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Reviews of Hotel Certaldo

4 out of 5
Hotel Certaldo
via del Molino, 74, Certaldo, FI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 314 out of 479 reviews" "
Rating 8 - Good. 135 out of 479 reviews" "
Rating 6 - Okay. 22 out of 479 reviews" "
Rating 4 - Poor. 5 out of 479 reviews" "
Rating 2 - Terrible. 3 out of 479 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pouring down rain when we arrived from the train station (a short 7 minute walk) and the staff offered us hot tea and warm towels! Everyone was so helpful and friendly!
Stayed 2 nights in Mar 2024

10/10 Excellent

Granato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing atmosphere Was treated with a polite welcoming Clean room comfortable bedding Very nice pool which was good for reading and napping
Stayed 3 nights in Oct 2023

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff like Francesca, Melanie, Mauro and Katarina All were Excellent
Stayed 5 nights in Oct 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the area, nice rooms and helpful service
Stayed 1 night in Oct 2023

8/10 Good

Silvio

Liked: Cleanliness, staff & service, room comfort
Very good breakfast the room was ok big bed but the bathroom ceiling when we left started leaking
Stayed 2 nights in Sep 2023

10/10 Excellent

Bernadett

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with superb facilities in a picturesque environment. Rooms are spacious with comfortable beds. The hotel staff from the receptionist to the waiters and waitresses were so friendly and exceptionally customer-focused. Especially, Mauro, our waiter in the mornings and in the evenings was brilliant and looked after us. His cappuccino was the best.
Stayed 5 nights in Aug 2023

10/10 Excellent

Jon

Liked: Amenities
Just delightful
Stayed 1 night in Aug 2023

10/10 Excellent

Gareth

Stayed 3 nights in Aug 2023

10/10 Excellent

Lee

Stayed 4 nights in Jul 2023

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a nice stay
Very nice staff and excellent breakfast. USB charging points near bed would be good to have though.
Stayed 2 nights in Apr 2023

6/10 Okay

Norman

Stayed 2 nights in Nov 2022

10/10 Excellent

Abdul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place awesome people
Stayed 6 nights in Oct 2022

8/10 Good

luiz guilherme

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff, very helpful 👏👏👏👏
Stayed 8 nights in Sep 2022

10/10 Excellent

gerrit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

6/10 Okay

Janne

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely the staff were very helpful would recommend this hotel to my friends
Stayed 7 nights in Apr 2019

10/10 Excellent

Maria, Skagit Valley, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with exceptionally helpful and friendly staff. Breakfast was lovely each day and I received advice and cheerful assistance in Italian or English (whichever my jet-lagged brain could handle at the moment). I would highly recommend Hotel Certaldo!
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Quiet, friendly and well located
Great hotel. Friendly staff. Clean rooms. Showers a bit weak and shower cubicle in my room 101 a little small. But still totally fine. Staff we really helpful with taxis etc. About a 10 min walk from local train station. Really nice pool. Always nice and quiet. Good breakfasts in beautiful surroundings.
Stayed 3 nights in Aug 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stop-over Hotel.
This was intended as a budget stop-over as part of a wider tour and proved to be perfect for the job. Clean and nicely spacious with a decent (albeit small) pool and very welcoming and helpful staff. Nothing to fault.
Stayed 1 night in Aug 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is amazing, staff is very friendly, rooms are large and very clean.
Stayed 1 night in Sep 2017

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

amanda, orlando fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel friendly staff!!!
Stayed 7 nights and staff made our stay very enjoyable they helped us with our questions and concerns.
Stayed 7 nights in Aug 2017

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find.
What a lovely find with a beautiful old high town up the hill of Certaldo, and often not in guide books. A lovely clean and well presented hotel and great place to use as it is central to lots of the more famous and frequented places. A very relaxing place to stay and staff very happy to help. Highly recommend. Good Wi-Fi and good range of channels on TV which greatly pleased my sons.! A small swimming pool but good for a dip in the heat. The food outside breakfast is light but this is what is advertised and is fine but we did have some lovely wine. Loads of lovely restaurants in old Certaldo up the Funicular railway.
Stayed 10 nights in Aug 2017

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good base to see the surrounding towns by train.
Good location, near to a main road but conveniently close to the town centre and railway station which meant that it was easy to take day trips to Siena and Montereggioni by train. Nice spacious room with lovely bathroom. This hotel has a large outside area but the pool is small. Breakfast was very good. This is an ideal hotel to spend 2 or 3 nights. Having a meal in picturesque Certaldo Alto is a must either by day or night and it is in easy to reach either by car or on foot from this hotel. The staff were friendly and helpful at all times
Stayed 5 nights in Aug 2017

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirtiest hotel Ever
The dirtiest hotel I've ever had the miss fortune to stay in. Every wall was disgustingly dirty, the carpet was filthy, the bathroom toilet seat was broken in to places, the shower doors where broken. The hotel was fully aware of the filthy room and agreed that it was embarrassing and should not be rented but that they where fully booked out and happy enough to give to paying customers. This is just a very quick review as I will be taking the matter further. I don't believe the hotel should be allowed to get away with this so I took a lot of photo graphs and 4k video to use as evidence.
Stayed 3 nights in Jul 2017

10/10 Excellent

Doug and Sue, berkeley ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location with great amenities
This hotel was perfect for our needs. We were going to Mercantia (festival in the old town) and hotel was in walking distance. We had our 19 month old boy with us so the combination of the pool and the large lovely grounds for him to explore was perfect for him. The room was great and the staff could t have been nicer or more helpful.
Stayed 2 nights in Jul 2017

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
truthful overview
Really nice Hotel, but could be so much better. No Kettle or tea making facilities in Rooms and night staff just do not want to make one. No Bar in Hotel so you have to go off site if you want to get a drink.. Rooms are really clean and Tidy and on edge of road but location is OK, not as remote as we thought but still quiet and relaxing. Good hotel for few nights but you would not want it for a week unless you were going out all the time and just sleep here. oh and a small pool. It could be a great place with a bit more thought.
Stayed 5 nights in Jun 2017

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
My husband and I were married in Cortona a few days earlier and we ended out trip with a one night stay here. The hotel is really nice, big and clean and has a pool(although we were disappointed it wasn't open while we were there). It is about a ten minute walk to get to the funicular to get into the old town. There are charming restaurants and museums in old town but also some great places to eat closer to the hotel. We had a very inexpensive delicious dinner at sale e Pepe which was a 5 minute walk from the hotel. Overall great place to visit!

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel, located well to the town, and walkable to old town.

8/10 Good

Emily, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel

10/10 Excellent

m&p, Sussex, U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to visit surrounding areas.
very helpful and friendly staff, garden and hotel more attractive than appeared on line.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to Certaldo old city and San Gimignano

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worn with tiny pool under a pigeons roost
Fitness center in unrenovated separate old building - one windowless room- with 3 pieces of equipment. In this separate building Some window panes missing or are broken, pigeons roosting above, ugly. Main building has torn outside furniture, torn plastic pool liner; bird droppings & feathers in pool area . Would not return. Breakfast was ok- and some charm but not well kept overall.Spouse had to tighten legs on room side table to use it. Walls scarred by marks- need paint!

4/10 Poor

JNCD, United States

Disliked: Cleanliness, property conditions & facilities, room comfort
About the level of a Fairfield Inn or Hampton Inn.
We had hoped for much better when booking this hotel. The reviews were very good and pictures looked pretty good. The problem is that the rooms are not that great and common areas other than main ones are badly in need of a makeover. The ceiling tiles were missing on the way to our room and carpet is very worn. The breakfast in the AM was pretty sparse as well. Clearly this is a hotel that is used by many tour operators and is on that level. It is in between two fairly busy highways and the pictures really don't do that justice.

10/10 Excellent

Zaki, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Tuscan hotel
My wife and I had an excellent short trip at Hotel Certaldo. It's a lovely quaint hotel with good facilities. Staff were friendly and attentive. The only small complaint that I had was that the shower cubicle was small, but everything else was in great condition.

10/10 Excellent

JBS, Chorly , Lancs , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel , right in the heart of Tuscany
This is a bit of a gem, I had left my passport and return tickets at pisa Airport .. only discovered this at 00:40 in the morning on Arrival to the Hotel ... without the staff (night manager and reception staff) I would have been lost .. they got in contact with the Airport , sorted out my train times and we got there by 10am the following with the Airport Police holding my lost stuff.. I could not have been more impressed. The Hotel is on the edge of Certaldo a great little town equidistant from Pisa , Firenze & Sienna great location with very good train connections

10/10 Excellent

Alison, Rogers, Arkansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Central Location between Florence & Siena.
I stayed 3 weeks. It was great. Perfect central location to take a 45-minute train ride to either Florence or Siena.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A mixed bag but definitely not a 4 star
Certaldo is a great place as a launchpad to the more famous Tuscany towns but this hotel was a disappointment. The lobby is modern and well maintained, staff are helpful, grounds are lovely but other areas are tired. the carpet in our room was stained, the walls in the hallways and stairwell are dirty and scratched. Certaldo alto, the historic part of town, reachable only by funiculare is charming and just a 10 minute walk from the hotel. The walk is not scenic but one that we had to take to get to the great restaurants in town and in certaldo alto. It's a 5 minute walk to the train station and it was a cheap 40 minute train ride to Siena. I'm glad we found certaldo which is off the tourist grid but I can't recommend this hotel if one is expecting a 4 star stay.

10/10 Excellent

Caroline, Bath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with lovely staff
Beautiful hotel and gardens in a great little town very convenient for visiting other towns in Tuscany by train and bus. Lots of great little cafes and restaurants nearby. Very friendly and helpful staff and excellent buffet breakfast - would definitely stay here again. A great place to relax and also see the sights.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little mideval town on the hilltop with fantastic restaurants was a highlight. The included breakfast was really fresh and dellish.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Certaldo
Charming former Water mill that has been recently converted to a lovely hotel.

8/10 Good

Mordechay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nick and Karen, Reading Berks England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
We stayed here for a week in March and loved it so much that we returned for another 4 day trip in October. Ideal place to stay for getting around Tuscany. The train station is only a 10 minute stroll away for easy access to Siena, Florence and Pisa. The Hotel was superb. The staff are incredibly helpful and friendly. The buffet breakfast was great and made for a lovely start to the day. The room was spotlessly clean and the bed very comfortable. There are some lovely little restaurants in the town which all seem to be very reasonably priced. You must visit Certaldo Alto which is fascinating, has great views and also a number of fantastic restaurants. We would very happily return again.