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Reviews of Motel 6 Ennis, TX

2 out of 5
Motel 6 Ennis, TX
100 South I-45, Ennis, TX

Reviews

6.4
Rating 10 - Excellent. 128 out of 522 reviews" "
Rating 8 - Good. 111 out of 522 reviews" "
Rating 6 - Okay. 96 out of 522 reviews" "
Rating 4 - Poor. 74 out of 522 reviews" "
Rating 2 - Terrible. 113 out of 522 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was good
Stayed 2 nights in May 2024
Response from AH on 20 May 2024
Thank You for respond

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from AH on 21 May 2024
extremely sorry that we need meet your expectation at our place.

8/10 Good

velvadapu

Stayed 1 night in Feb 2024
Response from AH on 4 May 2024
Thank you for your respond we really appreciate it.

8/10 Good

Danielle

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to event held at Texas Motorplex
Stayed 2 nights in Apr 2024
Response from AH on 23 Apr 2024
Thank you

2/10 Terrible

Doug or Jennifer

Stayed 1 night in Apr 2024
Response from AH on 13 May 2024
Sorry for inconvenience

10/10 Excellent

Renee

Liked: Cleanliness, staff & service
Property is somewhat dated although the owners have worked to keep it clean.
Stayed 3 nights in Apr 2024
Response from AH on 18 Apr 2024
Thank You so much.

6/10 Okay

Dan, Elkhart

No chair or microwave plus the bed was wore out
Stayed 4 nights in Apr 2024
Response from AH on 14 Apr 2024
Thank You.

6/10 Okay

Sandra

Business traveller
Liked: Cleanliness
Was easy to get to. Staff made coffee for me when it was out. A mishap with my room key but no big deal. Have to walk up the stairs. No elevator.
Stayed 1 night in Mar 2024
Response from AH on 14 Apr 2024
Thank You for feedback it matter a lot.

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from AH on 6 Apr 2024
Thank you sending you feedback, we appreciate it.

2/10 Terrible

Pedro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I've stayed here multiple times and the first few stays were great and the staff were amazing. This time around I had some things that were missing after checkout, I then booked one more night as it was needed. As I am at the front desk I politely let the employee know that some of my property is missing and I seen it as I walked by the laundry room in housekeeping, I told her and she got so defensive and was so rude stating that my things were the housekeepers things. I then asked to speak to a manager and she refused, she then contacted housekeeping to try and prove her point and the housekeeper informed her that those were actually not her things, the lady still in denial said that it was the other housekeepers things, and again she was told that it did not belong to anyone in housekeeping and that those items were "found" in one of the guest rooms. The lady at the front desk then slammed the door in my face and threw my belongings to me and refused to give me her name. This was really upsetting
Stayed 1 night in Mar 2024
Response from AH on 25 Mar 2024
Extremely very sorry from our team that you had to go through all this thing during our stay with us. we will speak to out team regarding this matter and will try to improve it.

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from AH on 17 Mar 2024
Sorry we will try our best to make your stay enjoyable.

2/10 Terrible

Eugenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from AH on 17 Mar 2024
Sorry

4/10 Poor

Courtney

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from AH on 5 Mar 2024
Sorry

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful.
Response from AH on 5 Mar 2024
Thank you

10/10 Excellent

Felicia, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They or mindful of ur space an ask u if they can come clean or bring u something and if u not there they will not enter ur room.
Stayed 3 nights in Feb 2024
Response from AH on 5 Mar 2024
Thank You so much.

8/10 Good

Larra

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 weeks while waiting for an apartment to be ready for move in. Staff was friendly and helpful when I needed anything. I think they are working on remodeling and updating so there were repairs going on but they weren't disturbing to my stay or in the way. Appreciate the simple and affordable stay.
Stayed 3 nights in Feb 2024
Response from AH on 5 Mar 2024
Thank You so much and we are glad that you like your stay at our place and sorry for inconvenience.

6/10 Okay

marian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sufficient place to stay. Being upgraded
Stayed 1 night in Feb 2024
Response from AH on 5 Mar 2024
Sorry

2/10 Terrible

Cody

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting and the painted the doors while we were staying in room
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Cody,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Bettye

Stayed 1 night in Feb 2024
Response from AH on 20 Feb 2024
thank You

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from AH on 5 Mar 2024
Sorry

10/10 Excellent

PAUL, BROOKLYN

Liked: Cleanliness, staff & service, property conditions & facilities
nicer than many
Stayed 1 night in Feb 2024
Response from AH on 20 Feb 2024
We glad that you enjoyed your stay with us.

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank You
Very Thankful to all the Employees at Motel 6 in Ennis
Stayed 1 night in Feb 2024
Response from AH on 20 Feb 2024
thank you for reviewing us.

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service
This hotel was okay for the price since we needed somewhere to go, but we didn’t like that there was no microwave or lights in the front room. They only had lamps near the front door and bed, lights on in bathroom. They was also had cops show up the second night we were there and they left yellow tap in stairs. We also didn’t like that one day the room service didn’t knock and just open our door in our room. They need to upgrade.
Stayed 7 nights in Jan 2024
Response from AH on 6 Feb 2024
Thank you for feedback we'll definitely work on it.

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was roach infested. TV didnt work. Bathroom door doesnt close. Confirmed drug exchanges right outside the back door.
Stayed 1 night in Jan 2024
Response from AH on 17 Mar 2024
Sorry

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from AH on 6 Feb 2024
thank you

10/10 Excellent

Genevieve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from AH on 6 Feb 2024
Thank you and we are glad that you enjoyed your stay with us.

10/10 Excellent

Zachary

Travelled with partner
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from AH on 6 Feb 2024
thank you

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 113
I stayed here for around two weeks Cause you couldn’t beat the price. Didn’t have any issues that weren’t corrected promptly! The staff was super friendly! Laundry machines worked!
Stayed 5 nights in Jan 2024
Response from Nancy Y. on 17 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Kathy

Stayed 1 night in Jan 2024
Response from AH on 6 Feb 2024
thank you

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red headed step child treatment
So it was by far tte worst room ever which doesnt surprise me because it seems like one night i get a nice room and the next a terrible one. Clearly im not important enough to get a decent room every night it apeers. IT was almost like the person who checked me in was going to have clean the room afterwards so they put me in a crappy room that doesn't have to be cleaned as well or to till like the new rooms. I would have been totally embarrassed if my wife was staying with me.There was roaches poorly maintained ac units you could see light through wholes in the floor and so on.The bed looked like it had been slept in like it wasnt turned from the last person . I only stay at motel 6 so next week hopefully ill stay on a good room night
Stayed 1 night in Dec 2023
Response from Nancy Y. on 3 Jan 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great stay but fix the window
Everything is good as usual except this time i have a broken window and i can hear all the ouside noises outside and feel a draft coming through it. Its been a long day and im exausted so im dealing with it because im checking out in the morning. The location besides being upstairs is one I prefer and they have great service so im not bashing .
Stayed 1 night in Dec 2023
Response from Nancy Y. on 21 Dec 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Angel

Stayed 7 nights in Dec 2023
Response from AH on 6 Feb 2024
Thank you

6/10 Okay

steven

Response from Manish Patel on 20 Feb 2024
thank You

2/10 Terrible

Leroy

Stayed 2 nights in Nov 2023
Response from AH on 5 Dec 2023
sorry for inconvenience

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Loved the stores and restaurants so close.
Stayed 2 nights in Nov 2023
Response from AH on 16 Nov 2023
thank you so much

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Stayed 1 night in Nov 2023
Response from AH on 16 Nov 2023
Thank you for your review.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a decrnt room for a decent price. I reserved late because I was traveling which I do alot so the fee was discounted low enough to justify not staying full night since i just needed to rest. The beds are comfortable and clean. Since the check in is fast and convenient i was able to rest longer then usual.
Stayed 1 night in Nov 2023
Response from AH on 16 Nov 2023
Thank you so much that you like your stay with us.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from AH on 16 Nov 2023
Thank you so much

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from AH on 8 Nov 2023
we are glad that you like your stay with us.

2/10 Terrible

christie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT HAPPY
We were to have gotten a handicap room, but did not. We got a step up tub that was slick when wet. I went to get out of the tub and slipped. The bathroom door had where someone put a fist through it. There is no microwave or coffee pot in rooms. No breakfast in the morning. Instead of charging for 3 days when we checked in it was done 2 then 1.When we checked out my sister went in to get a receipt for me. The lady at the front desk was very rude. I have a hard time climb in & out of the truck. My husband left his wallet, when i called they did have it. i had my friend go get and they just handed it over. i have stayed at Motel 6 several times. but will not again.
Stayed 2 nights in Nov 2023
Response from AH on 8 Nov 2023
Extremely sorry for it, we are very sorry for it, we will work on it.

8/10 Good

Kurtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from AH on 8 Nov 2023
thank you so much.

6/10 Okay

Norman

It was okay I've seen better motel 6 but it was average seem like those low budget
Stayed 1 night in Nov 2023
Response from AH on 8 Nov 2023
thank you so much for your review.

4/10 Poor

Kristie

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Wouldn't stay there again
Stayed 1 night in Oct 2023
Response from AH on 3 Nov 2023
Extremely sorry that we didn't reached out your expectation. we will try our best to work on it.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from AH on 3 Nov 2023
Thank you so much for sharing your good experience with us.

10/10 Excellent

Steve

Ff
Stayed 1 night in Oct 2023
Response from AH on 3 Nov 2023
Thank you so much.

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Ennis Motel 6
Another Great Stay at Motel 6 in Ennis, Tx
Stayed 1 night in Oct 2023
Response from AH on 3 Nov 2023
Thank you, we are so glad that you liked your stay with us.

6/10 Okay

Nathan

Disliked: Room comfort
Stayed 1 night in Oct 2023
Response from AH on 3 Nov 2023
Thank you

2/10 Terrible

Trisha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Blankets had cigarette burns in them, bathroom door wouldn’t shut correctly, bathroom was dirty
Stayed 2 nights in Oct 2023
Response from AH on 29 Oct 2023
Sorry for inconvenience, We will try our best best next time to overcome your experience with us.

6/10 Okay

Kevin

Disliked: Property conditions & facilities
Needs update
Stayed 1 night in Oct 2023
Response from AH on 15 Oct 2023
Thank You for Your Review

2/10 Terrible

James and Christina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
smoking room was all that was available and it smelt like an ashtray.Nasty dirty smelly room!!!! Wall, lamp shades and mattress are hideous. Shower head connection sprays water all over the floor and the handle came off
Stayed 1 night in Oct 2023
Response from AH on 15 Oct 2023
Sorry for not making your stay as enjoyable, We will make a note and will work on it.