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Reviews of Holiday Inn Express & Suites Everett, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Everett, an IHG Hotel
131 128th Street SW, Everett, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1000 reviews" "
Rating 8 - Good. 296 out of 1000 reviews" "
Rating 6 - Okay. 87 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Close to Paine field for flights
Stayed 1 night in May 2024

8/10 Good

Sreenivasakumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a wry good option for family stay too. The only reason for overall 4 rating is thst we see very less vegetarian option in the breakfast. Otherwise we are fully happy and satisfied to stay here.
Stayed 2 nights in May 2024

10/10 Excellent

Zane

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice,clean quiet hotel
Stayed 2 nights in May 2024

10/10 Excellent

James

Liked: Property conditions & facilities
No comment at this yome
Stayed 1 night in May 2024

8/10 Good

Mohammad

It is ok
Stayed 1 night in May 2024

2/10 Terrible

Adam

Stayed 2 nights in May 2024

10/10 Excellent

paola

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Jo, Princeton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second extended stay at this hotel. The maintenance had been done and overall, the place was much cleaner. Breakfast always provided several options from hot to cold and was always well stocked. Easy check in and out.
Stayed 7 nights in Apr 2024

6/10 Okay

Jeff

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although the room was clean and comfortable, there are some things about his hotel that would prevent us from staying there again. The hotel is located hundreds of feet from the freeway, so the traffic noise is quite loud and consistent. The walls appear to have no insulation and we could hear every word of the conversations in the room next to us. On the plus side, the breakfast was okay. If the breakfast sausages hadn't been very overcooked, I would say that it was actually good. The staff was very courteous and friendly.
Stayed 1 night in May 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property, the indoor pool was a hit with the kids
Stayed 2 nights in Apr 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk person was Wonderful. Room was lovely. Bathroom was small. Breakfast area was very congested. Set up was off. Overall nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well laid out.
Stayed 1 night in Apr 2024

8/10 Good

Liji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family liked it. Proper breakfast
Stayed 1 night in Apr 2024

8/10 Good

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so very friendly
Stayed 1 night in Apr 2024

8/10 Good

Anatoliy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for your blessings for us
Stayed 1 night in Apr 2024

10/10 Excellent

Meylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel really clean and small really good
Stayed 1 night in Apr 2024

8/10 Good

Keri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, beds comfortable. I would have liked a little bit more of a variety for breakfast. Other than that we enjoyed our very short stay.
Stayed 1 night in Apr 2024

8/10 Good

lois

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The reason I booked this property is because we have an early morning flight out of PAE and they claimed to have a shuttle service to the airport which they do not. So we have to rely on a taxi.
Stayed 1 night in Apr 2024

10/10 Excellent

Shane

Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Stayed 1 night in Apr 2024

10/10 Excellent

Marilynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Cecilia

Travelled with family and small children
Liked: Cleanliness
Everything was good just I pick a room with a king size bed and a fold out couch but go a small couch that didn’t fold out my grandson didn’t want to sleep with us and the couch was small he had to sleep on floor 🙁
Stayed 2 nights in Mar 2024

10/10 Excellent

Dawn

Liked: Staff & service, amenities, property conditions & facilities
Awesome service excellent breakfast
Stayed 1 night in Mar 2024

2/10 Terrible

Monica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighbors yelling and alarm clock in hotel room went off at midnight

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very helpful with room key not working.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Stayed 1 night in Mar 2024

10/10 Excellent

Carlie

Liked: Cleanliness, staff & service, property conditions & facilities
The quietness
Stayed 3 nights in Mar 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to highway, great breakfast
Stayed 1 night in Mar 2024

6/10 Okay

Jacqui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and accommodating!
Stayed 2 nights in Feb 2024

10/10 Excellent

KA Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Schae

Business traveller
Disliked: Staff & service
I liked the room, it was comfortable. There is alot of parking to choose from and they give you a little parking pass. But you can hear people coming down the hall, and there is an additional lock on the inside of the door that did not latch into place. Which for me was a little scary because I'm a woman when traveling alone. When I checked in I waited a bit at the desk and once the woman saw me she huffed loudly and just looked like she checked in 20 people in a row.
Stayed 2 nights in Feb 2024

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The oddest check in experience of my life.

8/10 Good

Dien

Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Heather

Travelled with family and small children
Liked: Staff & service
I like this property for staying at but the last coupke times i notcied theres been mold on the windows.
Stayed 1 night in Feb 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty. Hair in tub, stains on furniture. Will not stay there again!
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Good
Stayed 1 night in Feb 2024

4/10 Poor

Corissa

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Fridge didn’t work, called front desk and was not fixed. Asked the next day and was told there were no maintenance people on site. Loud traffic noise, could hear word for word what my neighbours were saying in the early morning hours, key card routinely stopped working. I don’t usually write reviews but very disappointed with my stay here
Stayed 2 nights in Feb 2024

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean property with some work needed on the bath tub, can see the ring, but nothing housekeeping can do as tub must be old. They must have done some work recently as looks overall good. Liked that entry area is not carpeted. Good choice of breakfast items and glad parking is not extra like other places in Seattle. Pool is basic and i feel sorry for those who have to clean up after guests who have used it with little consideration for others. They went through to lift leaving a trail of water. Would stay again at the price point i paid.
Stayed 2 nights in Feb 2024

2/10 Terrible

Tiffany

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

4/10 Poor

David

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lack of towels, “locks” on windows don’t actually lock, blinds on both windows broken (controls legit pulled off and left on the sill), stains on floor and left overs from previous guests, no overhead lights in room besides at the door, lighting was pretty poor overall, filters to the HVAC were caked in dirt/dust and the HOT tub was literally colder than the pool while the pool tastes like salt!
Stayed 1 night in Feb 2024

10/10 Excellent

Meagan E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really great.
Stayed 2 nights in Feb 2024

4/10 Poor

Jasimine, Reno

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in couldn’t find lady for almost 15-20 min no one was at the desk. There was hair and dirt in the jetted tub and on the curtains and on the pillows. The jetted tub jets was very weak and one didn’t work also very small. The room took 6 hours to heat up with it being 38 degrees outside. Very unhappy for the price I paid.
Stayed 1 night in Feb 2024

6/10 Okay

Matthew

Travelled with family
Liked: Room comfort
Needs repair but very clean.
You get what you pay for. It was clean but some things were in need of repair. My sink leaked onto the floor. There was a ceiling leak in the breakfast area. The staff was pleasant and did everything they could to make my stay comfortable.
Stayed 4 nights in Feb 2024

10/10 Excellent

Terrianna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms! Super comfortable I will definitely return! Such a bummer I slept in and missed breakfast, I can blame the super soft pillow top mattress for that!
Stayed 1 night in Feb 2024

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

M'Lissa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024