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Reviews of Isla de Flores Hotel

3.5 out of 5
Isla de Flores Hotel
Avenida la Reforma, Flores, Peten

Reviews

9.4

Exceptional

Rating 10 - Excellent. 254 out of 350 reviews" "
Rating 8 - Good. 75 out of 350 reviews" "
Rating 6 - Okay. 10 out of 350 reviews" "
Rating 4 - Poor. 6 out of 350 reviews" "
Rating 2 - Terrible. 5 out of 350 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent services, great food
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed at Isla de Flores for one night but the staff at checkin were excellent, they were accommodating to find us some room service food even though the restaurant was closing shortly. The breakfast in the onsite restaurant was great and service was friendly. The suite was quiet and very comfortable. The location was right in the hub of the island so it was walkable to everything. Would highly recommend staying at Isla de Flores.
Stayed 1 night in May 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es una joya en el corazón de la Isla de Flores. Todo se hace caminando. Es muy seguro y tranquilo. La comida de la isla es deliciosa y muy variada.
Stayed 1 night in Apr 2024

10/10 Excellent

isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lance, RANCHO CUCAMONGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with free airport shuttle!
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! I can not say enough about the cleanliness, the courtesy of the staff, or the welcome feeling you get from everyone at this hotel! This hotel is doing it right! The rooms are so cute! The hotel is convenient, walkable and just perfect! The views from this hotel are amazing. The hotel has an entire vibe to it that just makes you feel great about being there. From the restaurants, bakery/ coffee shop, to the cute club downstairs with live music and dancing, this hotel is awesome! So glad we found this hotel! Can not wait to come back and stay here again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Phillip Trinidad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it
Stayed 2 nights in Apr 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024

10/10 Excellent

Esteban, LOS ANGELES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good stay
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Mar 2024

8/10 Good

Bethany

Travelled with partner
Isla de Flores is a very pretty hotel. The rooms are cute and quaint, the rooftop pool is a great reprieve from the heat, the cocktails from the bar are wonderful, and the area really can’t be beat. We would recommend.
Stayed 2 nights in Mar 2024

8/10 Good

Ronald, Goshen

Travelled with family and small children
First time staying in Isla de Flores. Restaurant Raises has excellent service and the staff is great
Stayed 1 night in Mar 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option in Flores.
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and the pool area is very nice!
Stayed 1 night in Feb 2024

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cutest hotel!
Beautiful hotel-so instagramable, great service, very clean, and in a very walkable location! We will definitely be back.
Stayed 2 nights in Feb 2024

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean rooms, friendly service Hotel in good location Free transport to/from airport Highly recommend
Stayed 1 night in Feb 2024

10/10 Excellent

Jenniffer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good !
Stayed 2 nights in Feb 2024

10/10 Excellent

Cuauhtemoc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean. Courteous staff.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice way place well located on the island. Would stay here again if I return! Nice restaurant, bakery, coffee shop. A good value for the price as well!
Stayed 1 night in Feb 2024

10/10 Excellent

Evonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isla de Flores was an excellent choice for our group while touring the area of Tikal and Yaxha. We booked 3 rooms for 6 people and everyone in our group was very happy with the choice. The entire hotel was incredibly clean, the food in the restaurant and coffee shop was delicious, all the staff were warm and welcoming. Flores is easy to explore around and the hotel location provides easy access to anywhere you wish to walk. Definitely 5 ⭐️
Stayed 2 nights in Jan 2024

8/10 Good

ADOLFO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, comfy, clean and friendly
This is a great quaint hotel in Flores. The room was big, with a super big and comfy bed. The staff was very friendly and helpful. The rooftop bar is definitely worth a visit with heat cocktails. The bakery has hear coffee (best we had in Guatemala) and cakes. It's super clean. Lots of little nice touches. This was an amazing find after many less than average hotels we stayed in, both in Guatemala and Belize. I'd recommend it with no reservations.
Stayed 1 night in Dec 2023

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Dec 2023

10/10 Excellent

Karin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel!
Wonderful staff and beautiful hotel! We loved it. Thank you
Stayed 2 nights in Dec 2023

10/10 Excellent

carol, SANTA CRUZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooftop bar with expansive views of lake peten itza. Friendly staff and large menu. Heavenly.
Stayed 1 night in Dec 2023

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
We were warmly welcomed with a drink and the staff was very friendly and helpful throughout.
Stayed 1 night in Nov 2023

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, plus free transportation from / to airport is very convenient. Highly recommended.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

TREVOR, Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, food good , roof top bar has good drinks and views plenty of restaurants walking distance
Stayed 1 night in Nov 2023
Response from Manager on 7 Nov 2023
Thank you very much for your comment,We love serving you

10/10 Excellent

IVETTE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente localización y de fácil acceso. El personal exelente y un muy buen servicio. Super recomendado.
Response from Gerencia on 7 Nov 2023
Muchas gracias por su comentario, nos ayuda a dar el mejor servicio.

8/10 Good

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good property to stay at. I only wish they would have reached out beforehand to arrange airport pickup since the airport shuttle is included. It was really hard to get a hold of them to do this from my end.
Stayed 2 nights in Sep 2023
Response from Manager on 5 Oct 2023
Thank you very much for your commentWe will take your comment into account about transportationGreetings

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The spot to stay at in Flores Peten Guatemala
It’s a very nice hotel. Very clean and the staff is very attentive. Will definitely stay here again when I return. They also are part of a hotel The Jungle Lodge Inn at Tikal and they also provided wonderful service
Stayed 2 nights in Aug 2023
Response from Manager on 5 Oct 2023
Thank you very much for sharing your experience at the hotel.We love having him as a guest.Greetings

8/10 Good

BERTHA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Gerente on 5 Oct 2023
Muchas gracias por hospedarte con nosotros

10/10 Excellent

Paulina

Stayed 2 nights in Aug 2023

10/10 Excellent

Shirley

Stayed 1 night in Jul 2023

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Love the aesthetics/decor of this hotel. Very clean, the food in the restaurant is good. My 12 year old enjoyed the pool and I sure didn’t mind the view and bar on the roof. Perfect location, would highly recommend if your staying in the island.
Stayed 2 nights in Jul 2023
Response from Manager on 27 Jul 2023
Thank you very much for your comments, we hope you come back soon.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in the area, the room was very comfortable and the staff very kind. Highly recommended
Stayed 2 nights in Jul 2023
Response from Manager on 27 Jul 2023
Thank you very much for your comments, we hope you come back soon

10/10 Excellent

David

Stayed 1 night in Jul 2023

10/10 Excellent

Byron

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for our one-day stay. We loved it, facilities are nice, can walk everywhere. Parking is an issue, as you need to find parking on the street, but was ok. We loved it and plan to come back in a few days!
Stayed 1 night in Jul 2023
Response from Manager on 27 Jul 2023
Thank you very much for your comments.We hope you come back soon.

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this property so much, I stayed twice! It’s beautiful, the beds are so comfortable, they have AC, the staff was so friendly and helpful - even assisting me with purchasing the Tikal entry tickets online. It’s very conveniently located to the bus shuttle drop off and many bars/restaurants. One of my favorite hotels in Guatemala for sure.
Response from Manager on 27 Jul 2023
Thank you very much for your comments, we hope you come back soon.

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Manager on 27 Jul 2023
Tthank you very much for choosing usWe're at your service

10/10 Excellent

Kimberly

Stayed 2 nights in Jun 2023
Response from Manager on 27 Jul 2023
Thank you very much for choosing usWe're at your service

4/10 Poor

Miguel

Disliked: Staff & service
Stayed 2 nights in Jun 2023
Response from Manager on 27 Jul 2023
Thank you very much for choosing us!!

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and hotel. Friendly staff and very comfortable
Stayed 2 nights in Jun 2023
Response from Manager on 27 Jul 2023
Thank you very much for choosing usWe're at your service

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay! Will stay here again!
Stayed 2 nights in Jun 2023
Response from Manager on 27 Jul 2023
Thank you very much for choosing us

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent, property was nice, service was awesome, our servers Hugo, Erick and Edward were terrific. We woukd definitely stay in this hotel again.
Stayed 2 nights in Jun 2023
Response from Manager on 27 Jul 2023
Thank you very much for choosing us