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Reviews of Radisson Hotel Fort St. John

3 out of 5
Radisson Hotel Fort St. John
9223 100 Street, Fort St. John, BC

Reviews

7.0

Good

Rating 10 - Excellent. 116 out of 449 reviews" "
Rating 8 - Good. 148 out of 449 reviews" "
Rating 6 - Okay. 73 out of 449 reviews" "
Rating 4 - Poor. 57 out of 449 reviews" "
Rating 2 - Terrible. 55 out of 449 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here plenty of times so knew what to expect concerning condition/age of hotel. First room checked into was dirty - rings on bedside, dirt in toilet and stain on bedsheet. Second room was ok. Was locked out of hotel upon returning at 11pm - had to call hotel number to let us in as nobody answered the buzzer on the front door. Had to do the same to check out in the morning. $200 deposit required and was notified it could take up to 45 days to return. Morning manager apologized for all issues but offered nothing to rectify. Definitely will not be back.
Stayed 1 night in Mar 2024

6/10 Okay

shannon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
staff were great but the hotel itself wasn't the greatest.
Stayed 2 nights in Feb 2024

4/10 Poor

Marelda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower in room 302 needs maintenance. There is very little pressure and the water never warmed up to a good temperature. It took me 3 times longer than usual to wash my hair last night 😣
Stayed 1 night in Feb 2024

6/10 Okay

David

Disliked: Amenities, property conditions & facilities
Although the property was convenient, dining was very limited, rooms need a desperate update and there was limited to no hot water. However, the property is cost-efficient.
Stayed 3 nights in Feb 2024

6/10 Okay

Ron

Business traveller
Liked: Staff & service
No hot water.
Stayed 10 nights in Jan 2024

4/10 Poor

JoAnne

Business traveller
Disliked: Cleanliness, property conditions & facilities
This sure went downhill. No cleaning, toiletries or even coffee for 3 days unless you ask. Carpet is bare, toilet tilts, and only decaf coffee with a “that’s all we have”. Never stay there again.
Stayed 3 nights in Jan 2024

4/10 Poor

edward

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
lobby was nice, rooms were outdated
Stayed 2 nights in Dec 2023

2/10 Terrible

jeremy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallways smelled like garbage and vomit, pretty sure people have died in my room, they said they had a gym but it’s closed for renovation.
Stayed 4 nights in Jan 2024

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Small rooms, shower didnt work, cold breakfast ( food and dining area) some vehicle plugs didnt work.
Stayed 2 nights in Jan 2024

2/10 Terrible

Steve

Stayed 1 night in Jan 2024

8/10 Good

alexis

Travelled with partner
Liked: Cleanliness
Stayed 5 nights in Dec 2023

4/10 Poor

Steven

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not a Fan. Rooms we’re small, dark and low ceilings felt like I was staying in a worker camp.
Stayed 2 nights in Jan 2024

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Don

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to switch rooms because our first room the tv nor the coffee maker worked. The property was not clean, bathroom vent and floor filthy, the main door had to be shoulder checked to open or close as it was rubbing so hard. Front desk didn’t seem like they knew what they were doing, I walked into the front sliding doors as they opened way to slow. Just not very impressed
Stayed 2 nights in Dec 2023

8/10 Good

Joseph

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
It is an ok place. Don’t expect the restaurant to be open much. And there are no plug ins for your phone or iPad. Hello it’s 2024
Stayed 2 nights in Dec 2023

8/10 Good

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Scott

Disliked: Cleanliness, staff & service
In the three weeks I stayed there they never once cleaned the room. Asking for something at the front desk was normally met with confusion and often couldn't find shampoo or coffee
Stayed 3 nights in Dec 2023

4/10 Poor

Scott

Business traveller
Disliked: Staff & service, amenities
Ever since Radisson took over service and cleaning went downhill. They just jacked up the price, lowered the internet speed, stopped cleaning, and have pretty below average staff at the front dedk
Stayed 1 night in Dec 2023
Response from Faiz M on 10 Dec 2023
Thank you so much for your reviws Mr Scott. First of all we are sorry about that. and we are doing our construction for all the floors. So we hope you visit us again!

10/10 Excellent

Steve

Stayed 1 night in Dec 2023
Response from Faiz M on 11 Dec 2023
Thank you so much Mr Steve your review.we hope to see you agine

6/10 Okay

Jason

Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from Faiz M on 9 Dec 2023
Thank you so much for your review Mr Jason.And we hope you visit us again!

8/10 Good

Doreen

Stayed 1 night in Dec 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Doreen for the great review! and we hope you visit us again!

6/10 Okay

Jimmy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom fan not working, no shampoo in room, cold breakfast.
Stayed 1 night in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Jimmy for the great review! and we hope you visit us again!

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice, was great each time. Breakfast was awesome. Nav at the reception was particularly helpful
Stayed 1 night in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Raymond for the great review! and we hope you visit us again!

10/10 Excellent

Daniel

Stayed 4 nights in Nov 2023

8/10 Good

Jun Carlo

Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much for the great review! and we hope you visit us again!

4/10 Poor

Simeon

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough staff to be an efficient hotel. Staff needs to care about the guests using the hotel.
Stayed 6 nights in Nov 2023

6/10 Okay

Sandra

Stayed 1 night in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Sandra for the great review! and we hope you visit us again!

2/10 Terrible

Michael D

Disliked: Staff & service
Booked a king room, found out I got a queen when I got into the room, called to switch was told they didn't have any available. When checking in I was asked do you have a floor/view preference, my response "I trust your judgement, whatever one you think is best" 2nd floor room with a close up view of the roof only partially obstructed by large power cables diagonally in front of the window. I trust service industry workers as they know their service better than I typically do, this time... I think I misplaced that trust
Stayed 1 night in Nov 2023

4/10 Poor

Kevin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is run down. Parking lot is Dark as can be. Complete skating rink getting out of my truck. Room was not really clean and definetly needs updating. Stayed 1 night out of the 5 i had booked.
Stayed 4 nights in Nov 2023
Response from Prit on 13 Nov 2023
Dear Kevin,Is it possible if you can please provide us with your stay dates? This would really help us to locate the issue and respond you more efficiently.

8/10 Good

Tatianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not easy parking but the staff was amazing and the building was clean and fixed up very nice. Rooms were clean and affordable.
Stayed 2 nights in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Tatianna for the great review! and we hope you visit us again!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was short but satisfactory. The room was quiet and clean; the staff, courteous and helpful. Thanks for getting me a taxi to the airport.
Stayed 1 night in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Don for the great review! and we hope you visit us again!

10/10 Excellent

Twyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Twyla for the great review! and we hope you visit us again!

6/10 Okay

Kent

Disliked: Property conditions & facilities
Out dated
Stayed 1 night in Nov 2023

10/10 Excellent

Greta

Our stay at the Radisson in Fort St John was good. Pillows and bed were comfy. We also enjoyed the breakfast. Staff was helpful.
Stayed 1 night in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Greta for the great review! and we hope you visit us again!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful, room was clean and spacious and bed was very comfortable. Also it’s pet friendly, which is great.
Stayed 1 night in Nov 2023

10/10 Excellent

Victoria

Stayed 1 night in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Victoria for the great review! and we hope you visit us again!

6/10 Okay

Michael

Stayed 1 night in Oct 2023
Response from Prit on 6 Nov 2023
Dear Michael,It was nice talking to you and we appreciate your feedbackWarm regardsRadisson, Ft St. John

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Best place great ppl
Stayed 1 night in Oct 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Hailey

Stayed 1 night in Oct 2023

6/10 Okay

Brian

Business traveller
Disliked: Property conditions & facilities
Staff was ok, The service to get things fixed wasn't good 3 days to get TV in order and not enough channels. Fridge was very noisy. Rooms are getting renovated I was told and it needs it if your in the old area. Think they are just under staffed possibly.
Stayed 10 nights in Sep 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at check-in was wonderful....friendly, helpful and patient.
Stayed 1 night in Sep 2023

2/10 Terrible

Amber

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are not very friendly, and the rooms are run down and dirty, nothing fixed. My room had no smoke detector, just a spot where it should have been, shower curtain was ripped in miltuple spots, tiles broken, carpet ripped, spots on the wall have putty but never sanded and repainted, outer door and box spring covers were grossly dirty,
Stayed 2 nights in Sep 2023

2/10 Terrible

Scott

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The person at the front desk didn't know what they were doing. Said there was no reservation for me. The said I had no room because rxpedia had been booking rooms all day when they don't have rooms. I told her I booked four days before and had even recieved an email on the checkin and showed her the booking. Suddenly a room was available at 'great risk to her'. The booking was in the system I could see it but she pretended it wasn't rarther than just saying woops there it is
Stayed 1 night in Sep 2023

10/10 Excellent

Kim

Stayed 2 nights in Sep 2023

4/10 Poor

Hudson

Business traveller
Disliked: Staff & service, property conditions & facilities
If you got no where to stay, it’s alright. Breakfast was good. Wifi is awful, shower head was leaking and spraying everywhere so i couldn’t shower. When telling them this I didn’t even get a “sorry about that” they just wrote it down and charged me full price. Bed was clean and overall it’s the best of the worst I feel. Try and stay somewhere nicer, it’s worth the extra dollars
Stayed 1 night in Sep 2023

6/10 Okay

Tracey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lobby was very nice and we were greeted by friendly staff. The continental breakfast was pretty good. If you like a firm bed this is the place for you. I actually had a pretty decent sleep. The rooms really let the place down. Lights not working properly, plug in bathroom wasn’t working. And the really weird thing was the wall treatment. It was a textured treatment that looked very like old stucco on the outside of a house.
Stayed 2 nights in Sep 2023