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Reviews of Riad Jamaï

4 out of 5
Riad Jamaï
31 oued lahriki sidi boujida, Fes, Medina

Reviews

9.0

Wonderful

Rating 10 - Excellent. 110 out of 176 reviews" "
Rating 8 - Good. 43 out of 176 reviews" "
Rating 6 - Okay. 12 out of 176 reviews" "
Rating 4 - Poor. 7 out of 176 reviews" "
Rating 2 - Terrible. 4 out of 176 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful place. We had a nice cosy stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Nicolas

Stayed 2 nights in Apr 2024

6/10 Okay

Rene

Liked: Amenities
You gave my room to someone else and there were no free breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Jason, Dayton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This staff was outstanding! I will remember them whenever anyone asks me about the people in Morocco. We got lost on the way to the riad. I called them and they sent someone out to guide me into the area. Then they helped me setup my parking for my stay. When we got to the riad, we were treated so kindly. They helped setup a tour of the medina and a drive to Chefchaouen for the day. They prepared food for us and it was amazing. When I was preparing to leave, our hostess walked to the parking area and she made sure I would easily be able to access my car early in the morning.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once we got to know the staff at the Riad they were lovely and kind to us. It is definitely one of the best Riad’s in the area. We loved that it wasn’t in the main tourist hub which would have been loud and very busy. It was lovely to be able to walk amongst the locals and experience the real Fes life, eating at local street vendors and feeling very safe and welcome. Would highly recommend and will return.

8/10 Good

Anne H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff!
We had a very lovely stay. The staff was amazing, the food was well prepared and the main part of the Riad is simply breathtaking. Be sure to book a room on the ground floor as they are beautifully appointed. Some oth the others are a bit more standard in decoration but certainly comfortable and clean. The staff was so helpful and we made arrangements for daily activities with their input.
Stayed 4 nights in May 2023

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this Riad were the best you could ever hope for. Extremely helpful from start to finish and couldn't have been more friendly. The Riad was very comforatble, delicious breakfast / dinner and the location was perfect. Highly recommend!!

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous traditional riad with amazing service!
We had an amazing stay at this authentic and beautiful Riad in the heart of Fez. The entire place is gorgeous. My daughter said that it makes her feel like a princess. The rooms surround a central courtyard with a small pool, and it's beautiful. The bathroom was like our own personal spa, and the appearance of the rooms felt classical and historical while also comfortable. They offer rooms at different sizes and prices, so there's something for everyone. They also served a great breakfast every morning of various breads and pastries along with fresh orange juice, mint tea, and coffee. The staff is extremely friendly and helpful - Mohammed and his crew were superb. We also took them up on some of their tours which were less expensive than many competitors. The riad also serves dinner for an extra price if you want it, and we did this one night. It was delicious, too! The location is in the medina where you can walk to all of the historical sights along with restaurants, shops, the tanneries, and many other places.
Stayed 4 nights in Mar 2023

4/10 Poor

Ian Michael Dsouza

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hosts were great. But the property itself was absolutely horrible
Stayed 2 nights in Feb 2023

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in Fez and my stay at Riad Jamaï was amazing! The staff were incredibly helpful if I had any inquiries, and they assisted with any of my concerns. Not to mention that the Riad is beautiful and in a great location. I have nothing but great things to say about Riad Jamaï!
Stayed 3 nights in Sep 2022

10/10 Excellent

Clemence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Masoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riad and super affordable. We were the only ones there so they gave us a better room than we had originally planned on! Great service too and let us stay for longer after checking out
Stayed 1 night in May 2022

10/10 Excellent

Kieron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Staff and Beautiful Place
The location is good as it's at a spot where the driver can actually drop us off near the door of the riad, which is not necessarily possible for all riads. The riad itself is beautiful, I think it's a good representation of how a Morocco riad is, even though it may not be one of the biggest ones. The room is big and comfortable and beautiful as well. The staff there are nice and helpful. The staff Khadija is very sweet and caring. She suggested us to a local eating place nearby and that ended up being one of our best meals in Morocco. We appreciate how the staff there didn't give us any pressure while trying to offer us the services.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 13 nights in Jan 2020

10/10 Excellent

Mallory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, affordable stay
This was the second time I stayed at Riad Jamai. I have stayed at close to 30 riads across Morocco and this is one of my favorites. The staff are kind and accommodating, the rooms are comfortable, and the location is fairly close to the tanneries. The food is also amazing. Highly recommend! I will be back.
Stayed 4 nights in Oct 2019

10/10 Excellent

Shireen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad, fantastic staff!
Our stay here was amazing. The staff was extremely helpful and kind. The Riad itself is beautiful and the rooftop terrace is lovely. The location is nice in that it’s not situated in the main tourist area but it’s also easy to get there. I would highly recommend this Riad.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rooms were fantastic. Maybe a little too big for our needs but still great for our budget. We visited in December, so as expected it was a little cooler, but there were heaters in the dining area. The shower was nice and hot, and robes and towels were provided. We had our laundry done too, for a very reasonable price. Great place for a family, I would return here again, if I were in Fès.
Stayed 2 nights in Dec 2019

8/10 Good

Cheikh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RIAD JAMAÏ
My real trip purpose was religious more than Friends base, in order to celebrate the Prophet’s Birthday at Sidi Ahmed Tijani place. In the course of my life, I stayed at hotels ranging from 2 stars to 5 stars; moreover, I studied Hospitality Management, worked in various hotels myself, and can tell what level of service I was receiving. I found the personnel to be genuinely friendly, always ready to please, from MOHAMED to Yacine to the young lady welcoming my son and me at breakfast times, and escorting is when we leave for the Zawiya daily. The ONLY thing I complained about, and I wanted to stress, was about the poor way of communicating with me by “Fabien”. He never was able to even address me by name during many email exchanges, failed to genuinely answer my questions about telling me what the proximity the hotel was to the Zawiya by FOOT. It was a hurdle to get to taxis, were charged at Will, some other times we would walk too long, etc.
Stayed 11 nights in Nov 2019
Response from Fabien - propriétaire on 1 Dec 2019
Bonsoir, Votre message n'est pas exact. Vous avez reçu les informations géographiques le 18 juin 2019 à 22h07 soit 4 mois avant votre séjour. Nous avons échangé au total 10 messages sur votre boite mail avec un plan de la médina et les lieux exacts que vous vouliez visiter en montrant la distance. Chaque message est notifié par Expédia avec le nom de l'interlocuteur et par mail, avec une signature de la personne expéditrice. Pour le reste, je pense que votre séjour s'est bien passé et j'en suis ravi, la note de 8/10 confirme le travail de grande qualité de l'équipe. Cordialement, Fabien

10/10 Excellent

Samanta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

KWOK PUI

Nice building but poor management
The hotel manager charged me extra cost when checking out.
Stayed 3 nights in May 2019
Response from Owner on 5 Nov 2019
Hello, The extra cost is a no show for the first night that you have booking. Any extra cost are charged. If you have any problem, hotels.com can explain you. For the end, your stay was in may 2019 and your comment is october 2019. If you need something, contact us or Hotels.com Kinds

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical
Best riad we stayed during our road trip through Morocco. The manager and staff are incredible, helpful, and hospitable. The riad itself is gorgeous, and despite that its in a less touristic neighborhood is fine they suggest a number of tours that make it easy to navigate and get around Fes. It is also walking to distance to a few key places in Fes. We ended up booking an additional night because we didn’t want to leave. For the price its a wonderful place to spend time in Fes.
Stayed 1 night in Oct 2019

10/10 Excellent

Lazar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located Riad in Fes
Enjoyed our stay. Well located. Nice rooftop view.
Stayed 1 night in Sep 2019

10/10 Excellent

Chris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tou felt like you walked into another world when entering Jamai Riad, it was grandiose and beautiful.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019

10/10 Excellent

W. Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a most unusual place to stay. Room we had was small but adequate. The dining area needs to be seen, reminded me of the Roman Empire. Fascinating. Finding it was the most difficult part. Take a Taxi. You will not find better than Khadija and Oumayma who speak perfect English and make Guests feel at home in a family sort of way. If you like different, with good service. This is for you.
Stayed 1 night in Jun 2019

6/10 Okay

IKE

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Good and friendly staff, good breakfast. Location was terrible, we were initially checked into a room that had no glass in the transom window which allowed noise and cold air to come in. We had to request a change, but the second room had other issues, especially the bathroom. We had arranged with the riad one day before arrival for airport transfer, but they forgot and we had to call them from the airport. They were very willing to arrange day tours for us, but did not assist us in providing city map or suggestions for places to self visit in Fes for first timers. However, paid city tours were suggested.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Very friendly and helpful staff. Good value for money.
Stayed 4 nights in Mar 2019

4/10 Poor

SHEENA

Liked: Cleanliness, property conditions & facilities, room comfort
this place needs to pull it's socks up.
The Riad is beautiful, there is no doubt about that, the rooms are lovely and well laid out however there is much that can be improved. First of all, there is a kind of laid backness to everything. This is fine if you don't have to leave for a certain time to get a tour, where a 15 minute delay for breakfast means no breakfast at all. On the second day, we had to leave for our tour at 8am, we were promised a packed breakfast- we got nothing and just left, the person in charge was a no show. Then there is the issue that the hotel only accepts cash for payment, they only told us this just before check out. As a result we almost missed our train because we had to go to a money changers to get the cash out. As I said, lovely people, beautiful little riad, but they need to be a lot more professional.
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad is closed for renovation
Hotel is closed. We got there late at night with no notice from the hotel that they were closed. Luckily they helped us find a new riad, but make sure they are actually open before they make you pay in advance for the room.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Stoney

Liked: Cleanliness, staff & service, property conditions & facilities
Service makes the stay.
A little hard to find, but once you do it is delightful. The Riad itself is beautiful though cold in January. Small room with the shower 3 feet from the toilet (same floor). What made this place great is the hospitality. The man who helped us has been the most amazing person we have met in Morocco. For him alone I would return.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Alan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad was quite beautiful, room was spacious. Bathroom was quite small, a bit difficult to enjoy the shower without the rest of the bathroom getting wet. No options to eat close by, no where near the Blue Gate as mentioned in the listing
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Nestor, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very "moroccan style", rooms are comfortable and clean. Breakfast was very good and we had dinner one night that was delicious. Zakia and Yassine were very friendly and helpful. Hotel staff advised us that was not safe to walk around in that neighborhood after 10:30 p.m..Unfortunately because of this we missed the nightlife in the city. If you pay for a certified tourist guide, it does not matter if you ask for NOT going to shopping, any way they take you to shopping, and you waste too much time in those places instead of touristic sites. We strongly recommend this hotel. Nestor and Silvia
Stayed 2 nights in Aug 2018

10/10 Excellent

Jannis, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in Riad Jamaï was just magnificent, a wonderful accomodation with nice rooms, a lovely patio and a rooftop with a breathtaking view on the Medina. Very friendly staff, it was not a problem at all that we had to leave in the middle of the night and we even got something to eat and drink for the journey. Would definitely recommend and come again. Might be a bit hard to find when you visit Fès for the first time, but after all it shouldn't be a problem.
Stayed 1 night in Sep 2018

8/10 Good

Maria Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay
It was a good Riad the area around is quite hectic. However, Zaika was extremely knowledgable, polite and helpful throughout our stay.
Stayed 1 night in Jul 2018

10/10 Excellent

Alfie, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Good service,staff are really friendly and helpful
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hosts were very friendly and welcoming. They went out of their way to help us in any way we needed. We ate dinner there twice and the food was very good.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous experience! The staff was really friendly and helpful. We would go back anytime.
Stayed 3 nights in May 2018

10/10 Excellent

Ryan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Riad in Fes
Authentic, classic Moroccan riad. Great service provided by the staff, help us to settle all requests timely, especially Khalil & Yassine, feeling just like at home. Proactive attitude, lots of smile and good English made us feel so awesome staying there. Excellent Location in Fes Medina (Old city), nearby a local market and major Tannery shops. If you want to stay in Medina, Riad Jamai would be the one of the best choices.
Stayed 2 nights in Apr 2018

10/10 Excellent

Carlos , Brisbane. AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
Beautiful place in the Medina, clean and big rooms Yasinne and Mohamed were very helpful, they organized all activities for me. I had a great time. Please boost WiFi signal at upper level
Stayed 2 nights in Apr 2018

6/10 Okay

Ching Pong

Liked: Staff & service, property conditions & facilities
good staff and value, but very very bad location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service
They took care of us since the moment we were picked up from the airport. Very sweet staff
Stayed 1 night in Mar 2018

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
24 hour check in was great. They let us check in. We got a room and were able to sleep after a long overnight bus.