2 outdoor pools
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Reviews of Nadi Bay Resort Hotel

2.5 out of 5
Nadi Bay Resort Hotel
Wailoaloa Road, PO Box 0359, Nadi

Reviews

7.0

Good

Rating 10 - Excellent. 38 out of 185 reviews" "
Rating 8 - Good. 70 out of 185 reviews" "
Rating 6 - Okay. 36 out of 185 reviews" "
Rating 4 - Poor. 27 out of 185 reviews" "
Rating 2 - Terrible. 14 out of 185 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Business traveller
Nice cheap stay
Great
Stayed 14 nights in Feb 2020

2/10 Terrible

Verified traveller

Stayed 7 nights in Dec 2019

4/10 Poor

edwin

Liked: Cleanliness, property conditions & facilities, room comfort
pricey
The price was a bit expensive given to the location and service. I didn’t even get a free pick up after writing them a mail
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Caio

Stayed 1 night in Oct 2019

6/10 Okay

Caio

Travelled with group
For the Room that is a shered toilette there Just one shower and one toilette
Stayed 2 nights in Oct 2019
Response from gmNBRH on 22 Oct 2019
Bula Vinaka Thank you for staying with us. Yes our shared rooms share toilets and bathrooms. Some shared rooms have 2 bathrooms and toilets.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old property. Stayed one night on our way to another hotel. You get what you pay for I guess!
Stayed 1 night in Oct 2019
Response from gmnbrh on 16 Oct 2019
Bula and greetings from Nadi Bay. Thank you for your comments.We will look into this and look at improving th situation.

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for value
Good facilities.
Stayed 1 night in Oct 2019
Response from gmNBRH on 14 Oct 2019
Bula Vinaka and greetings from Nadi Bay Resort Hotel. Thank you for your comments.We pass this onto the staff. We look forward to welcoming you back.

10/10 Excellent

Kimbo, Petone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location with a beautiful swimming pool. Staff were brilliant. Highly recommend. property a little tired but relates back to what you pay too.
Stayed 3 nights in Sep 2019
Response from gm on 10 Oct 2019
Bula Vinaka and Greetings from Nadi Bay Resort Hotel. Thank you for your feedback. We will pass on the compliments to the staff.

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019
Response from gm on 10 Oct 2019
Bula Vinaka and greetings Thank you for your comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from gm on 10 Oct 2019
Bula Vinaka and greetings from Nadi Bay. Thank you for your feedback

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from gm on 10 Oct 2019
Bula Vinaka and greetings from Nadi Bay Thank you for your feedback

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Amenities
Hotel is averagely good. Noticed few health issues with some pointing out nails on some furniture.
Stayed 2 nights in Aug 2019
Response from GMNBRH on 26 Aug 2019
Bula Vinaka and greetings from Nadi Bay Resort Hotel. Thank you for staying with us and giving us feedback on what you experienced during your stay.We sincerely appreciate the feedback as its these types of reviews that enables us to improve our services.Rest assured that we will work on these items immediately. Vinaka Vakalevu

8/10 Good

Colin

Liked: Staff & service, room comfort
This is a basic good complex. Rooms were big and had enough cupboard space. Pool at the Mango bar was really loveĺy.
Stayed 8 nights in Aug 2019
Response from gmnbrh on 19 Aug 2019
Bula Vinaka and Greetings from Nadi Bay Resort Hotel. Thank you for your compliments. We are very happy to know that you enjoyed what was on offer and we look forward to welcoming you back.nbrh

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service, the room represents its value very well
Stayed 1 night in Aug 2019
Response from gmnbrh on 16 Aug 2019
Bula Vinaka and greetings from Nadi Bay Resort Hotel. Thank you for your review of the Resort. | This is greatly appreciated s it is through your reviews we are able to improve on our services.Thnk you gin sincerely and will let the staff know of your review as it will be a morale booster for them as well.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Friendly staff. I wasn't picked up at the airport! No lights on the stairs so unsafe because of uneven surface that I couldn't see in the dark. Could be more cleaner. No floormat on the front of the bathroom so I walked with wet feet to my room.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nadi bay resort may be budget but the staff are 1st class, they welcomed me like I was family & treated me like royalty. The wonderful ladies there make sure you have a pleasurable stay, nothing is a bother to them, Terry & the entire staff are friendly & will have a chat when time permits, I felt like I was staying with old friends, I can't wait to go back.
Stayed 7 nights in Jun 2019
Response from GM on 7 Jul 2019
Bula Vinaka nd greetingts from Nadi Bay Resort Hotel. Thank you sincerely for the awesome compliments. Yes I am privelledged to hve these staff who tke time to ensure tht your holiday is special in everywy. I will share your compliments with them. Its these types of info that make us improve on wht we cn do to ensure that our guests enjoy and experience a relaxing break which is what they came for. Vinaka GM

10/10 Excellent

Roger D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIDDEN GEM IN NADI - ATU AT YOUR SERVICE
Phenomenally nice people especially at the front desk, Atu and Teri both went out of their way. I decided to review the restaurant, Antoinette’s, for my new business, www.blindfoldedgourmet.com mainly due to the warm reception by Lusi. Chef Walo and Ane ensured a world class dining experience! In the lobby, there is a motto: “where guests become friends” or something to that effect. I agree wholeheartedly ❤️
Stayed 2 nights in Jun 2019
Response from GM on 26 Jun 2019
Bula Vinaka Roger Thank you for the compliments. It ws a pleasure to accommodate you . I willlet the staff know of your compliments and I m sure it will be morale booster to them. We look forward to your return.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Motel was good!! But they don't stick on the words, when i called up and explained them that my parents are checking in late but they will check out bit later in afternoon.. they said thats fine they will accomodate them for few more hours.. but when they were there said.. you have to check out.. which is not good..if they've told me on the same day.. i would rather book there room for another day... ......DISAPPOINTED.........
Stayed 1 night in Jun 2019
Response from gm on 24 Jun 2019
Bula Vinkia and greetings from Nadi Bay Resort. My sincere apologies for the miscommunication. nd disappointment. I have spoken with my staff on this and do apologise . Hopefully this will not stop you from returning in the future. Vinaka

4/10 Poor

Katy, Auckland

Liked: Staff & service
Disliked: Cleanliness
+ good location for buses and restaurants + staff are nice - this hotel has seen better days, under previous management - you have to pay for the wifi with bad connection. Mobile data is cheaper but even mobile reception is weak in the room. - the bugs are pretty bad, sadly including bed bugs for me. I regret not spraying my luggage with fly spray when I left.
Stayed 8 nights in Jun 2019
Response from GM on 24 Jun 2019
Bula Vinaka and greetings from Nadi Bay Resort. Thnk you for your comments which will be shared with the staff at our general staff meeting. We arev presently relooking at the Wifi/Internett situation and also on the Bed bugs. We have taken note and once we are informed of Bed bugs we take the room out for 4 days quarantine. Its always hard to keep the bugs out of any hotel as they are known as travelling bugs and can be found in any hotel. Thank you for letting us know of our faults nd will definitely look into them Vinaka

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed to stay longer in Fiji due to Visa issues, the Hotel was fantastic, and completely flexible, we stayed 4 nights in total. The staff couldn't help enough, especially as we arrived in a state of distress.
Stayed 2 nights in Jun 2019
Response from GM on 24 Jun 2019
Bul Vinka and greetings from Nadi Bay, Thank you for your compliments.I will let the staff know of your comments. We look forward to your return. Vinaka

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Transport not provided for the number of guests, owner rude when trying to resolve, room very run down and dirty, taps in shower and sink constantly leaking and towels not provided.
Stayed 1 night in Jun 2019
Response from GM on 24 Jun 2019
Bula Vinaka and greetings from Nadi Bay Resort. I sincerely apologise for the behaviour of the Trnsport owner .I spoke to him after I was told by my staff of the incident.As for the the leaking taps and run down of rooms , I am surprised with this.It seems you were booked for Dormitory where towels are not provided. Its also difficult to keep dorm facilities in top shape everytime as its a share facility . However I thank you for bring the problems to my attention but would have been better if you had told us whilst you were with us. Vinaka and look forward to your return.

8/10 Good

laurelle margaret louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy
it was very good
Stayed 1 night in May 2019
Response from js on 28 May 2019
Bula and greetings from Nadi Bay Resort. We greatly appreciate your review and look forward to welcoming you back. Vinaka -GM

10/10 Excellent

Sailasa, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are fairly priced and the service is excellent. If youre transitioning either on the way in, or way out, I would recommend a few days at Nadi Bay
Stayed 2 nights in May 2019
Response from james on 10 May 2019
Thank you for those kind words and we will continue to do our best. Vinaka

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No pick up from the airport. No apologies. Very run down overall. Room was minimal. Internet was free for only 1/2 hour per day but even that did not work AT ALL for the entire 4 days. There is a new manager who seems to be making attempts to improve.
Stayed 4 nights in Jan 2019
Response from Jack GMNBR on 7 Feb 2019
Bula and greetings from Nadi Bay Resort. Thank you for your comments. We are working on having our rooms back on par and lso working with the Internet company on the issues of the Internet. Thnk you again for staying with us and your comments greatly appreciated

8/10 Good

m s

Liked: Staff & service
m khan
it was a good hotel and we enjoyed the stay as the swimming pools were a great restaurants and other shopping facilities were nearby
Stayed 10 nights in Dec 2018
Response from Jack GMNBR on 7 Feb 2019
Bula Vinaka Greetings from Nadi Bay Resort. Thank you for your comments. We hope you will return someday and also let your friends know about your stay.

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The hotel was disappointing the photos were obviously took a long time ago, it was very tired looking
Stayed 8 nights in Dec 2018
Response from Manager on 7 Feb 2019
Bula Vinaka and thank you for the comments. YES THEY ARE OLD PICTURES AND THE NEW ONES WILL BE OUT ONCE WE COMPLETE REFURBISHMENTS.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location - access to supermarket, resturants, shops and public transport. Staff are friendly and facilities are good.
Stayed 2 nights in Jan 2019
Response from Jack GMNBR on 7 Feb 2019
Bula Vinaka and greetings from Nadi Bay Resort. Thank you for your compliments.Will share this with the staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shops and beach, easy access to transport and for short walks
Stayed 5 nights in Dec 2018
Response from GMNBR on 7 Feb 2019
Bula Vinaka Thank you for your comments.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
We would have loved to use the pool more, unfortunately staff children were in the pool every day, so was not what we were expecting.
Stayed 7 nights in Dec 2018
Response from GMNBR on 7 Feb 2019
Bula Vinaka Thank you for your comments. Sorry to hear of this problem will work on this.

6/10 Okay

Mitzie

Liked: Cleanliness, staff & service
affordable, clean.
Stayed 1 night in Jan 2019
Response from GMNBR on 7 Feb 2019
Bula Vinak and greetings from Nadi Bay Resort. Thank you for staying with us and for your comments.This is greatly appreciated and will share with the staff. Vinaka

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Room available on that date, can not check in. need to found the other room
Stayed 2 nights in Nov 2018

6/10 Okay

Nick, NZ

Liked: Cleanliness, staff & service
Disliked: Room comfort
Promoted as a Resort but more like a backpackers hostel or lodgings. Needs refurbishment.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly staff and good location to the airport. Property was clean and the a good value.
Stayed 1 night in Aug 2018

10/10 Excellent

Georgie, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities
For the price paid for 4 of us I was very impressed with this property. It looks a little run down but the room was clean and spacious. Our day by the pool was perfect for the kids and as always the Fijian staff were wonderful.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough space to say all I need to say and I have pics too if you are interested.
Stayed 1 night in Jul 2018

6/10 Okay

Bec, Melbourne

Liked: Staff & service
Pretty basic but good price and nice pool area
We were in a family/1 bdr apartment and it was quite dark as the living area only opened to an outside corridor. The main bedroom had a window that didn't open that made the room feel a bit claustrophobic. It was basic facilities for a 1 night stopover before flying out, for this time it was fine but wouldn't stay longer. Having said that, some of the other room types we walked past looked a bit more light and airy so might be better and the pool area was quite nice As it does have a lot of backpackers and younger travellers, it was a bit noisy in the evening but it quietened down at a reasonable hour so didn't affect our sleep. Brekky basic but adequate enough.
Stayed 1 night in Jul 2018

8/10 Good

Steve, Laucala Beach, Suva

Disliked: Staff & service
Convenient for access to Port Denarius and Nadi shopping facilities. I have stayed at this resort many times previously
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Hit and miss, some staff were amazing others much more difficult to deal with. Didn't have room I booked available on first night and the room was far from great. The second and third night in the correct room was much better. Refund difference between the 2 rooms was way off what the real difference in room cost would have been. Food was great well done and lots of it. Bar was well priced and staff in F&B were great. Overall good but a couple of little things let the stay down a bit.
Stayed 3 nights in May 2018

8/10 Good

Debbie

Liked: Room comfort
Disliked: Property conditions & facilities
Nadi Bay, dandy price 😄
Affordable, convenient location, Windows need opening more frequently as room musty/mouldy. Pool very clean. Not sure if there were pool towels. No one offered. Fijian catering staff very friendly. Reception not as friendly and helpful. I notice the staff at Fijian hotels never give out info. when you arrive about the hotel, transport, surrounds, shops, attractions. Breakfast was sufficient and set up in a nice area. Got hot water in the shower on the third day. Booking site said free airport transfer, but when I asked they said only from airport, not to airport. Well I didn’t get a shuttle from the airport to the hotel cause I came from Suva on the bus, but they still wouldn’t drop me to the airport. There were no blankets in the room and I was cold the first night. I asked for one the second night and they said they don’t have blankets and gave me a quilt. I had bites all under my arm. Not sure if missies or bed bugs. A lady had bed bugs the first night and had to get moved at 1am after taking 2 antihistamines. I don’t think the staff should be drinking kava in the guest area after their shift. It’s a bit unprofessional, but they were very friendly. I would go back for convenience and price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room they tried to give me was not the one I chose. they did change it when I complained. the same thing happened last year. I think they try and get rid of the rooms that are not so good first.
Stayed 2 nights in Feb 2018

4/10 Poor

Primera, Australia

Disliked: Property conditions & facilities
Not recommended.
The staff are smiling and friendly, the outdoor surrounds are nice, BUT: I arranged in advance for a pickup at the airport, and no one showed up. Several phone calls and 1 1/2 hours later, I finally got a ride. I asked for a wake-up in the morning, and did not get one. There are bedbugs! YUK. Not heaps, I wasn't covered in bites, but I found and killed a few engorged ones in the sheets, so I know they were feeding on me.
Stayed 1 night in Feb 2018

2/10 Terrible

Helen, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROBBED
Ok between the crappy room and the useless staff, planes flying overhead, dirty showers, metal sticking up, 3 average channels (one of them churchy), not told of lockers, had to empty own bins, no warm water I tried to cancel but couldn't. Then woke up to a man robbing me, he got through on the balcony even though the door was locked. He took my cash and other valuables. This place is not secure do not stay there.
Stayed 9 nights in Dec 2017

6/10 Okay

Verified traveller

Good location
The place was okay. Cleanliness was fine except the sheets and towels were slightly stained. Breakfast was really sad, just toast and cereal and some fruits, with coffee and tea and juice. That's it. You can hear the planes but there aren't many. Free wifi tho you have to re-login every half hour, but at least it's free! Air con was good.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice enough staff but filthy rooms cockroaches
It was very unpleasant. My room was downgraded then moved to a dirty room infested with cockroaches. I hated it. The dining was much better clean environment and the food was quite good. Wouldn't stay here again though
Stayed 1 night in Jan 2018

6/10 Okay

Kay, NZ

Liked: Cleanliness, staff & service
Perfect budget stop over
We stayed at the hotel for a night before getting the ferry to the islands. Perfect for what we wanted.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Deteriorating service
First time I liked the hotel, good value for money. But I think the service is going down. My booking was 'misplaced' hence the right apartment was not reserved despite booking well in advance. Staff seem to exonerate themselves without offering much of a solution. Someone had to step it when I made it clear I am having none of it. Got the we room I had the last time but room was full of dust. I had to drop someone at the airport 6am and my car was blocked, staff simple said the don't know...then who is supposed to know? I try to get my free shuttle as advertised but was told its only from the airport and not to. More like we have got your money so we are done with you. I hire a taxi and get to drop my relative on time. My car was still blocked when I wanted to check out. Seems like no one was doing anything about this all along. Crap
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Hour At The Bay.
Older styled Resort but comfy and relaxing. The staff put the Gidday into Bulla. Nothing is a problem and I loved it.The Food at the Resort is O for Awesome!! Happy Hour is long and refreshing.Gotta taste for the Fiji Bitter at the end of the day. Now the Bar Lady is awesome bro and makes some mean as cocktails for the missus that takes your cares away. Bulla Bro.
Stayed 2 nights in Oct 2017
Response from Nadi Bay Resort on 24 Nov 2017
Bula We are glad that you enjoyed your stay with us and i will share with our Food and Beverage team We hope to see you again soon Warm Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Needs a few updates in bathrooms and kids pool would be better to add
Stayed 1 night in Oct 2017