Dear customer,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are pleased that our strategic location, the kindness of our staff and the quality of our services made your stay a pleasant one and we hope to welcome you, once again, on your next visit to Florence. We take this opportunity to send you our warmest greetings.Daniele Bardelli - Resident manager

Dear customer,We are very happy that we were able to make your stay in Florence a pleasant one and thank you for commenting positively on our services. We are also very grateful to you for providing us with your valuable reports and suggestions, which will help us to refine some aspects that you have less appreciated. Hoping to welcome you again , we send you our sincere greetings and wish you a good day.Daniele Bardelli - Resident manager

Dear customer,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are pleased that our strategic location, the kindness of our staff and the quality of our services made your stay a pleasant one and we hope to welcome you, once again, on your next visit to Florence. We take this opportunity to send you our warmest greetings.Daniele Bardelli - Resident manager

Dear customer,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are pleased that our strategic location, the kindness of our staff and the quality of our services made your stay a pleasant one and we hope to welcome you, once again, on your next visit to Florence. We take this opportunity to send you our warmest greetings.Daniele Bardelli - Resident manager

Dear customer,We are very happy that we were able to make your stay in Florence a pleasant one and thank you for commenting positively on our services. We are also very grateful to you for providing us with your valuable reports and suggestions, which will help us to refine some aspects that you have less appreciated. Hoping to welcome you again , we send you our sincere greetings and wish you a good day.Daniele Bardelli - Resident manager

Dear Sammy,We are very happy to have been able to make your stay in Florence a pleasant one and thank you for your positive comments on our services. We are also very grateful to you for having provided us with your valuable suggestions, which will help us to improve some of the aspects you did not like. In the hope of welcoming you again, we send you our sincere greetings and wish you a good day.Daniele Bardelli - Resident manager

Dear Carl,we are pleased to read that you had a pleasant stay at our hotel, thanks to our strategic location and the quality of our services, which merited your full approval.The evaluation you have given us makes us proud and encourages us to work harder and harder to please our valued guests. Hoping to welcome you, again, on your next trip to Florence, we wish you a happy day!Daniele Bardelli - Resident manager

Dear Jennifer,we are pleased to read that you had a pleasant stay at our hotel, thanks to our strategic location and the quality of our services, which merited your full approval.The evaluation you have given us makes us proud and encourages us to work harder and harder to please our valued guests. Hoping to welcome you, again, on your next trip to Florence, we wish you a happy day!Daniele Bardelli - Resident manager

Dear customer,we are very sorry that we were not able to meet your expectations , but we would have been very pleased to receive these reports during your stay, so we could have done everything we could to remedy our mistakes and make you spend more pleasant days in Florence. We also put a welcome letter in your room to contact us if you need us and we always try to do our best, but we don't always succeed, so our managers are always willing to listen to guests' requests.We just have to apologize and hope to have you with us again in the future to make it up to you and show you our professionalism.Best Regards.Daniele Bardelli - Resident manager

Dear Philip,we are pleased to read that you had a pleasant stay at our hotel, thanks to our strategic location and the quality of our services, which merited your full approval.The evaluation you have given us makes us proud and encourages us to work harder and harder to please our valued guests. Hoping to welcome you, again, on your next trip to Florence, we wish you a happy day!Daniele Bardelli - Resident manager

Dear Lucy,We are very happy that we were able to make your stay in Florence a pleasant one and thank you for commenting positively on our services. We are also very grateful to you for providing us with your valuable reports and suggestions, which will help us to refine some aspects that you have less appreciated.Hoping to welcome you again , we send you our sincere greetings and wish you a good day.Daniele Bardelli - Resident manager

Dear Sharron,thank you for your preference and for taking the time to review our services.We are glad that the overall evaluation was positive, but we apologize and thank you, especially, for pointing out the aspects that were not to your liking because, these will help us to improve and better understand the needs of our guests. We have begun a complete renovation and soon the whole hotel will look more welcoming and functional.Hoping to welcome you again in the future and make you appreciate our progress, we cordially greet you and wish you a good day.Daniele Bardelli - Resident manager

Dear Sheila,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are glad that our strategic location, the kindness of our staff and the quality of our services, made your stay pleasant and therefore we hope to welcome you, again, for your next visit to Florence. We take this opportunity to extend to you our warmest regards.Daniele Bardelli - Resident manager

Dear Maykel,we are pleased to read that you had a pleasant stay at our hotel, thanks to our strategic location and the quality of our services, which merited your full approval.The evaluation you have given us makes us proud and encourages us to work harder and harder to please our valued guests. Hoping to welcome you, again, on your next trip to Florence, we wish you a happy day!Daniele Bardelli - Resident manager

Dear Scott,we are pleased to read that you had a pleasant stay at our hotel, thanks to our strategic location and the quality of our services, which merited your full approval.The evaluation you have given us makes us proud and encourages us to work harder and harder to please our valued guests. Hoping to welcome you, again, on your next trip to Florence, we wish you a happy day!Daniele Bardelli - Resident manager

Dear Alan,we are pleased to read that you had a pleasant stay at our hotel, thanks to our strategic location and the quality of our services, which merited your full approval.The evaluation you have given us makes us proud and encourages us to work harder and harder to please our valued guests. Hoping to welcome you again on your next trip to Florence, we wish you a happy day and a happy holiday.Daniele Bardelli - Resident manager

고객님께,피렌체에서 즐거운 시간을 보내실 수 있게 되어 매우 기쁘게 생각하며, 저희 서비스에 대해 긍정적으로 평가해 주셔서 감사드리며, 또한 귀중한 제안을 해주셔서 불편했던 부분을 개선하고 향후 개선에 도움이 될 수 있도록 해 주셔서 매우 감사합니다.앞으로도 다시 찾아뵐 수 있기를 바라며 진심으로 인사드리며 좋은 하루 되시길 바랍니다.

Dear Customer,we are pleased to read that you had a pleasant stay at our hotel, thanks to our strategic location and the quality of our services, which merited your full approval.The evaluation you have given us makes us proud and encourages us to work harder and harder to please our valued guests. Hoping to welcome you again on your next trip to Florence, we wish you a happy day.Daniele Bardelli - Resident manager

Dear Marisol,we are pleased to read that you had a pleasant stay at our hotel, thanks to our strategic location and the quality of our services, which merited your full approval.The evaluation you gave us makes us proud and stimulates us to work harder and harder to satisfy our welcome guests. Hoping to welcome you again for your next trip to Florence, we wish you a happy day.Daniele Bardelli - Resident manager

Dear Patriya,we are very sorry for not being able to meet your expectations, but we would have been very pleased to receive these reports during your stay, so we could have done everything possible to remedy our mistakes and make you spend more pleasant days in Florence. We also put a welcome letter in your room to contact us in case of need and we always try to do our best, but we don't always succeed, so our managers are always available to listen to guests' requests.We can only apologise and hope to have you with us again in the future to make it up to you and show you our professionalism.Best regards.Daniele Bardelli - Resident manager

Dear customer,We are very happy to have been able to make your stay in Florence a pleasant one and we thank you for having commented positively on our services. We are also very grateful to you for having provided us with your valuable suggestions, which will help us to refine some aspects that you did not like and to improve for the future.Hoping to welcome you again in the future, we send you our sincere greetings and wish you a good day.Daniele Bardelli - Resident manager

Dear James,we are pleased to read that you had a pleasant stay at our hotel, thanks to our strategic location and the quality of our services, which merited your full approval.The evaluation you have given us makes us proud and encourages us to work harder and harder to please our valued guests. Hoping to welcome you again on your next trip to Florence, we wish you a happy day.Daniele Bardelli - Resident manager

Dear Conin,we are pleased to read that you had a pleasant stay at our hotel, thanks to our strategic location and the quality of our services, which merited your full approval.The evaluation you have given us makes us proud and encourages us to work harder and harder to please our valued guests. Hoping to welcome you again on your next trip to Florence, we wish you a happy day.Daniele Bardelli - Resident manager

Dear Kent,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are glad that our strategic location, the kindness of our staff and the quality of our services, made your stay pleasant and therefore we hope to welcome you, again, for your next visit to Florence. We take this opportunity to extend to you our warmest regards.Daniele Bardelli - Resident manager

Dear Angie,We are very happy to have been able to make your stay in Florence a pleasant one and we thank you for having commented positively on our services. We are also very grateful to you for having provided us with your valuable suggestions, which will help us to refine some aspects that you did not like and to improve for the future. We are sorry for this totally unforeseeable inconvenience.Hoping to welcome you again in the future, we send you our sincere greetings and wish you a good day.Daniele Bardelli - Resident manager

Dear Customer,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are glad that our strategic location, the kindness of our staff and the quality of our services, made your stay pleasant and therefore we hope to welcome you, again, for your next visit to Florence. We take this opportunity to extend to you our warmest regards.Daniele Bardelli - Resident manager

Dear Mary,We are very happy to have been able to make your stay in Florence a pleasant one and we thank you for having commented positively on our services. We are also very grateful to you for having provided us with your valuable suggestions, which will help us to refine some aspects that you did not like and to improve for the future.Hoping to welcome you again in the future, we send you our sincere greetings and wish you a good day.Daniele Bardelli - Resident manager

Dear Customer,we are pleased to read that you had a pleasant stay at our hotel, thanks to our strategic location and the quality of our services, which merited your full approval.The evaluation you have given us makes us proud and encourages us to work harder and harder to please our valued guests. Hoping to welcome you again on your next trip to Florence, we wish you a happy day.Daniele Bardelli - Resident manager

Dear Customer,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are glad that our strategic location, the kindness of our staff and the quality of our services, made your stay pleasant and therefore we hope to welcome you, again, for your next visit to Florence. We take this opportunity to extend to you our warmest regards.Daniele Bardelli - Resident manager

Dear Gabriella,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are pleased that our strategic location, the kindness of our staff and the quality of our services made your stay a pleasant one and we hope to welcome you, once again, on your next visit to Florence. We take this opportunity to send you our warmest greetings.Daniele Bardelli - Resident manager

Dear RichardWe are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are pleased that our strategic location, the kindness of our staff and the quality of our services made your stay a pleasant one and we hope to welcome you, once again, on your next visit to Florence. We take this opportunity to send you our warmest greetings.Daniele Bardelli - Resident manager

Dear Emma,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are pleased that our strategic location, the kindness of our staff and the quality of our services made your stay a pleasant one and we hope to welcome you, once again, on your next visit to Florence. We take this opportunity to send you our warmest greetings.Daniele Bardelli - Resident manager

Dear Customer,we are pleased to read that you had a pleasant stay at our hotel, thanks to our strategic location and the quality of our services, which merited your full approval.The evaluation you have given us makes us proud and encourages us to work harder and harder to please our valued guests. Hoping to welcome you again on your next trip to Florence, we wish you a happy day.Daniele Bardelli - Resident manager

Dear customer,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are pleased that our strategic location, the kindness of our staff and the quality of our services made your stay a pleasant one and we hope to welcome you, once again, on your next visit to Florence. We take this opportunity to send you our warmest greetings.Daniele Bardelli - Resident manager

Dear Sindy,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are glad that our strategic location, the kindness of our staff and the quality of our services, made your stay pleasant and therefore we hope to welcome you, again, for your next visit to Florence. We take this opportunity to extend to you our warmest regards.Daniele Bardelli - Resident manager

Dear David,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are glad that our strategic location, the kindness of our staff and the quality of our services, made your stay pleasant and therefore we hope to welcome you, again, for your next visit to Florence. We take this opportunity to extend to you our warmest regards.Daniele Bardelli - Resident manager

Gentile Lisa,Le siamo molto grati per aver scelto il nostro hotel e per aver lasciato una valutazione positiva sulla sua esperienza. Siamo lieti che la nostra strategica posizione, la gentilezza del nostro staff e la qualità dei nostri servizi, abbia reso piacevole il suo soggiorno e quindi speriamo di poterla accogliere, nuovamente, per una sua prossima visita a Firenze. Con l’occasione le porgiamo i nostri più cordiali saluti.Daniele Bardelli - Resident manager

Dear client,We are very happy to have been able to make your stay in Florence a pleasant one and thank you for commenting positively on our services, but we are also very grateful to you for providing us with your valuable feedback that will help us to refine some aspects that you disliked less and to improve for the future.Hoping to welcome you again in the future, we send you our sincere regards and wish you a good day.Daniele Bardelli - Resident manager

Dear GigiWe are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are glad that our strategic location, the kindness of our staff and the quality of our services, made your stay pleasant and therefore we hope to welcome you, again, for your next visit to Florence. We take this opportunity to extend to you our warmest regards.Daniele Bardelli - Resident manager

Dear customer,we are very sorry for not being able to meet your expectations, but we would have been very pleased to receive these reports during your stay, so we could have done everything possible to remedy our mistakes and make you spend more pleasant days in Florence. We also put a welcome letter in your room to contact us in case of need and we always try to do our best, but we don't always succeed, so our managers are always available to listen to guests' requests.We can only apologise and hope to have you with us again in the future to make it up to you and show you our professionalism.Best regards.Daniele Bardelli - Resident manager

Dear Customer,we are pleased to read that you had a pleasant stay at our hotel, thanks to our strategic location and the quality of our services, which merited your full approval.The evaluation you have given us makes us proud and encourages us to work harder and harder to please our valued guests. Hoping to welcome you again on your next trip to Florence, we wish you a happy day.Daniele Bardelli - Resident manager

Dear Terri,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are pleased that our strategic location, the kindness of our staff and the quality of our services made your stay a pleasant one and we hope to welcome you, once again, on your next visit to Florence. We take this opportunity to send you our warmest greetings.Daniele Bardelli - Resident manager

Dear Martina,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are pleased that our strategic location, the kindness of our staff and the quality of our services made your stay a pleasant one and we hope to welcome you, once again, on your next visit to Florence. We take this opportunity to send you our warmest greetings.Daniele Bardelli - Resident manager

Gentile Stefania,Le siamo molto grati per aver scelto il nostro hotel e per aver lasciato una valutazione positiva sulla sua esperienza. Siamo lieti che la nostra strategica posizione, la gentilezza del nostro staff e la qualità dei nostri servizi, abbia reso piacevole il suo soggiorno e quindi speriamo di poterla accogliere, nuovamente, per una sua prossima visita a Firenze. Con l’occasione le porgiamo i nostri più cordiali saluti.Daniele Bardelli - Resident manager

Dear Gabriel,we are very sorry for not being able to meet your expectations, but we would have been very pleased to receive these reports during your stay, so we could have done everything possible to remedy our mistakes and make you spend more pleasant days in Florence. We also put a welcome letter in your room to contact us in case of need and we always try to do our best, but we don't always succeed, so our managers are always available to listen to guests' requests.We can only apologise and hope to have you with us again in the future to make it up to you and show you our professionalism.Best regards.Daniele Bardelli - Resident manager

Dear Daniel,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are pleased that our strategic location, the kindness of our staff and the quality of our services made your stay a pleasant one and we hope to welcome you, once again, on your next visit to Florence. We take this opportunity to send you our warmest greetings.Daniele Bardelli - Resident manager

Dear Jenny,we are pleased to read that you had a pleasant stay at our hotel, thanks to our strategic location and the quality of our services, which merited your full approval.The evaluation you have given us makes us proud and encourages us to work harder and harder to please our valued guests. Hoping to welcome you again on your next trip to Florence, we wish you a happy day.Daniele Bardelli - Resident manager

Dear Carlene,we are very sorry for not being able to meet your expectations, but we would have been very pleased to receive these reports during your stay, so we could have done everything possible to remedy our mistakes and make you spend more pleasant days in Florence. We also put a welcome letter in your room to contact us in case of need and we always try to do our best, but we don't always succeed, so our managers are always available to listen to guests' requests.We can only apologise and hope to have you with us again in the future to make it up to you and show you our professionalism.Best regards.Daniele Bardelli - Resident manager

Dear Kenneth,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are pleased that our strategic location, the kindness of our staff and the quality of our services made your stay a pleasant one and we hope to welcome you, once again, on your next visit to Florence. We take this opportunity to send you our warmest greetings.Daniele Bardelli - Resident manager

Dear customer,We are very grateful to you for choosing our hotel and leaving a positive review of your experience. We are pleased that our strategic location, the kindness of our staff and the quality of our services made your stay a pleasant one and we hope to welcome you, once again, on your next visit to Florence. We take this opportunity to send you our warmest greetings.Daniele Bardelli - Resident manager