Thank you for sharing your experience with us. We're glad to hear that you found the morning staff to be friendly, especially the woman. We apologize for any delay and lack of immediate attention you experienced during check-in. Your feedback is valuable, and we will address this with our team to ensure that all guests receive a warm welcome and prompt service. We appreciate your understanding, and we hope to have the opportunity to welcome you back for an improved experience in the future. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.

Thank you for staying with us and for taking the time to rate the property

Thank you for staying with us and for taking the time to rate the property

Thank you for staying with us and for taking the time to rate the property

Thank you for staying with us and for taking the time to rate the property

Thank you for staying with us and for taking the time to rate the property

I'm sorry to hear about your experience, and I can understand how frustrating it must have been to encounter such an inconvenience upon arrival. It sounds like there was a miscommunication between Expedia and the hotel regarding room availability, resulting in an unpleasant situation for you. Your feedback is valuable, and it serves as an important reminder for both the hotel and booking platforms to ensure seamless coordination to avoid similar issues in the future. If there's anything I can assist you with or if you have any further concerns, please don't hesitate to reach out

Thank you for staying with us and for taking the time to rate the property

Thank you for sharing your feedback with us. We appreciate your insights and apologize for any shortcomings you experienced during your stay. We strive to provide exceptional service and ambiance to all our guests, and it's disappointing to hear that we fell short of your expectations. Your comments regarding the restaurant and bar operations are noted, and we will address them with our team to ensure a more engaging and efficient experience for our guests in the future. We value your patronage and hope to have the opportunity to welcome you back for an improved stay. If you have any further feedback or concerns, please feel free to reach out to us directly.

Thank you for taking the time to share your experience with us. We sincerely apologize for the delay and any inconvenience you encountered during check-in. Your feedback is important to us, and we will address this matter with our reception team to ensure that all guests are promptly attended to and provided with efficient service. We understand the frustration of encountering issues with the key card and apologize for the inconvenience it caused. Please know that we are continuously working to improve our processes to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a smoother and more enjoyable stay. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.

Thank you for staying with us and for taking the time to rate the property

Thank you for staying with us and for taking the time to rate the property

Thank you for staying with us and for taking the time to rate the property

Thank you for staying with us and for taking the time to rate the property

Thank you for staying with us and for taking the time to rate the property

Thank you for staying with us and for taking the time to rate the property

Thank you for staying with us and for taking the time to rate the property

Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

Thank you for staying with us and for taking the time to rate the hotel .

Thank you for taking the time to share your feedback. We apologize that your experience did not meet your expectations. Your comments are valuable to us as we continuously strive to improve our services. We will address the issues you mentioned with our team to ensure that we maintain the high standards that guests expect from Crowne Plaza. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

Thank you for staying with us and for taking the time to rate the hotel.

Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

Thank you for sharing your thoughts with us. We're sorry to hear that your experience was only average, as we strive to provide exceptional stays for all our guests. Your feedback is invaluable in helping us identify areas for improvement. We're committed to enhancing our services and amenities to ensure that every guest enjoys a memorable experience with us. We hope to have the opportunity to welcome you back in the future and exceed your expectations. If there's anything specific you feel we could improve upon, we'd love to hear from you.

Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

Thank you for staying with us and for taking the time to rate the hotel

Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

We're delighted to hear that you found our property clean and our beds comfortable during your stay. Thank you for bringing your experience at Kiki's Restaurant to our attention. We sincerely apologize for any inconvenience caused by the issues you encountered with the buffet breakfast. Your feedback is incredibly valuable to us, and we'll address these concerns with our restaurant team to ensure improvements are made regarding cleanliness, quality, and food choices. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying dining experience in the future.

Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

Thank you for sharing your detailed feedback with us. We're thrilled to hear that you enjoyed the cleanliness of our reception area, the spaciousness and quietness of your room, and the relaxing atmosphere of our pool area with its lovely view. However, we apologize for the inconvenience you experienced with the outdated TV and the lack of housekeeping service during your stay. Your comments are essential in helping us improve, and we'll address these issues promptly with our team to ensure a better experience for our guests. Regarding your interaction with our manager, Walter, we're truly sorry if there was any misunderstanding or perception of preference. We assure you that all our guests, regardless of booking method, are equally valued and welcomed. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

Thank you for staying with us and for taking the time to rate the hotel .

Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

Thank you for sharing your experience with us. We're delighted to hear that you found the room clean and nice despite the challenges you faced with the TV and parking. Your feedback is essential in helping us improve our services and amenities. We'll address the issues you mentioned promptly to ensure a more seamless experience for our future guests. We appreciate your understanding and hope to have the pleasure of welcoming you back for an even better stay in the future.

Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we'd love to learn more about what aspects of your stay didn't meet your satisfaction so we can address them and improve. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience. If there's anything specific you'd like to share with us, please don't hesitate to reach out.

Thank you for staying with us and for taking the time to rate the property

Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.