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Reviews of Park Plaza Faridabad

4 out of 5
Park Plaza Faridabad
Sector 21 C, Faridabad, Delhi N.C.R

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 85 reviews" "
Rating 8 - Good. 38 out of 85 reviews" "
Rating 6 - Okay. 13 out of 85 reviews" "
Rating 4 - Poor. 6 out of 85 reviews" "
Rating 2 - Terrible. 5 out of 85 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

arashdeep

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Ompal Kaushik on 29 Feb 2024
Dear Guest ,Thank you for such kind words of encouragement and enriching star ratings. I am extremely glad that my team was able to provide with an experience worth remembering positively. At Park Plaza Faridabad, it is our endeavor that our guest experience high levels of service.I have shared this splendid feedback proudly with our team - all very excited to receive the applauds.Thank you once again for choosing Park Plaza Faridabad and we look forward to your forthcoming visits.Thanks, and regards, Team Park Plaza

8/10 Good

William

Stayed 4 nights in Feb 2024
Response from Ompal Kaushik on 29 Feb 2024
Dear Guest ,Thank you for such kind words of encouragement and enriching star ratings. I am extremely glad that my team was able to provide with an experience worth remembering positively. At Park Plaza Faridabad, it is our endeavor that our guest experience high levels of service.I have shared this splendid feedback proudly with our team - all very excited to receive the applauds.Thank you once again for choosing Park Plaza Faridabad and we look forward to your forthcoming visits.Thanks, and regards, Team Park Plaza

10/10 Excellent

Chetan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. Choice of breakfast options is very good. Comfortable stay.
Stayed 1 night in Jan 2024
Response from Ompal Kaushik on 15 Feb 2024
Dear Guest ,We appreciate you sparing your valuable time to evaluate our product and services.We look forward to welcoming you back.Thanks and regards,Team Park Plaza

10/10 Excellent

Chetan

Stayed 1 night in Jan 2024
Response from Ompal Kaushik on 15 Feb 2024
Dear Guest ,We appreciate you sparing your valuable time to evaluate our product and services.We look forward to welcoming you back.Thanks and regards,Team Park Plaza

10/10 Excellent

Rajesh

Stayed 2 nights in Jan 2024
Response from Ompal on 19 Jan 2024
Dear Guest ,We appreciate you sparing your valuable time to evaluate our product and services.We look forward to welcoming you back.Thanks and regards,Team Park Plaza .

10/10 Excellent

Ankit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay with good food options
Stayed 1 night in Nov 2023
Response from Ompal on 21 Nov 2023
Dear Guest ,Thank you for such kind words of encouragement and enriching star ratings. I am extremely glad that my team was able to provide with an experience worth remembering positively. At Park Plaza Faridabad, it is our endeavor that our guest experience high levels of service.I have shared this splendid feedback proudly with our team - all very excited to receive the applauds.Thank you once again for choosing Park Plaza Faridabad and we look forward to your forthcoming visits.Thanks, and regards, Team Park Plaza

8/10 Good

Aman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. Overall satisfactory stay.
Stayed 1 night in Oct 2023
Response from Ompal on 11 Oct 2023
Dear Guest ,Thank you for such kind words of encouragement and enriching star ratings. I am extremely glad that my team was able to provide with an experience worth remembering positively. At Park Plaza Faridabad, it is our endeavor that our guest experience high levels of service.I have shared this splendid feedback proudly with our team - all very excited to receive the applauds.Thank you once again for choosing Park Plaza Faridabad and we look forward to your forthcoming visits.Thanks, and regards, Team Park Plaza

2/10 Terrible

Dharmender

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I have ever lived in my life so far. This hotel is not worth for even 2 stars. It was a dirty, filthy hotel. The room definitely had smoking smell. There were stains all over the place including the carpet, bath sink, table etc. The toilet seat has yellow stains. The worst part was the staff's attitude. They asked me once how my stay was. I told him all the issues and their response was "sorry". What do I do with your sorry? I paid $110 per night for this filthy hotel. I filed a claim against the hotel, sent them the pics and videos of the filthy place and was able to recover some amount of money. Never stay at this hotel.
Response from Ompal on 11 Apr 2023
Dear Guest .Thank you for sharing your feedback. At Park Plaza Faridabad, it is our constant endeavor to provide our guests with the best services and facilities hence, we are disappointed to know that your experience with us has not been at par with your expectations. I really apologize for the bitter experience you had to go through and I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely,Park Plaza Faridabad

10/10 Excellent

Bhupendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Rahul Singh on 11 Apr 2023
Dear Guest ,Thank you for such kind words of encouragement and enriching 5 star ratings. I am extremely glad that my team was able to provide with an experience worth remembering positively. At Park Plaza Faridabad, it is our endeavour that our guest experience high levels of service.Thank you once again for choosing Park Plaza Faridabad and we look forward to your forthcoming visits.Regards,Rahul SinghGeneral Manager

8/10 Good

Kamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Small Hotel Close to the Market
Hotel close to market and many food outlets. Buffet Breakfast variety was quite Vast. It was comfortable and cozy stay.
Stayed 1 night in Dec 2022
Response from Ompal Kaushik on 23 Feb 2023
Dear Guest , Thank you for such kind words of encouragement and enriching star ratings. I am extremely glad that my team was able to provide with an experience worth remembering positively. At Park Plaza Faridabad, it is our endeavor that our guest experience high levels of service. I have shared this splendid feedback proudly with our team - all very excited to receive the applauds. Thank you once again for choosing Park Plaza Faridabad and we look forward to your forthcoming visits. Thanks and Regards, Team Park Plaza

10/10 Excellent

Vimal

Stayed 1 night in Nov 2022
Response from Rahul Singh on 21 Nov 2022
Dear Guest ,Thank you for such kind words of encouragement and enriching 5 star ratings. I am extremely glad that my team was able to provide with an experience worth remembering positively. At Park Plaza Faridabad, it is our endeavour that our guest experience high levels of service.Thank you once again for choosing Park Plaza Faridabad and we look forward to your forthcoming visits.Regards,Rahul SinghGeneral Manager

2/10 Terrible

Mayank

Business traveller
Disliked: Cleanliness, property conditions & facilities
Good location ! Close to industrial area. Badly maintained property. Satins on carpet, broken faucets , uneasy bed. Unhygienic room condition!
Stayed 2 nights in Nov 2022
Response from Ompal on 18 Nov 2022
Dear Guest ,Thank you for sharing your feedback. At Park Plaza Faridabad, it is our constant endeavour to provide our guests with the best services and facilities hence, we are disappointed to know that your experience with us has not been at par with your expectations. We really apologize for the bitter experience.Thanks and Regards,Team Park Plaza

8/10 Good

Aditya, Faridabad

Liked: Cleanliness, staff & service, property conditions & facilities
Good property to stay in Faridabad as looking at the limited options we have.
Stayed 1 night in May 2022
Response from Ompal Kaushik on 2 Jul 2022
Dear Guest , We appreciate you sparing your valuable time to evaluate our product and services. We look forward to welcoming you back. Thanks and regards, Team Park Plaza

2/10 Terrible

Zail

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is far below its claimed star rating and in a very poor state. I travelled from Melbourne and stayed for one night moving from Taj Vivanta as this property was closer to my last day plan of visiting a friend in Sec - 21. It is a very govt style poor experience right from the checkin process where the reception staff do not greet you let alone make you feel any welcoming. I felt that the entrance guard had much more training then the reception staff especially guy named Nikhil who could not look up my reservation made through Expedia for 15 minutes while I was standing on the reception. He is pretty cold and gave no eye contact while talking and ignorant to your queries like a typical govt employee. As it can be seen in the picture, the room carpet had stain marks all over the floor. It had ciggi burn marks all over the carpet and the room smelled of smoke despite it was a non smoking room. The bathroom locks were broken/hanging and no cleaniliness at all across the property. On the day of 23/05/22 there were thunderstorms and rain that led to the main reception leaking water from the roof right in the middle of the entrance. They had to place buckets and towels on the floor to collect all the water. This says it all about the hotels ailing infrastructure that needs a major overhaul. I will never recommend anyone to book this hotel as it will give you the feel of a low end budget hotel at a price in which several better properties are available to rent.
Stayed 1 night in May 2022
Response from Ompal Kaushik on 2 Jul 2022
Dear Guest , Thank you for sharing your feedback. At Park Plaza Faridabad, it is our constant endeavour to provide our guests with the best services and facilities hence, we are disappointed to know that your experience with us has not been at par with your expectations. We really apologize for the bitter experience. Thanks and Regards, Team Park Plaza

8/10 Good

Kritarth

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay, management needs improvement
Ran into issues during check in as the management did not have my booking information at their end.
Stayed 1 night in Dec 2021
Response from Ompal Kaushik on 2 Jul 2022
Dear Guest , Thank you for sharing your feedback. At Park Plaza Faridabad, it is our constant endeavour to provide our guests with the best services and facilities hence, we are disappointed to know that your experience with us has not been at par with your expectations. We really apologize for the bitter experience. Thanks and Regards, Team Park Plaza

10/10 Excellent

Sumit

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Danish Tyagi on 10 Mar 2021
Dear Mr. Sumit, We appreciate you sparing your valuable time to evaluate our product and services. We look forward to welcoming you back. Thanks and Regards, Team Park Plaza

8/10 Good

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Services
It was great day at park plaza. Great services
Stayed 1 night in Feb 2021
Response from Danish Tyagi on 28 Feb 2021
Dear Mr. Sumit, We appreciate you sparing your valuable time to evaluate our product and services. We look forward to welcoming you back. Thanks and Regards, Team Park Plaza

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and falling apart
Food was absolutely pathetic. The rooms are dirty, the bed is extremely uncomfortable, the showers are blocked, the bathroom faucets are rusting away to glory and are damaged. The toilet flushes dont work properly.
Stayed 2 nights in Jan 2021
Response from Danish Tyagi on 12 Jan 2021
Dear Valued Guest, Thank you for sharing your feedback. At Park Plaza Faridabad, it is our constant endeavor to provide our guests with the best services and facilities hence, we are disappointed to know that your experience with us has not been at par with your expectations. I really apologize for the bitter experience you had to go through and I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely, Park Plaza Faridabad

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by the hotel and superb food and snacks
Stayed 1 night in Mar 2020
Response from Danish Tyagi on 14 Apr 2020
Dear Valued Guest, Thank you for choosing to stay at Park Plaza Faridabad and for sharing such a kind and motivating feedback of your stay. Me and my team are absolutely overwhelmed to read that your experience at our hotel was wonderful and that our staff, service and facilities exceeded your expectations. Your generous compliment of our team is very rewarding for them. Thank you for so highly recommending Park Plaza Faridabad. The team here is looking forward to the pleasure of welcoming you and hope you return soon. Regards, Team Park Plaza

8/10 Good

Joanna

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, great staff, could do with more attention to cleaning in some areas
Stayed 2 nights in Oct 2019
Response from Danish Tyagi on 3 Nov 2019
Dear Valued Guest, We appreciate you sparing your valuable time to evaluate our product and services. We look forward to welcome you back. Thanks and regards, Team Park Plaza

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
AC was not working. Lights not working , called reception multiple time but they didn’t resolve it. At last we had to leave the hotel after few hours of check in. Very bad experience
Stayed 1 night in Sep 2019
Response from Danish on 22 Sept 2019
Dear Valued Guest, Thank you for sharing your feedback. At Park Plaza Faridabad, it is our constant endeavor to provide our guests with the best services and facilities hence, we are disappointed to know that your experience with us has not been at par with your expectations. I really apologize for the bitter experience you had to go through and I shall ensure this is looked into and such incidents do not occur in the future. Thanks and Regards, Team Park Plaza

10/10 Excellent

Neeraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Danish Tyagi on 20 Aug 2019
Dear Mr. Neeraj, We appreciate you sparing your valuable time to evaluate our product and services. We look forward to welcome you back. Thanks and regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay & staffs were very co-operative.
Stayed 1 night in Jun 2019
Response from Danish on 10 Jul 2019
Dear Guest, Thank you for choosing to stay at Park Plaza Faridabad and for sharing such a kind and motivating feedback of your stay on Trip advisor. Me and my team are absolutely overwhelmed to read that your experience at our hotel was wonderful and that our staff, service and facilities exceeded your expectations. Your generous compliment of our team is very rewarding for them. The team here is looking forward to the pleasure of welcoming you and hope you return soon. Regards, Danish Tyagi Duty Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pathetic front office staff..! Basic amenities not present in the room (like a mini fridge). AC doesn't works properly...no cooling in the common areas...but worst are the front office staff..! It's a sad and depressive place
Stayed 1 night in Jun 2019
Response from Danish on 10 Jul 2019
Dear Guest, Thank you for staying with us and sharing a detailed account of your stay. At Park Plaza Faridabad, it is our constant endeavor to provide our guests with the best services and facilities hence, we are disappointed to know that your experience with us has not been at par with your expectations. I really apologize for the bitter experience you had to go through and I shall ensure this is looked into and such incidents do not occur in the future. Thank you again for your review and we look forward to the opportunity of welcoming you soon. Regards, Danish Tyagi Duty Manager

8/10 Good

Rupinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from FOM on 3 Jun 2019
Dear Most Valued Guest, We appreciate you sparing your valuable time to evaluate our product and services. We look forward to welcome you back. Regards, Team- Park Plaza Faridabad

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is highly over rated on the website and the check in procedure too was terribly time consuming! I would like to demand some serious concession on my next bookings because of this blunder!
Stayed 1 night in May 2019
Response from FOM on 3 Jun 2019
Dear Most Valued Guest, Thank you for sharing your feedback. We have taken careful note of your comments and the same has been shared with the concerned department heads. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience. It was most kind of you to have brought the matter to our attention. Please give us another chance to showcase our product/services and assure you that we will live up to our usual high standards. We look forward to welcoming you back to Park Plaza Faridabad. Regards, Kusum Malik

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,modern and comfortable.
Stayed 1 night in Jan 2019
Response from Team- Park Plaza Faridabad on 26 Feb 2019
Thank you so much for your kind feedback. Looking forward to welcome you back at Park Plaza Faridabad.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd visit in as many months. Best place in that area. Restaurant however needs more cleanliness. Breakfast is excellent with plenty of options.
Stayed 1 night in Dec 2018
Response from FOM on 20 Jan 2019
We appreciate you sparing your valuable time to evaluate our product and services. I have conveyed your compliments to the entire team; your feedback is very motivating and will encourage the team to scale greater heights of excellence. Regards, Team - Park Plaza Faridabad

8/10 Good

ASHISH, KOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Kmalik on 29 Nov 2018
Dear Guest, Thank you so much for you feedback. Regards, Team - Park Plaza Faridabad

6/10 Okay

Chetan, India

Liked: Staff & service, property conditions & facilities
Comfortable peaceful stay. Nice food. Cooperative staff
Stayed 1 night in Oct 2018
Response from Kmalik on 29 Nov 2018
Dear Guest, Thank you so much for your review. We are looking forward to welcome you back. Regards, Team - Park Plaza Faridabad

8/10 Good

Pradeep, kerala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Good stay and you need not go out for anything I am really happy to stayed in park plazza
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The service and quality of food during Breakfast Needs Improvement specially the Service of the Staff
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommend others
Overall nice

6/10 Okay

Ribhu Nath

Liked: Property conditions & facilities
Disliked: Staff & service
Indifferent and frustrated staff of Hotel
The hotel's staff seems to be frustrated on some account. No smiles by the reception team, I was left with my suitcase to go and find my room on 5th floor -without exchanging any pleasantries, a reception staff in the lift did not wait even when he saw a foreigner rushing to catch the lift, no 'good morning' etc when you see the staff in the llift or elsewhere...

6/10 Okay

Preet , UK

Liked: Staff & service, room comfort
Nice hotel but a little style over substance
The hotel was nice but some staff were very rude and abrupt. The rooms were comfortable but there was a smell of damp. Despite being a 4 star hotel the bathrooms were to be desired. The sink seal was coming away and you couldn’t see the mould underneath. Went and ate in the restaurant one evening and the service was so slow I decided not to again. But the service for breakfast was very good!
Stayed 4 nights in Mar 2018

8/10 Good

Ravi, Mumbai

Liked: Cleanliness, staff & service, room comfort
Nice Functional Business Hotel
The Hotel is Good with Good Staff. They need to improve on the Food Taste
Stayed 1 night in Jan 2018

10/10 Excellent

Manpreet, chandigarh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay it was very comfortable at an affordable price
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills and to the point
Very receptive staff. Efficient housekeeping. Non interfering atmosphere. Very hospitable. †*****†*************††
Stayed 1 night in Dec 2017

8/10 Good

ashis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely located, comfortable, clean room.
Stayed 3 nights in Sep 2017

8/10 Good

Quazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Nilesh , Navi Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice One
Better to stay in Faridabad, with this price it is really excellent facilities with good Breakfast. Location is also near Highway, which gives easy access to other point. Even Delhi visiting person can also stay. Only AIRPORT is far away.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel !
good hotel for those wanting to stay close to the happening areas of faridabad with close proximity to metro and HUDA market. also 30 mins to delhi via metro at badkhal chowk .

8/10 Good

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

neena mehta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable hotel with friendly staff
We have just come back from the Park Plaza Faridabad after 17 days stay. All the staff were helpful and friendly which made our stay feel like home. We actually felt sad leaving the hotel. A special thanks to Arindom, Rixy, Amit, Dinesh, Deepak, and all the restaurant staff. The choices of buffet food was good too, both breakfast and dinner. The hotel often hosts Indian weddings that gave us an eye opener as to how Indian families celebrate their weddings. Wifi has been good overall apart from a few brief interruptions due to power cuts, but I managed to watch 3 rugby matches on my iPad without any problems. The bed was really comfortable and the room was a good size and well equipped. We had a higher level room which helped to escape the air pollution a bit. Although the location of the hotel is not near the metro like the Radisson Blu, we were glad we chose the park plaza as it is quieter and you can easily take uber taxis anywhere and they are cheap.
Response from ompal on 12 Oct 2023
Dear Guest ,We appreciate you sparing your valuable time to evaluate our product and services.We look forward to welcoming you back.Thanks and regards,Team Park Plaza

6/10 Okay

Francesco, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as it gets for Faridabad, but bad WiFi
The Park Plaza Faridabad is a good hotel, particularly for Faridabad, which is not a nice city. The hotel is comfortable, with very well-appointed rooms, comfortable bed, and nice bathrooms. Like in much of India, the service can be a bit overbearing (too many times do service managers knock on your door to check the standard of the service), and when something actually does go wrong, the service is unable to fix it. I had ongoing problems with the WiFi, and the IT manager managed to tell me it must've been my computer that had a problem, although my phone also couldn't connect at the same time, and I heard other guests at breakfast complaining about the same problem. As I was traveling for work, the lack of connectivity caused me a lot of problems, and led me to having to tether my phone, at added cost. Also, I would not recommend ordering any non-Indian food at the hotel, as I got food poisoning from their creamy chicken pasta. The Indian fare was very good, though. Overall, not world-class, but as good as it gets for the sad city of Faridabad.

10/10 Excellent

Arunprasad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Elsie, Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful place to stay
Thank you to all the staff at Park Plaza, Faridabad for making me so very welcome it was a pleasure to stay at your hotel. Excellent service from the moment I arrived until I left. Everybody was so helpful & friendly. Food was excellent & plenty to choose from regardless of what your tastes are. The service was equally brilliant thanks to Kartikeya Niscol who was extremely professional in all the running of the restaurant & his dedicated staff. Also his helpful & caring manner.

10/10 Excellent

Swapnil Dilip, Pune, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Recommended to all.
Stay at Park Plaza was good. Rooms are nice and conmfortable. Location is convenient. Easy to travel to various directions in Faridabad from this location. Travel time from airport to hotel is approx. 1 hour in the afternoon.Service is a bit slow. Food is good. Geoffreys pub is nice but most of the time it is empty. Management should promote it more proactively. Overall a nice place. Highly recommended to all!

8/10 Good

Rakesh, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just about OK for the price.
The breakfast buffet was just adequate. It should be more innovative.