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Reviews of Suva Motor Inn

3 out of 5
Suva Motor Inn
Corner of Gorrie and Mitchell Street, Suva

Reviews

6.8
Rating 10 - Excellent. 46 out of 262 reviews" "
Rating 8 - Good. 93 out of 262 reviews" "
Rating 6 - Okay. 61 out of 262 reviews" "
Rating 4 - Poor. 37 out of 262 reviews" "
Rating 2 - Terrible. 25 out of 262 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Shayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and accommodating staff. Walking distance to restaurants and services. Consistent and strong wifi. Comfortable bed and nice shower.

8/10 Good

Ramise

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024

8/10 Good

Colleen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ramise

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Anuj

Disliked: Cleanliness, staff & service, property conditions & facilities
Was definitely not worth the money I paid for the accommodation. Tried getting a refund and book else where but there was no real person I could talk to at expedia. all emails got replied to virtually which made me feel that both the hotel and expedia were just interested in my money rather than supporting me get a better accommodation. Everything that is told in its promotion is not true.
Stayed 2 nights in Jan 2024
Response from Front Office Staff on 27 Mar 2024
Bula Vinaka Thank You so much for the reviews we will try to improve on that. Kind regards.

8/10 Good

Bitila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Ilias Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
No towels and no elevator and no helper or bell service
Stayed 4 nights in Dec 2023

4/10 Poor

Harieta

Stayed 1 night in Dec 2023

6/10 Okay

Ramise

Disliked: Cleanliness
Stayed 2 nights in Dec 2023

2/10 Terrible

Bautarua, Sebastopol

Stayed 2 nights in Dec 2023

6/10 Okay

Harieta

Stayed 1 night in Dec 2023

10/10 Excellent

Kathryn

Stayed 4 nights in Oct 2023

6/10 Okay

Ramise

Stayed 1 night in Nov 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities
Property was in a great location and a great short stay property with convenience of onsite restaurant and onsite secure parking.Old decor but clean and comfortable.
Stayed 4 nights in Oct 2023

8/10 Good

Ramise

Stayed 1 night in Oct 2023

8/10 Good

Ramise

Business traveller
Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in Oct 2023

8/10 Good

Ramise

Liked: Staff & service
Staff
Stayed 1 night in Sep 2023
Response from Front Office Staff on 26 Sept 2023
Bula Vinaka Thank you Vinaka

6/10 Okay

Ramise

Stayed 1 night in Sep 2023
Response from Front Office Staff on 26 Sept 2023
Bula Vinaka Thank you for staying with us, will look forward for you further booking.Vinaka

2/10 Terrible

Loma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No face towels. No towels. Chairs were not clean
Stayed 1 night in Sep 2023
Response from Front Office Staff on 26 Sept 2023
Bula Vinaka Thank you for informing us about that will look into it.Vinaka

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
2 nights
Friendly service on arrival. No lift available on site. We arrived late and the restaurant cooked us a meal before closing. The room was clean and tidy. The pool is small. Didn’t get the chance to swim. Walking in to town is doable.
Stayed 2 nights in Aug 2023
Response from Front Office Staff on 26 Sept 2023
Bula Vinaka Thank you, we hope to see back in the hotel.Vinaka Suva Motor Inn

10/10 Excellent

Jokapeti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the city center and the rooms were clean. The staff were friendly and easy to talk to when we wanted to extend our stay. As a family of 4 we enjoyed our stay at their 2 bedroom apartment. We would love to stay again at the Suva Motor Inn on our next visit. Vinaka
Stayed 1 night in Aug 2023
Response from Front Office Staff on 26 Sept 2023
Bula Vinaka Thank you for choosing us Vinaka Suva Motor Inn

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money. Great staff.
Response from Reservation Officer on 27 Aug 2023
Thank you for reviewing our propertyReservation department.

4/10 Poor

Vinit

Liked: Staff & service
Disliked: Property conditions & facilities
I found a bed bug and handed it over to reception
Stayed 5 nights in May 2023

6/10 Okay

Jack

Staff need to treat local guests equally as they treat overseas guests.
Stayed 9 nights in May 2023

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2023

6/10 Okay

Debbie

Disliked: Staff & service
Stayed 2 nights in Feb 2023

8/10 Good

Solomone

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love our stay,the room is good and spacious enough,good bathroom,the only let down was the WIFI couldn't work on our room.

6/10 Okay

Liz

Travelled with partner
Disliked: Cleanliness
Convenient to Suva city. Ok property, friendly staff.
Stayed 8 nights in Sep 2022

8/10 Good

Savenaca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towel not available 😢
Towel weren't available when they were needed.
Stayed 2 nights in Aug 2022

10/10 Excellent

Trinya

Business traveller
Liked: Staff & service
Awesome staff
Stayed 4 nights in Aug 2022
Response from Naani on 10 Oct 2022
thanks for taking timeout to give us a review. much appreciated

8/10 Good

Kashmin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Nichola

Travelled with family
Liked: Cleanliness, staff & service
Only spent 2 nights. Staff were great, Keleni at the bar was an excellent host, very helpful and went out of her way. Room was good, clean and tidy. Happy to return and stay longer. Only suggestion to the Motor Inn is to perhaps get internet access available through out the Motor Inn. It drops out the minute you walk out of the room. Thank you Suva Motor Inn staff for making it a pleasant stay.
Stayed 2 nights in Aug 2022

10/10 Excellent

Marseu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service an good rooms
Stayed 1 night in Aug 2022

8/10 Good

ALF C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front-desk staff and security guards were all fantastic, as was the cat, Sunday.
Stayed 7 nights in Jul 2022
Response from Ani on 28 Jul 2022
thank you!!

4/10 Poor

Vincent

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2022

2/10 Terrible

Raagni

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was so run down not even worth paying $166nz.
Stayed 1 night in Jul 2022

4/10 Poor

Ron

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Appears photos on website were taken many years ago. Very limited menu. Expensive for outdated decor. Would not recommend.
Stayed 4 nights in Jul 2022

2/10 Terrible

Scott

Disliked: Cleanliness, amenities, property conditions & facilities
Not recommended
Stayed 4 nights in Jun 2022

2/10 Terrible

Raymond

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Total rubbish
Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Hotel for locals
Our stay was a last minute reservation and I read the reviews of others before staying here so I was aware of the conditions of the property. This is definitely a 3-star hotel for locals (0-stars if you're used to modern accommodations). I was wasn't expecting any luxuries. Friendly staff but the property needs renovations and updates. I did have ants and spiders in my room (I didn't bug them and they didn't bug me). The water was unavailable for one night as the water pressure wasn't reaching the upper floors. The food at breakfast was very basic. For the property to improve: 1) Clean all rooms to ensure no bugs and mold. I definitely notice the lack of surfaces not being wiped down that allows the growth of mold in the bathroom mirror, walls, and ceiling. 2) Update water infrastructure, lack of water pressure should not be an issue in a hotel. 3) Remove and/or replace furniture and room amenities. Our furniture was chipped and broken that created a lot of sharp edges. Our ironing board was old and burnt. 4) Provide needed towels for the room. One per person is not sufficient. Room needs additional hand towels and towel to place on floor to exit shower. 5) Fix water damage on ceiling. I definitely noticed water damage (almost like mold) in the room and painted over. 6) Bolt down room safes. Overall, this wasn't okay stay because I understand the situation of the area/region. I would not recommend this if you're looking for luxuries.
Stayed 5 nights in May 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

2/10 Terrible

Sadhana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Walking distance to all major attractions in Suva
Stayed 7 nights in May 2022

4/10 Poor

Nishant

Disliked: Cleanliness, amenities, property conditions & facilities
Needs an upgrade!
Stayed 3 nights in Mar 2022

8/10 Good

Semaema

Travelled with family
Liked: Cleanliness
Affordable and located near the city
Stayed 1 night in May 2022

2/10 Terrible

thakur

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Super useless staff and filthy room with cockroachd. Paid for 5 beds got 4 Only got 2 towels When asked for service got none Don't bother and stay somewhere else
Stayed 1 night in May 2022
Response from SK on 17 May 2022
Bula Vinaka Thakur, We acknowledge receipt of your review towards our hotel. And we would like to sincerely apologies for the bad experience you've had during your stay with us, we will see into this and will do our best not to repeat our mistakes towards our guests. Regards Reception

6/10 Okay

Nauludole

Travelled with family
Liked: Cleanliness, staff & service
It is family oriented.
Stayed 1 night in Apr 2022
Response from SK on 2 May 2022
Bula Nauludole, We appreciate your feedback, and do hope to have you and your family back at the hotel. Stay safe and take care. Regards Reception

2/10 Terrible

Sara

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I don’t know where to begin to tell you how bad our stay here was. The rooms were unclean, in disrepair, missing items (kettle), and hard to get to (4 flights of stairs without an offer of assistance.) The only small positive was that the towels were new and that when the water worked (!!) the shower was hot with reasonable pressure.
Stayed 2 nights in Apr 2022
Response from Nanise Kamikamica on 30 Apr 2022
Bula Sara Our sincere apologies for the bad experience. We will check with housekeeping regarding the linens and the missing kettle. Thank you for letting us know about your experience with us. We will try to improve on our service standard. Kind Regards

6/10 Okay

Hemant

Travelled with family
I didn't like the condition of first room which was given so i did complain n was given good room
Stayed 3 nights in Apr 2022
Response from Nanise Kamikamica on 30 Apr 2022
Bula Hemant We do apologies for the condition of the first room and we're trying to renovate most rooms. Kind Regards

2/10 Terrible

Motohiro

Stayed 1 night in Apr 2022