Unclean, 4 flights up to my room, loud the entire time from the moment I arrived to the moment I left, only one outlet which was too far away from the bed to reach, spotty internet that didn't work most of the time, the woman at check in was on the phone with someone else while I checked in and stayed on the phone the whole time talking to that person, and it so dirty that I developed a skin rash from it. I had planned to extend my stay for a few more days, and instead left as early as possible to go to another place. You get what you pay for, and wasn't worth the 100 quetzales I spent. Worst place I've stayed at while travelling through Mexico, Belize and Guatemala.