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Reviews of Hampton Inn Enterprise

2.5 out of 5
Hampton Inn Enterprise
8 West Pointe Court, Enterprise, AL

Reviews

8.6

Excellent

Rating 10 - Excellent. 253 out of 473 reviews" "
Rating 8 - Good. 126 out of 473 reviews" "
Rating 6 - Okay. 62 out of 473 reviews" "
Rating 4 - Poor. 17 out of 473 reviews" "
Rating 2 - Terrible. 15 out of 473 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Ery

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The air conditioner was not working properly in our room and it was hot. The bathroom door did not close. I had to put the garbage can behind it to keep it closed.
Stayed 1 night in May 2024

6/10 Okay

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here because of my dog. Batteries were falling out of the remote control and shower handle was broken and almost falling off.
Stayed 4 nights in May 2024

6/10 Okay

Rudge

Travelled with family
Disliked: Property conditions & facilities
Limited parking. Pool was not open. After a long day of driving we were looking for a refreshing swim.
Stayed 1 night in May 2024

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Back entrance kept getting jammed. Elevator was out of compliance for safety review. Just seemed a little run down.
Stayed 1 night in Apr 2024

8/10 Good

Celestine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff treated me well.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and quiet place.
Stayed 1 night in Mar 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not cleaned well. We informed the desk agent Gracie, and she handled the concern. There is a soft place in the floor near the AC unit that I deeemed unsafe. I informed the desk agent about my concern but nothing was done. I was not offered a discount on my room rate nor an offer to change my room. I am normally a fan of Hampton Inn but was not happy with the stay. I have relatives in Enterprise and plan many visits. I was hoping this would be my go to hotel. I am going to rethink the other options available.
Stayed 2 nights in Mar 2024

10/10 Excellent

George

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast provided
Stayed 11 nights in Feb 2024

10/10 Excellent

Truman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Robert

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Doyne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

kiomishia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
It was a beautiful hotel. Staff was great, cleanliness was the amazing. Breakfast was very yummy, and had a variety. I would definitely recommend to all.
Stayed 2 nights in Jan 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Nathan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. The staff was very nice and helpful. Room was very clean and bed was super comfy. Will definitely stay again if we are up that way again.
Stayed 1 night in Jan 2024

8/10 Good

Rick

Stayed 1 night in Jan 2024

10/10 Excellent

Jerald

Stayed 2 nights in Jan 2024

10/10 Excellent

PATTIE, Fort Pierce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good location. This was a safe area. Good breakfast and friendly staff made this an enjoyable stay. Only negative thing was toilet stopped up and sink. I didn't say anything until morning bc I was tired and needed sleep. Great stay overall.
Stayed 1 night in Dec 2023

8/10 Good

RANDY

Stayed 1 night in Dec 2023

6/10 Okay

Jeffery

Stayed 2 nights in Dec 2023

6/10 Okay

Pamela

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

ROBERT

Stayed 2 nights in Nov 2023

10/10 Excellent

DUANE M

Stayed 1 night in Nov 2023

2/10 Terrible

page

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed with the hotel staff.
Stayed 1 night in Nov 2023

6/10 Okay

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Old, run down, dirty hotel. Definitely not your typical Hampton Inn.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what you would expect
Clean and comfortable. Good breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient to town
Stayed 1 night in Nov 2023

8/10 Good

william

Travelled with family
Liked: Cleanliness, staff & service
The beds were comfortable. The breakfast was very good. The room didn’t have enough lighting. The drapes didn’t come across the window. We had light coming in at night . Garbage bags too small for basket ,kept falling in. Was told we’d have a couch and sitting room suite,didn’t get one.
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family/Pet friendly Hotel
Hotel is in a good but insecure location. We thought we took a wrong turn and then realized at the street there was no signage. Good coffee shop within walking distance. Hotel is pet friendly and I was happy we were far enough away not to hear the barking we could hear walking down the hall.
Stayed 1 night in Oct 2023

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Clean, cozy, friendly staff! The beds are always the best at The Hampton Inn! This one did not disappoint. It was nice accommodations for the trip. No complaints!
Stayed 1 night in Oct 2023

10/10 Excellent

Sally

Travelled with group
Reasonable price, comfortable bed and nice front desk staff
Stayed 1 night in Oct 2023

10/10 Excellent

Jackie

Stayed 1 night in Sep 2023

10/10 Excellent

Dorette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

6/10 Okay

Silvia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

AllisonAallisonllison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Aug 2023

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly staff, and good breakfast and coffee
Stayed 2 nights in Jul 2023

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Property
Stayed 2 nights in Jul 2023

10/10 Excellent

Eric

Stayed 1 night in Jul 2023

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Not a reasonable price for disability room which was for overflow. Old noisy.
Stayed 1 night in Jul 2023

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
Staff was very friendly- love we can take our dogs with us to visit family in the area.
Stayed 2 nights in Jul 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk lady was so sweet and helpful. It’s so refreshing to get great service. I will book again for my next visit.
Stayed 1 night in Jul 2023

6/10 Okay

Yolanda

Liked: Staff & service
Disliked: Property conditions & facilities
There were little things here and there that showed the lack of attention to detail. Our room seem to show it's age with broken furniture and a broken bathroom shower.
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Got stuck in the elevator. Other than that it was ok.
Stayed 1 night in Jun 2023

2/10 Terrible

Heather

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
There was no staff when I went to check in. The pool area was gross. The worst part was we were late for my sons baseball tournament because the shower broke. When I called the front desk….no one answered. I had to go to the lobby and they didn’t have any tools to help fix it. My husband had to figure out how to stop the hot hot water from pouring out.
Stayed 1 night in Jun 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect one night stop.
Stayed 1 night in Jun 2023