Pillow-top beds, desk, blackout curtains, iron/ironing board
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Reviews of Quality Inn & Suites Everett

2.5 out of 5
Quality Inn & Suites Everett
101 128th Street SE, Everett, WA

Reviews

8.0

Very good

Rating 10 - Excellent. 382 out of 1002 reviews" "
Rating 8 - Good. 357 out of 1002 reviews" "
Rating 6 - Okay. 171 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lynne

Travelled with pets
Liked: Amenities, property conditions & facilities
Was an easy across the street stay for a class I was taking.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for business travellors. Right next the I5 and a great pub across the street for dinner. Room was clean.
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 7 May 2024
Michael,Thank you so much for your feedback. We are so happy to hear that you enjoyed the location of our hotel, and the overall cleanliness of the room. We hope to see you again!

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 2 nights in May 2024
Response from Quality Inn & Suites on 6 May 2024
Tamara,Thank you so much for your feedback! We hope to see you again soon!

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, easy access and the attention at the reception is excellent!!
Stayed 1 night in May 2024
Response from Quality Inn & Suites on 6 May 2024
Arturo,Thank you so much for your feedback. We are happy to hear that you loved our location, and that our staff was very attentive during your stay. We hope to see you again!

10/10 Excellent

HARSHAD

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 6 May 2024
Harshad,We are happy to hear your enjoyed your stay. We hope to see you again!

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was notified that a handicap room was assigned to me by my request
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 6 May 2024
Darlene,We are so happy to hear that we were able to accommodate your stay per your request for a handicapp room. We hope to see you again soon!

8/10 Good

Cameron

Travelled with family
Liked: Cleanliness
Check in person was not overly welcoming but he was efficient. It was nice to have a free hot breakfast and not the normal grab n go.
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 6 May 2024
Cameron,We are happy to hear that our staff was efficient to check you in, and that our breakfast was to your liking. We hope to see you again soon.

10/10 Excellent

Tou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and nice staff. Clean room, quiet, good food for breakfast and convenient available drinkable hot and cold water for the guest. Thank you for the great hospitality!
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 6 May 2024
Tou,We are so happy to hear that our staff was nice, and made check in easy, as well as the overall cleanliness of our rooms. We are also glad to hear our breakfast was to your liking. We hope to see you again!

6/10 Okay

Edwin

Disliked: Cleanliness, property conditions & facilities
The blankets and pillows covers smelled like someone slept there and never washed it.
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 6 May 2024
EdwinWe are so sorry to hear about this during your stay. We will pass this along to our housekeeping staff, but we hope you will return and give us another chance.

6/10 Okay

JIRYIS

Travelled with family, Business traveller
Liked: Cleanliness
It needs so much work and upgrades
Stayed 2 nights in Apr 2024
Response from Quality Inn & Suites on 6 May 2024
Jiryis,Thank you so much for your feedback. We will pass this along to our management team. We hope to see you again.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable.
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 8 Apr 2024
CarolynThank you so much for your feedback. We appreciate it. We hope to see you again!

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
Nice well kept hotel.
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 8 Apr 2024
Patrick,Thank you so much for your review. We greatly appreciate it. We are so happy to hear the overall condition of your room and the hotel was great during your stay with us. We hope to see you again!

8/10 Good

Courtney, Blaine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel in busy area. Very clean and kept up nicely. Beds were comfortable; staff was excellent. It has easy access to hwy without all the noise once you are inside. Pet friendly rooms. Good choice for us on our quick trip out of town. We will be back.
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 8 Apr 2024
Courtney,Thank you so much for your feedback. We greatly appreciate it, and we are so happy to hear that overall the room was excellent, and your stay was enjoyable. We look forward to seeing you again!

10/10 Excellent

Vincent

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Just an old property that needs better up keeping. Breakfast was ok
Stayed 1 night in Mar 2024
Response from Quality Inn & Suites on 8 Apr 2024
Vincent,Thank you so much for your feedback. We appreciate it, and we will pass along your thoughts to our management team.

10/10 Excellent

Christy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Quality Inn & Suites on 1 Apr 2024
Christy,Thank you for your review. We appreciate your feedback, and we hope to see you again soon!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Quality Inn & Suites on 28 Mar 2024
John,Thank you so much for your feedback. We appreciate it, and we hope to see you again!

10/10 Excellent

Andualem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Mar 2024
Response from Quality Inn & Suites on 26 Mar 2024
Andualem,Thank you so much for your feedback. We are so happy to hear our staff provided good customer service while you were staying with us. We hope to see you again!

10/10 Excellent

Vasiliy, Edgewood

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All was good. Thank you
Stayed 1 night in Mar 2024
Response from Quality Inn & Suites on 25 Mar 2024
Vasiliy,Thank you so much for your review. We are so glad to hear everything was good during your stay. We hope to see you again soon!

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Toilet was backed up when we got to the room and it did take some time to get it resolved by having us move to a different room. Not sure we would return.
Stayed 1 night in Mar 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable, clean, great customer service. Thank you!
Stayed 3 nights in Mar 2024
Response from Quality Inn & Suites on 8 Apr 2024
Brian,Thank you so much for your review. We are so happy to hear that our staff was excellent during your stay, as well as the room. We hope to see you again!

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 3 nights in Mar 2024
Response from Quality Inn & Suites on 25 Mar 2024
Chad,Thank you so much for your review. We are glad that your stay was quiet, and overall great. We hope to see you again!

4/10 Poor

Johnluke

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place is a little old, like you can feel the history old.
Stayed 2 nights in Mar 2024

10/10 Excellent

evangelina jose

Liked: Cleanliness
Goof
Stayed 1 night in Mar 2024
Response from Quality Inn & Suites on 18 Mar 2024
Evangelina,Thank you so much for your positive feedback. We hope to see you again soon!

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this hotel was great value for what was paid. Hotel was in good condition, great location next to the I-5, large clean rooms. The wifi was good, the beds comfortable, the included breakfast did the job. The furniture was older and showing some wear and tear, the toilet and bathroom sink were lower to the ground than in a modern hotel but those are minor issues. I would definitely stay here again if I need to spend some time in Seattle.
Stayed 2 nights in Mar 2024
Response from Quality Inn & Suites on 18 Mar 2024
Donald.Thank you so much for your through review. We will pass along your feedback to our Management Team. But, we are so happy to hear overall your stay was enjoyable - especially the location and our complimentary breakfast. We hope to see you again!

6/10 Okay

Regin

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Quality Inn & Suites on 7 May 2024
Regin,Thank you for your feedback. We hope to see you again!

8/10 Good

Joshua

Stayed 1 night in Mar 2024
Response from Quality Inn & Suites on 1 Apr 2024
Joshua,Thank you for your feedback. We appreciate it, and we hope to see you again soon!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great beds, nice breakfast, clean, nice looking room and bathroom. Had a two night stay and was happy to go back for the second night. Heater worked well, too.
Stayed 2 nights in Feb 2024
Response from Quality Inn & Suites on 4 Mar 2024
Joshua,Thank you so much for your feedback. We are so happy to hear that you enjoyed your stay, especially the condition of the room. We hope to see you again!

10/10 Excellent

virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always friendly and efficient!
Stayed 1 night in Feb 2024
Response from Quality Inn & Suites on 23 Feb 2024
Virginia,Thank you so much for your feedback. We greatly appreciate it, and we hope to see you again soon!

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Updated hotel. Our suite was surprisingly big. Management may want to consider upgrading to dogital tv service.
Stayed 1 night in Feb 2024
Response from Quality Inn & Suites on 21 Feb 2024
Carol,Thank you so much for your feedback. We appreciate it, and we will pass along the suggestion to our management team. We hope to see you again!

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Quality Inn & Suites on 21 Feb 2024
Henry,Thank you so much for your review. We really appreciate it, and we hope to see you again!

10/10 Excellent

Aaron

Stayed 1 night in Feb 2024
Response from Quality Inn & Suites on 22 Mar 2024
Aaron,Thank you so much for your feedback. We appreciate it, and we hope to see you again!

8/10 Good

Bradley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great breakfast & friendly staff
Clean and very friendly staff. We got a complimentary upgrade to a larger room which was very nice. The breakfast was one of the better complimetary breakfasts we've ever had. Only down side was how cold it was in the dining area.
Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 21 Feb 2024
Bradley,We are so happy to hear you enjoyed the free upgrade during your stay, and that our breakfast was to your liking. We are so sorry to hear that the breakfast nook was cold, but we appreciate the review, and we will be sure to coordinate with our breakfast team about the temperature. We hope to see you again!

10/10 Excellent

Wesely J

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and nic overall. Too much noise.
Stayed 1 night in Feb 2024
Response from Quality Inn & Suites on 21 Feb 2024
Wesley,Thank you so much for your review. We greatly appreciate it. We are so sorry to hear there was a lot of noise during your stay, but we hope to see you again; if we do, we offer complimentary ear plugs at the desk.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful in every way.
Stayed 1 night in Feb 2024
Response from Quality Inn & Suites on 7 Feb 2024
Sharon,We are so happy to hear your enjoyed your stay with us!

6/10 Okay

ELAINE

Travelled with family and small children
Next to a busy road, and so you can hear the cars passing. The room was ok.
Stayed 1 night in Feb 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice laminate floors on the room, nice and clean. Great staff!!!
Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 5 Feb 2024
Margaret,Thank you for your wonderful feedback! We are so happy to hear you enjoyed your stay, and that the room was nice and clean throughout your stay. We hope to see you again!

8/10 Good

Maribel

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 1 Feb 2024
Maribel,Thank you for your feedback. We appreciate it, and we hope to see you again!

10/10 Excellent

Lara, Vancouver

Travelled with family
Liked: Amenities, property conditions & facilities
Very convenient location to the outlet mall and Alderwood Mall. A bit of noise from the traffic outside, but not unbearable. Great staff
Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 1 Feb 2024
Lara,Thank you so much for your feedback. We appreciate it, and we hope to see you again soon!

8/10 Good

Mindi

Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 1 Feb 2024
Mindi,Thank you for your feedback. We appreciate it, and we hope to see you again.

10/10 Excellent

Vasiliy, Edgewood

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Andres in the front office is one of the best
Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 1 Feb 2024
Vasiliy,Thank you for your feedback! We appreciate it, and we will let Andres know about your kind words. We hope to see you again!

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everett Quality Inn
I didn’t feel the hotel was secure/safe. The elevators are not key coded, nor are the doors. Anyone get enter and access the floors without a key card.
Stayed 2 nights in Jan 2024

10/10 Excellent

KATHRYN

Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 1 Feb 2024
Kathryn,Thank you for your feedback. We appreciate it, and we hope to see you again!

10/10 Excellent

Jane

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 1 Feb 2024
Thank you for staying with us! We appreciate your feedback, and we hope to see you again!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first four days had some issues but no matter what they fixed them and did it with a smile. Cant ask better than that
Stayed 11 nights in Jan 2024
Response from Quality Inn & Suites on 1 Feb 2024
Thomas,We are so happy to hear that our staff was able to resolve any issues you had while you were here, and we are so happy to see you enjoyed your stay overall. We hope to see you again!

10/10 Excellent

Bambi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Quality Inn & Suites on 1 Feb 2024
Bambi,We appreciate your feedback, and we are happy to know you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Rebeca

Stayed 7 nights in Dec 2023
Response from Quality Inn & Suites on 11 Jan 2024
Rebeca,Thank you so much for your feedback. We really appreciate it, and we are so glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Denny

Stayed 1 night in Dec 2023
Response from Quality Inn & Suites on 4 Jan 2024
Denny,Thank you so much for your feedback. We greatly appreciate it. We hope to see you again soon!

8/10 Good

Suck Bae, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was generally good
Stayed 1 night in Dec 2023
Response from Quality Inn & Suites on 1 Feb 2024
Thank you for staying with us. We appreciate your feedback, and we hope to see you again.

10/10 Excellent

Denny

Stayed 2 nights in Dec 2023
Response from Quality Inn & Suites on 4 Jan 2024
Denny,Thank you so much for your feedback. We greatly appreciate it. We hope to see you again soon!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Quality Inn & Suites on 3 Jan 2024
Mark,Thank you for your feedback. We appreciate it, and we hope to see you again soon!