Desk, soundproofing, free cots/infant beds, rollaway beds
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Reviews of Soprarno Suites

Soprarno Suites
Via Maggio 35, Florence, FI

Reviews

9.8

Exceptional

Rating 10 - Excellent. 288 out of 328 reviews" "
Rating 8 - Good. 34 out of 328 reviews" "
Rating 6 - Okay. 4 out of 328 reviews" "
Rating 4 - Poor. 1 out of 328 reviews" "
Rating 2 - Terrible. 1 out of 328 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location....and great hospitality
Stayed 1 night in May 2024

10/10 Excellent

Sayyed

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great stay!!
Stayed 2 nights in May 2024
Response from Viviana on 11 May 2024
Dear Aziz,Thank you so much ! We are waiting for your next scheduled stay in June!Warmest regards,

10/10 Excellent

Joseph, Ludington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and uniquely comfortable rooms that include a wonderful breakfast. Staff is very friendly and helpful. Many excellent restaurants within an easy stroll. We recommend Soprarno Suites most highly.
Stayed 5 nights in Mar 2024
Response from Brunella on 6 Apr 2024
Dear Joseph,Thank you very much for your kind feedback. We are very glad to learn that you enjoyed your stay at SoprArno, so we hope you will choose us again next time you visit Florence.All the best!Brunella

10/10 Excellent

Luisa

Stayed 2 nights in Mar 2024
Response from Leonardo on 16 Apr 2024
Dear Luisa, thank you very much for taking the time to review your stay at Soprarno! It was a pleasure having you as our Guest and we look forward to welcoming you on your next trip to Florence!

10/10 Excellent

Luisa

Charming, cozy, warm, sweet, lovely! The staff was kind and the stay was enjoyable. Would recommend for a couple or a family. Good value and charm factor. Book it!
Stayed 1 night in Mar 2024
Response from Viviana on 14 Mar 2024
Dear Luisa,Thank you for your lovely review ! We wish you to enjoy the rest of your vacation and hope to welcome you and all your family again!Warmest regards,

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t be more satisfied. Staff was incredibly nice and helpful with anything we needed. Building is cool and in a great location. Rooms are very spacious and well appointed. Can’t wait to come back!
Stayed 7 nights in Feb 2024
Response from Brunella on 4 Mar 2024
Dear William,Thank you very much for sharing your kind feedback with us, we are so happy you enjoyed your stay at SoprArno!We look forward to having you back in the near future and send you our best regards,Brunella

10/10 Excellent

mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Soprarno suites was awesome. The room was very large and had everything we needed. The staff and service were great. Highly recommended.
Stayed 3 nights in Dec 2023
Response from Viviana on 14 Dec 2023
Dear Mohamed,Thank you so much for your lovely review. We are glad that we could offer you a beautiful experience and we will be glad to welcoming you again !Warmest regards.

10/10 Excellent

Dominic

10/10 Excellent

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
simply one of the best hotels I have ever stayed in. clean with every amenity and designed with love. The staff were very friendly but inobtrusive.
Stayed 5 nights in Nov 2023
Response from Viviana on 30 Nov 2023
Thank you so much for your appreciation. We are sure you will think of us in Hong Kong.Our warmest regards to you and Mrs. Berrnadette.

10/10 Excellent

Lina

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Viviana on 31 Oct 2023
Dear Lina,Thank you so much for your appreciation. It has been a real pleasure to have you and Jason with us. We thank you again and look forward to your next visit!With warmest regards,

8/10 Good

Ken

Liked: Cleanliness, staff & service
Nice stay
We had a good stay. The location was great. Just outside the city center but an easy close walk. The rooms are comfortable but we had no view. The windows are very tall and it would be hard to see out if there was a view. Also be aware there are a lot of steps. There is an elevator but it is pretty small and slow so we opted for the stairs most of the time. The breakfast was nice and we appreciated the leftover snacks in the afternoon.
The paper room
Stayed 4 nights in Oct 2023
Response from Brunella on 29 Oct 2023
Dear Ken,Thank you for taking the time to review our property, we are happy to learn that you enjoyed your stay!SoprArno Suites is located in a Renaissance historical building in the major (hence via Maggio) streets of the Oltrarno area, surrounded by other historical palaces and antique shops. The rooms have high (often frescoed) ceilings and windows, as it used in the past. For the comfort of our Guests we have installed an elevator, very useful especially for transporting luggage.We thank you very much and look forward to having you back as our Guest in the very near future.Kind regards,Brunella

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Florence
We had a great time staying at the Soprarno Suites. The location was perfect - a little more tranquil than other areas, but an easy walk to all of the famous attractions. Our room was lovely and we greatly appreciated that it had an A/C unit that we could control. The staff was exceptionally helpful from arranging cab pick ups to helping us make dinner reservations. We would absolutely stay here again.
Stayed 6 nights in Sep 2023
Response from Viviana on 22 Oct 2023
Thank you so much for your lovely appreciation!We will wait for you on your next visit of Florence.Warmest regards.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
The hotel has no one working after 4pm. The decor is old furniture that we threw out 20 years ago. To be fair they are going after a retro look. The rooms are dark as well as the hotel. The overall feel was uncomfortable
Stayed 1 night in Sep 2023
Response from Viviana on behalf of L. Bressan on 3 Oct 2023
Dear Guest,We are very sorry that you did not find at SoprArno what you expected.We are not organized exacly as an hotel but we provide all services as an hotel.Our reception is not open 24 hours but there is always a person answering to guests by telephone for any need at all time.SoprArno is an antique residence located in a 16th century palace of the historical centre of Florence, in one of the areas best preserved from the very commercial tourism , where we try to offer a different atmosphere.We thank you anyway for your feed back and send our kindest regards.

10/10 Excellent

Jill

Stayed 2 nights in Sep 2023
Response from Viviana on 20 Sept 2023
Thank you Jill,We are grateful and very happy for your appreciation. So...We will wait you back!Warmest regards,

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Vacation
Love the spacious room. Love the antiquity and style with updated shower and bathroom. Highly recommend. Very romantic.
Stayed 3 nights in Sep 2023
Response from Viviana on 13 Sept 2023
Thank you Laura ! It has been a pleasure to have you with us.Looking forward to welcoming you again!Viviana

10/10 Excellent

Hamesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, service, and size of rooms.
Stayed 1 night in Sep 2023
Response from Leonardo on 11 Sept 2023
Dear Hamesh, thank you very much for your lovely review. It was a pleasure having you as our Guest and we look forward to welcoming you again to Soprarno!

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2023
Response from Leonardo on 11 Sept 2023
Dear Darren, thank you very much for taking the time to review your stay at Soprarno! We are very pleased to learn you have enjoyed your stay with us and we can't wait to see you back at Soprarno very soon!

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to stay in Florence. On the more local side of the river, close to plenty of neighborhood bars and restaurants and an easy 10 min walk across the bridge to the city center. The property and the room were exceptional, and have a very cool vibe.
Stayed 4 nights in Aug 2023
Response from Viviana on 31 Aug 2023
Dear Eric,Thank you so much for your beautiful words of appreciation, it's our greater satisfaction.We look forward to welcoming you again!

10/10 Excellent

Benjamin J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at several places during our trip through Italy, Soprarno was our favorite. The room was spacious and we loved the style.
Stayed 2 nights in Jun 2023
Response from Brunella on 7 Aug 2023
Dear Benjamin,Thank you for your kind feedback. We are really happy to learn that you enjoyed your stay with us. We look forward to your next visit!Best regards,Brunella

10/10 Excellent

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, would definitely stay again.
Stayed 3 nights in Jul 2023
Response from Brunella on 7 Aug 2023
Dear Ekaterina,Thank you for sharing your feedback with us.We look forward to welcoming you to SoprArno Suites in the near future!Best regards,Brunella

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Brunella on 28 Aug 2023
Thank you David!We hope to welcome you at SoprArno again in the near future.Best regards,Brunella

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Brunella on 28 Aug 2023
Thank you!Best regards,Brunella

10/10 Excellent

Marysa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this property and would definitely return!
Stayed 3 nights in Jun 2023
Response from Brunella on 16 Jul 2023
Thank you Marisa!We look forward to having you back at SoprArno, hope to see you soon again!Brunella

10/10 Excellent

Brandy, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about my stay
Stayed 2 nights in Jun 2023
Response from Brunella on 16 Jul 2023
Dear Brandy,Thank you for your kind feedback.We look forward to your next visit!Best regards,Brunella

10/10 Excellent

david, Boston

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Both Soprarno Suites and their sister property (Ad Astra) located in the Otrarno neighborhood across the Arno from the city center are exceptional hotel experiences. If you want to stay away from the crowds and uber-shopping Tornibuoni district, this is your place. The ambiance of each property is chic old-firenze and the pace of your stay will leave you satisfied that you got everything you wanted from a classic Florence visit. Highly recommend to anyone who loves an authentic experience.
Stayed 5 nights in Jun 2023
Response from Brunella on 24 Jun 2023
Dear David,Thank you for your kind feedback, we really appreciate!We hope you will be back very soon again,All the best,Brunella

6/10 Okay

William

Stayed 1 night in Jun 2023

10/10 Excellent

shira, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023
Response from Brunella on 28 May 2023
Dear Shira,Thank you very much for your kind feedback!We look forward to your next visit,Kind regards,Brunella

10/10 Excellent

Rachel

Stayed 3 nights in Apr 2023
Response from Brunella on 28 May 2023
Dear Rachel,Thank you for your kind feedback, we are happy to learn that you enjoyed your stay with us and look forward to welcoming you again soon!Best regards,Brunella

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Brunella on 7 May 2023
Dear Georgios,Thank you for your kind feedback.We look forward to your next visit,All the best,Brunella

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all rounder
We had a lovely stay at Soprarno suites. The location is perfect, the room was authentic and the staff are very helpful. They made reservations for us and also gave us some tips to make the most of our trip. We would definitely stay here again and recommend it to anyone visiting.
Stayed 2 nights in Apr 2023
Response from Brunella on 16 Apr 2023
Dear Curtis,Thank you for sharing your feedback with us. We are happy to learn that you had a beautiful experience at SoprArno and we look forward to welcoming you again soon.Kind regards,Brunella

10/10 Excellent

Dinara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Great hotel! Big room, nice view! Definitely recommend.
Stayed 1 night in Mar 2023
Response from Floriana on 18 Mar 2023
Thank you so much Dinara,it's been a pleasure to host you!

10/10 Excellent

Fariba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and guest rooms are very clean, beautifully designed and comfortable. The staff are excellent, friendly, warm, welcomming and respectful.
Stayed 3 nights in Jan 2023
Response from Floriana on 28 Jan 2023
Thank you so so much Fariba!It's been our pleasure to meet you and host you!All the best,Floriana

10/10 Excellent

Sia

Stayed 1 night in Dec 2022
Response from Brunella on 24 Dec 2022
Thank you very much Sia! It was nice meeting you, I hope to see you again!Best regards and Happy New Year!Brunella

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Melissa, Forest Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time at this property and I don’t have enough nice things to say. First, the interior decor is absolutely stunning. I love the eclectic choices and beautiful pieces chosen, which was only highlighted by frescoed ceilings and free standing lion clawed bath tubs. The breakfast is quite nice with both an Italian sensibility and continental flair. Brunella at front desk (I hope that’s her name!) is so kind and helpful. This palazzo is literally 5 minutes from the Pitti Palace and Boboli gardens. If you prefer the more artsy neighborhood this is for you. I will be back. 😊
Stayed 1 night in Dec 2022
Response from Floriana on 22 Dec 2022
Thank you so much Melissa!Looking forward to your next stay with us!All the best,Floriana

8/10 Good

Debra, HOUSTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and large room. Staff was very helpful and nice. We liked the location also which was outside the main tourist area but we were very close and able to easily walk to everything. Pitti Palace was right around the corner and there was a row of restaurants across from the Palace which had good food. The only thing we didn't like was coming back one night to a sewer smell in the room. Apparently many of the bathrooms in Florence do not have P-traps which inhibit sewer gas from backing up into the room. We were advised to run the shower and bath sink faucets and that would make the smell go away in 10 minutes or so. It worked and we were able to enjoy the room with no further smell. Other than that, we really enjoyed our stay.
Response from Viviana on 10 Nov 2023
Dear Debra ,Thank you so much for your good review. The bad smell is rather typical in the ancient building of the historical centre , where rooms are closer to the street's public sewers; this happens from time to time depending mostly on the weather conditions .Hoping to welcome you back in Florence, we send our best regards.

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bed and breakfast.
Response from Brunella on 4 Dec 2022
Dear Nicholas,Thank you very much for your kind feedback. We look forward to welcoming you again soon!All the best,Brunella

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel were professional, warm, welcoming, friendly, helpful, and competent. Hotel is conveniently enough located to walk to all of Florence’s major attractions. We enjoyed our stay.
Stayed 3 nights in Nov 2022
Response from Floriana on 30 Nov 2022
Dear Guest,thank you for your kind words and positive review!

10/10 Excellent

Margarita, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, we will come back
Stayed 1 night in Oct 2022
Response from Brunella on 7 Nov 2022
Dear Margarita,Thank you for your visit and your kind words.We rely upon your promise to come back!All the best,Brunella

10/10 Excellent

Flavio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location walking distance to all major sites. The breakfast was amazing! I highly recommend staying at Soprarno Suites. Will definitely rebook next time I am staying in Florence!
Stayed 2 nights in Oct 2022
Response from Brunella on 18 Oct 2022
Dear Flavio,Thank you for taking the time to review your stay at SoprArno Suites and for your kind words.We look forward to welcoming you to SoprArno again in the near future.All the best,Brunella

10/10 Excellent

Paul

Stayed 3 nights in Aug 2022
Response from Floriana on 10 Sept 2022
Dear Paul,thank you very much for your positive review!Best regards,Floriana

10/10 Excellent

Karibi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and the property was exactly as pictured and very comfortable
Stayed 5 nights in Aug 2022
Response from Brunella on 22 Aug 2022
Dear Karibi,Thank you very much for your generous words, we appreciate!We hope you visit soon again,Best regards,Brunella

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place we have ever stayed in!!!
The photos and information provided when booking this accommodation actually didn’t do it justice – it is a beautiful 14th century building which we felt extremely privileged to stay in for the night. There is even a communal area for use and a lovely breakfast cafe Which we used for our complimentary breakfast. We will never forget this place – thank you!
Stayed 1 night in Aug 2022
Response from Brunella on 22 Aug 2022
Dear Louise,Thank you for your visit and for taking the time to review our property, very kind of you! We are happy to learn that you enjoyed your time spent with us and look forward to welcoming you to SoprArno again very soon!All the best,Brunella

8/10 Good

Yeun Eui, Long Island City

Stayed 4 nights in Jul 2022

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Breakfast was cute, room was extraordinary and excellent location.
Stayed 2 nights in Jul 2022
Response from Brunella on 24 Jul 2022
Dear Adam, Thank you very much for taking the time to review your stay with us, we are happy that you enjoyed your time spent at SoprArno Suites and look forward to welcoming you soon again. Kind regards, Brunella

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 11 Andy & Sarah
Room 11 was amazing, originally fresco painted ceiling. The biggest bed we have ever slept in and the room was very tastefully decorated and dressed with vintage & re-adapted pieces of furniture. The breakfast was so nice and relaxed. The location was perfect could not be better.
Room 11
Room 11
Rm 11
Room 11
Stayed 6 nights in Jun 2022
Response from Floriana on 14 Jun 2022
Thank you for your positive review Andrew, we can't wait to host you again soon! All the best, Floriana

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful accommodations within a great location. Definitely would recommend!
Stayed 1 night in Jun 2022
Response from Floriana on 12 Jun 2022
Dear Jennifer, thank you so much for your review! Kind regards Floriana

10/10 Excellent

Thailan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Floriana and brunella were both very friendly and accommodating and gave us great recommendations and set us up with a great tour of cinque terre. We loved the location but also it was nice and quiet and avoided the crowds of the piazza vecchio even though it was a short walk away.
Stayed 4 nights in May 2022
Response from Floriana on 12 Jun 2022
Thank you so much Thailan, we loved having you here and we hope to see you soon again! All the best! Floriana

10/10 Excellent

Melissa, Forest Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hosts, delicious breakfast, right next to Pitti Palace and short walk to Ponte Vecchio, the Uffizi and the Duomo
Stayed 2 nights in Apr 2022
Response from Brunella on 15 May 2022
Dear Tonya, We are happy to learn that you enjoyed your stay at SoprArno Suites. Please be back soon! All the best, Brunella