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Reviews of Pala Mesa Golf Resort

3.5 out of 5
Pala Mesa Golf Resort
2001 Old Highway 395, Fallbrook, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 94 out of 131 reviews" "
Rating 8 - Good. 24 out of 131 reviews" "
Rating 6 - Okay. 5 out of 131 reviews" "
Rating 4 - Poor. 5 out of 131 reviews" "
Rating 2 - Terrible. 3 out of 131 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
the place was very organized and clean & loved the scenery
Stayed 1 night in May 2024
Response from Pala Mesa Resort on 28 May 2024
Thank you Amanda for the great review. We cant wait for your return to our beautiful property!

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms appear to have been very recently updated. Very nice rooms.
Stayed 1 night in May 2024
Response from Hotel Management on 27 May 2024
Hello Janice, Thank you for the positive review and feedback. We look forward to welcoming you back soon.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was newly remodeled and spacious. The staff was extremely friendly & kind. The location is a little isolated from anything but perfect for our needs for the night. I would stay again if needed.
Stayed 1 night in May 2024
Response from Hotel Management on 26 May 2024
Hello Denise, thank you for staying with us and for your kind words. We are pleased that you enjoyed your stay and look forward to welcominng you again in the future. Safe travels!

10/10 Excellent

Tiana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful! The rooms were very clean and quiet!
Stayed 1 night in May 2024
Response from Hotel Management on 24 May 2024
Hello Tiana, thank you so much for your kind words! We're delighted to hear that you found our rooms to be clean and quiet. We strive to provide a comfortable and peaceful environment for all our guests. We hope to welcome you back again in the future!

8/10 Good

Diane, Fallbrook

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Other than the room smelling very musty, everything looked very updated and functioned well. Very good value for the room. Wished the restaurant served breakfast. Better than any other lodging in the immediate area by far.
Stayed 2 nights in May 2024
Response from Front Office on 23 May 2024
Greetings, Diane. We apologize for the musty smell during your stay, but we're also glad you enjoyed the room offerings. Thank you for providing feedback and leaving us a review. We appreciate it!Regards,

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed there to sleep after a show at Pala Casino and left first thing in the morning. The room was very very clean, bed super comfortable. We checked in late at night, staff was friendly. Check in and check out very fast and efficient.
Stayed 1 night in May 2024
Response from Pala Mesa Resort on 21 May 2024
Thank you Laura for taking the time to leave us a review. We hope that you come back to stay with us again soon.

6/10 Okay

Jing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort facility is pretty old but I like the surrounding area. It’s quiet and safe, also the entrance access is very convenient.
Stayed 1 night in May 2024
Response from Hotel Management on 24 May 2024
Hello Jing, we appreciate your feedback and are glad to hear that you enjoyed the peaceful and safe surrounding area of the resort. We understand your concerns about the facility's age and are continuously working to improve the overall experience for our guests. We hope to welcome you back in the future and provide an even better experience. Thank you for choosing our resort!

10/10 Excellent

Laurie

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Pala Mesa Resort on 21 May 2024
Thank you Laurie!

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tje rooms on top of the hill gave such an amazing view. The restaurant view was amazing as well.
Stayed 2 nights in May 2024
Response from Hotel Management on 20 May 2024
Hello Javier, Thank you for your positive feedback and are so pleased you enjoyed your stay. We are looking forward to welcoming you again soon.

6/10 Okay

Marijo

Travelled with partner
The room was brand new, but the rest of the property had a lot going on
Stayed 1 night in May 2024
Response from Hotel Management on 19 May 2024
Hello Marijo, We appreciate the review and look forward to welcoming you back to Pala Mesa Resort. We are very excited about the improvements to our beautiful property. Have a great day!

10/10 Excellent

Angela

Peaceful and extremely comfy! The rooms are immaculate and the hotel grounds are well groomed and beautiful! Definitely staying there every time we visit.
Stayed 5 nights in May 2024
Response from Pala Mesa Resort on 21 May 2024
We look forward to you returning Angela!

10/10 Excellent

Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!!
Stayed 2 nights in May 2024
Response from Hotel Management on 16 May 2024
Hello Fred, Thank you for staying with us and for your positive feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Hankay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location,
Stayed 2 nights in May 2024
Response from Front Office on 14 May 2024
Greetings, Hankay. Thank you for the great feedback. We're glad you enjoyed your stay with us. Here's to next time!Regards,Front OfficePala Mesa Resort

10/10 Excellent

Mark

Stayed 1 night in May 2024
Response from Hotel Management on 14 May 2024
Hello Mark, thank you for staying with us and for your feedback! We are looking forward to welcoming you back soon!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious clean rooms.
Stayed 1 night in May 2024
Response from Front Office on 13 May 2024
Hello, Rebecca. Thank you for the great review and feedback. We appreciate it and we're glad you enjoyed your stay.Regards,

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in May 2024
Response from Hotel Management on 10 May 2024
Hello, Joseph. Thank you for the great review. We appreciate your feedback and we're glad you enjoyed your stay! Regards,

10/10 Excellent

Rossy

Stayed 1 night in May 2024
Response from Hotel Management on 27 May 2024
Hello Rossy Thank you for your positive Review. we Look forward to welcoming you back.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay at Pala Mesa. Friendly receptionist and check in and great room! Would stay again if we had another wedding in the area
Stayed 1 night in May 2024
Response from Hotel Management on 6 May 2024
Hello Ryan, Thank you for the positive review! We look forward to seeing you again in the future.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pala Mesa is a very nicely renovated property. The rooms are spacious and beautiful
Stayed 2 nights in May 2024
Response from Hotel Management on 6 May 2024
Hello Jean, Thank you for the positive review! We look forward to seeing you again soon.

10/10 Excellent

James

Stayed 2 nights in May 2024
Response from Hotel Management on 5 May 2024
Hello James, Thank you so much for your feedback! We are looking forward to welcoming you again soon.

2/10 Terrible

Shawny

Stayed 1 night in Apr 2024
Response from Pala Mesa Resort on 22 May 2024
We are sad to see a bad review, please let us know how we can improve the experience at Pala Mesa Resort.

8/10 Good

Susan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I was very comfortable and treated well by the staff in general. The room and bed were my favorite attributes oh and ease of parking. The food was decent!
Stayed 1 night in Apr 2024
Response from Hotel Management on 29 Apr 2024
Hello Susan, thank you so much for your feedback! We are looking forward to welcoming you again soon.

8/10 Good

Karen

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Hotel Management on 29 Apr 2024
Hello Karen! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

James

Liked: Amenities, property conditions & facilities
Beautiful Property it is just what I needed for this Friday morning. 🙏🙏🙏🙏
Stayed 1 night in Apr 2024
Response from Hotel Management on 26 Apr 2024
Hello James! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Lesvia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful peaceful place.
Stayed 1 night in Apr 2024
Response from Hotel Management on 24 Apr 2024
Hello Lesvia! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Rizwana

Stayed 2 nights in Apr 2024
Response from Hotel Management on 11 May 2024
Hello Rizwana! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

David

Stayed 1 night in Apr 2024
Response from Hotel Management on 9 May 2024
Hello David! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again.

10/10 Excellent

Jovanny

Stayed 1 night in Apr 2024
Response from Hotel Management on 9 May 2024
Hello Jovanny! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Jemel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Apr 2024
Response from Hotel Management on 14 Apr 2024
Hello Jemel, Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ty
Stayed 1 night in Apr 2024
Response from Hotel Management on 12 Apr 2024
Hello Mike! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hotel Management on 13 Apr 2024
Hello Eric, Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Beverly

Stayed 1 night in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you Beverly for the great review.

10/10 Excellent

Eric

Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you Eric for the positive review! We look forward to seeing you again soon.

10/10 Excellent

Robyn Kimura

Stayed 2 nights in Apr 2024
Response from Hotel Management on 26 Apr 2024
Hello Robyn, thank you so much for your feedback! We are looking forward to welcoming you again soon.

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty environment
Stayed 1 night in Apr 2024
Response from Hotel Management on 6 Apr 2024
Hello Marianne, thank you for your stay with us. We hope you had a great time and look forward to your return soon.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and a great price. Loved it!
Stayed 1 night in Apr 2024
Response from Hotel Management on 10 Apr 2024
Thank you, Angela, for the great review. We look forward to having you back at Pala Mesa Resort again soon!

10/10 Excellent

Margaret

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Person checkin in stated he was new and he seemed “LOST” took longer than it should of. Also when checking out stood in the lobby for significant time until someone walked by. Otherwise very restful sleep with beautiful grounds
Stayed 1 night in Mar 2024
Response from Hotel Management on 2 Apr 2024
We are so glad to hear you had a nice stay overall! We apologize for the front desk situation and are always looking for ways to improve. We look forward to having you back again!

10/10 Excellent

Lynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night but loved the room we were in. The staff was nice and check in was easy. Would stay here again.
Stayed 1 night in Mar 2024
Response from Hotel Management on 30 Mar 2024
Hello Lynn, Thank you for staying with us and for your feedback. We are so glad you enjoyed your stay. We look forward to welcoming you again soon!

10/10 Excellent

Aidé

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 28 Mar 2024
Hello Aidé, thank you so much for staying with us! We are looking forward to welcoming you back soon!

10/10 Excellent

Michael D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were more than accomidating executive room was beautiful and had a great view and balcony. Rooms were very clean.
Stayed 1 night in Mar 2024
Response from Aubrey on 25 Mar 2024
Hello Michael, We're so happy you have discovered our beautiful property and look forward to our upcoming renovations. Please come back soon to see what else Pala Mesa Resort has to offer.

6/10 Okay

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unbelievably brutal and rigid check-in policy. We wanted an early check-in - perhaps 2:30 PM because we were attending a wedding reception at 3:30 PM. We were told that we could check-in at 3:00 but anytime earlier including 2:30 would cost an additional $65.00. Hotel was desolate - at least it appeared so from the parking lots. Absolutely inflexible.
Stayed 1 night in Mar 2024
Response from Hotel Management on 22 Mar 2024
Hello Keith,Thank you for sharing your feedback with us. We apologize that your check-in experience did not meet your expectations. We understand how important it is to have a seamless check-in process, especially when attending an event.We would like to clarify that our standard check-in time is 4:00 PM. However, we do our best to accommodate early check-ins if there are available rooms. We apologize if we were unable to offer you an early check-in at 2:30 PM due to high demand during that time. Our records show that we were able to provide you with a check-in at 2:38 PM at no additional charge. We apologize if this time did not work for you.Regarding the additional charge, we do have an early check-in fee for guests who wish to check-in before the standard time. This fee ensures that our housekeeping staff has sufficient time to prepare the room for the next guest. We apologize if this was not communicated clearly to you.We hope that you enjoyed the wedding reception despite the inconvenience. We appreciate your feedback and will use it to improve our services in the future.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The peace and serenity of the property is very special that me!!!!! It’s like a step away from reality!!!
Stayed 2 nights in Mar 2024
Response from Aubrey on 16 Mar 2024
I'm so glad you found the peace and serenity of the Pala Mesa special! It is an escape from reality. Thank you for sharing your experience!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Loved every bit of my stay!
Stayed 1 night in Mar 2024
Response from Hotel Management on 12 Mar 2024
Thank you for your feedback and for choosing to stay with us. We can't wait to welcome you back soon!

10/10 Excellent

Luis Rey

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service & convenient
Stayed 1 night in Mar 2024
Response from Front Desk on 10 Mar 2024
Thank you for your feedback and for choosing to stay with us. We can't wait to welcome you back soon!

10/10 Excellent

Cynthia N

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property friendly staff
Stayed 1 night in Feb 2024
Response from Hotel Management on 29 Feb 2024
Hello Cynthia, thank you for your feedback and for choosing to stay with us. We can't wait to welcome you back soon!

8/10 Good

jeffery

Stayed 1 night in Feb 2024
Response from Hotel Management on 20 Mar 2024
Hello Jeffery! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

6/10 Okay

Errol

Travelled with family
Liked: Staff & service
Was not impressed with room
Traveled to visit family. Spent last 2 days in resort. Accommodations fell below expectations. Eall paoer was peeling from wall in area with the bed. I wanted a room change once I entered but I was too tired to return to check in area and it was only a 2 night stay. Wasn't best value for the money.
Stayed 2 nights in Feb 2024
Response from Hotel Management on 27 Feb 2024
Hello Errol, Thank you for sharing your experience with us. We apologize that your stay at the resort fell short of your expectations. We are sorry for the inconvenience caused by the peeling wallpaper in your room. We strive to provide clean and well-maintained accommodations for our guests, and we understand that this was not up to par. We regret that we were not able to address this issue during your stay.We value our guests' comfort and would have been happy to assist you with a room change had we been made aware of the issue. We would appreciate the opportunity to discuss your experience with you further and make things right.Thank you again for your feedback. We hope to have the chance to provide you with a more enjoyable stay in the future.

4/10 Poor

Rita

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They gave me the wrong key and I walked in on someone
Stayed 1 night in Feb 2024
Response from Hotel Management on 25 Feb 2024
Hello Rita, we want to express our sincerest apologies for the inconvenience that you experienced during your stay. As a team, we strive to provide exceptional service to all our guests, and we are saddened to know that we fell short of your expectations. We understand how frustrating it can be when things don't go as planned, and we empathize with the inconvenience caused.We genuinely appreciate your feedback, and we assure you that we are taking all the necessary steps to improve our services to avoid such situations in the future. We value your patronage and hope that you can give us another chance to serve you better.Thank you for bringing this issue to our attention.

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
It was a safe place to stay.
Stayed 2 nights in Feb 2024
Response from Hotel Management on 20 Feb 2024
Hello James! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Jong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Food was great and the golf was fun
Stayed 1 night in Feb 2024
Response from Hotel Management on 20 Feb 2024
Hello Jong! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.