Desk, laptop workspace, iron/ironing board, free WiFi

Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
4760 S Cleveland Ave, Fort Myers, FL

Reviews

6.2
Rating 10 - Excellent. 55 out of 180 reviews" "
Rating 8 - Good. 28 out of 180 reviews" "
Rating 6 - Okay. 18 out of 180 reviews" "
Rating 4 - Poor. 21 out of 180 reviews" "
Rating 2 - Terrible. 58 out of 180 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tania

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the price, the rooms are dirty. The floor is very filthy. Literally roaches on the wall and behind the beds.
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older property currently undergoing renovetions. Staff was very helpful. Great location in central Ft. Myers.
Stayed 1 night in May 2024

8/10 Good

Jeanine

Business traveller
Liked: Cleanliness, staff & service
It would appear that this particular property is family owned. I love the fact that the staff is there 24 hours. And I’m sure they’re slowly working on renovating some of the rooms. I know they have a small area of sundries and snacks, but it would be nice if they were able to set up a small light breakfast every morning. Maybe that’s the plans down the line. Other than that I think for when I need the property, it is just fine, I do feel the rooms are clean. Linens are clean and again the staff is very friendly and professional. This was my fifth stay at the property.
Stayed 1 night in Apr 2024

10/10 Excellent

Sergio

Stayed 1 night in Mar 2024

2/10 Terrible

Joseph

Business traveller
Disliked: Property conditions & facilities
When I first checked in, they gave me a smoking room which I requested but the TV and the house phone was in operable move me to another room, and there were roaches. My experience here was terrible other than the staff was nice. Would not recommend this.
Stayed 1 night in May 2024
Response from Management on 16 May 2024
Good evening, Joseph! Thank you for your concerns, the housekeeping & our maintenance staff Were made aware of your experience. We are constantly improving for our future guest stays.Thank you, Management.

8/10 Good

Joe, Fort myers

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Management on 6 May 2024
Good evening, Joe! Thank you for your stay, our staff were made aware of your experience.Thank you, Management.

10/10 Excellent

Dimitry, Lehigh acres

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good job
Stayed 1 night in Apr 2024
Response from Management on 2 May 2024
Good evening, Dimitry! We appreciate your stay, our staff were made aware of your experience!Thank you, Management.

2/10 Terrible

Karla

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room stank like dog pee. The bed was dirty , there was no towels un the bathroom or any toilerets , and no hot water( it was acold night ...so the water was feezing!!)the carpet had a pile of dirt on a side of the room. I went to the front desk to notify the clerk and she said she coulnt do nothing and that no one else had conolaint aboyt no hot water in the showers. She didnt want to change us from rooms because it would tale away her availability on the rooms she had. After i wentfor the 3rd ti.e and ended up changing ny own sheets in the room ,she gave me another room with a single and smaller bed. Mr and my kids Had been on 10 hrs flight , and this was the worst place to come and rest!! Also they adverstised breakfadt amd they only had cofee
Stayed 1 night in Apr 2024
Response from Management on 2 May 2024
Good evening. Thank you for your concerns, this was an unfortunate stay for you Karla. Our staff, The housekeeping staff & our maintenance staff were made aware of your experience.We will be updating our booking sites as soon as, possible.We are constantly improving for our future guest stays, here at the Rodeway Inn.Thank you, Management.

10/10 Excellent

Todd

Liked: Staff & service, amenities, property conditions & facilities
check in quick to crrect booking error
Stayed 1 night in Apr 2024
Response from Management on 2 May 2024
Good evening, Todd! Thank you, so much for your stay here at the Rodeway Inn, we are glad we can be of great convenience for you. Come visit us again! Thank you, Management.

10/10 Excellent

Youdeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 2 May 2024
Good evening, Youdeline! Thank you so much for your stay here at the Rodeway Inn, we are glad we can be of great convenience for you. Come visit us again! Thank you, Management.

2/10 Terrible

Jalill

I refunded my money but was never given the refund . I was travelling and needed a place to stay but never went due to poor customer service and requested a refund and haven’t received it yet
Stayed 1 night in Apr 2024
Response from Management on 2 May 2024
Good evening, Jalill! Our staff were made aware of your experience.Refunds take up to 7-10 business days, depending on your bank (Which don't include weekends or important holidays). If you are yet to receive this, please reach out to us.The Rodeway InnThank you, Management.

10/10 Excellent

Fulton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was attentive to our needs and changed our room to the first floor so we didn't have to carry all the things on the luggage cart. We greatly appreciated helping us in this way!
Stayed 1 night in Apr 2024
Response from Management on 2 May 2024
Good evening, Mr/Mrs. Fulton! Thank you so much for your stay here at the Rodeway Inn, we are glad we can be of great convenience for you. Come visit us again! Thank you, Management.

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean and spacious room. Unfortunately WIFI wasn't working
Stayed 4 nights in Apr 2024
Response from Management on 2 May 2024
Good evening, Donna! Thank you for your stay, our staff were made aware of your experience.Our Wi-Fi was having technical issues at this moment, for the reason of it not being available at check-in (Usually, we give out the Wi-Fi for All of our guests' Convenience). Now our Wi-Fi is back up and running, and we hope to see you soon!Thank you, Management.

2/10 Terrible

Brian Austin

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 2 May 2024
Good evening, Mr. Austin! Our staff were made aware of your experience.Thank you, Management.

2/10 Terrible

Tylie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on 15 Apr 2024
Good evening, Tylie! Thank you for your stay, our staff were made aware of your experience.Thank you, Management.

2/10 Terrible

Catherine

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property needs unkept, never got the deal that was advertised, place was dirty.
Stayed 3 nights in Apr 2024
Response from Management on 8 Apr 2024
Good evening, Catherine! Thank you so much for your stay here at the Rodeway Inn, the housekeeping & our maintenance staff were made aware of your experience.Please contact the desk about your discrepancy from the Expedia rate you received.The Rodeway Inn appreciated your stay here with us.Thank you, Management.

2/10 Terrible

Joanna

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel ever ..
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Good evening, Joanna! Thank you for your concerns, our staff were made aware of your experience.We have tables with umbrellas in the front lounge area of our property,as well as in our large pool area, so that our guests feel welcome to hang outside on our large property.We have smoking and non-smoking rooms here on this property.Our WIFI is having technical issues at this moment, for the reason of it not available at check-in (Usually, we give out the WIFI password for All of our guests' Convenience). Right now, our hotel does not serve breakfast but only coffee from 6AM till 10AM. We are constantly improving for our future guest stays, here at the Rodeway Inn! The staff here at Rodeway Inn appreciated your stay here with us. Thank you, Management.

2/10 Terrible

Jean, Orlando

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
They have no internet at all the use the excuse and say it is down
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Good evening, Jean! Thank you for your concerns, our staff were made aware of your experience.Our WIFI is having technical issues at this moment, we are waiting for tech support, for the reason of it not being available at check-in (Usually, we give out the WIFI password for All of our guests' Convenience). We are constantly improving for our future guest stays, here at the Rodeway Inn! The staff here at Rodeway Inn appreciated your stay here with us.Thank you, Management.

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Good evening, Nicole! Thank you so much for your stay here at the Rodeway Inn! We are constantly improving for our future guest stays, here at the Rodeway Inn.Thank you, Management.

8/10 Good

Jodel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 25 Mar 2024
Good evening, Jodel! Thank you so much for your stay here at the Rodeway Inn, come visit us again!

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great customer service thank you
Stayed 3 nights in Mar 2024
Response from Management on 25 Mar 2024
Good evening, AL! We thank you so much, come visit us again!The staff here at Rodeway Inn appreciated your stay here with us!

8/10 Good

ANTONIETTE

For the most part haven’t had a problem except for this one night when I interacted with the overnight lady. Everyone else is great
Stayed 1 night in Mar 2024
Response from Management on 20 Mar 2024
Good afternoon Antoinette.Thank you for your feedback. We appreciate you being a loyal guest with us at Rodeway Inn Fort Myers,FL.Hope to see you soon!

8/10 Good

Rodger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed to use excessive strength to turn the shower on, But look like it was recently remodeled in the bathroom. They did not give me a WI.Fi code so I ended up just using my phone's hotspot rather than going back down to the desk. no breakfast but I don't remember if it said it had it or not. Needs plugs bedside to charge phones/laptop etc.
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Good evening, Rodger! For your concerns, our staff were made aware of your experience.Our WIFI is having technical issues at the moment, for the reason of it not being stated at check-in (Usually, we give out the WIFI password for All of our guests' Convenience). Right now, our Hotel does not serve breakfast but only coffee till 10AM. We are constantly improving our future guest stays, here at the Rodeway Inn! The staff here at Rodeway Inn appreciated your stay here with us!

8/10 Good

ANTONIETTE

Travelled with partner
Liked: Staff & service, amenities
The staff here is amazing! Everyone is super nice and very accommodating. The area is known for a lot of homelessness so occasionally if ur a night owl like me, you’ll see one or two trying to sleep in laundry room or under the stairs. All in all my experiences here are all in good standing. I know I’ll be back again soon and I’m looking forward to it and truthfully if it wasn’t for the amazing souls who work here especially the front desk I wouldn’t be coming back but because they are all so welcoming here and generous that’s why I come back. It’s all about customer service to me. I don’t care what the hotel looks like, it’s the staff that makes it what it is and here they have the best customer service team! I love u guys.
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Good evening, Antoniette! The staff here at Rodeway Inn, always appreciates your stay here with us! For your concerns, our staff were made aware of your experience. We are constantly improving our future guest stays, here at the Rodeway Inn! Thank you so much for being a loyal guest. )

8/10 Good

Onésimo

Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Good evening, Onésimo! Thank you so much for your stay here at the Rodeway Inn, come visit us again! Thank you, Management.

2/10 Terrible

June

Disliked: Cleanliness, staff & service, property conditions & facilities
They did not have assessable room for people with service animals.
Stayed 2 nights in Feb 2024
Response from Management on 25 Mar 2024
Good evening, June! For your concerns, our staff were made aware of your experience. We are constantly improving our pet-friendly rooms for future stays here at the Rodeway Inn. The staff here at Rodeway Inn appreciated your stay here with us!

2/10 Terrible

José

Travelled with family, Business traveller
Disliked: Property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Good evening José! Thank you so much for your stay here at the Rodeway Inn.

10/10 Excellent

Dimitry, Lehigh acres

Stayed 2 nights in Feb 2024
Response from Management on 2 May 2024
Good evening, Dimitry! Thank you so much for your stay here at the Rodeway Inn, come visit us again! Thank you, Management.

2/10 Terrible

Ruiqiang, Mississauga

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet; Many cockroaches (I killed 8 of them at a time when I woke up during the night). I got 6 bites by unknown bugs in just one night stay.
Stayed 1 night in Feb 2024
Response from Management on 11 Mar 2024
Thank you for your feedback. We are aware about the WIFI being unavailable during your stay, and we apologize for any inconvenience this may have caused you during your stay. We are currently under new management and your opinion means a lot to us. We hope you give us another chance in the near future.

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities
The room smelled bad. I will never go to that property again.
Stayed 1 night in Feb 2024
Response from Management on 11 Mar 2024
Thank you for your feedback. we apologize for any inconvenience this may have caused you during your stay. We are currently under new management and your opinion means a lot to us. We hope you give us another chance in the near future.

4/10 Poor

Sandra

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway to my room had an unclean odor and the room was not clean either. It was advertised there is free WIFI. There was no WIFI and was not told upon checking in. When I ask how long has the WIFI been down, I was then told a week.
Stayed 2 nights in Feb 2024
Response from Management on 11 Mar 2024
Thank you for your feedback. We are aware about the WIFI being unavailable during your stay, and we apologize for any inconvenience this may have caused you during your stay. We are currently under new management and your opinion means a lot to us. We hope you give us another chance in the near future.

10/10 Excellent

Cilia

Stayed 1 night in Feb 2024
Response from Management on 25 Mar 2024
Good evening Cilia! Thank you so much for your stay here at the Rodeway Inn.

2/10 Terrible

Gabriela

Stayed 1 night in Feb 2024
Response from Management on 11 Mar 2024
Thank you for your feedback. We are currently under new management and your opinion means a lot to us. We hope you give us another chance in the near future.

10/10 Excellent

Ron

Liked: Amenities
Quiet area and very clean. Fantastic value
Stayed 1 night in Feb 2024
Response from Management on 11 Mar 2024
Hello Ron!Thank you for the wonderful feedback. We appreciate your business and time. We hope to see you again soon!

10/10 Excellent

Josne

Stayed 1 night in Feb 2024
Response from Management on 11 Mar 2024
Hello Josne.Thank you for the wonderful review. We hope to see you again soon. Thank you again!

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was ok but had no Wi-Fi
Stayed 1 night in Feb 2024
Response from Management on 11 Mar 2024
Thank you for your feedback. We are aware about the WIFI being unavailable during your stay, and we apologize for any inconvenience this may have caused you during your stay. We are currently under new management and your opinion means a lot to us. We hope you give us another chance in the near future.

6/10 Okay

dawn

Stayed 2 nights in Feb 2024
Response from Management on 25 Mar 2024
Good evening Dawn! Thank you so much for your stay here at the Rodeway Inn.

6/10 Okay

Celia

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 25 Mar 2024
Good evening Celia! Thank you so much for your stay here at the Rodeway Inn.

2/10 Terrible

Juan carlos

Qq
Stayed 1 night in Feb 2024
Response from Management on 25 Mar 2024
Good evening Mr. Juan! Thank you so much for your stay here at the Rodeway Inn.

4/10 Poor

Stanley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management on 25 Mar 2024
Good evening Stanley! Thank you so much for your stay here at the Rodeway Inn.

6/10 Okay

Andrew

Travelled with group
Disliked: Amenities
No wifi!
Stayed 1 night in Feb 2024
Response from Management on 11 Mar 2024
Thank you for your feedback. We are aware about the WIFI being unavailable during your stay, and we apologize for any inconvenience this may have caused you during your stay. We are currently under new management and your opinion means a lot to us. We hope you give us another chance in the near future.

2/10 Terrible

Patricia

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place smell like mold and my son could not sleep because he heard a rat.
Stayed 2 nights in Feb 2024
Response from Management on 11 Mar 2024
Thank you for your feedback. I am sorry about your experience you had at our property. We are currently under new management and your opinion means a lot to us. We hope you give us another chance in the near future.

6/10 Okay

Kathy

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was adequate. The pool was filthy. We did not like the virtual concierge or the virtual check-in.
Stayed 1 night in Feb 2024
Response from Management on 11 Mar 2024
Thank you for your feedback. I am sorry about your experience you had at our property. We are currently under new management and your opinion means a lot to us. If and whenever you get a chance I would like to discuss the virtual concierge you are applying about, please give us a call. We hope you give us another chance in the near future.

4/10 Poor

Matthew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Its ok if no other choice.
Its ok for a 1 night stay if nothing else is available. But definitely not worth more than $100/night. Needs to be clean more (carpets, fixtures, etc). And up kept more as far as condition of rooms if they want to charge over $100/night.
Stayed 1 night in Feb 2024
Response from Management on 11 Mar 2024
Hello Matthew.Thank you for your feedback. I am sorry about your experience you had at our property. We are currently under new management and your opinion means a lot to us. We hope you give us another chance in the near future.

4/10 Poor

Jose

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For the most part it is clean but during our stay. We encountered plenty of roaches in our room. Besides this problem the rest of the experience was flawless.
Stayed 1 night in Feb 2024
Response from Management on 11 Mar 2024
Hello Jose.Thank you for your feedback. I am sorry about your experience you had at our property. We are currently under new management and your opinion means a lot to us. We hope you give us another chance in the near future.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If I could give 0 stars, I would. This was the worst hotel I have ever stayed in. The only reason I chose to stay here was because everything else was sold out. I would describe the stay as horrifying, not only because of how dirty the whole hotel was but also because of how unsafe we felt. Lots of mold in the bathroom that was very poorly painted over. Will never even look for a hotel in this area.
Stayed 1 night in Feb 2024
Response from Management on 11 Mar 2024
Thank you for your feedback. I am sorry about your experience you had at our property. We are currently under new management and we hope you give us another chance in the near future.

10/10 Excellent

Jeremias

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible perfect
Stayed 4 nights in Feb 2024
Response from Management on 11 Mar 2024
Hello Jeremias.Thank you for the great feedback during your stay with us. We hope to see you again soon!

2/10 Terrible

Evelyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please had an awful smell and filty.
Stayed 1 night in Feb 2024
Response from Management on 11 Mar 2024
Hello Evelyn. Thank you for your feedback. I am sorry about your experience you had at our property. We are currently under new management and we hope you give us another chance in the near future.

10/10 Excellent

Angela

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great price good location central to all ft myers
Stayed 6 nights in Feb 2024
Response from Management on 11 Mar 2024
Hello Angela.We are very happy to hear that you enjoyed your stay with us. We hope you continue to stay at our property in the near future. I will be sure to share your review with our staff. Thank you again for your feedback!

2/10 Terrible

MD

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 11 Mar 2024
Hello MDThank you for your feedback.We hope that you stay with us again in the near future.