Exterior

Reviews of La Quinta Inn by Wyndham Farmington

2.5 out of 5
La Quinta Inn by Wyndham Farmington
675 Scott Ave, Farmington, NM

Reviews

7.8

Good

Rating 10 - Excellent. 336 out of 1002 reviews" "
Rating 8 - Good. 384 out of 1002 reviews" "
Rating 6 - Okay. 135 out of 1002 reviews" "
Rating 4 - Poor. 81 out of 1002 reviews" "
Rating 2 - Terrible. 66 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice, easy check in. Nice staff
Stayed 1 night in Apr 2024
Response from Manager on 11 Apr 2024
Hello Winston,We appreciate your continued patronage and are pleased to hear that you found our check-in process smooth and our staff friendly. Feel free to reach out to our management if you have any further feedback to share.

2/10 Terrible

Joel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a nice place to stay.
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Joel, We regret to learn that your stay did not meet your expectations. We value all feedback to continuously improve our services. Your comments have been noted for our ongoing enhancements.

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged way to much for deposit for a dirty place - would not give refund. Very disappointed
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Adrian, We regret to hear about your experience and appreciate your feedback. Guest satisfaction is important to us, and we encourage you to reach out to management directly to address any concerns regarding your deposit. Your comments will be shared with our team for review and improvement.

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place overall
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Winston,We appreciate your feedback and are glad to hear that you had a good overall experience during your stay. Our team strives to deliver exceptional service to all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team. Your input is valuable to us.

10/10 Excellent

Teena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Teena,We're thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Michelle,We're thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another exceptional experience.

8/10 Good

Brenda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very quiet, well kept property located in an industrial area not conducive to walking. Pizza right next door, though!d
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Brenda,We appreciate your feedback and are delighted to hear you enjoyed the peaceful atmosphere of our well-maintained property. It's great to know you found convenience in having a pizza place nearby. Should you have any future concerns or inquiries, please don't hesitate to reach out to us directly.

4/10 Poor

Alexandria

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very informative, welcoming, and helpful
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Alexandria,We are delighted to hear that our staff provided you with excellent service during your stay. Our team works hard to ensure all guests feel informed and welcomed throughout their visit. It would be a pleasure to welcome you back for another enjoyable experience at our hotel.

2/10 Terrible

antoinette

Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello antoinette, We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us directly with any feedback you'd like to share so we can address any concerns you may have had.

10/10 Excellent

Joy

Easy access
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello Joy,We appreciate your feedback on the easy access of our hotel. Should you have any more comments or suggestions, please feel free to reach out to our management team.

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was an ok room pretty basic very small bathroom. The layout was confusing of where the room are. But there was a lot of vagrants roaming. 6/10 would stay again
Stayed 1 night in Feb 2024
Response from Manager on 21 Feb 2024
Hello Matthew, We appreciate your feedback on the room layout and size. We regret any confusion but are glad you found the room okay overall. We strive to ensure all guests feel safe during their stay. Thank you for considering staying with us again.

10/10 Excellent

Modesta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy to get too.
Stayed 1 night in Nov 2023
Response from Manager on 27 Jan 2024
Hello Modesta,Thank you for your feedback on the convenience of our hotel's location. We are pleased to hear that you found it quick and easy to access. If you have any further comments or suggestions, please feel free to reach out to us.

6/10 Okay

Michael

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Great bed. Shower backed up. Good front desk.
Stayed 1 night in Jan 2024
Response from Manager on 26 Jan 2024
Hello Michael,Thank you for your feedback about our comfortable beds and positive interaction with our front desk team. We apologize for any inconvenience caused by the shower issue you experienced during your stay. We appreciate you bringing this to our attention and will look into it further to ensure a better experience for future guests.

8/10 Good

Allison or Lucy, Chinle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 22 Jan 2024
Hello Allison or Lucy, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 Okay

Sheldon, Dennehotso

Travelled with partner
Liked: Staff & service
idk
Stayed 1 night in Jan 2024
Response from Manager on 22 Jan 2024
Hello Sheldon, Thank you for sharing your feedback. We truly value all guest experiences. We apologize for any inconveniences you may have encountered during your stay. We appreciate your suggestion regarding the breakfast options and will take it into consideration for future improvements. We strive to provide a comfortable stay for all guests and we regret if we fell short in meeting your expectations. We hope to have the opportunity to welcome you back in the future for a better experience.

10/10 Excellent

Dewayne

Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Dewayne,We are delighted to hear that you had a fantastic experience during your stay with us. We strive to provide outstanding service and it is great to know that we met your expectations. Should you have any further feedback, please do not hesitate to reach out to us directly so that we can continue to improve our services. We hope to welcome you back soon for another excellent stay.

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 17 Jan 2024
Hello Benjamin, We appreciate you choosing our hotel for your stay. If you have any concerns or feedback from your experience, please reach out to us directly so that we can address them and ensure a better stay for future guests.

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Lynda,Thank you for choosing our hotel for your stay. We're thrilled to hear that you had a wonderful experience with us. We hope to have the opportunity to welcome you back again soon.

6/10 Okay

Lief

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on 8 Jan 2024
Hello Lief, Thank you for staying at our hotel. We apologize if there were any areas where we fell short of your expectations. We value your feedback and encourage you to reach out to us directly so that we may address any concerns you may have had. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Sheldon

Stayed 1 night in Dec 2023
Response from Manager on 28 Dec 2023
Hello Sheldon,We are sorry to hear that your stay did not meet your expectations. We would appreciate it if you could reach out to us directly with any specific feedback you may have, as we strive to continually improve our services.

2/10 Terrible

jason

Travelled with partner
The desk clerk was so rude. She wouldn’t even look at us. The tv didn’t work and she was nasty to us when we tried to get help. Eventually she moved us rooms to a stinky smoking room that had hair in the bathroom and makeup on the pillow. The worst part though was how rude she was.
Stayed 1 night in Dec 2023
Response from Manager on 25 Dec 2023
Hello jason, Thank you for bringing this to our attention. We apologize for any inconveniences you encountered during your stay. We value our guests' comfort and satisfaction, and we'll address these concerns with our staff. Your feedback is important to us, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Manager on 23 Dec 2023
Hello James,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are delighted to hear that you had a satisfactory experience with us. Should you have any further feedback or suggestions, please reach out to us directly so that we can strive to address any areas for improvement. We hope to welcome you back in the future.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 14 Dec 2023
Hello Kimberly,We are thrilled to learn that you had an excellent stay with us! It is our top priority to provide exceptional service and make sure our guests feel comfortable and satisfied. We appreciate your support and hope to welcome you back again soon for another wonderful experience.

8/10 Good

Allan

Stayed 1 night in Oct 2023
Response from Manager on 9 Dec 2023
Hello Allan, We're sorry to hear that your recent stay with us did not meet your expectations. We would appreciate it if you could kindly get in touch with us directly to provide us with more details about your experience. Our team is committed to addressing any concerns and ensuring the satisfaction of our guests. Thank you and we hope to have the opportunity to make it right.

10/10 Excellent

Kerri

Stayed 1 night in Jul 2023
Response from Manager on 9 Nov 2023
Hello Kerri,Thank you for taking the time to provide feedback and give us a rating. We appreciate your positive experience during your stay and hope to welcome you back in the future.

8/10 Good

Epesata

Stayed 2 nights in Nov 2023
Response from Manager on 8 Nov 2023
Hello Epesata,Thank you for taking the time to share your rating with us. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 Excellent

JoAnn

Stayed 1 night in Oct 2023
Response from Manager on 21 Nov 2023
Hello JoAnn,We are thrilled to hear that you had a wonderful experience during your stay with us! Thank you for taking the time to share your positive feedback. We strive to provide exceptional service and are delighted to have met your expectations. We hope to welcome you back in the future for another memorable stay.

6/10 Okay

margarita

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
El servicio de la recepción fue malo nada amable....el cuarto muy limpio pero muy pobre nomas 2 toallas para una familia de 4 y pues no fue muy bueno el servicio.
Stayed 1 night in Oct 2023
Response from Manager on 2 Nov 2023
Hello margarita,We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback regarding the reception service and will address this issue with our team. We strive to provide a clean and comfortable room for our guests, and we apologize if the number of towels provided was not sufficient. Thank you for bringing this to our attention.

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 30 Oct 2023
Hello Loretta,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you had an exceptional stay at our hotel. Your satisfaction is our top priority, and we strive to provide outstanding service. We appreciate your kind words and hope to welcome you back soon for another memorable stay.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quiet and easy to access.
Stayed 1 night in Oct 2023
Response from Manager on 30 Oct 2023
Hello John,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed the peaceful and convenient location of our hotel. We strive to provide a relaxing experience for our guests. We appreciate your kind words and hope to welcome you back again soon.

4/10 Poor

Amber

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
The temperature in the room was not controllable and set at a very uncomfortable 77 - way too hot to sleep. The floors were so dirty that i mopped them twice more before we unpacked , each time ringing out a filthy rag that had just went over supoosedly clean floors. The exterior door on second floor which was a keyed wntry never locked letting just anyone inside no key needed
Stayed 2 nights in Oct 2023
Response from Manager on 30 Oct 2023
Hello Amber,Thank you for sharing your recent experience with us. We apologize for any discomfort caused by the temperature in your room. Our team strives to provide a comfortable stay for our guests, and we appreciate your feedback on the cleaning of the floors. We will address this with our housekeeping team to ensure better attention to detail. Regarding the exterior door, we will investigate this matter further to ensure the appropriate security measures are in place. We apologize for any inconvenience caused and appreciate your valuable feedback.

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Budget Hotel.
This is a budget hotel and it shows. The beds are hard, the room is small, and the decor was bland. The worst part is the floor was dirty and the bathtub was even dirtier. The one saving grace was the sink was separate from the bathroom, which was nice. The only think hot about the breakfast was the waffles. It is also located next to some truck company, so the sound of trucks permeated our room through the night. That may be because our room faced the truck company, if you get a room facing into the courtyard or on the other side of the hotel it may not be so bad. Will I stay at this hotel again, probably not. I've stayed in several hotels in the area and this one isn't one of the best.
Stayed 3 nights in Oct 2023
Response from Manager on 25 Oct 2023
Hello Michael, We apologize for the inconveniences you faced during your stay. We appreciate your feedback and will address the issues regarding the cleanliness of the room. We understand the noise disturbance and recommend requesting a room on the courtyard side for a quieter experience. We hope to see you in the future.

4/10 Poor

Joyce

Stayed 2 nights in Oct 2023
Response from Manager on 25 Oct 2023
Hello Joyce, We apologize for any inconvenience you experienced during your stay. Please let us know what issues you encountered so we can address them promptly.

4/10 Poor

philip

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 24 Oct 2023
Hello philip,Thank you for your positive rating! We appreciate your feedback and hope to welcome you back soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a nice area. It was also quiet.
Stayed 1 night in Oct 2023
Response from Manager on 21 Oct 2023
Hello Daniel,We're glad to hear that you enjoyed our hotel's location in a nice and quiet area. Thank you for staying with us!

6/10 Okay

Lynn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Because this is an older property we could tell owner is trying to upgrade. Room with hard floor was nice. Cleaner than carpeted room for sure.
Stayed 1 night in Oct 2023
Response from Manager on 19 Oct 2023
Hello Lynn, Thank you for your feedback! We're glad to hear that you enjoyed the room with the hard floor. Our team is constantly working on upgrades to provide a better experience for our guests.

10/10 Excellent

Christen

Stayed 1 night in Oct 2023
Response from Manager on 8 Nov 2023
Hello Christen,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great stay at our hotel. We strive to provide exceptional service and a comfortable atmosphere for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, decent breakfast
Stayed 3 nights in Oct 2023
Response from Manager on 18 Oct 2023
Hi Bradley,Thank you so much for your compliments on our breakfast and how we were able to meet your expectations of cleanliness and friendly services in our hotel. We cannot begin to tell you how much we appreciate your review. We would love to have you back and we do hope to see you again soon.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 18 Oct 2023
Hello William,Thank you for your exceptional rating! We are delighted to have exceeded your expectations and look forward to providing you with another incredible experience on your next visit.

10/10 Excellent

Cliff Morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Oct 2023
Response from Manager on 18 Oct 2023
Hello Cliff Morgan,Thank you for choosing our hotel! We're delighted to hear that you had a nice stay. We hope to welcome you back again soon!

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very satisfied with our stay at La Quinta.
Stayed 1 night in Oct 2023
Response from Manager on 18 Oct 2023
Hello Bonnie,Thank you for choosing La Quinta! We are thrilled to hear that you had a satisfactory stay with us. We hope to welcome you back soon!

10/10 Excellent

Savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back! Super clean rooms 👍
Stayed 1 night in Oct 2023
Response from Manager on 18 Oct 2023
Hello Savannah,Thank you for your kind feedback! We look forward to welcoming you back soon for another enjoyable stay.

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to the river and park.
Stayed 1 night in Oct 2023
Response from Manager on 18 Oct 2023
Hello Laura,We're glad to hear that you enjoyed our convenient location near the river and park! We hope you had a pleasant stay with us.

8/10 Good

Susan

Liked: Cleanliness, room comfort
Good stay
It is a typical Farmington hotel. Clean. Next to Pizza 9. Near river. Bed was nice. I slept well. Pool closed.
Stayed 2 nights in Oct 2023
Response from Manager on 18 Oct 2023
Hello Susan,Thank you for your review. We apologize for the inconvenience regarding the pool closure. We hope to have the opportunity to host you again in the future.

6/10 Okay

Larry

Travelled with family
Disliked: Staff & service, property conditions & facilities
Night manager was rude on a phone call while we were waiting to register. Late night clerk dress very unprofessional. No way that you could tell that she was part of the staff. Room was OK. Entire property needs touching up.
Stayed 1 night in Oct 2023
Response from Manager on 18 Oct 2023
Hello Larry, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

10/10 Excellent

Marlinda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent and very clean
Stayed 2 nights in Oct 2023
Response from Manager on 18 Oct 2023
Hello Marlinda,Thank you for your kind feedback! We always strive to provide excellent service and maintain a high standard of cleanliness. We look forward to welcoming you again soon!

8/10 Good

Herman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PeeKaBo
Connecting room door allowed light and sound from under said door seriously limiting privacy!!
Stayed 1 night in Oct 2023
Response from Manager on 9 Oct 2023
Hello Herman,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our room. Please do come see us again.

10/10 Excellent

Reuben

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Manager on 10 Oct 2023
Hello Reuben,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

6/10 Okay

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dumpy lobby. Breakfast options were limited.
Stayed 1 night in Sep 2023
Response from Manager on 5 Oct 2023
Hello Evelyn ,Hello Evelyn, Guest satisfaction is our number one objective so we really appreciate the input regarding our breakfast. We hope to someday have another opportunity to host your stay.

8/10 Good

Racheal, GALLUP

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property has rundown (interior and exterior structure) appearance. As long as the bed was comfortable, I was good (it was). One of light bulbs in room didn’t work but fortunately there were several other lights to use. Set up of room entrance through exterior courtyard was very convenient to be able to access room without having to walk too far. Furniture though was nice.
Response from Manager on 5 Oct 2023
Hi Preston,Thank you for writing. Your feedback is important to us as guest satisfaction is our highest priority. I’m sorry to hear about the maintenance issues you experienced during your stay. I appreciate you bringing these issues to our attention, and I apologize for the frustration they caused. It is feedback like yours which allows us to impact future stays.