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Reviews of The Westin Fort Lauderdale

4 out of 5
The Westin Fort Lauderdale
400 Corporate Drive, Fort Lauderdale, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 557 out of 1053 reviews" "
Rating 8 - Good. 235 out of 1053 reviews" "
Rating 6 - Okay. 123 out of 1053 reviews" "
Rating 4 - Poor. 60 out of 1053 reviews" "
Rating 2 - Terrible. 78 out of 1053 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

bernadette

Stayed 2 nights in Mar 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thank you for the review and we look forward to seeing you again in the near future!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. I'm a runner and there's a great running path around the hotel. Only one drawback, there were no working USB outlets in my room
Stayed 2 nights in May 2024
Response from The Westin Fort Lauderdale on 23 May 2024
We appreciate you staying you staying with us and we are glad to see you enjoyed the running path along the outside of the hotel. We look forward to seeing you again soon!

10/10 Excellent

Dairelys Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thank you for the excellent rating!

6/10 Okay

roya, fremont

Business traveller
limited dining, old carpet
Stayed 4 nights in May 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thank you for staying with us and for the valuable feedback. We look forward to seeing you again in the near future!

6/10 Okay

Lavisha

Travelled with partner
Liked: Cleanliness
It was an ok stay. Nothing spectacular to be honest. What I did like was that it was in a really good location (not far from the airport).
Stayed 2 nights in May 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thank you for staying with us and we are sorry to see your stay did not meet your or our own expectations. We look forward to seeing you again next time you are in the area!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thank you for the excellent rating and look forward to seeing you again!

10/10 Excellent

Julianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property and staff.
Stayed 4 nights in May 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thank you for the excellent rating and comments regarding your stay! Look forward to seeing you again in the near future!

4/10 Poor

Salah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was not good experience
Stayed 3 nights in May 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thank you for staying with us and we are sorry to see you did not have a good experience with us. Please reach out to us directly so we can ensure we listen to your feedback and use it to better the hotel and our service!

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in May 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thank you for the excellent rating and we are glad you love it! Look forward to seeing you again in the near future!

10/10 Excellent

Aleisha, Scotch plains

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and close to all locations.
Stayed 3 nights in May 2024
Response from The Westin Fort Lauderdale on 14 May 2024
We appreciate you staying with us and glad to see the property was clean and close to the locations best for you! We look forward to seeing you again in the near future.

6/10 Okay

Bernard

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Taylor H. on 15 May 2024
Thank you for staying with us and we look forward to seeing you in the near future!

8/10 Good

Stephanie, Tamarac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They seriously need to deep clean the carpet the smell was horrendous and it was clearly stained had to get a reed diffuser which helped and the shower doesnt drain when in use Apart from that evwrything else was on pointl..loved the pool location, breakfast was great lots to choose from..staff very friendly
Stayed 2 nights in May 2024

10/10 Excellent

Giovanni, Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no issues with this place. The staff was professional and friendly. The property was clean and modern. I’ll stay here again and again.
Stayed 2 nights in May 2024
Response from The Westin Fort Lauderdale on 14 May 2024
We are glad you enjoyed your stay with us! Thank you for the excellent comments regarding the staff and the cleanliness of the hotel! We look forward to seeing you again in the near future!

4/10 Poor

Rieko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Westin Fort Lauderdale on 14 May 2024
Thank you for the rating and we are sorry to see your stay was less than satisfactory and did not meet your expectations nor our own. Please feel free to provide us with feedback regarding your stay so we can ensure we address your concerns quickly!

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
Overall the property was fit for purpose. Rooms need to be redone, they are quite old. There is old, smelly, stained carpet in the rooms. Staff was very friendly and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

UMAR FAROOQ

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely incredible! Will be back for those cookies and smiles!!!
Stayed 4 nights in Apr 2024
Response from The Westin Fort Lauderdale on 11 May 2024
Thank you for the excellent rating and we look forward to welcoming you with cookies and smiles next time you are in the area!

2/10 Terrible

Harry

Travelled with family
Disliked: Staff & service
Check in at 4pm - ARE YOU KIDDING ME! I arrived around 11 am. No rooms apparently available if she was even honest. I think she was rude and having a bad day. She was to call me back for accomodation for early check in. No call back. So I did not even bother to check in.
Stayed 1 night in Apr 2024
Response from The Westin Fort Lauderdale on 11 May 2024
Thank you for the feedback and we are sorry to see about the room not being available at the time of arrival. As noted, our check-in time is 4pm and we do our best to accommodate early arrivals. We are sorry we were unable to accommodate you when you arrived as we were sold out the night before. We do look forward to seeing you again next time you are in the area so we can ensure you have an excellent expereince!

10/10 Excellent

Faghiura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Westin Fort Lauderdale on 2 May 2024
Thank you for the excellent rating!

10/10 Excellent

jerry j

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and well kept
Stayed 9 nights in Apr 2024
Response from The Westin Fort Lauderdale on 2 May 2024
Thank you for the feedback and we are glad to see you enjoyed our clean and well kept property! See you again soon!

10/10 Excellent

Candis

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 1 night in Apr 2024
Response from The Westin Fort Lauderdale on 2 May 2024
Thank you for the excellent rating! Look forward to seeing you again in the near future!

6/10 Okay

JeanMichel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Westin Fort Lauderdale on 2 May 2024
Thank you for staying with us and we look forward to seeing you again in the near future!

8/10 Good

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 3 nights in Apr 2024
Response from The Westin Fort Lauderdale on 2 May 2024
Thank you for the rating and glad to see you had a good stay!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from The Westin Fort Lauderdale on 2 May 2024
Thank you for the excellent rating!

6/10 Okay

Austin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Westin Fort Lauderdale on 2 May 2024
Thank you for staying with us and we will see you again soon!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Westin Fort Lauderdale on 14 May 2024
Thank you for the five-star rating and we look forward to seeing you again in the near future!

10/10 Excellent

Jemson

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from The Westin Fort Lauderdale on 2 May 2024
Thank you for the excellent rating!

10/10 Excellent

stephan

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Apr 2024
Response from The Westin Fort Lauderdale on 2 May 2024
Thank you for the excellent rating and for the comments regarding our beautiful hotel! Look forward to seeing you again in the near future!

8/10 Good

Erica, Calgary

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from The Westin Fort Lauderdale on 2 May 2024
Thank you for the rating and look forward to seeing you again in the near future!

10/10 Excellent

Kimberley

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 3 nights in Apr 2024
Response from The Westin Fort Lauderdale on 2 May 2024
Thank you for the excellent rating and look forward to seeing you again soon!

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location . clean rooms . Gym and pool are a nice touch.
Stayed 1 night in Apr 2024
Response from The Westin Fort Lauderdale on 11 May 2024
Thank you for staying with us and for the five-star review! We look forward to seeing you again soon!

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and rooms were clean. Kids loved the pool area and nice to have a Starbucks kiosk in the hotel.
Stayed 1 night in Apr 2024
Response from The Westin Fort Lauderdale on 23 May 2024
We appreciate you staying with us and for the excellent rating and comments! We are glad you enjoyed our Westin Cafe and the Starbucks! Look forward to seeing you again in the near future!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Westin Fort Lauderdale on 11 May 2024
Thank you for the five-star review!

10/10 Excellent

SEMHAR

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuffs are incredible amazing
Stayed 3 nights in Apr 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thank you for the five-star rating and excellent review! Look forward to seeing you again soon!

10/10 Excellent

Frantz

Awesome
Stayed 1 night in Mar 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thank you for the excellent rating!

6/10 Okay

Terry

Just an average hotel. Surprised it’s a Westin
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Waco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in less touristy area yet close to everything. Free parking. Great pool area.
Stayed 3 nights in Apr 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thanks for the excellent rating and comments!

6/10 Okay

Shaheene

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Teresa

Stayed 1 night in Apr 2024
Response from The Westin Fort Lauderdale on 11 May 2024
Thank you for the excellent rating! Look forward to seeing you again in the near future!

10/10 Excellent

Linda M

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very friendly, professional, and helpful!
Stayed 3 nights in Apr 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thank you for the five-star rating and for the kind comments regarding our amazing staff! Look forward to welcoming you again in the near future!

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were quite friendly and helpful. Only one issue we ran out of body wash and requested more, but we didn’t get any before we checked out.
Stayed 4 nights in Apr 2024

10/10 Excellent

Rayford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thank you for the review and we are glad you enjoyed your stay! See you again soon!

10/10 Excellent

Troy Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and excellent rooms
Stayed 1 night in Apr 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thank you for staying with us and see you again soon!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Apr 2024
Response from The Westin Fort Lauderdale on 11 May 2024
Thank you for staying with us and we look forward to seeing you again soon!

6/10 Okay

Dominique

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thank you for the rating and we look forward to welcoming you again next time your in the area!

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer and location
Stayed 2 nights in Apr 2024
Response from The Westin Fort Lauderdale on 11 May 2024
Thank you for staying with us and we look forward to seeing you again soon!

2/10 Terrible

Brooke

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in shower, bathroom door was so water damaged it was literally falling apart, crib was filthy, vanity had 2ft crack
Stayed 1 night in Apr 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thank you for staying with us and we are very sorry to see about the issues you had while staying here. Please know we have shared this with our leadership team to ensure this was an isolated incident. We look forward to welcoming you back in the near future!

6/10 Okay

Siva, San Antonio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Westin Fort Lauderdale on 23 May 2024
Thank you for the rating and look forward to seeing you again soon!

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but room smelled like mildew.
Stayed 1 night in Apr 2024
Response from The Westin Fort Lauderdale on 11 May 2024
Thank you for staying with us and we look forward to seeing you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning!
Stayed 1 night in Apr 2024
Response from The Westin Fort Lauderdale on 11 May 2024
Thank you for staying with us and we look forward to seeing you again soon!

8/10 Good

Rhonda, Cypress

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, the food quality needs to be improved.
Stayed 5 nights in Apr 2024
Response from The Westin Fort Lauderdale on 23 May 2024
We are glad you enjoyed your stay and please know we have shared your feedback with our Food and Beverage team! Look forward to seeing you again soon!