All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Margie T. Front Office Manager on 25 Apr 2024
I am so sorry you didn't enjoy your stay. If you would like to let us know how we could have made your stay better, please let us know! Thanks for staying with us!
Our room was very clean and spacious. The beds were extremely comfortable. The restaurant on site serves a very delicious breakfast and has a salad bar available for dinner and lunch. The front desk staff were all very kind and welcoming. We enjoyed our stay and loved Eureka Springs
Kathleen
Stayed 2 nights in Apr 2024
Response from Margie T. Front Office Manager on 22 Apr 2024
Thank you so much for the kind words and for staying here with us! Please, come back anytime!!
10/10 Excellent
cheryl
16 Apr 2024
Liked: Cleanliness
cheryl
Stayed 1 night in Apr 2024
Response from Margie T. Front Office Manager on 22 Apr 2024
Thank you so much for staying with us! We hope to see you again soon!!
10/10 Excellent
phil
7 Apr 2024
phil
Stayed 1 night in Apr 2024
Response from Margie T. Front Office Manager on 29 Apr 2024
Thank you for staying wit us! Please come back anytime!
We were pleasantly surprised by the cleanliness and spaciousness of the rooms.
Melissa
Stayed 1 night in Mar 2024
Response from Margie T. Front Office Manager on 24 Mar 2024
Thank you for filling out a review of your stay. We hope to see you again when you're in Eureka Springs.
8/10 Good
Steven
18 Mar 2024
Liked: Cleanliness, staff & service
Says they have hot tub. They do not. Should take it off.
Steven
Stayed 1 night in Mar 2024
Response from Margie T. Front Office Manager on 20 Mar 2024
Good afternoon!I am sorry the hot tub was not available at the time of your reservation, we are in the process of replacing the whole thing. We do have it posted on our website, but 3rd party websites don't allow temporary changes like that to be posted. Thank you and we hope to see you again in the future!
This Inn was comfortable and clean although it is obviously an older property. The cafe was excellent
Our room had very poor lighting but, as I said, it was clean. Which is what you want most in a hotel room
John
Stayed 1 night in Mar 2024
Response from Margie T. Front Office Manager on 15 Mar 2024
Thank you so much for staying with us! We appreciate you and hope to see you again soon!
If they ever make a remake of the original Dirty Dancing, they should make it here. This place is stuck in time in the 80's, and while that may sound like a bad thing, it's actually not. Everything is pristine like it was in the 80's and we had a whole lot of fun. I can't wait to go back.
Brandon
Stayed 1 night in Mar 2024
Response from Margie T. Front Office Manager on 15 Mar 2024
Thank you so much! That's a very interesting description, I will be sharing this with our crew! Come back anytime!
10/10 Excellent
Kristina
12 Mar 2024
Kristina
Stayed 1 night in Mar 2024
Response from Margie T. Front Office Manager on 2 Apr 2024
Thank you so much for staying with us!! We appreciate you and hope to see you again soon!!
This was by far one of the best stays in any hotel I’ve ever been to. Beautiful view, great staff. The room was extremely neat and clean. Great experience. 10/10 would recommend this hotel to everyone!
Austin
Stayed 1 night in Mar 2024
Response from Margie T. Front Office Manager on 11 Mar 2024
Thank you so much! We are so glad you enjoyed your stay with us! We appreciate you and hope to see you again soon!!
Response from Margie T. Front Office Manager on 1 Mar 2024
Thank you for staying with us! We appreciate you and hope to see you again!
6/10 Okay
Kasey
26 Feb 2024
Disliked: Cleanliness, staff & service
So-so
There is remodeling going on that was not listed. Check-in went really good and Dustin was very helpful. Our room.was not cleaned when we returned for our 2nd night and we had to go to the office for assistance because no one would answer the phone. The acarde area was not open either. Bed was not the worst comfort wise but not the best either.
Kasey
Stayed 2 nights in Feb 2024
Response from Margie T. Front Office Manager on 1 Mar 2024
We are so sorry you didn't enjoy your stay. Unfortunately, being a seasonal destination, we have to get construction done when we can in the winter and our outdoor gaming area is seasonal because of the weather. Again, so sorry, but we hope you give us another chance in the future!
Great hotel clean rooms comfortable beds got a Jacuzzi room and it was great all the buttons on the jacuzzi worked great night sleep. Front desk very nice and knowledgeable.
Christopher
Stayed 1 night in Feb 2024
Response from Margie T. Front Office Manager on 1 Mar 2024
Thank you so much for the kind words!! We appreciate you and hope to see you again!!
Response from Margie T. Front Office Manager on 28 Feb 2024
Thank you for your review. We appreciate our guests taking the time to send their experience with us. Hope you get the chance to come stay with us again.
The rooms are clean and functional. The decor is dated but if you’re traveling on a budget and just need a clean room and a good nights sleep this is it
The staff was excellent! Especially Amy. She went above and beyond to help my daughter and I. So pleasant and courteous. Our room was clean and comfortable. Will definitely return next fall!
Sandra
Stayed 2 nights in Nov 2023
Response from Margie T. Front Office Manager on 4 Nov 2023
Thank you so much for the kind words, I will make sure all the staff is shown! Come see us again soon!!