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Reviews of The Farmington Inn & Suites

3 out of 5
The Farmington Inn & Suites
827 Farmington Ave, Farmington, CT

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 1003 reviews" "
Rating 8 - Good. 300 out of 1003 reviews" "
Rating 6 - Okay. 98 out of 1003 reviews" "
Rating 4 - Poor. 40 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

EarsTyesonne

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great night
Stayed 1 night in May 2024

6/10 Okay

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is well located and the team is great. We always stay there when visiting our family. So it is probably our 6th or 7th stay there. We noticed that the hotel is not getting any maintenance in the last years. Some doors need to the repainted and some carpets need to be raplaced.
Stayed 1 night in Apr 2024
Response from Jamaal Manning on 24 May 2024
Thank you so much for your compliments, we are SO pleased that you enjoyed your stay and very much look forward to hosting you in the future. I have been sure to pass your kind words onto our staff. We do apologize that you experienced several shortcomings during your stay. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving our accommodations. We are working to take care of all the issues that you addressed, and we thank you for taking the time to share your feedback.

4/10 Poor

Sean

Travelled with family
Disliked: Amenities, property conditions & facilities
Property is in desperate need of an upgrade. The rooms don't have plugs convenient for phone charging, wifi is terrible and the overall condition is run down. Our room had a lampshade with a burn hole completely through the lampshade from the lightbulb.
Stayed 5 nights in May 2024
Response from Jamaal Manning on 22 May 2024
Thank you for leaving your feedback from your stay with us at The Farmington Inn. We do apologize that you experienced several shortcomings during your stay. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving our accommodations. We are working to take care of all the issues that you addressed, and we thank you for taking the time to share your feedback. We hope that we will have the opportunity to offer you a more positive experience in the future.

6/10 Okay

JASON

Travelled with family
Liked: Cleanliness
Weird place, room was ok, parking was odd, no matter what you pay on expedia they charge a 17$ "facility fee" on top of that, room ac was faltering, "breakfast" amounted to a gas station quality breakfast sandwich, cash only vending machines. Place looked nice and everything was clean but
Stayed 1 night in May 2024
Response from Jamaal Manning on 20 May 2024
Thank you for your review regarding your recent stay at our hotel. We are deeply sorry to read that we inconvenienced you during your stay by not providing the services you're accustomed to receiving. Please accept our apologies for this and be assured that we have met with our leadership team to discuss your review. They are looking into each of their departments to come up with steps for improvement. Thank you again for your candid remarks, as we cannot correct and become a better facility without feedback such as yours. We do hope you give us another chance to prove that we have changed and take your comments seriously.

8/10 Good

Michael T.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel reasonable priced near family.
Stayed 1 night in May 2024
Response from Jamaal Manning on 20 May 2024
We are so appreciative that you took the time to share your thoughts regarding your recent stay. We look forward to welcoming you back to the Farmington Inn.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute! Very clean! Friendly staff. Good breakfast.
Stayed 1 night in May 2024
Response from Jamaal Manning on 20 May 2024
Thank you for staying with us. I'm delighted to know you enjoyed an experience that exceeded expectations. It is always our goal to exceed rather than meet! Thank you for noticing and letting our successful efforts be known. We truly hope to see you again!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and convenient to the places I was visiting
Stayed 2 nights in May 2024
Response from Jamaal Manning on 14 May 2024
Thank you for taking the time to share your experience at the Farmington Inn. We are delighted to hear that you enjoyed your stay with us. We look forward to the opportunity to welcome you back again in the future!

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far my most favorite hotel in the Greater Hartford area. We stay here to visit family and the rooms are clean and the beds are comfortable. The staff has always been friendly and accommodating. It’s more like a bed and breakfast with charming and historic decor. The breakfast is outstanding! We will be back.
Stayed 3 nights in Apr 2024
Response from Jamaal Manning on 3 May 2024
Thank you so much for your compliments, we are SO pleased that you enjoyed your stay and very much look forward to hosting you in the future. I have been sure to pass your kind words onto our staff. We are very grateful.

10/10 Excellent

Sarah

Stayed 1 night in May 2024
Response from Jamaal Manning on 22 May 2024
Thank you for taking the time to share your thoughts regarding your stay at The Farmington Inn. We are so pleased we are able to meet your expectations. We hope to see you again in the future.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jamaal Manning on 2 May 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again!

8/10 Good

Daniel, Gorham

Liked: Cleanliness, staff & service
Room was super clean though somewhat dated as others have mentioned. Felt safe and comfortable in a second floor room. The coffee at 6:00 am was old and cold and the fresh pot was simply added to the old coffee. The Continental Breakfast was like most hotels, and I would not have paid extra if it had been required. I would consider staying here again with a few modest improvements as the price was indeed reaaonable.
Stayed 1 night in Apr 2024
Response from Jamaal Manning on 29 Apr 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again!

10/10 Excellent

Christopher, Rockwood

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. Really old school charm and elegant. The bed and pillows are amazing. The size and space of the suites is nice! The showers are nice and the bathrooms are big! 10-10 will recommend and stay at again!
Stayed 1 night in Apr 2024
Response from Jamaal Manning on 29 Apr 2024
On behalf of our entire team, I would like to thank you for your positive review. It's wonderful to know that your stay was enjoyable and that our location was a fit for your time in CT. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. Thank you for choosing us while in the area.

10/10 Excellent

Kevin

Stayed 1 night in Apr 2024
Response from Jamaal Manning on 22 Apr 2024
Thank you for your kind review. We are pleased to hear that you enjoyed your stay with us. We truly hope to see you again! Sincerely, Jamaal Manning

10/10 Excellent

Claire E.

Stayed 1 night in Apr 2024
Response from Jamaal Manning on 9 May 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again!

4/10 Poor

bernard, hamilton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is dated at a wire sticking out of my side of the mattress. Had to telephone the front desk several times for an answer to a question housekeeping staff does not replenish the coffee even though they’re not cleaning the room. Vacuuming rooms above us early on a Sunday morning.
Stayed 2 nights in Apr 2024
Response from Jamaal Manning on 16 Apr 2024
Thank you for leaving your feedback from your stay with us at The Farmington Inn. We do apologize that you experienced several shortcomings during your stay. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving our accommodations. We are working to take care of all the issues that you addressed, and we thank you for taking the time to share your feedback. We hope that we will have the opportunity to offer you a more positive experience in the future

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! A mini-fridege in the room might make it even better :)
Stayed 5 nights in Mar 2024
Response from The Farmington Inn on 10 Apr 2024
On behalf of our entire team, I would like to thank you for your positive review. It's wonderful to know that your stay was enjoyable and that our location was a fit for your time in CT. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. Thank you for choosing us while in the area.

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I spent a night at the Inn. Rebecca warmly greeted us and was super helpful. The Inn was very comfortable and quiet. The continental breakfast was one of the better ones I've had included with stays at various hotels/inns. Would definitely stay here again when in the area.
Stayed 1 night in Apr 2024
Response from Kamela Koka on 8 Apr 2024
Hello Barbara,Thank you for taking the time to share your experience at the Farmington Inn. We are delighted to hear that you enjoyed your stay with us. We look forward to the opportunity to welcome you back again in the future! Regards, Kamela Koka

10/10 Excellent

Gary

Travelled with partner
Liked: Amenities, property conditions & facilities
The inn was nicely decorated and a wonderful departure from the somewhat generic chain facilities. The room was beautiful and very clean. While there were signs of age here and there, they were noticeable only if you really looked. The staff at check-in were friendly and helpful, making us feel quite welcome. If the need arises to stay in the area again, we will definitely stay at the Farmington Inn!
Stayed 1 night in Mar 2024
Response from Kamela Koka on 8 Apr 2024
Hello Gary,I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.Regards,Kamela

10/10 Excellent

Patti

Stayed 1 night in Mar 2024
Response from Jamaal Manning on 18 Apr 2024
Thank you for your kind review. We are pleased to hear that you enjoyed your stay with us. We truly hope to see you again! Sincerely, Jamaal Manning

10/10 Excellent

Cynthia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we come to Connecticut to visit friends and family and have not ever been disappointed in the rooms, location and the staff is the most friendly and attentive. There are terrific restaurant nearby and a short drive to shopping.
Stayed 1 night in Mar 2024
Response from Kamela Koka on 25 Mar 2024
Thank you for your kind remarks. We are so glad to hear that you enjoyed your stay. We are fortunate to have a beautiful property but, most importantly, to have a team committed to providing genuine, caring and sincere service. They always strive to meet and exceed our guests’ expectations. It will be our privilege to welcome you back ! Warmest Regards, Kamela Koka

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service staff was excellent and accommodating.
Stayed 2 nights in Mar 2024
Response from Kamela Koka on 19 Mar 2024
Thank you so much for your compliments, we are so pleased that you enjoyed your stay and very much look forward to hosting you in the future. I have been sure to pass your kind words onto our staff. We are very grateful .

10/10 Excellent

KINGA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect service
Stayed 1 night in Mar 2024
Response from Kamela Koka on 19 Mar 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

8/10 Good

Robert

Liked: Cleanliness, staff & service
Overall, a very good value especially for a pet-friendly hotel that accepts medium size dogs. The cleaning staff is using way too much air freshener in the hallways - it can almost gag you! Also, there is much lawn to walk your pet. But otherwise, this is a decent place to sleep in a beautiful area of CT.
Stayed 1 night in Mar 2024
Response from Kamela Koka on 19 Mar 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

10/10 Excellent

Adero-Zaire

Stayed 1 night in Mar 2024
Response from Kamela Koka on 8 Apr 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

8/10 Good

David

Business traveller
Liked: Staff & service
Unique and tradition. Nice change away from standardized hotels
Stayed 1 night in Mar 2024
Response from Kamela Koka on 19 Mar 2024
Thank you for your kind review. We are pleased to hear that you enjoyed your stay with us. We truly hope to see you again! Sincerely, Kamela Koka

10/10 Excellent

Sharon, Ridgefield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice inn. Convenient to West Hartford and great value for price.
Stayed 1 night in Mar 2024
Response from Kamela Koka on 19 Mar 2024
Thank you for choosing The Farmington Inn & Suites.We hope to be of service to you in the near future.

10/10 Excellent

Patti

Stayed 1 night in Mar 2024
Response from Kamela Koka on 25 Mar 2024
We are so appreciative that you took the time to share your thoughts regarding your recent stay. We look forward to welcoming you back to the Farmington Inn. Regards, Kamela Koka

8/10 Good

Gregory

Stayed 1 night in Feb 2024
Response from Kamela Koka on 26 Feb 2024
Thank you for choosing the Farmington Inn &Suites. We look forward to seeing you soon!

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting relatives, friendly staff with suggestions for dinner. Nice clean hotel, not super fancy but does the job
Stayed 1 night in Feb 2024
Response from Kamela Koka on 18 Feb 2024
Hello Mark,Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy
Stayed 3 nights in Feb 2024
Response from Kamela Koka on 13 Feb 2024
Hello Michael,Thank you for taking the time to write a review on the Farmington Inn & Suites. I am glad to hear that you enjoyed your stay with us. We hope to see you soon!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet comfortable, great atmosphere
Stayed 1 night in Feb 2024
Response from Kamela Koka on 8 Feb 2024
We are so appreciative that you took the time to share your thoughts regarding your recent stay. We look forward to welcoming you back to the Farmington Inn. Regards,Kamela Koka

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint kinda like a bed and breakfast. Breakfast choices very good. Bed was too soft. Heat vs Cool controls hard to manage for comfort. Staff was very nice and accommodating.
Stayed 5 nights in Jan 2024
Response from Kamela Koka on 8 Feb 2024
We are so appreciative that you took the time to share your thoughts regarding your recent stay. We look forward to welcoming you back to the Farmington Inn.Regards, Kamela Koka

10/10 Excellent

Alexandra, Needham

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant place. The room and the bathroom spacious, enough counter space in the bathroom. Decent breakfast options. Convenient to the highway.
Stayed 1 night in Jan 2024
Response from Kamela Koka on 31 Jan 2024
Thank you so much for taking the time to share your thoughts with us, we appreciate your feedback! I am thrilled to see you enjoyed our amenities and your time on our property. Our team strives to provide an excellent guest experience for everyone we encounter, it's wonderful to see we were able to accomplish this for you! Thank you for choosing the Farmington Inn. We hope to see you soon! Warm Regards, Kamela Koka

10/10 Excellent

Joyce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kamela Koka on 30 Jan 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Kamela Koka on 30 Jan 2024
We are so appreciative that you took the time to share your thoughts regarding your recent stay. We look forward to welcoming you back to the Farmington Inn. Regards, Kamela Koka

8/10 Good

RUTH

Travelled with partner
Liked: Cleanliness, staff & service
Bathroom should be updated
Stayed 3 nights in Jan 2024
Response from Kamela Koka on 21 Jan 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

10/10 Excellent

Kelley

Stayed 2 nights in Jan 2024
Response from Kamela Koka on 19 Jan 2024
Hello Kelley,Thank you for choosing The Farmington Inn & Suites.We look forward to being of service to you in the future.

10/10 Excellent

Julius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kamela Koka on 11 Jan 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay.
Stayed 1 night in Dec 2023
Response from Kamela Koka on 10 Jan 2024
Thank you for taking the time to review your recent stay with us. I am so happy to hear that you enjoyed your stay. Thank you for choosing the Farmington Inn & Suites. Please come back and visit us again the next time you are in Connecticut. Regards, Kamela

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Truly excellent. The only minor thing was that for some reason the cold water ran warm at first. Everything else was excellent.
Stayed 4 nights in Dec 2023
Response from Kamela Koka on 10 Jan 2024
Hello Timothy,Thank you for your kind review. I am pleased to see you enjoyed our amenities and your time on our property. It was our pleasure to be of service to you. We hope that we will see you here again soon. Regards, Kamela Koka

6/10 Okay

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is starting to show its age. Hallway carpets are showing wear. Very uncomfortable mattress.
Stayed 4 nights in Dec 2023
Response from Kamela Koka on 19 Jan 2024
Dear Vincent,Thank you for having taken the time to share with us your impressions following your stay at The Farmington Inn & Suites. We regret to learn that you were not satisfied with your recent experience and are disappointed by your low score. I am thankful for your feedback as it will allow us to train our teams and improve our quality of service.Regards,Kamela

8/10 Good

Hope

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Kamela Koka on 10 Jan 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Kamela Koka on 10 Jan 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

8/10 Good

Glenn

Travelled with family
Stayed 1 night in Dec 2023
Response from Kamela Koka on 10 Jan 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe an elevator?
Stayed 1 night in Dec 2023
Response from Kamela Koka on 10 Jan 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

10/10 Excellent

Corie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kamela Koka on 10 Jan 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kamela Koka on 10 Jan 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property overall was very nice, and the area was excellent, convenient to many local sites and food. The size of the king suite was awesome, but location on the main road was a bit loud. The carpet was a bit frayed on the stairs and there was a crack in the wall of our suite. That being said, would stay here again with pleasure.
Stayed 5 nights in Dec 2023
Response from Thank you for choosing the Farmington Inn & Suites on 10 Jan 2024
Hello Robert,We are so appreciative that you took the time to share your thoughts regarding your recent stay. We look forward to welcoming you back to the Farmington Inn. Regards, Kamela Koka

6/10 Okay

Jackie

Disliked: Cleanliness
The Inn is quaint but really needs to be updated , worn out carpets and wall paper, our room had a very stale odor that stuck to my hair and clothes .
Stayed 1 night in Dec 2023
Response from Kamela Koka on 19 Jan 2024
Hello Jackie,Thank you for your recent visit and for sharing your feedback. We strive to provide excellent service and customer satisfaction from the moment you arrive, and we regret this was not your experience. We apologize your visit did not meet your expectations, and we thank you for bringing these concerns to our attention. Your feedback will be shared with our team so we know how we can improve. It was a pleasure hosting you!Regards,Kamela

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Cozy
Quaint and cozy lodging in heart of Farmington Ct. Clean, quiet, with old fashioned furniture (canopy beds).
Stayed 1 night in Dec 2023
Response from Kamela Koka on 10 Jan 2024
Thank you for taking the time to review your recent stay with us. I am so happy to hear that you enjoyed your stay. Thank you for choosing the Farmington Inn & Suites. Please come back and visit us again the next time you are in Connecticut. Regards, Kamela