Terrace/patio

Reviews of Tru By Hilton Ft. Lauderdale Airport

3 out of 5
Tru By Hilton Ft. Lauderdale Airport
44 N Federal Highway, Dania Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 1191 out of 2061 reviews" "
Rating 8 - Good. 435 out of 2061 reviews" "
Rating 6 - Okay. 221 out of 2061 reviews" "
Rating 4 - Poor. 93 out of 2061 reviews" "
Rating 2 - Terrible. 121 out of 2061 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024
Response from General Manager on 23 May 2024
Dear Erick,We appreciate your five-star review of Tru by Hilton Ft. Lauderdale Airport! Our team can't wait to welcome you back for another wonderful experience.

8/10 Good

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the airport. Even though there is a shuttle service, it only goes every 50 minutes, so you probably would need to wait close to an hour, especially night time. Calls to the hotel to check on the shuttle service were not answered. Good thing the location iis close to the airport, which makes it a quick and cheap ride with Uber. Other than that, the hotel is clean and breakfast is reasonable. Would stay there again
Stayed 1 night in May 2024
Response from General Manager on 23 May 2024
Dear Ingrid,Thank you for your detailed review. We're glad you found our location convenient and the hotel clean with a reasonable breakfast. We apologize for the wait time and lack of response regarding the shuttle service. Your feedback will help us improve. We appreciate your understanding and look forward to welcoming you back to Tru by Hilton Ft. Lauderdale Airport.

10/10 Excellent

Delicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived well after 1am from the airport by airport shuttle. The shuttle was fast! I called the shuttle when we got to baggage claim and they were there in 5 minutes. After a quick check in, we were able to get a quick microwave pizza from the lobby's snack area. They have quick eats and snacks and drinks for smooth transition at such a late hour. Overall, we would stay here again.
Stayed 1 night in May 2024
Response from General Manager on 23 May 2024
Dear Delicia,Thank you for choosing Tru by Hilton Ft. Lauderdale Airport. We take pride in providing an excellent experience and we appreciate your feedback. It was our pleasure to host you, and we hope to see you the next time you are in the area for another memorable experience.

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how close it is to airport and cruise terminal.
Stayed 1 night in May 2024
Response from General Manager on 22 May 2024
Dear Raul,We always appreciate hearing from our guests, and we're glad our location worked well for your trip. If you're in the area again, please come back to see us.

8/10 Good

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the airport
Stayed 1 night in May 2024
Response from General Manager on 22 May 2024
Dear Corinne,Thank you for staying with us during your time in Fort Lauderdale. Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests! It was a pleasure having you here, and we hope you return soon.

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
It is exactly as advertised....nothing more, nothing less. It a nice place to sleep right near the airport....with breakfast. For the price, it's just fine :-)
Stayed 1 night in May 2024
Response from General Manager on 22 May 2024
Dear Deirdre,Thank you for staying at Tru by Hilton Ft. Lauderdale Airport. It was our pleasure to serve you breakfast, and we're glad you appreciated our convenient location near the airport. Safe travels, and come back again!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from General Manager on 22 May 2024
Dear Laura,Thank you so much for taking the time to write a review of your recent stay at Tru by Hilton Ft. Lauderdale Airport. We pride ourselves on providing our guests with an exceptional experience, so we are pleased to hear that you found our property to be excellent! We hope you will return for another wonderful stay if you find yourself in need of accommodations in Fort Lauderdale in the future.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

qi ming

Liked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Maria Angela

Liked: Cleanliness, staff & service, property conditions & facilities
No clean my room
Stayed 2 nights in May 2024
Response from General Manager on 21 May 2024
Dear Maria,We're disappointed that your room was not cleaned during your stay at our hotel. Your feedback is essential, and we will address this issue with our housekeeping team to prevent similar occurrences in the future. We appreciate your understanding and hope for the opportunity to welcome you back for a flawless experience.

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Areas seemed a little sketchy.
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Kelly,We're happy to see you enjoyed your stay overall! However, we're sorry to hear about your concerns regarding our area. Rest assured, guest safety is our top priority, and we have measures in place to ensure a secure and comfortable environment on our property. We hope to have the opportunity to welcome you back for an even better experience.

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!!! Great job Tru!
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Kimberly,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Tru by Hilton Ft. Lauderdale Airport soon for another great stay.

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. Front desk was friendly and helpful! See how breakfast is in the morning
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Debra,Thank you for taking a moment to leave your outstanding review! It was a pleasure having you join us here at Tru by Hilton Ft. Lauderdale Airport, and we're glad that our comfortable rooms, remarkable staff, and everything else we have to offer made a tremendous impression on you. We appreciate your feedback and look forward to hosting you again in the future.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s nice little hotel, staff are friendly
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Julia,It was such a pleasure having you as our guest! We're thrilled our hospitable team left a memorable impression on you, and we appreciate your kind words about our hotel. Thank you for your review, and we hope you return the next time you visit Fort Lauderdale.

8/10 Good

Luis Agustin, New Port Richey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Barbara, Guilford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Transportation from airport was difficult because dispatcher gave inaccurate instructions.
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Barbara,Thank you so much for the high rating. We're so happy to know that you had a good time with us overall. That being said, we apologize for any issues with the transportation from the airport and we will discuss your comments internally. Despite this, we hope you will come back and join us again soon for an even better stay.

10/10 Excellent

Brother

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect no complaints what so ever
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
We are thrilled you had a perfect stay and appreciate you sharing your five-star review. Know that your kind words will be shared with the entire team. We look forward to welcoming you back for another great visit!

8/10 Good

Rommel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked staff but hallways were not clean
Stayed 2 nights in May 2024
Response from General Manager on 21 May 2024
Dear Rommel,Thank you for choosing Tru by Hilton Ft. Lauderdale Airport and sharing your valuable feedback. While we are happy you enjoyed our awesome staff, we are sorry you had concerns with the hallways. We pride ourselves on our spotless accommodations and will be sure to review your concerns with our team. We look forward to welcoming you back and impressing you further.

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Mario,It was a pleasure hosting you at Tru by Hilton Ft. Lauderdale Airport! We're glad our location was ideal for your trip and that your overall stay was pleasant. The next time you're in town, please come see us again.

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to make a last minute reservation and the staff was just wonderful!
Stayed 2 nights in May 2024
Response from General Manager on 20 May 2024
Dear Nicolle,Thank you for taking the time to provide your review of Tru by Hilton Ft. Lauderdale Airport. It is wonderful to hear our staff was wonderful, especially when you needed a last-minute reservation. We appreciate your kind words and strive to provide exceptional service for all our guests, no matter the circumstances. We look forward to welcoming you back in the future.

8/10 Good

connie

Travelled with family
This was in a good location to drive to the port. Unfortunately, you have to valet your car so when you check in, you have no more access to your car and you have to walk anywhere you want to go there was one restaurant close by. The room was fine, except the air conditioner was very very loud
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Connie,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our location was convenient for your trip. However, we apologize for any inconvenience with parking. Our parking policy is noted online for your convenience, and our staff is always happy to suggest some delicious food delivery options. Thank you for letting us know about the AC. We'll keep your comments in mind, and we hope to see you again soon.

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice lady at check in
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Dale,We're pleased that our team member provided courteous and helpful service. Having you stay with us was wonderful, and we look forward to welcoming you back to Tru by Hilton Ft. Lauderdale Airport for another pleasant experience!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Aaron

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife really loved this place! Will be returning here soon!
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Aaron,Thank you for staying with us and for your feedback. We're glad that both you and your wife had a wonderful experience. There's no better compliment than hearing that you will return in the future. We look forward to providing another fantastic stay!

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Close to FLL airport. Reading lamps above headboard not working.
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Peter,Thank you for staying with us and for your review. We are pleased our hotel's ideal location close to the airport worked well for your travel needs; however, please accept our apologies for any issues with the reading lamps. Our team will correct this immediately. It was wonderful having you as our guest, and we hope to see you again soon!

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nuo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice and clean hotel. Staff are super nice and helpful!
Stayed 1 night in May 2024
Response from General Manager on 16 May 2024
Dear Nuo,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. The next time you're in the area, please come see us again at Tru by Hilton Ft. Lauderdale Airport!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were knowledgeable and polite
Stayed 1 night in May 2024
Response from General Manager on 16 May 2024
Dear Christopher,Providing exceptional service is our priority, and we're delighted that our team members made a positive impression on you. We'll be sure to pass along your compliments, and we can't wait to welcome you back to Tru by Hilton Ft. Lauderdale Airport for another enjoyable visit.

10/10 Excellent

LA NIECE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service and Breakfast
Stayed 1 night in May 2024
Response from General Manager on 16 May 2024
Thank you for your review and for giving us a perfect rating. We are delighted that our hospitable team left a memorable impression on you and that you started your day off right with our delicious breakfast offerings. It was a pleasure having you here, and we hope you return soon.

10/10 Excellent

Howard

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Santiago

Liked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

tawana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The water wasn't hot enough for me. No microwave in the room to warm up food. And paying 15 dollars to park our vehicle I think was nonsense.
Stayed 1 night in May 2024
Response from General Manager on 16 May 2024
Dear Tawana,Thank you for taking the time to share your thoughts with our team. We are disheartened to read that we could not meet all of your expectations. In the future, we recommend speaking to our front desk about any immediate concerns you might have. Regardless, we will be sure to share your feedback with our team to enhance the quality of stay we provide for our guests. Please know that we are competitively valued for parking as it is in high demand within the area. We hope to welcome you again soon for a more seamless stay.

8/10 Good

Clevette

Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice stay
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Clevette,Thank you for your review! We are delighted you enjoyed your experience. It was a pleasure having you join us during your time in Fort Lauderdale, and we hope you return soon!

10/10 Excellent

john

Liked: Cleanliness, amenities
The staff eas professional and polite
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear John,Thank you so much for taking the time to share your thoughts on your recent visit. Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. It was a pleasure having you here, and we hope you return on your next trip to Fort Lauderdale.

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Rodrigo,We sincerely appreciate your review of Tru by Hilton Ft. Lauderdale Airport. It's great to know you enjoyed your time with us. We'd be honored to welcome you back soon!

10/10 Excellent

Yelitza, Deerfield Beach

Liked: Cleanliness, staff & service, property conditions & facilities
All was well
Stayed 1 night in Apr 2024
Response from General Manager on 14 May 2024
Dear Yelitza,Thank you for your glowing review of Tru by Hilton Ft. Lauderdale Airport. We're happy to hear you enjoyed your stay, and we'd love to welcome you back anytime!

6/10 Okay

regina

Still not there due to Spirit 2 he delat
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Regina,Thank you for taking the time to share your thoughts. We're saddened to hear about the delay in your arrival, and we hope we'll have the pleasure of welcoming you soon.

10/10 Excellent

Kathy

Very good service overall
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Kathy,Thank you for staying with us and highlighting our team's exceptional service! We appreciate your compliments and are glad we surpassed your expectations. On behalf of our friendly team, we invite you to stay with us anytime at Tru by Hilton Ft. Lauderdale Airport.

10/10 Excellent

Radamex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful facility
Stayed 1 night in May 2024
Response from General Manager on 19 May 2024
There is no better praise than earning a perfect rating from one of our fantastic guests. Thank you for being our guest at Tru by Hilton Ft. Lauderdale Airport. We hope to see you again soon.

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really much around the property, hotel was nice and it was convenient for our one night stay before heading out for our cruise.
Stayed 1 night in Apr 2024
Response from General Manager on 13 May 2024
Dear Natasha,Thank you for choosing Tru by Hilton Ft. Lauderdale Airport! We're glad our accommodations worked well for your needs, and we look forward to seeing you again soon.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Apr 2024
Response from General Manager on 13 May 2024
It was a pleasure hosting you at Tru by Hilton Ft. Lauderdale Airport. We are thrilled to learn you enjoyed your stay and we look forward to your return.

10/10 Excellent

Tricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. The staff was fantastic. I was not a fan of the Valet at first but it was super quick.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Tricia,It was our pleasure to provide you with clean, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Tru by Hilton Ft. Lauderdale Airport!

10/10 Excellent

Laurekshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! We were very thankful to have the shuttle and the front desk clerks were the best!! We will visit again!
Stayed 1 night in Apr 2024
Response from General Manager on 13 May 2024
Dear Laurekshia,Providing unbeatable convenience is one of our main goals, and we're thrilled we were able to meet this standard for you and your party with our complimentary airport shuttle. We'll share your compliments with our outstanding team, and we look forward to your return!

10/10 Excellent

Aniano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport Shuttle service and free breakfast
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Thank you for staying with us at Tru by Hilton Ft. Lauderdale Airport. We know our guests are on the go and we appreciate you highlighting our airport shuttle service and complimentary breakfast. We hope to see you again next time you are passing through.

10/10 Excellent

Kyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really excited to try the breakfast and it did not disappoint. Everything is just very modern and it just smells so good in this hotel the showers are really pretty as well.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Kyla,We're proud to have earned your outstanding review of Tru by Hilton Ft. Lauderdale Airport! It's wonderful that you enjoyed our fantastic breakfast, modern, freshly scented accommodations, and lovely showers. Many thanks for your kind compliments and we hope you'll return.

10/10 Excellent

Jessa Christine

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

DARLENE, mason

Stayed 1 night in May 2024