All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was so cold. Turning up the heat did nothing.
William
Stayed 1 night in Mar 2024
Response from Bre on 12 Mar 2024
William, We apologize that you had issues with your room. Hopefully next time you stay with us we can better accommodate you, we are working to fix the issue.
We look forward to saying there again this Holiday season
Portia
Stayed 1 night in Dec 2023
Response from Kayli H on 1 Mar 2024
Portia,We look forward to having you again as well!
6/10 Okay
Mars
27 Feb 2024
Liked: Staff & service
Disliked: Amenities
My room was dirty the sheets weren't clean and the room smelled like ass!!
Mars
Stayed 1 night in Feb 2024
Response from Kayli H. on 27 Feb 2024
Hi Mars!I can't find your reservation based on your screen name, and knowing what room you were in so we can find out who cleaned the room would be very helpful. We appreciate your feedback and we apologize for not being able to exceed your expectations this time.
The property and our room were very clean and quiet. However, the in-house restaurant was mediocre at best, based on what we ate. The breakfast, not included, was sub-par. A far better choice is Rolling Medows Restaurant across the street. The service and food there is outstanding.
I love the pool. It’s always at a good temperature. This time we had a room that smelled of sewer. This was unique to this stay. The iron was contaminated with some sort of green plastic. Luckily we noticed before ruining our clothes. Room 221
We have stayed at this hotel numerous of times and we always have a great experience! The pool and rec area is amazing and great to give the kids some space to move around. Breakfast is always great and the staff is so friendly
Charlotte,Thank you so much for the feedback! We appreciate the five stars, it helps us to continue to provide superb experiences for all guests. We value you sand hope to have you back.
I liked the friendliness of their staff! Very helpful with answering questions and making sure I understood!
Maria
Stayed 2 nights in Nov 2023
Response from Kayli H. on 15 Nov 2023
Maria,Thank you so much for your feedback. Here at the Radisson we appreciate our guests and want them to feel that warm welcome! I will pass this along to our staff.
10/10 Excellent
Scout
31 Oct 2023
Scout
Stayed 1 night in Oct 2023
Response from Kayli on 21 Nov 2023
Scout,Thank you so much for your feedback. We appreciate the five out of five review! It helps us to continue to provide excellent service to pour values guests such as yourself. Thank you again!
6/10 Okay
James
27 Oct 2023
Liked: Amenities
Disliked: Staff & service
Large Pool. Staff didnt make guests quiet down. 2am people were still screaming in pool area
James
Stayed 2 nights in Oct 2023
Response from Kayli on 30 Oct 2023
James,Thank you for your feedback. we are looking into this incident to make sure something like this does not happen again in the future. I apologize for the inconvenience, we do hope you choose us for your next stay!
8/10 Good
Melissa
Travelled with family and small children, Travelled with group
Elizabeth,It seems like you had a less than satisfactory stay here at our hotel. I apologize on behalf of our entire staff. Unfortunately we can not address any issues or incidents with such limited information, if you want to disclose any details about your stay, please feel welcome to do so.Thank you
8/10 Good
Nicole
14 Oct 2023
Nicole
Stayed 1 night in Sep 2023
Response from kayli h on 6 Nov 2023
Nicole,Thank you for your review. We hope to see have you stay with again!The Radisson Hotel
10/10 Excellent
Natalie
8 Oct 2023
It was gloriously quiet
Natalie
Stayed 2 nights in Oct 2023
Response from Kayli H. on 10 Oct 2023
Natalie,Thank you so much for your review. We look forward to having you stay again!
10/10 Excellent
Verified traveller
Travelled with group
5 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Verified traveller
Stayed 2 nights in Oct 2023
Response from Elizabeth AGM on 5 Oct 2023
Thank you for responding :)
6/10 Okay
Alex
Business traveller, Travelled with partner
2 Oct 2023
Liked: Cleanliness, staff & service, amenities
The outside door near our room was broken and was slamming all night long. It kept waking us up because it was so noisy. The rest of the property seemed fine but the broken door made sleeping almost impossible. It sounded like someone was banging on our door at all hours of the night since we were right next to the broken exterior door.
Alex
Stayed 1 night in Sep 2023
Response from Elizabeth AGM on 5 Oct 2023
Thank you for letting us know, I will have maintenance look into this at once. I deeply apologize that you did not get much rest.
Service was outstanding. Overall room was clean and comfortable. Bathroom could have used some more attention but overall happy with the stay and value.
Went to the hotel bar to watch the football game.. the sign on the door specifically says no outside alcohol allowed yet the couple next to us had 120 proof moonshine in a paper bag. The bartender, Donna, and her staff seemed to know the couple and did nothing.. I guess the rules didn't apply to them. Bartender staff acted child-like and unprofessional. Hotel room was great.
LouAnn
Stayed 1 night in Sep 2023
Response from Elizabeth AGM on 27 Sept 2023
Thank you so much for letting us know, I will be discussing this with our staff in the restaurant & Bar. Again I appreciate the feed back.
Heard noise from pool area until it closed at 11. Better not to have room by the pool.
Linda
Stayed 1 night in Sep 2023
Response from Kayli H. on 15 Sept 2023
Linda,Thank you so much for sharing your experience with us. We apologize for the noise levels, when you stay with us next we will be sure to accommodate you with a more quiet location in our hotel. Thank you for such a kind review.
The front desk staff were so friendly to my child who was there for Hockey . Always asking how the game went:)
Emily
Stayed 2 nights in Sep 2023
Response from Kayli H on 11 Sept 2023
Emily,Thank you so much for staying with us, we also appreciate the super feedback! It helps us continue to provide experiences like yours to all guests. Can't wait for your next stay!The Radisson Staff
10/10 Excellent
brianna
Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Great place to stay !! And the staff is amazing definitely will stay here again
brianna
Stayed 2 nights in Sep 2023
Response from Kayli H. on 11 Sept 2023
Brianna,Thank you so much for your amazing feedback, especially regarding our staff. We pride ourselves in showing our guests how much we value them and thanks to great feedback like yours, we are able to continue to deliver that for all. Thanks again, can't wait until you stay again!The Radisson Staff
8/10 Good
Sheri, Green Bay
8 Sept 2023
Sheri
Stayed 1 night in Sep 2023
Response from Elizabeth AGM on 5 Oct 2023
Thank you for responding
10/10 Excellent
Brian
Travelled with family, Travelled with pets
4 Sept 2023
Fantastic place to stay with my 3 dogs :) will come back when we are in the area again.
Brian
Stayed 4 nights in Aug 2023
Response from Kayli on 6 Sept 2023
Brian, We are so happy we could accommodate you and your fluffy friends! You are always welcome here at The Radisson!
Very nice hotel close to where our weekend event was located. Enjoyed the complimentary drink at the bar - very nice touch. Room was comfortable as well.
James
Stayed 1 night in Aug 2023
Response from Kayli on 6 Sept 2023
James,Thank you so much for your feedback, we are pleased to hear that you had a nice time and could relax and enjoy our complimentary drink at the lounge. We hope to have you again!
Only complaint is the entire time we were there, we had zero housekeeping. No new towels or linens
Zachary
Stayed 5 nights in Aug 2023
Response from Kayli H. on 22 Aug 2023
Zachary,Thank you so much for your feedback, we are sorry to hear you were not completely satisfied. We are considered an eco-friendly hotel and supply new towels and linens upon guest request only. We are more than happy to supply those things to our guests, any day, any time.
Emmy,5 out of 5, must've been a great time! Happy to have you and thanks so much for your feedback, it helps us provide exceptional service to guests like you.