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Reviews of Brentwood Inn & Garden

2 out of 5
Brentwood Inn & Garden
600 E Broadway Street, Farmington, NM

Reviews

8.6

Excellent

Rating 10 - Excellent. 658 out of 1220 reviews" "
Rating 8 - Good. 380 out of 1220 reviews" "
Rating 6 - Okay. 103 out of 1220 reviews" "
Rating 4 - Poor. 41 out of 1220 reviews" "
Rating 2 - Terrible. 38 out of 1220 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, clean, and comfortable
Stayed 1 night in May 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the full breakfast every morning--lots of choices and always tasty and hot. I liked the fitness center and used it quite a bit. The staff was friendly and helpful and the room was extremely clean and inviting. The bed was very comfortable, also.
Stayed 3 nights in May 2024
Response from Front Desk on 8 May 2024
We are so grateful for your kind words. Thank you for sharing your review with us.

8/10 Good

REUBEN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable
Stayed 1 night in Apr 2024
Response from Front Desk on 8 May 2024
We appreciated having you as our guest and hope to see you again! Stay safe.

10/10 Excellent

NANCY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay! Had a nice quiet room. Very clean. Would definitely come back to stay again.
Stayed 1 night in Apr 2024
Response from Front Desk on 8 May 2024
Thank you so much Nancy! We are so happy to hear you enjoyed your stay with us.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service
Very nice and helpful staff. Seemed clean. The only problem with this property is that it's old. Sliding glass doors to the outside were very hard to get open. The deadbolt on our door would not work. I would still recommend this property to travelers.
Stayed 1 night in Apr 2024
Response from Front Desk on 8 May 2024
We were pleased to read you liked the staff and the room you stayed in, but we are sorry to hear there were issues with the deadbolt and sliding glass door. We will be addressing your concerns.

8/10 Good

Willy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay when you're connecting to some place else.
Stayed 1 night in May 2024
Response from Front Desk on 8 May 2024
We appreciated having you as our guest.

8/10 Good

David

Travelled with partner
Good stay . No complaints .
Stayed 1 night in Apr 2024
Response from Brentwood Inn Staff on 3 May 2024
Thank you for your review!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk on 8 May 2024
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

Noel, Portland

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Brentwood Inn Staff on 3 May 2024
Thank you for your review!

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good breakfast.
Stayed 2 nights in Apr 2024
Response from Front Desk and Staff on 24 Apr 2024
Thank you for your review!

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk and Staff on 24 Apr 2024
Thank you for your review!

10/10 Excellent

Paul

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
looked old and not kept up very good
Stayed 1 night in Apr 2024
Response from Front Desk and Staff on 23 Apr 2024
Thank you for your review!

2/10 Terrible

Erwan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very bad mattress not recommended if you have back problem
Stayed 3 nights in Apr 2024
Response from Brentwood Inn Staff on 22 Apr 2024
Thank you for your review! It helps us do better. We apologize that the mattress was an issue for your stay and will be looking into these issues!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location within town
Stayed 1 night in Apr 2024
Response from Brentwood Inn Staff on 22 Apr 2024
Thank you for your review!

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities
Staff very helpful and courteous, check in was fast, building is old but clean, we spent 1 night and it was quiet
Stayed 1 night in Apr 2024
Response from Front Desk and Staff on 21 Apr 2024
Thank you for your review! We are happy to hear that you enjoyed our facility, and hope to see you again soon!Safe travels!

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, bed clean and comfy, decent breakfast.
Stayed 1 night in Apr 2024
Response from Brentwood Staff on 21 Apr 2024
Thank you for your review!

10/10 Excellent

Seanaleigh

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Front Desk and Staff on 21 Apr 2024
Thank you for your review!

8/10 Good

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine.
Stayed 1 night in Apr 2024
Response from Brentwood Inn Staff on 20 Apr 2024
thank you for your review!

4/10 Poor

Gregory

Business traveller
Disliked: Amenities, property conditions & facilities
The wood molding is rotted and needs replaced.
Stayed 1 night in Apr 2024
Response from Brentwood Staff on 20 Apr 2024
Thank you for your feedback. we will be addressing your concerns

10/10 Excellent

Marilyn

Stayed 1 night in Apr 2024

10/10 Excellent

Fred

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband is driving cross country. He was very satisfied with his one night stay. Quiet, clean and welcoming.
Stayed 1 night in Apr 2024
Response from Brentwood Inn Staff on 19 Apr 2024
Thank you for your review!

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and quiet. Lots of parking, free internet, great breakfast and friendly staff.
Stayed 1 night in Apr 2024
Response from Brentwood Inn Staff on 19 Apr 2024
Thank you for your review!

8/10 Good

Steven

Stayed 1 night in Apr 2024
Response from Front Desk on 8 May 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Linda

The beds are horrible. They are misshapen with a “trough” in the mattress. They put a foam pad on the mattress but it doesn’t fill the hole!
Stayed 1 night in Apr 2024
Response from Brentwood Inn Staff on 16 Apr 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly

8/10 Good

Doris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk check in was good. The clerk gave us good information for restaurants and shopping in the area. Good hot breakfast. The room was large and very clean
Stayed 1 night in Apr 2024
Response from Brentwood Inn Staff on 17 Apr 2024
Thank you for your review! we hope to see you again soon! safe travels

2/10 Terrible

Gary

Stayed 1 night in Apr 2024
Response from Front Desk on 8 May 2024
We are sorry to hear about your experience with us.

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Lights in my room wasn't working, plugs didn't work.
Stayed 2 nights in Apr 2024
Response from Brentwood Inn Staff on 12 Apr 2024
Thank you for your feedback! we will be addressing your concerns

4/10 Poor

Richard, Park City

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check in went well. This is the second time I’ve stayed here. It’s an inexpensive hotel nothing fancy but decent enough. Last time I stayed here without any problems, but this time the fire alarm went off in my room early in the morning and was so loud and ear piercing. It hurt my ears and gave me a headache. It went on for about 10 or 15 minutes. Then, when I went to get my fruits and vegetables out of the refrigerator in the room, they were all frozen and hard as a rock and had to be thrown away.
Stayed 1 night in Mar 2024
Response from Brentwood Inn Staff on 12 Apr 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue.

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024
Response from Brentwood Inn Staff on 29 Apr 2024
Thank you for your review!

10/10 Excellent

Stanford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older property, but very clean and well-kept. My room was large and comfortable. Good breakfast. Id definitely stay here again.
Stayed 1 night in Apr 2024
Response from Brentwood Inn Staff on 8 Apr 2024
Thank you for your positive feed back!We hope to see you again soon! Safe travels :)

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I still enjoy staying here, but it’s definitely showing its age.
Stayed 1 night in Apr 2024
Response from Front Desk on 8 Apr 2024
Thank you for your review!

10/10 Excellent

Steven, Layton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean clean clean. Breakfast was decent. Breakfast included hot eggs, potatoes and sausage patties. Yogurt, cereal and fruit. Pleasantly surprised.
Stayed 1 night in Apr 2024
Response from Brentwood Inn Staff on 8 Apr 2024
Thank you for your positive feedback!We try to have all guests feel welcomed and safe at home! Thank you for staying with us and we hope to see you again soon!

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were delightful and helpful. Enjoyed our stay.
Stayed 1 night in Apr 2024
Response from Brentwood Inn Staff on 5 Apr 2024
Thank you for your positive feedback! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!Safe travels :)

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Mar 2024
Response from Front Desk on 4 Apr 2024
Thank you for your review!

6/10 Okay

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 4 Apr 2024
Thank you for your review

4/10 Poor

Sheldon, dennehotso

Stayed 1 night in Apr 2024
Response from Brentwood Inn Staff on 14 Apr 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convenient location!
Stayed 1 night in Apr 2024
Response from Brentwood Inn Staff on 2 Apr 2024
Thank you Robin for the awesome 5/5 rating! We are so happy our location was the perfect spot for all your needs while visiting Farmington, NM. We hope to see you again in the future, may you ever travel this way again.

8/10 Good

William

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly high marks. Room very clean. Hotel a little dated but still a nice place to stay. My only complaint would be the shower water pressure was a little low for my liking.
Stayed 2 nights in Mar 2024
Response from Brentwood Inn Staff on 1 Apr 2024
Thank you for your positive feedback and we apologize for the poor shower pressure! We will speak with our maintenance to get that addressed! Thank you for choosing BrentWood, We hope to see you again soon!safe travels!

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Clean and neat. I stay there regularly
Stayed 1 night in Mar 2024
Response from Brentwood Inn Staff on 29 Mar 2024
Thank you for your review!

8/10 Good

Fred

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Solidly good hotel for the price. if you are staying in Farmington, this is a solid place to stay. The breakfast was excellent; eggs, potatoes, waffles, etc; a good selection and the hotel is right downtown near lots of other places to visit.
Stayed 1 night in Mar 2024
Response from Brentwood Inn Staff on 29 Mar 2024
Thank you very much for your Positive feedback!We are happy to hear you enjoyed our facility and hope to see you again soon!

8/10 Good

Jolie

Stayed 3 nights in Mar 2024
Response from Brentwood Staff on 19 Apr 2024
Thank you for your review!

8/10 Good

Shawn, Leeds

Travelled with family, Travelled with pets
Liked: Staff & service
The rooms we had we quite dated, but it seems the staff keep things as clean as they can. The breakfast was really quite good. And we found the staff was wonderfully friendly during our stay.
Stayed 2 nights in Mar 2024
Response from Brentwood Inn Staff on 28 Mar 2024
Thank you for your review and Feedback! We are working on some renovations to bring us up to date. We are happy to hear you enjoyed our facility and hope to see you again soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very friendly staff, well-maintained facilities.
Stayed 1 night in Mar 2024
Response from Brentwood Inn Staff on 26 Mar 2024
Thank you for your positive feedback!We are happy to hear you enjoyed your visit and we hope to see you again soon!Safe Travels! :)

6/10 Okay

Dennis

It is just getting old and showing it's age.
Stayed 1 night in Mar 2024
Response from Brentwood Inn Staff on 26 Mar 2024
Thank you for your review. we will be addressing these issues

10/10 Excellent

THOMAS, Goshen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and easy place to spend a night.
Stayed 1 night in Mar 2024
Response from Brentwood Inn Staff on 25 Mar 2024
Thank you so much for your Positive Feedback!We are happy to hear you enjoyed our lovely environment!We wish you the safest of travels and hope to see you again soon!

8/10 Good

Francine

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Front Desk on 22 Mar 2024
Thank you for your review!

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Brentwood Inn Staff on 20 Mar 2024
THANK YOU SO MUCH FOR THE PERFECT REVIEW BERNADETTE! WE VALUE YOUR OPINION AND HOPE TO SEE YOU AGAIN IN THE FUTURE!

10/10 Excellent

Gene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and the staff was really Great
Stayed 2 nights in Mar 2024
Response from Brentwood Inn Staff on 18 Mar 2024
Thank you so much for your Positive feedback!We are so happy to hear that you were happy with our breakfast and the staff! We welcome any and everyone to come rest and unwind! We hope to see you again!

2/10 Terrible

Craig

Stayed 2 nights in Mar 2024
Response from Brentwood Inn Staff on 8 Apr 2024
We are sad to hear of this review but we will be working towards making the next time more enjoyable!

8/10 Good

Craig

Liked: Cleanliness, staff & service
The staff is amazing. It is nice to have people who really care.
Stayed 1 night in Mar 2024
Response from Front Desk on 13 Mar 2024
Thank you for your Positive review! We here at Brent Wood Inn try our very best to accommodate for everyone staying with us! We like to treat our Guests as Family :) Thank you for choosing us!