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Reviews of Islander Bayside Villas and Boatslips

3.5 out of 5
Islander Bayside Villas and Boatslips
81450 Overseas Highway, Islamorada, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 202 out of 333 reviews" "
Rating 8 - Good. 94 out of 333 reviews" "
Rating 6 - Okay. 18 out of 333 reviews" "
Rating 4 - Poor. 12 out of 333 reviews" "
Rating 2 - Terrible. 7 out of 333 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas are lovely, comfortable beds, lots of room and the pool area is great plus access to amenities at the islander hotel is a great bonus, lovely pools and beach area/restaurants. My only negatives were we were in villa 102 and the road noise in the back bedroom was very loud, also the back bedroom needs curtains, it only had a Venetian blind and it was too light with the street lamps outside. Otherwise we loved this place and all the amazing staff who were so friendly.
Stayed 2 nights in Apr 2024
Response from Stuart on 18 Apr 2024
Thank you for letting us know about your recent visit. We are taking steps to address your concerns now. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Stuart.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 3-night stay at the Bayside Villas. Used all of the resort amenities at the Oceanside resort. Rented our own golf cart to go back and forth. Saltwater pool at the resort was fantastic. Drinks were fantastic. Food choices weren’t great for our kids, but we used the Villa kitchen for that. Villa may have a minor mold issues downstairs as it smelled a little musty (unit 110). Kitchen was missing coffee maker, pot holders, and cookie sheets. Otherwise decor was beautiful, beds and linens were fantastic, place was very quiet during the week, but busier on the weekend, and we would stay again. Preferred villa 110 had a nice water view from the balcony that we enjoyed.
Stayed 3 nights in Apr 2024
Response from Stuart on 18 Apr 2024
Thank you for letting us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Stuart.

8/10 Good

Erina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Stuart on 25 Mar 2024
Thank you for letting us know about your recent visit. We appreciate your feedback, and look forward to welcoming you back soon. Best regards,Stuart.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Did not know part of the awesome islander resort. Can sleep 5 easily. Great condition. Nice bayside pool.
Stayed 1 night in Mar 2024
Response from Stuart on 18 Mar 2024
Thank you for taking the time to let us know about your recent visit to our Bayside location. We appreciate your feedback and look forward to welcoming you back soon.best regards,Stuart.

6/10 Okay

Kelly

Stayed 5 nights in Mar 2024
Response from Stuart on 18 Apr 2024
Thank you for letting us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Stuart.

10/10 Excellent

Nirma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Feb 2024
Response from Stuart on 19 Feb 2024
Thank you for taking the time to let us know about your recent stay. We appreciate all feedback and look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Stuart on 19 Feb 2024
Thank you for taking the time to let us know about your recent stay. We appreciate all feedback and look forward to welcoming you back soon.Best regards,Stuart.

6/10 Okay

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Stuart on 25 Aug 2023
Thank you for letting us know about your recent experience. We apologize that everything was not to your liking. We hope to do better, should you give us the opportunity.Best regards,Stuart.

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is one of the best spots me and my family have stayed in in Islamorada!
Stayed 1 night in Aug 2023
Response from Stuart on 11 Aug 2023
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback, and look forward to welcoming you back soon. Best regards,Stuart.

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Stuart on 11 Aug 2023
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback, and look forward to welcoming you back soon. Best regards,Stuart.

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good. Except the pool needs to clean.
Stayed 1 night in Aug 2023
Response from Stuart on 6 Aug 2023
Thank you for letting us know about your recent stay with us. We will address the concern mentioned and apologize for the lack of attention paid to this issue. We appreciate all feedback, and look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good size rooms
Stayed 2 nights in Aug 2023
Response from Stuart on 5 Aug 2023
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback as it is the primary way we get to understand our guests' perspective. We look forward to welcoming you back soon.Best regards,Stuart.

8/10 Good

Gale

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Stuart on 5 Aug 2023
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback as it is the primary way we get to understand our guests' perspective. We look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Mercedes

Stayed 1 night in Jul 2023
Response from Stuart on 5 Aug 2023
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback as it is the primary way we get to understand our guests' perspective. We look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

christine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean and had lots of room. Pool area was great. Lots of places to eat around the area staff was super nice
Stayed 4 nights in Jun 2023
Response from Stuart on 19 Jun 2023
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice overall will need exterior paint and remodeling soon.
Stayed 3 nights in May 2023
Response from Stuart on 6 Jun 2023
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and do look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Stuart on 6 Jun 2023
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and do look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2023
Response from Stuart on 6 Jun 2023
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and do look forward to welcoming you back soon.Best regards,Stuart.

6/10 Okay

David

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice property the boat slips were quite small and if they would have been mostly full it would have been verry hard to turn boat in the marina unless your boat was un 20 feet. There wasn't much to work with in the kitchen either pots were very limited and no pans were in our unit. The grounds and rooms were nice but could use some work in the bathrooms.
Stayed 4 nights in Apr 2023
Response from Stuart on 10 Apr 2023
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback. We do restrict boat size in the marina because of the size of the marina, and will pass along your feedback to the appropriate departments in order to rectify the shortcomings.Best regards,Stuart.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was phenomenal! The pool area sat right on the bay for gorgeous sunsets. Our unit needed serious upgrade to kitchen appliances. At least 2 pieces didn’t work properly.
Stayed 5 nights in Mar 2023
Response from Stuart on 29 Mar 2023
Thank you for taking the time to let us know about your recent stay with us. We appreciate your feedback, and will be looking into the issues mentioned in your review. Again, thank you for letting us know, and we look forward to welcoming you back soon.Best regards,Stuart.

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the water
Stayed 6 nights in Mar 2023
Response from Stuart on 28 Mar 2023
Thank you for letting us know about your recent visit. We appreciate your feedback and look forward to welcoming you back.Best regards,Stuart.

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing
Stayed 2 nights in Mar 2023
Response from Stuart on 28 Mar 2023
Thank you for letting us know about your recent stay. We appreciate all feedback and hope to do better should you decide to visit us again.Best regards,Stuart.

8/10 Good

Jill

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location, in the heart of Islamorada close to dining, some within close walking distance. The unit was a little outdated, but clean and adequate for our needs. The only negative was the moldy smell in the unit which was overpowering.
Stayed 2 nights in Mar 2023
Response from Stuart on 17 Mar 2023
Thank you for taking the time to let us know about your recent experiences. We appreciate the feedback and will do our best to address the issues mentioned. We do hope to see you again in the future.Best regards,Stuart.

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would have liked a better view from the rooms.
Stayed 4 nights in Feb 2023
Response from Stuart on 13 Mar 2023
Thank you for taking the time to let us know about your recent stay. We appreciate your feed back and look forward to welcoming you back soon.Best regards,Stuart.

8/10 Good

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location and units great, access to the amenities at there other location, the islander, was a plus kitchen could have used more, better items for cooking etc... and grill not working, no propane, promised it would be filled and didn't happen, important because many guest fish like we do and would like to cook there catch on the grill
Stayed 5 nights in Feb 2023
Response from Stuart on 25 Feb 2023
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and although we are disappointed we did not meet all your expectations, we will use the feedback provided to improve our offerings and learn from it. Best regards,Stuart.

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Our second time staying here. Great location on Islamorada!
Stayed 5 nights in Feb 2023
Response from Stuart on 20 Feb 2023
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback, especially as a return guest, and we look forward to welcoming you back soon. Best regards,Stuart.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service. Everyone we interacted with went above and beyond and super friendly. The properties private beach and pools were absolutely gorgeous.
Stayed 3 nights in Feb 2023
Response from Stuart on 17 Feb 2023
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the villas - while being able to enjoy the big resort, but having a break when needed.
Stayed 5 nights in Jan 2023
Response from Stuart on 20 Jan 2023
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Arturas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Stuart on 5 Dec 2022
Thank you for taking the time to let us know about your recent visit. We are pleased you enjoyed yourself, and appreciate the feedback. We look forward to welcoming you back soon!Best regards,Stuart.

8/10 Good

Marc, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service. Clean units. Beautiful property. AC and humidity inside the unit is a problem. Had to keep AC very cold to hide moldy smell. Not very eco friendly as AC seemed to run 24/7. Also some carpenter ants found inside.
Response from Stuart on 28 Nov 2022
Thank you for taking the time to let us know about your recent stay. We are happy you enjoyed yourself during your visit. We appreciate all feedback, and will pass along to the appropriate departments who will work on addressing the unfortunate issues mentioned.Best Regards,Stuart. Best regards,Stuart.

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wonderful
Stayed 5 nights in Nov 2022
Response from Stuart on 28 Nov 2022
Thank you for taking the time to let us know about your recent stay. We are happy you enjoyed yourself during your visit. We appreciate all feedback, and look forward to welcoming you back soon. Best regards,Stuart.

6/10 Okay

Darin

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Wifi bad, tv bad, stains all over carpeting and some mold on shower, pool unusable by 11am for rest of day
Stayed 6 nights in Nov 2022
Response from Stuart on 28 Nov 2022
Thank you for taking the time to let us know about your recent stay. We are happy you enjoyed yourself during your visit. We appreciate all feedback, and will pass along to the appropriate departments who will work on addressing the unfortunate issues mentioned.Best regards,Stuart.

8/10 Good

Ara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I really like the location and the set up of the property the unit sizes were very good and all of the amenities made our stay more enjoyable
Stayed 5 nights in Nov 2022
Response from Stuart on 12 Nov 2022
Thank you for taking the time to lt us know about your recent stay. We appreciate your feedback, and look forward to welcoming you back soon.Best regards,Stuart.

8/10 Good

Paul

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we stayed here. First times at the Villas. Two bedroom townhouse style with full kitchen and washer n dryer was great for a family of five. Great staff. Easy check in. Spent most of our pool time at the Islander. Everyone loved it. Our biggest issue was the key situation. Several times throughout the week all of keys would stop working. The Villas uses a different key system than the Islander. And there’s only someone in the Villas office during check in. We were part of a group of 18. And this caused a lot of issues. We had to wait up to and over an hour sometimes for someone to come over to make new keys. We heard their reason for keys not working so many times we could recite it ourselves. One of the villas had a 3 and 5 yr old that got locked in. Took an hour to get someone there. Almost called the fire department. They need to update their key system. Or keep someone at the desk at all times at the Villas. Everything else was great. We also used Clearly Unique for snorkeling and a Sandbar excursion. They run out of the Islander which was super convenient. The fun crew were also great. Ricardo was great! My kids had a great time hanging and playing soccer, basketball, ping pong and a bunch of other activities.
Stayed 5 nights in Nov 2022
Response from Stuart on 12 Nov 2022
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback, and are disappointed the keys proved to be so problematic during your stay. We will look into addressing these issues in the immediate future. Again, thank you for your business, and letting us know about your stay. Best regards,Stuart.

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a relaxing, clean and just overall AWESOME property!
Response from Stuart on 11 Nov 2022
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback, and look forward to welcoming you back in the future. Best regards,Stuart.

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 2 nights in Oct 2022
Response from Stuart on 30 Oct 2022
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and home to welcome you back soon.Best regards,Stuart.

4/10 Poor

Carlos

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2022
Response from Stuart on 25 Oct 2022
Thank you for taking the time to let us know about your recent stay. We appreciate all feedback and would like to contact you regarding this stay to see what we can do better. Again, thank you for your feedback.Best regards,Stuart.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again!
Loved it, beautiful location, very laid back atmosphere, plenty of room.
Stayed 2 nights in Oct 2022
Response from Stuart on 21 Oct 2022
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back in the future. Best regards,Stuart.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great two night stay down in the keys fishing
Stayed 2 nights in Sep 2022
Response from Stuart on 4 Oct 2022
Thank you for taking the time to let us know about your recent stay. We appreciate all feedback, and do look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Yadira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bayside villas is an amazing place for share with family and friends.I love everything.The best hotel in islamorada
Stayed 6 nights in Sep 2022
Response from Stuart on 25 Sept 2022
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Danielle Marie, Massillon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, beautiful, and everyone was friendly.
Stayed 5 nights in Sep 2022
Response from Stuart on 21 Sept 2022
Thank you for taking the time to let us know about your recent stay. We appreciate all feedback, and look forward to welcoming you back should your travel plans bring you back to the Florida Keys. Best regards,Stuart.

8/10 Good

Joseph

Stayed 1 night in Sep 2022

10/10 Excellent

Lester

Travelled with group
Liked: Cleanliness, property conditions & facilities
Scott’s review
The complaint was that the downstairs furniture was not comfortable. Also there were not enough kitchen cooking utensils or pans.
Stayed 5 nights in Sep 2022
Response from Stuart on 17 Oct 2022
Thank you for taking the time to let us know about your recent stay. We are thrilled that you enjoyed your time with us. We appreciate your feedback and will work on remedying the issues mentioned. Best regards,Stuart.

8/10 Good

Russell

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Was nice place. Issues with ants inside
Stayed 2 nights in Aug 2022
Response from Stuart on 28 Aug 2022
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback, and look forward to welcoming you back soon. Best regards,Stuart.

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time at Islamorada and the experience was amazing. We loved it so much that we would want to come back again! The staff was very friendly and kind.
Stayed 4 nights in Aug 2022
Response from Stuart on 28 Aug 2022
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback, and look forward to welcoming you back soon. Best regards,Stuart.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our condo was spacious and perfect for our family of 5. The bedrooms and bathrooms were nice and clean. We did not do any cooking in the kitchen, but enjoyed takeout on the dining table. Our condo had a bay view, and the sunset was AMAZING! We spent time at the oceanside resort which is a great benefit to staying at the bayside villas. Andrew in the front office was SUPER helpful with our condo and recommended a great place for breakfast. We appreciated the close parking spot to our condo, and quiet of the property. The villas are conveniently located to lots of restaurant options, shopping, and marina activities. We would definitely stay there again!
Stayed 2 nights in Jul 2022
Response from Stuart on 27 Jul 2022
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and will pass along your kind words. Warm regards, Stuart.

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Stuart on 27 Jul 2022
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback. Warm regards, Stuart.

6/10 Okay

Ena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is situated in Central to restaurants. Inside units need renovation. They are old.
Stayed 1 night in Jul 2022
Response from Stuart on 27 Jul 2022
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback, as we use it to improve. Warm regards, Stuart.

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Stuart on 3 Jul 2022
Thank you for taking the time to let us know about your recent stay. We are thrilled that you enjoyed your time with us, and hope to welcome you back again. warm regards, Stuart.

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are worn down with bugs. The pool was filthy the entire time we were there. 5 nights, you would think they would clean it once in that time. Service and food at the resort was awful and overpriced. Billing practices on checkout are dishonest and not upfront.
Stayed 5 nights in Jun 2022
Response from Stuart on 3 Jul 2022
Thank you for taking the time to let us know about your recent stay. . We do apologize that we did not meet all your expectations, we will strive to do better in the future. warm regards, Stuart.