Dear Jeffrey, Thank you for your kind words! We're thrilled to hear that our staff exceeded your expectations during your stay at Extended Stay America. Providing exceptional service is our top priority, and we're delighted that you experienced just that. Your appreciation means a lot to us, and we'll be sure to pass along your compliments to our team. We look forward to welcoming you back for another outstanding stay in the future!Sincerely,Hotel Management

Dear Edward, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management

Dear Rochener, Thank you for your feedback. We apologize for the unpleasant smell in the hallway. Maintaining a clean and fresh environment is our priority, and we are addressing this issue with our housekeeping team immediately. Your comfort is important to us, and we appreciate your input as it helps us improve. We hope to welcome you back to Extended Stay America soon for an even better experience.Sincerely,Hotel Management

Dear Christopher, Thank you for your feedback and for acknowledging our staff's efforts to ensure a positive experience for our guests. We appreciate your suggestion regarding the flooring and will certainly consider it for future improvements. It's great to hear that overall your stay was enjoyable. Your comments are valuable to us as we strive to enhance our facilities. We look forward to welcoming you back to Extended Stay America for another pleasant stay.Sincerely,Hotel Management

Dear Julio, Thank you for your feedback of your stay at Extended Stay America. We appreciate your input regarding the breakfast offerings and cleanliness of the entrance. Ensuring a satisfactory experience for our guests is our priority, and we will review your comments with our team to make necessary improvements. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience during your next visit.Sincerely, Hotel Management

Dear Terry, Thank you for sharing your experience. We apologize for any inconvenience caused by the noise from the nearby freeway during your stay. Ensuring a restful environment for our guests is important to us, and we regret that we fell short of your expectations in this regard. Your feedback will be considered as we continue to strive for improvements. We appreciate your understanding and hope to welcome you back for a more peaceful stay.Sincerely, Hotel Management

Dear daniel, Thank you for sharing your positive experience with us at Extended Stay America. We're thrilled to hear that you had a very good stay at our hotel. Providing exceptional hospitality and a comfortable environment for our guests is our top priority, and it's gratifying to know that we met your expectations. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management

Dear RICARDO, Thank you for sharing your feedback, and we apologize for the discomfort you experienced during your stay. Ensuring the safety and comfort of our guests is paramount, and we regret that we fell short of your expectations in this regard. We take your concerns seriously and are actively addressing them with our team to improve the overall experience for our guests. We appreciate your insights and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management

Dear Dijon, Thank you for sharing your experience with us! We are delighted you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location and well-maintained property. It was our pleasure to host you, and we look forward to seeing you soon.Sincerely,Hotel Management

Dear Marlon, Thank you for choosing Extended Stay America for your recent accommodation. We are glad you enjoyed your short stay with us, and we appreciate you taking the time to share your review with fellow travelers. We hope to see you again on your next visit to Fort Lauderdale.Sincerely,Hotel Management

Dear Paul, Thank you for the generous review. We are glad we met your expectations for a fantastic stay at Extended Stay America. We hope to have the pleasure of doing so again on your next visit to the area. Sincerely,Hotel Management

Dear Tammy, Thank you for choosing Extended Stay America. We are pleased your overall stay was enjoyable. However, we apologize for the maintenance issues and service lapses during your visit. This does not align with the standards we wish to uphold. We have shared your review appropriately with the relevant team to rectify it for future enhancement. Please know that our team is committed to ensuring a safe and secure environment for all guests. We hope to exceed your expectations on your next visit. We appreciate you bringing this to our attention.Sincerely,Hotel Management

Dear Cathy, We sincerely apologize for not meeting your expectations regarding our ice and complimentary grab-and-go breakfast during your recent stay. Your feedback is incredibly valuable to us, and we regret any inconvenience caused. Regarding the availability of in-room amenities like hairdryers, we will ensure clearer communication upon arrival, and guests will be informed that these items are available at the front desk upon request. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to provide you with a more satisfying experience during your next visit.Sincerely,Hotel Management

Dear Annika, Thank you for reviewing your time with us. Please accept our apologies for your disappointment with the concerns overlooked in your suite during its preparation. We will address this with our housekeeping team, who is already at work, to ensure everything is in order. Also, we will instruct them to recheck the rooms before delivery. Your feedback is vital, as our hotel always prioritizes customer satisfaction. Please return, and we make your next stay with us outstanding.Sincerely,Hotel Management

Dear Maureen, We appreciate you taking the time to write a review about your time with us. Our priority is always to deliver and serve our guests with comfortable accommodations. However, we regret that the condition of the room was not up to our expectations, and we will share these notes with the respective team for further improvement. Also, advise them to double-check the rooms before delivery so these issues do not occur. Please feel free to connect to the hotel for assistance. We hope to serve you again with a better experience! Sincerely,Hotel Management

Dear Sayuri, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Sincerely,Hotel Management

Dear Matthew, Thank you for reviewing our hotel. It is nice you had a satisfactory stay and were pleased with Lydia. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are sorry for the cleanliness issues you encountered, and we will discuss them on a priority basis so that this can be handled carefully. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Considering our positive highlights, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management

Dear Kenneth, Thank you for choosing us for your recent stay. We apologize for anything other than a completely satisfying stay. We were unaware of these concerns during your stay; in the future, please know our front desk staff is always available to help, including relocation whenever possible. Your helpful comments will be shared with our team, and we will use them for future improvements. We are grateful for your feedback and hope you will return for the flawless stay you deserve.Sincerely,Hotel Management