Outdoor pool, pool umbrellas, pool loungers

Reviews of AC Hotel by Marriott Fort Lauderdale Beach

3.5 out of 5
AC Hotel by Marriott Fort Lauderdale Beach
3029 Alhambra Street, Fort Lauderdale, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 225 out of 393 reviews" "
Rating 8 - Good. 80 out of 393 reviews" "
Rating 6 - Okay. 47 out of 393 reviews" "
Rating 4 - Poor. 21 out of 393 reviews" "
Rating 2 - Terrible. 20 out of 393 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Dena

Disliked: Staff & service, amenities
Location was the best part. Some front desk staff have some real attitude issues. They all need to be retrained in costumer service. Housekeeping needs to be more considerate of rooms that are preoccupied when they start cleaning vacant rooms. Like let’s not yell down the hall to your other coworkers. Geez.
Stayed 8 nights in May 2024
Response from General Manager on 26 May 2024
Dear Dena, Thank you for taking the time to write a review of our hotel. We're glad you appreciated our location, but we apologize for the issues you encountered with some members of our staff and our housekeeping services. Providing excellent customer service is a priority for us, and we will address your concerns with our team to ensure improvements are made. Your feedback is valuable, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more positive experience in the future.Best Regards, General Manager

10/10 Excellent

HEMANT

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely one of my favorites. Will be returning soon
Stayed 1 night in May 2024
Response from Scott on 21 May 2024
Thank you for your review, we hope to see you again soon!

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from General Manager on 22 May 2024
Dear Diana, Thank you for being our guest and sharing your kind rating. We are delighted that we were able to provide you with a great stay at AC Hotel Fort Lauderdale Beach. We look forward to your return and wish you all the best with your future travels.Best Regards, General Manager

10/10 Excellent

Monica

Staff was friendly and happy to help.
Stayed 3 nights in May 2024
Response from General Manager on 21 May 2024
Dear Monica, Thank you for choosing AC Hotel Fort Lauderdale Beach and sharing your experience. It is our utmost pleasure to assist our guests and ensure a pleasant stay. Your generous compliments about our devoted team members are genuinely appreciated. Should your travels bring you back to the area, we'd be honored to welcome you once again for another fantastic experience. Best Regards, General Manager

10/10 Excellent

Brandon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is there are 2 elevators for the entire property and service personnel… we almost missed our flight! Otherwise, wonderful :)
Stayed 2 nights in May 2024
Response from Scott on 20 May 2024
Thank you for your review, we hope to see you again soon!

4/10 Poor

Apeksha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Scott on 17 May 2024
Thank you for your review, I am sorry we did not meet your expectations. If you would like to discuss your stay further, please contact the property directly and request to speak with a manager.

4/10 Poor

Kevin

Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Kevin, Thank you for choosing to stay with us. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve. Best Regards, General Manager

10/10 Excellent

Daaimah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Scott on 13 May 2024
Thank you for your review! We hope to see you again soon!

8/10 Good

desiree

Liked: Cleanliness, amenities, property conditions & facilities
Customer service: I stayed for 2 nights during the week. As far and the customer service nothing stood out about anyone staff member. No one was particularly warm or welcoming felt more like they were following a script. Fees: I was aware of the 25 per night fee.. but I was fine with bc it says it comes with 2 beach chairs which it does but….. the umbrella is not included and is an extra $30 bucks Location:was excellent walkable to nearby shops and restaurants. Bar: I used the rooftop bar to order food and drinks.. the Buffalo chicken rap was great the drinks however were not the best I ordered the passion fruit drink which tasted watered down.. the pina colada was better.. one night I came and I saw people sitting at the bar so i decided to ask what time they closed the bar tender seemed annoyed and said she was closed.. The room: I booked an ocean front room. The room was very clean and aesthetically pleasing. Unfortunately, you could hear much of the ocean with the loudness of the air conditioning unit not sure it from the Marriott building or the building in front..
Stayed 2 nights in May 2024
Response from scott on 10 May 2024
I apologize for the shortcomings you experienced during your stay. We appreciate your feedback and will address the issues you mentioned, including the clarity of our fees, the quality of our drinks, and the noise from the air conditioning unit. Thank you for bringing these matters to our attention, and we hope to have the chance to better serve you in the future.

10/10 Excellent

christopher, Highland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Scott R on 10 May 2024
Thank your for your review, we hope to see you again soon!

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, has everything you need and walkable to everything. Staff is welcoming and friendly
Stayed 3 nights in Feb 2024
Response from General Manager on 4 May 2024
Dear Katie, Thank you for your outstanding review. We are glad that we exceeded all of your expectations and that you enjoyed our courteous hospitality. Our team will be delighted to hear your feedback. We also appreciate you mentioning how our clean and convenient property enhanced your stay with us. Thank you again for taking the time to share your experience with others, and we look forward to many more visits with you at AC Hotel Fort Lauderdale Beach.Best Regards, General Manager

8/10 Good

Jeannine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent. There was massive construction of a new condo and our view was of the construction site. Not in control of the property but it would have been nice to know our view would be of the construction site and a discount would have been nice to compensate for that.
Stayed 5 nights in Apr 2024
Response from Scott on 10 May 2024
Thank you for your review, we apologize for the construction going on in our neighborhood. We look forward to seeing you again the next time you are in Fort Lauderdale.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good there was construction next-door, but has nothing to do with the property
Stayed 1 night in Jan 2024
Response from Scott on 1 May 2024
Thank you for your review! We hope to see you again soon!

8/10 Good

Christel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on 29 Apr 2024
Dear Christel, Thank you for your kind rating. We are glad that we exceeded most of your expectations and that you loved so much about your stay. Our team will be delighted to hear your feedback. Thank you again for being our guest, and we look forward to many more visits with you at AC Hotel Fort Lauderdale Beach.Best Regards, General Manager

6/10 Okay

Frederic

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were friendly and professional. There was a lot of construction around the hotel, which they can't control. The hotel has very limited dining and no room service. The coffee service in the rooms is very lacking.
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on 28 Apr 2024
Dear Frederic, Thank you for taking the time to review your visit to our hotel. While we are glad you loved our cordial associates, we apologize for any inconvenience you faced during your stay. We appreciate the valuable feedback as we continually strive to grow and improve our guest experience. We hope to have the pleasure of welcoming you again whenever your travels bring you to our area.Best Regards, General Manager

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful. The staff was very nice. The construction going on across the street was very noisy especially in pool area. I would go back to this hotel once the construction ends.
Stayed 5 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Marilyn, Thank you for sharing about your stay at AC Hotel Fort Lauderdale Beach. We are pleased you enjoyed many aspects of your time with us. However, we apologize for the outside noise you encountered. On your next visit, we will be happy to provide you with a different room should one be available. We have various room options and are always happy to accommodate special requests when possible. Thank you for choosing us, and we look forward to making your next stay perfect.Best Regards, General Manager

6/10 Okay

Michael

Liked: Cleanliness
Stayed 5 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Michael, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Best Regards, General Manager

6/10 Okay

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The elevator was out so the one they had was a long wait time. The first room was hot the air was not working. Maintenance looked at it but he said it was fine but it was so hot at night. They did move us to another room for the last night.
Stayed 3 nights in Apr 2024
Response from General Manager on 27 Apr 2024
Dear Cindy,Thank you for choosing us for your recent visit. We apologize for the inconvenience caused by the elevator outage and the issues with the air conditioning in your first room. Your comfort is important to us, and we regret that we fell short of meeting your expectations in this regard. We appreciate your understanding as our team worked to address the situation and accommodate you in another room for the last night of your stay. Your feedback is valuable, and we will share your comments [proproately We understand your frustrations and patience in this matter. We hope to have the opportunity to provide you with a more seamless experience in the future.Best Regards, General Manager

2/10 Terrible

ali

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
AC staff is very unfriendly - there is a hugh contruction going right next door - extremly noise and forget about sleeping in. Construction started at 7am and goes to 6pm everyday. You are far better with other hotels around which have a better service and no construction. Hotel is very misleading and do not let you know in advance about the construction. DO NOT BOOK.
Response from General Manager on 26 Apr 2024
Dear Ali, Thank you for choosing us for your recent visit. We apologize for the issues you experienced during your stay. We understand your frustration, and we are grateful for your patience. We are also sorry for the noise concerns during your stay and its impact on your overall comfort. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. Furthermore, we are disappointed to learn about the unpleasant interactions you had with our associates. We will share your comments appropriately, and one of our managers will reach out to you shortly.Best Regards, General Manager

10/10 Excellent

Effinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and great customer service
Stayed 3 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Effinay, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We agree that our ideal location, combined with our excellent service, makes AC Hotel Fort Lauderdale Beach an excellent choice when visiting Fort Lauderdale. We appreciate you sharing your feedback and look forward to seeing you when you return to the area.Best Regards, General Manager

6/10 Okay

Steve

Travelled with family
Staff was nice and upgraded our room to get away from construction noise, but the noise was from 7-5 every day, not good for a vacation stay unfortunately. Maybe business or a cruise night but you can’t see much beach at the room because of the huge condo, and not good for a quiet stay. Maybe up the beach next time.
Stayed 5 nights in Apr 2024
Response from General Manager on 20 Apr 2024
Dear Steve, Thank you for sharing your feedback. While we are delighted to hear that you enjoyed our attentive service, we sincerely apologize for the inconvenience you encountered by the noise disturbances due to external factors. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to enhance the overall guest experience. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back to provide you with a tranquil stay.Best Regards, General Manager

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like an AC hotel, unfortunately, this one had a very small pool and next door they were building a new hotel. It was loud and unbearable at the pool. The location was good. Next time I would book on my own directly… as there were added charges once we got to the hotel. Never experienced that before.
Stayed 2 nights in Apr 2024
Response from Scott on 19 Apr 2024
Thank you for your review, we are so sorry about the construction going on near the hotel. We hope to see you again the next time you are in Fort Lauderdale. thank you for choosing the AC Hotel.

8/10 Good

Marv

Travelled with partner
Great location. Nice lobby and room layout. Thermostats broken in multiple rooms. Maintenance had to come to our room and set it in the ceiling. Could not adjust it afterwards.
Stayed 1 night in Apr 2024
Response from Scott on 1 May 2024
Thank you for your review, I apologize for the issues you experienced with the AC. We are looking further into this. We hope to see you the next time you are in Fort Lauderdale.

8/10 Good

Shelia

Travelled with group
Liked: Cleanliness, staff & service
It’s overall a nice property with a good location. Easy walk to shops and restaurants. Staff were friendly and helpful. Cons - the outdoor pool is a 3’-3’9” pool. That’s the only pool they have. It may be great for small kids but not so much for adults or teens. Also we only had two very small drawers to store our stuff so ended up living out of our luggage. Construction next door was very loud on balcony but didn’t bother us when indoors.
Stayed 4 nights in Apr 2024
Response from Scott on 18 Apr 2024
Thank you for your review, we hope to see you the next time you are in Fort Lauderdale.

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024
Response from Scott on 17 Apr 2024
Thank you for your review! We hope to see you again soon!

8/10 Good

Christina

Travelled with partner
Julian is the best
Stayed 3 nights in Apr 2024
Response from Scott on 17 Apr 2024
Thank you for your response, Julian is fantastic we will ensure that he is recognized. We hope to see you again soon!

8/10 Good

Sandra Joan, Ottawa

Travelled with family
Liked: Property conditions & facilities
Construction going on 6 days a week 12 hrs a day next door. Put a major damper on my vacation. I had such a headache the first day listening to it by the pool. Paid for a partial ocean view room and had to change rooms the next morning. We checked in at night and it was dark and did not notice the construction. The front desk woman told me the sliders were hurricane proof and we wouldn’t hear the construction and I thought, what construction…Well, it woke me at six am. No compensation for having to change rooms and not have my ocean view and it was a smaller balcony. The pool deck faces the construction so it was extremely noisy there too. Small pool area with a bar. Hotel rooms are very nice, there is a safe but have no storage. Small area to hang clothes but the iron hung on the wall is in the way. Shampoo and conditioner was empty and they kept forgetting to leave spare toilet paper. There is a small fridge with complimentary water. Buffet breakfast was good. Balcony floor, chairs and table needed cleaning. Valet parking is $47 a day. Lots of restaurants and shops nearby so good location and the Beach is right across the street. Very convenient for that. Bikes available to use. No one told us you had to tap your room card on a reader in the elevator for it to work. Overall, I would stay again but not for about a year when construction is done.
Stayed 5 nights in Apr 2024
Response from Scott on 17 Apr 2024
Thank you for your review, we are very sorry about the affect the construction in our neighborhood had on your stay. We hope to see you again soon!

6/10 Okay

Darlene

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Darlene, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Best Regards, General Manager

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. Simple Hotel. Smells fresh the minute we walked in the door. Breakfast was well prepared all you can eat buffet. Good coffee as well.
Stayed 4 nights in Apr 2024
Response from Scott on 15 Apr 2024
Thank you for your review, we are so happy to hear that you enjoyed your stay with us! We hope to see you again soon!!

6/10 Okay

Susan, St. John's

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location but the construction next door was very loud. Couldn’t enjoy outside hotel areas such as decks, pool, bar etc. Hotel did offer beach chairs near another hotel which was a good break. Until the neighboring construction is over the hotel should partner with another nearby hotel so guests can access a quieter pool deck. Would not have stayed here and paid for a room patio deck if we had known this. Hotel staff never even mentioned or apologized for the noise.
Stayed 2 nights in Apr 2024
Response from Scott on 11 Apr 2024
Thank you for your feedback, we are so sorry about the noise from construction. Partnering with a nearby hotel for a quieter pool deck could be a solution. Your feedback helps improve future stays.

8/10 Good

Mirco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is an active construction site that start around 5am and stop around 6:30pm.
Stayed 4 nights in Apr 2024
Response from General Manager on 7 Apr 2024
Dear Micro, Thank you for taking the time to share your review of AC Hotel Fort Lauderdale Beach and we appreciate your rating. We regret the issues you had from outside the hotel. While outside disturbances are out of our control, we are disappointed for not providing the tranquil environment you expected. Your comments are valuable to us as we continue to make improvements for the comfort of our guests. We hope to have another opportunity to provide you with the outstanding hospitality you should have received during this visit. Best Regards, General Manager

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind and friendly. The hotel itself was clean and my room was very nice with balcony and partial ocean view. The unfortunate thing was they were building another hotel right next door and while i was at the pool, stuff came flying at us. Not the AC's fault but unfortunate.
Stayed 4 nights in Apr 2024
Response from Scott on 9 Apr 2024
Thank you for choosing the AC Hotel Fort Lauderdale Beach, we hope to see you again soon!

8/10 Good

Diane

Travelled with family
Construction, Construction, We reserved 2 ocean view rooms through Expedia (never again) and paid $690 extra for each. Got to the hotel and we were given intercoastal. Expedia was no help at all. We took the intercoastal room but the construction noise was awful, they are building 2 - 25 floor each condo's 30 next door. They were there at 5:30 but didn't start making noise until 6:30/7:00 and didn't stop until 7:00 and up to 9:30 one night. The cranes where going right over the pool. There is also 2 condo's in front of us so our view of the water was limited. Pool is very small and only 3'9" in the highest spot. . On a windy day the stuff from the construction site was blowing onto us on our balcony and all over the pool cement. The staff at the front door was hit and miss, some very nice some not. The inside is clean, however we didn't find the cleaning staff was very good. Left notes for shower gel, never got it so went out and bought soap. The breakfast was good but after 8 days I was tired of it by day 5. Get your bill printed out the night before and check it. Nice happy hour, Nichole was very nice and there is a guy that sings if you ask him, super nice guy, wears gray overalls, older man with glasses. very sweet. Not much around except expensive restaurants and shops, we were lucky that the march break was almost finished. Nice beach.
Stayed 8 nights in Mar 2024
Response from Scott on 5 Apr 2024
Thank you for sharing your feedback. We apologize for the negative impact the construction had on your stay. We appreciate your choice of the AC Hotel Fort Lauderdale Beach and hope to have the opportunity to welcome you back soon.

10/10 Excellent

Shakoiya Rene'

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful. Valet is great! There is loud construction going on next door but you can not hear it inside your room. Location is amazing. 2 minutes walk to the beach very convenient. The hotel should invest in additional elevators. Expect very long wait times since they are shared with service staff. But over all a very nice stay. I’d say 9/10!
Stayed 3 nights in Mar 2024
Response from Scott on 3 Apr 2024
Thank you for your review, we appreciate your feedback. We are currently working on solutions to improve our elevator operations. We look forward to seeing you the next time you are in Fort Lauderdale.

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was new, clean and well managed Great location for beach, restaurants and shops Pool a little small but perfectly functional Staff all very helpful and friendly Guy doing the valet and bell services was exceptional Highly recommend this property Construction work in progress across the street but not that much of a problem
Stayed 1 night in Apr 2024
Response from Scott on 3 Apr 2024
Thank you for your review, we appreciate your business and feedback, we hope to see you again the next time you are in Fort Lauderdale.

6/10 Okay

Daniel, Sunrise

Stayed 2 nights in Mar 2024
Response from General Manager on 21 Apr 2024
Dear Daniel, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Best Regards, General Manager

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great amenities
Stayed 3 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Courtney, Thank you for your outstanding review. We are glad that we exceeded all of your expectations and that you loved so much about the location and amenities we offer. Thank you again for taking the time to share your experience with others, and we look forward to many more visits with you at AC Hotel Fort Lauderdale Beach.Best Regards, General Manager

10/10 Excellent

Alysia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Mar 2024
Response from Scott R on 27 Mar 2024
Thank you for your review, we are so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Scott on 27 Mar 2024
Thank you for your review, we hope to see you again soon!

10/10 Excellent

Cassendra

Travelled with partner
Hotel was lovely Found Staff/Front Desk -John who checked us in very friendly and informative. Excellent amenities -, perks and upgrades without asking for them. Room excellent, clean, nice decor. Excellent Location . Not far from the beach. Recommend highly. will stay again…
Stayed 1 night in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Cassendra, Thank you for posting your generous review of AC Hotel Fort Lauderdale Beach. We are glad you liked our convenient location and our comfortable accommodations. We were also delighted to learn that the service provided by John surpassed your expectations. We will enjoy sharing your compliments to recognize him for a job well done. Thank you once more for your recommendation to our future guests and for sharing that you will be returning in the future. It will be our pleasure to host you again soon. Best Regards, General Manager

4/10 Poor

Claudius

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service
No dresser space for 4. Which was a little inconvenient with two kids. But really got me. Is the constant trickery the hotel usese to rip u off. I book three rooms and was charge distiny fee 75 per day. Ok which was explan. What i dont get u must use the money at the hotel. In which case u are charge a service fee.repackage fee and all kind of taxes. I ended up double tiping the bartender who also serve my meal. I didnt know the other fee was considered tip. On my bill My fault. But why not just say tip. Why have the gratitude line on the bottom if itwas already included.
Stayed 3 nights in Mar 2024
Response from Scott on 19 Mar 2024
We sincerely apologize for any inconvenience you experienced during your stay, particularly regarding the limited dresser space for your family and the frustration with the hotel fees. We understand your concerns about the destination fee and the additional charges incurred for services. We strive to be transparent about our fees and the amenities they cover, including the daily food and beverage credit. Please feel free to reach out to us directly if you have any further questions or concerns.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Had a amazing time beautiful view of the ocean
Stayed 3 nights in Mar 2024
Response from Scott on 19 Mar 2024
Thank you for your review, we hope to see you again soon!

6/10 Okay

Bernice

Travelled with group
Liked: Staff & service, amenities
The property is definitely dog friendly. What I liked the most was the pool area and the $25 comp. per day. What I didn't like was the $47 dollars a night to park key word. Also, my shower leaked all night. Someone came to fix it but the problem continued.
Stayed 3 nights in Mar 2024
Response from Scott on 12 Mar 2024
Thank you for your review, we apologize for the issue you experienced with your shower. We will ensure that it is repaired. We hope to see you again the next time your in Fort Lauderdale.

10/10 Excellent

Lorrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction didn’t get room we booked don’t have a microwave it was noisy a lot from construction pool was packed a lot
Stayed 4 nights in Mar 2024
Response from Scott on 12 Mar 2024
Thank you for your review, we apologize for the construction going on near the hotel. We hope to see you again soon!

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, nice staff, and awesome coffee!
Stayed 6 nights in Mar 2024
Response from General Manager on 10 Mar 2024
Dear Carlos, Thank you for your outstanding review. We are glad that we exceeded all of your expectations and that you loved so much about your stay. It is also lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. Thank you again for taking the time to share your experience with others, and we look forward to many more visits with you at AC Hotel Fort Lauderdale Beach.Best Regards, General Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024
Response from Scott on 12 Mar 2024
Thank you for your review, we hope to see you again soon!

10/10 Excellent

Vijay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location across from the ocean as well as inland waterways. The room was very good and clean. The staff were very friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Scott on 8 Mar 2024
Thank you for your review, we are so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

6/10 Okay

Lekeisha, New Haven

Travelled with partner
Liked: Staff & service
Floor was dirty in room. Shower gel was totally empty.
Stayed 1 night in Mar 2024
Response from Scott on 5 Mar 2024
Good Afternoon, We are so sorry to hear about the issues that you experienced, if you would like to discuss your stay furhter please reach out to the property directly and request to speak with the manager on duty.

6/10 Okay

Melodie, Fall River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were late checking us in so that wasn’t great but location and hotel is good, Although cleaning staff use the same elevator so it’s not quick getting up to your room and back down.
Stayed 2 nights in Feb 2024
Response from General Manager on 5 Mar 2024
Dear Melodie, Thank you for sharing your feedback about your recent stay. While we are pleased to learn how much you enjoyed our location, we apologize for your concerns with the elevators and the delay you experienced upon check-in. We regret any frustration and inconvenience this caused and are very grateful for your patience. We will use your feedback to improve our guest experience. We hope to have a future opportunity to show you the exceptional stay we are committed to providing every guest.Best Regards, General Manager

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel fit the needs of a family of four for a quick stay. Close to beach and restaurants. Would definitely recommend.
Stayed 2 nights in Jan 2024
Response from Scott on 28 Feb 2024
Thank you for your kind review, we hope to see you the next time your travels bring you to Fort Lauderdale