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Great service, bed and nice room. Pretty central too
Kristina
Stayed 1 night in May 2024
Response from Staff and Management on 25 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 Okay
Senio
Travelled with partner
23 May 2024
Liked: Cleanliness
It was an okay property overall.
Senio
Stayed 1 night in May 2024
Response from Staff and Management on 24 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for your top review! I am glad to hear and will pass it along to our team!
8/10 Good
Alvin
Travelled with family
22 May 2024
Liked: Staff & service, amenities
Very friendly employee and clean room, but the parking lot was a bit uncomfortable and there was a strong smell of marijuana in the hotel.
Alvin
Stayed 1 night in Apr 2024
Response from General Manager on 23 May 2024
Dear Alvin,Thank you for staying with us at Wyndham Garden Ft Lauderdale Airport & Cruise Port. Our goal is to provide every guest with pristine accommodations and friendly service, so we're thrilled you had a great time with us overall. However, we offer our sincere apologies for any parking or odor concerns you had during your stay. Rest assured, we will take your comments into consideration to ensure any opportunity for improvement is seized. The pleasure was all ours, and we hope you'll visit us again in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
You could still see stray hairs in the bathroom on the floor and tub area, they were not ours as we had not used the bathroom yet. Plus we don’t have loose hairs.
Kolanda
Stayed 1 night in May 2024
Response from Staff and Management on 20 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
6/10 Okay
April
18 May 2024
Hotel needs some updates in terms of design and furnishings, staff could have been friendlier and more welcoming. Food in cafe was terrible. I wasted $24 on "dinner".
April
Stayed 1 night in May 2024
Response from Staff and Management on 20 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
2/10 Terrible
Payal
Travelled with family
18 May 2024
Disliked: Staff & service
The front desk person was extremely rude.
Payal
Stayed 1 night in May 2024
Response from Staff and Management on 20 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Convenient to beaches, shopping and restaurants. Staff is excellent. The parking area needs a better entrance into the hotel.
Jama
Stayed 4 nights in May 2024
Response from Staff and Management on 20 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Check In was not good. We had booked thru Expedia but when we got to Hotel they did not have the reservation. The Hotels system was down and had to wait over an hour for rooms after we waited in Airport for 8 hours. Not Happy and going to call Corporate.
Rebecca
Stayed 1 night in May 2024
Response from Staff and Management on 16 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
2/10 Terrible
Sonia, Fort Lauderdale
Travelled with partner
13 May 2024
Liked: Staff & service
Disliked: Amenities
I was getting bite from the bed will call
An complain today my room is 215
Sonia
Stayed 2 nights in May 2024
Response from Staff and Management on 14 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Usually they keep a water bottle in the room. They want to purchase water bottle.
Prasad
Stayed 1 night in May 2024
Response from Staff and Management on 14 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Nice location; close to the airport
Very friendly reception personnel.
Ivan
Stayed 1 night in May 2024
Response from Staff and Management on 13 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Everything else was great- i had a room on the street side and i could hear everything even with the air on. Cars motorcycles…i could NOT sleep
Kimberly
Stayed 1 night in May 2024
Response from Staff and Management on 11 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
I thought breakfast was included but it was $12 for a buffet and other snacks and drinks were priced outrageous. Other than it being on a busy street, we had a relaxing stay.
Pamela
Stayed 2 nights in May 2024
Response from Staff and Management on 10 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Free parking, super rare find these days. Excellent customer service. Easy and fast checkin. Room is very clean. Bed is comfy.
Lauren
Stayed 1 night in May 2024
Response from Staff and Management on 9 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Amazing atmosphere and within walking distance from everything
Aaron
Stayed 1 night in Apr 2024
Response from Staff and Management on 2 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Check in Staff was friendly and efficient even though a system glitch assigned me to a room already occupied. The situation was quickly resolved and I was sent off to my new room. Hotel is on a very busy road and traffic is sometimes quite loud as my room faces the street.
Mark
Stayed 1 night in May 2024
Response from Staff and Management on 2 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 Excellent
Hengky
1 May 2024
Hengky
Stayed 2 nights in Apr 2024
Response from Staff and Management on 21 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 Poor
Brianna
30 Apr 2024
Brianna
Stayed 4 nights in Apr 2024
Response from Staff and Management on 21 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
10/10 Excellent
Melenie
Travelled with family, Travelled with family and small children
My family and I all enjoyed our time at the hotel. Friendly staff, requested towels and toiletries it was delivered quickly. I picked this hotel because of the cleanliness reviews and was not disappointed. Very clean areas, my kids loved the pool. Ali at the Front Desk is AWESOME!
Melenie
Stayed 6 nights in Apr 2024
Response from Staff and Management on 29 Apr 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, and with Ali who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Check in was tedious, arrived an hour early and advised to add our name to a sheets long list. Told to wait for our names to be called to check in. Unheard of!
Andrea
Stayed 1 night in Apr 2024
Response from Staff and Management on 28 Apr 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
10/10 Excellent
John L
26 Apr 2024
John L
Stayed 1 night in Apr 2024
Response from Staff and Management on 18 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
2/10 Terrible
Kristina
26 Apr 2024
Kristina
Stayed 1 night in Mar 2024
Response from Staff and Management on 16 May 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Terrible customer service, the bed in our room had a whole in it. Staff was not east to work with, noticed them at checkout and worker blew us off. Tried calling multiple times and received no help or call back. Would not recommend doing business with this unprofessional hotel.
Kristina
Stayed 1 night in Mar 2024
Response from General Manager on 26 Apr 2024
Dear Kristina,We're genuinely disappointed to hear about your experience and apologize for the inconvenience caused by the condition of the bed and the lack of satisfactory customer service. This is not reflective of the high standards we strive to maintain. Rest assured, we take your feedback seriously and will address these issues with our team to ensure such instances are not repeated. We sincerely hope you'll give us another chance to regain your trust and provide you with the exceptional service you deserve.
Dear April,Thank you for your great review and perfect rating! It was wonderful having you stay with us during your time in Fort Lauderdale, and we appreciate you mentioning our efficient team. Take care, and know we'd be delighted to welcome you back anytime your plans bring you this way.
8/10 Good
Donald
Business traveller
25 Apr 2024
Don’t like the parking
Donald
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Donald,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience! That said, we regret that you were not fully satisfied. Your feedback about parking will be shared internally for further consideration. It was a pleasure having you here, and we hope you return soon.
6/10 Okay
Frantz
24 Apr 2024
Liked: Cleanliness, staff & service
Frantz
Stayed 1 night in Apr 2024
Response from Staff and Management on 28 Apr 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
10/10 Excellent
Jason
23 Apr 2024
Jason
Stayed 1 night in Jan 2024
Response from Staff and Management on 24 Apr 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
The clerk was on his personal phone when I arrived. I waited for a few minutes before he acknowledge me. He was not very pleasant. Limited food at the location. Rooms are dated but clean
Eireka
Stayed 1 night in Apr 2024
Response from Staff and Management on 22 Apr 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Ft Lauderdale Airport & Cruise Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.