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Reviews of The Moxy

2.5 out of 5
The Moxy
Dockyard Drive, English Harbour, Saint Paul

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Travelled with family
Disliked: Property conditions & facilities
Way too expensive for what you got rooms very smalll and outdated it’s an $80 dollar room for over $200 I would not have stayed there except only hotel that had a room.
Stayed 1 night in Feb 2024
Response from Team Moxy on 23 Feb 2024
Hi Andrew, We regret to hear your stay was not to your satisfaction.We would like to start by saying our rooms have just been fully renovated and bathrooms fully refurbished, and we can assure you that all our rooms are well above the standard in the Caribbean. We charge competitive and below average prices for what we offer in peak season. We are not a 5 star hotel but we do offer clean, classy rooms. Our prices drop in off season should you wish to visit the Caribbean again . Kind Regards, The Moxy Team

10/10 Excellent

Mark, Santa Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location if you want to be in the middle of restaurants & bars…grocery store & dive shop are also within two short blocks. Everything you need: good bed, shower, fridge, and Wi-Fi…nice touches like water already filled in kettle :-)
Stayed 2 nights in Dec 2023
Response from Flo on 12 Dec 2023
Seasons Greetings Mark, Thank you for choosing to stay with us at The Moxy, we really appreciate your feedback. we are thrilled to hear everything was satisfactory, this means a lot to us, we look forward to hosting you again in the future. All the best for the Holidays, The Moxy Team

2/10 Terrible

Verified traveller

Disliked: Staff & service
Will not be returning
No reception and no one was available to greet or meet us. We had to call a number. 1 room was leaking so they moved some of our group to another location and my room the shower didn’t work and bed sheets missing. A very expensive disappointing stay and ensure you use the security lockers. The location is not secure.
Stayed 1 night in Feb 2023

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water. No good wifi. Cant reach property owners. Tiny room that was smelly and dirty
Stayed 1 night in Feb 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls stay
Good location and helpful staff
Stayed 1 night in Jan 2022

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Reasonably Good
The Moxy was reasonably good. However, the room was quite small and there was no chair in the room. Also, there is no one on site.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked my stay as it was used for me to quarantine. Close to grocery store and restaurants
Stayed 2 nights in Feb 2021

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheerful and peaceful
Cheap and cheerful for thw time of season. Clean and tidy and in good condition. Comfortable and quiet.
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2020

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Dion, Secaucus Nj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Jaime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, Nice Affordable
Sweet clean and affordable right in the heart of English Harbor. Next to bars and restaurants. 5-minute walk to the Antigua Yacht Club in one direction and 5 minutes to the Dockyard in the other. The room was cold and clean. This is a no-frills operation, which is just what I needed.
Stayed 1 night in Feb 2020

10/10 Excellent

Neil, English Harbour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk area could not be found. Hot water was an issue few days My room was not cleaned on Saturday The room is newly renovated however the mattress is uncomfortable wrapped with plastic. The hot water cattle did not work in the room. Need guest room amenities such as lotion shower cap and place to place personal amenities no counter space.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveller

Unfortunately no one present at check in (or any day thereafter) to ask for things. Room was very basic for cost but great location.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like Nothing about the Moxy hotel, the service, appearance, amenities and staff.
Stayed 2 nights in Sep 2019
Response from The Moxy on 21 Sept 2019
Please could you give us your name and a contact number to understand what was the problem. We don’t consider the anonymous reviews. Thank you.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Price and location to the yacht club. Nice hot shower with good water pressure.
Stayed 4 nights in Mar 2019

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but good
Basic hotel but rooms are fine and its a great location. If you are looking for budget/no frills the Moxy is great. Rooms have air conditioning.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moxy's is in a brilliant location in English Harbour and a short walk from restaurants, beaches, shops and the gorgeous Georgian dockyard where Nelson was based for a time. The rooms are quiet, spacious, well appointed and very clean and comfortable. The manager and staff are kind and helpful and we were delighted with our stay here.
Stayed 9 nights in Jan 2019
Response from The Moxy on 18 Feb 2019
Thank you for choosing The Moxy Ltd and for your review. We are happy that you enjoyed your stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Our stay at The Moxy was comfortable. A few added comforts would make a huge difference: TV; coffee (only tea) in the room; hair dryer and extra waste bin in the bedroom. The wall-mounted shower gel containers were not working. The new towels were great, but the pillows were uncomfortable. The breakfast service was not available yet, as advertised. The staff were very friendly and helpful. We would stay there again.
Stayed 3 nights in Dec 2018

10/10 Excellent

Sytske

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home
I stayed at the Moxy because of its central location between Falmouth Harbour and Nelson's Dockyard. The hotel manager makes you feel at home. I stayed in a room for two persons which is quite luxury. The one person rooms are a bit more basic but have everything you need. I enjoyed my stay over here and it felt like home for a week.
Stayed 2 nights in Feb 2019

10/10 Excellent

Marie pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent sejour
Le gérant César est une personne vraiment très accueillante et sympathique. Il parle très bien français. M’a accueillie avec beaucoup de gentillesse. Un problème de réservation étant survenu (demande de prolongement de séjour) il n’a pas hésité à m’offrir la dernière chambre de luxe au prix de ma demande de chambre simple. La restauration est de qualité avec des produits frais ( le pain italien est délicieux). Des concerts intéressants de groupes de musiciens locaux sont programmés dans l’hotel. L’emplacement est idéal, près des plages comme pigeon bay, accessible à pied. Bonne chance
Stayed 1 night in Jan 2019
Response from The Moxy on 18 Feb 2019
Hello, Thank you for staying at The Moxy. We are happy that you enjoyed your time with us.