In-room safe, desk, laptop workspace, blackout curtains

Reviews of Fairfield Inn & Suites by Marriott Paramus

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 360 out of 688 reviews" "
Rating 8 - Good. 207 out of 688 reviews" "
Rating 6 - Okay. 75 out of 688 reviews" "
Rating 4 - Poor. 23 out of 688 reviews" "
Rating 2 - Terrible. 23 out of 688 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean
Stayed 1 night in Jan 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and great staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Vonni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and over all satisfied.
Stayed 1 night in Feb 2024

10/10 Excellent

Eydie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Imtiyaz

Travelled with family
Liked: Cleanliness, staff & service
Stay was ok. Breakfast timings were from 6.30 A.M but on our check out day the breakfast was not ready even by 7.15
Stayed 6 nights in Dec 2023
Response from Maureen on 3 Jan 2024
Good Day Imtiyaz, Thank you for staying with us and providing us feedback regarding your experience. I sincerely apologize that breakfast was not ready on time on the day of your departure. I apologize for any inconvenience it caused you. We truly appreciate your feedback and do all we can to make sure that doesn't happen again.

10/10 Excellent

anthony

Stayed 1 night in Dec 2023
Response from Maureen on 1 Jan 2024
Happy New Year Anthony! Thank you for taking the time to share your experience! We are so happy you enjoyed your stay!

8/10 Good

PAOLO

Stayed 1 night in Dec 2023
Response from Maureen on 31 Dec 2023
Thank you for staying with us Paolo! We are so happy you enjoyed your stay!We hope to have the opportunity to welcome you back soon!

10/10 Excellent

Kristen, Williamsville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean place to stay with a good continental breakfast.
Stayed 2 nights in Dec 2023
Response from Maureen on 31 Dec 2023
Hi Kristen! Thank you for taking the time to share your experience! We couldn't be happier that you enjoyed your stay!We hope you will come back and stay with us again soon!

10/10 Excellent

Naigeng

Stayed 2 nights in Oct 2023
Response from Maureen on 1 Dec 2023
Thank you, Naigeng! We are delighted that you enjoyed your stay.

10/10 Excellent

Hardip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms very good
Stayed 1 night in Oct 2023
Response from Maureen on 30 Oct 2023
Thank you, Hardip! So glad you enjoyed your stay!

10/10 Excellent

Dionisia

Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness of the staff, the clean rooms, overall the whole facility was very clean. the location was excellent.
Stayed 1 night in Oct 2023
Response from Maureen on 29 Oct 2023
Thank you, Dionisia! we are thrilled you enjoyed your stay!

8/10 Good

Ada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel several times because it’s convenient access to NJ roads, shopping and family. Property can use some updates. Staff is great!
Stayed 4 nights in Oct 2023
Response from Maureen on 1 Dec 2023
Ada, thank you for staying with us again and providing feedback on your stay!We appreciate your patronage!

10/10 Excellent

Christopher

Stayed 1 night in Oct 2023
Response from Maureen on 29 Oct 2023
Thank you, Christopher!! We are delighted!!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Maureen on 24 Sept 2023
Thank you, James!So glad you enjoyed your stay!

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds at this hotel were amazing.
Stayed 1 night in Sep 2023
Response from Maureen on 29 Oct 2023
Thank you, Jason! so glad you got a great nights sleep!

10/10 Excellent

Philip

Stayed 2 nights in Sep 2023
Response from Maureen on 29 Oct 2023
Awesome, Phillip! Thank you!

10/10 Excellent

Nikhil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s very good
Stayed 1 night in Sep 2023
Response from Maureen on 24 Sept 2023
So happy you enjoyed your stay, Nakhil!Thank you for sharing your experience.

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Maureen on 5 Sept 2023
Thank you, Tony! So glad you enjoyed your stay!

10/10 Excellent

MARISA

Stayed 2 nights in Aug 2023
Response from Maureen on 24 Sept 2023
Thank you, Marisa! So glad you enjoyed your stay with us!

10/10 Excellent

James

Travelled with family
Liked: Property conditions & facilities
Convenient location…lots to do around…good staff
Stayed 1 night in Aug 2023
Response from Maureen on 14 Aug 2023
Thank you, James. So glad you enjoyed your stay!

10/10 Excellent

Katina

Stayed 2 nights in Aug 2023
Response from Maureen on 14 Aug 2023
Thank you, Katina!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people and service. Good value. Air conditioning should be better.
Stayed 1 night in Aug 2023
Response from Maureen on 9 Aug 2023
Thank you, Peter! We're glad you enjoyed your stay. Thank you for your feedback!

10/10 Excellent

Dominick

Stayed 3 nights in Aug 2023
Response from Maureen on 5 Sept 2023
Thank you!!

10/10 Excellent

Martin

Stayed 1 night in Aug 2023
Response from Maureen on 5 Sept 2023
So happy to hear you had a pleasant stay!Thank you for staying with us!

2/10 Terrible

Antonia

Other than the ants on the nightstand, the kids up all night screaming in the hallway, banging on the door. Having to call the front desk three times to complain about the noise after opening the door and telling the kids to go back to their rooms, Everything else iwas perfect…. we booked the room because we had a local wedding and didn’t want to have to drive all the way back home…. but I will never stay at this property again ….so disappointed.
Stayed 1 night in Jul 2023

6/10 Okay

Treena

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Good breakfast and awesome restaurant in hotel. My room smelled so bad I went to Bath and Beyond for a room fragrance spray that I sprayed 3 times a day. It was next to a mall.
Stayed 2 nights in Jul 2023
Response from Maureen on 20 Jul 2023
Good Day Treena, Thank you for staying with us and providing feedback on your experience. I am so glad you enjoyed our breakfast! I appreciate your constructive comments on the odor in your room. It is through candid feedback that we can continue to improve. Thank you for taking the time to reach out.

10/10 Excellent

ayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Maureen on 12 Jul 2023
Thank you for staying with us and taking the time to provide a wonderful review, Ayana!Thank you!

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff. Good breakfast. Long, long hallways: be prepared to walk a significant distance to your room! No pool. Exercise center is good. Strange hum in the building, perhaps connected to air conditioning? Connected to Bonefish Grill, open late!
Stayed 1 night in Jul 2023
Response from Maureen on 9 Jul 2023
Thank you for staying with us! We are so happy that you enjoyed your stay!

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bari, the Breakfast service staff, is a delight! Her warm friendly greeting and her bright smile is a beautiful way to start the day. She is a gem! It’s not easy finding service staff much less one as cheerful & welcoming as Bari. We hope you appreciate how special she is. We enjoyed our stay and will definitely visit again.
Stayed 3 nights in Jun 2023
Response from Maureen on 20 Jun 2023
Thank you so much, Jean!! I really appreciate you taking the time to acknowledge Bari! We agree, she is wonderful!See you soon!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, well maintained property.
Stayed 2 nights in Jun 2023
Response from Maureen on 19 Jun 2023
Thank you, Peter! We are delighted that you enjoyed your stay!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Maureen on 14 Jun 2023
Thank you, Karen!

10/10 Excellent

Terese, Playa Del Rey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to highways, shopping, restaurants. Room was clean and comfortable. Staff was helpful and friendly.
Stayed 1 night in Jun 2023
Response from Maureen on 7 Jun 2023
Thank you, Terese! We are so happy you enjoyed your stay with us!

6/10 Okay

MARY ANN

room is standard, clean. breakfast was disappointing. I was charged extra $20 without any notice of what its for.
Stayed 1 night in Apr 2023
Response from Maureen on 7 May 2023
Good Day Mary Ann, I am so sorry that you stay did not meet your expectations. I appreciate your feedback. I reviewed your receipt and I believe the 20 you saw on your card was just an pending hold for any possible incidental charges. There weren't any, so it was released. Again, thank you for providing us feedback on your stay.

10/10 Excellent

Stan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Maureen on 7 Jun 2023
Thank you, Stan! So glad you had a nice stay!

10/10 Excellent

KIMBERLEY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Maureen on 27 Apr 2023
Thank you, Kimberley! So glad you had a great stay! :)

10/10 Excellent

Joseph, St. Petersburg

Stayed 1 night in Apr 2023
Response from Maureen on 7 Jun 2023
Thank you, Joseph!

10/10 Excellent

Dennis, Sacramento

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within driving distance of pretty much everything I needed.
Stayed 4 nights in Apr 2023
Response from Maureen on 27 Apr 2023
Awesome!! Thank you, Dennis!!

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, and mold
The front desk attendant was fantastic. However the room was filthy. There was mold in the bathroom as well as room, around the ac unit, etc. For the price, we expected the room to be clean. We didn’t care if it was updated or not. Just clean, and it was filthy.
Stayed 1 night in Mar 2023
Response from Maureen on 29 Mar 2023
Good afternoon, Please accept my sincere apologies that your room did not meet your, or our standards. Your concerns will be addressed with our Housekeeping and leadership teams. Thank you for taking the time to bring this to our attention!

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Maureen on 29 Mar 2023
Thank you!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Maureen on 3 Mar 2023
Thank you, Jose!

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 4 nights in Jan 2023
Response from Maureen on 17 Feb 2023
Thank you, Judith!

8/10 Good

Gary M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Maureen on 18 Jan 2023
Thank you, Gary M.

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Maureen on 15 Mar 2023
Thank you for staying with us and sharing your experience.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a good time at this location
Stayed 3 nights in Dec 2022
Response from Maureen on 1 Dec 2023
Thanks, Nicole! So happy to have you stay with us!

8/10 Good

Thomas

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Leo

Stayed 1 night in Dec 2022

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff- front desk and the maintenance team
Response from Maureen on 12 Jan 2023
Thank you, Anthony! We are delighted you enjoyed your stay with us!

8/10 Good

Evan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and put together hotel with very friendly and helpful staff!
Response from Maureen on 12 Jan 2023
Thanks Evan! We appreciate you taking the time to provide feedback on your stay!

8/10 Good

Jeanette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was clean modern place to stay before buying Tesla in the morning but I was surprised by the price. . I wish there was a bath tub. And other protein besides scrambled eggs for breakfast.
Response from Maureen on 23 Dec 2022
Good Day! Thank you so much for staying with us! We are delighted you enjoyed your stay!Congratulations on your new Tesla!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Maureen on 14 Dec 2022
Thank you, Robert! We are so happy you enjoyed your stay with us!