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Reviews of Englehart Inn

2 out of 5
Englehart Inn
334416 Highway 11 North, Englehart, ON

Reviews

6.4
Rating 10 - Excellent. 32 out of 142 reviews" "
Rating 8 - Good. 35 out of 142 reviews" "
Rating 6 - Okay. 34 out of 142 reviews" "
Rating 4 - Poor. 6 out of 142 reviews" "
Rating 2 - Terrible. 35 out of 142 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

steve

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Very poor cleaning of the bathroom. Fresh towels and linens but couldn't take a shower as it has soap left on the porcelain tub
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, room comfort
All of the staff was amazing, extremely welcoming and accommodating always willing to make sure you have what you need and are comfortable.
Stayed 2 nights in Dec 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

2/10 Terrible

Jonathan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The town and the area around the town is very scenic and nice, hotel was terrible, though. I will never go back there again, The hot and cold was plumbed in backwards on the shower, There was mystery stains everywhere, The lawn was not cut or kept up and garbage all around the door entering the hotel room, And there is also some kind of weird funk smells. In the day time the staff was airing out mattresses outside the hotel.
Stayed 2 nights in Aug 2023

2/10 Terrible

Catherine

Stayed 4 nights in Aug 2023

2/10 Terrible

Carol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, run down, smells, rusty sink
Stayed 4 nights in Aug 2023

8/10 Good

Dariusz

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Kenneth, Bowmanville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property several times in recent years and had concerns on each occasion. During my recent two day I was very satisfied with my room and service at the front desk. Our beds were clean and very comfortable and all the appliances worked perfectly. I will stay again in the future. At 7:50 a.m. I tried to get into the main office to check out and drop off my key, however, the door was locked. I would suggest the front desk should be open at that time.
Stayed 2 nights in Jul 2023

6/10 Okay

Pierre

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom had mold on the baseboard
Stayed 3 nights in Jun 2023

2/10 Terrible

Deborah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
NothingcI have pictures to show how dirty it was cannot take pictures of the awful Smell! Theres a mobile Tatoo bus at the rooms entrance!?
Stayed 1 night in Jun 2023
Response from Management on 16 Jun 2023
Dear GuestSorry, you mistakenly booked your room, and you want refund, my manager double checks the room before you check-in everything was perfect. You came back in 5 minutes, and you want to check out and you will complain to Expedia for a refund. This is unfair, you not even use anything in the room how come it become dirty or uncleaned.Kind regards,

6/10 Okay

Barbara

Travelled with family
Liked: Staff & service
The only thing was it was very dated rooms the shower was not working and neither was the thermostat but they did provide a heater wich was very nice resteraunt breakfast was good
Stayed 4 nights in May 2023
Response from Management on 16 Jun 2023
Dear Guest Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. We will use the feedback to make us better and look forward to welcoming you to our motel in the future.Thank you.

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for faint of heart
Fallen down and beaten up
Stayed 2 nights in May 2023
Response from Management on 16 Jun 2023
Dear GuestSorry, we cannot accept your response. You booked the room for 1 night but you came the next day, and you want refund its doesn’t work like this.so please don’t give the false complained.

2/10 Terrible

Wes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run away. Or keep driving! Do not stop here.
I was driving a moving truck and trailer across country and stopped here for a night. My first experience was getting stuck in the mud that they call a parking lot. One other customer told me he was stuck earlier in the day, but managed to get himself out with four wheel drive. When I told the hotel owner that I was stuck, he offered me half a bag of salt and said that’s how they got out the moving truck that was stuck last week. He said he didn’t have a phone number for a tow truck, and walked away leaving me stuck in the middle of the lot. Thanks a lot. Great customer service. The room: the bathtub and sink were pretty rusty and the whole room was very outdated. Half the night, I heard kids running and yelling in the hallway. I was also woken up several times by yelling and arguing somewhere around. Like others have said the owner seemed to be pushing me to visit the restaurant and cared more about it than the motel. Having seen my room, I wouldn’t dare eat in the restaurant. I contacted a local garage in the morning, got a tow and left. If customers are getting stuck in areas of your parking lot wouldn’t you rope that area off? Or put up some pylons?
Stayed 1 night in Apr 2023
Response from Management on 16 Jun 2023
Dear GuestThank you for sharing your feedback. We’re so sorry your experience didn’t match your expectations. However, my manager told you not to park at that side, but you didn’t understand. We tried our best to help you, but it doesn’t work the way your park your truck. we are new for this place, so that we don’t have many contacts. It was an uncommon instance, and we’ll do better in the future.Kind regards,Management

10/10 Excellent

Ranjith

Stayed 1 night in Apr 2023

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Englehart Inn/Hotel
The hotel is very dated. It smells, it is an old, tired motel. We walked into the room and it was like a sauna, the heat didn't shut off. I was ready to faint so we asked the front desk manager to give us our money back and we weren't going to stay. They wouldn't so we have to contact hotels.ca. don't stay there!
Stayed 1 night in Apr 2023

8/10 Good

Melanie

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Stayed 1 night in Mar 2023

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is or should be below Expedia minimum standards. I dealt with unfair business practices accompanied by a substandard facility, staff and cleanliness. I wouldn’t stay again at half the price.
Stayed 1 night in Mar 2023

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Might be dated but clean comfortable and friendly! Great choice for budget
Stayed 3 nights in Feb 2023

2/10 Terrible

Kimmie

Stayed 1 night in Feb 2023

6/10 Okay

John

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Just OK
The owners have owned the place about 6 months and seem more concerned with the rest. & bar morer than the rooms . They were "reluctantly" helpful when I needed a plug for the vehicle block heater ( Temp. -32 C ) in order to start my diesel next morning .None of the exterior plugs on the building worked. Room was clean and warm but a coffee maker would be nice . Friendly nice people but need some business training ?? and some upkeep.
Stayed 1 night in Feb 2023

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been nice to have a coffee maker in the room. Other than that, room was ok, it was quiet.
Stayed 1 night in Jan 2023

6/10 Okay

joanna

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean and quiet but very run-down with a super uncomfortable bed.
Stayed 1 night in Dec 2022
Response from Sen on 13 Dec 2022
You were two adults and one kid sleeping in one queen bed . It cannot get comfortable . We did not even charge extra for putting three people in one queen room .

2/10 Terrible

Rick

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The restaurant (the one in their picture) was closed on a Tuesday night, despite what was advertised. I had to drive 5 minutes up the road to a subway for the nights meal. So not what I was looking for. The bedding was soiled, the rooms were shabby with trim falling off, carpet curling, marks on the paint. The mattresses were of the lowest quality and collapsed when you sat on them.
Stayed 2 nights in Dec 2022
Response from sen on 13 Dec 2022
The room was changed after the customer complained about the earlier room . The customer did not complain about the new room . We never post online that our restaurant is open 7 days open on our website .

2/10 Terrible

Edith

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures on Expedia are very misleading. Ratings are horribly inflated! We had been travelling since 4:30 A:M, and arrived at 9:30 P:M in pouring rain. The attendant at check in and his buddy hanging out in the lobby were friendly enough, nice little convenience store. But that’s about where it ended! Others have mentioned feeling uneasy about parking their vehicle, the long creaky hallways, noisy rooms etc. well it’s all true. I worried about our truck all night not being able to see it at all. We were travelling across Canada and absolutely could not have anything happen to it. When we entered out “King room” (we splurged) to be hit in the face with stale cigarette smell lingering in the room. As I made a couple trips to the truck to collect our things, I got completely soaked. The room was freezing cold, like chill to the bone cold. We tried to turn the register up but it was already to the max heat setting. To no avail as the boilers were obviously not turned on yet! I thought a hot shower would help, after 10 minutes of the hot tap on full blast the water did not even make it to Luke warm! We huddled together under 3 blankets and after a few hours of rest, we gave up and were headed down the road before 6:30 A:M. The hot coffee and egg McMuffins at North Bay 2 hours later were amazing! (Another discrepancy by the way, it is not 37 miles to North Bay from the Englehart Inn) perhaps this should be corrected?
Stayed 1 night in Oct 2022

6/10 Okay

Gilles

Stayed 1 night in Oct 2022

8/10 Good

Tammy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Retro hotel
Great customer service
Stayed 2 nights in Sep 2022

10/10 Excellent

Reg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied. Would recommend others to stay with you.
Stayed 4 nights in Aug 2022

8/10 Good

SIMON

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2022

4/10 Poor

Tamara

Disliked: Cleanliness, amenities
My trip was planned knowing that I would be arriving late, so the fact that there was a restaurant on site was going to be a huge plus as I know things often shut down early in small towns. When I arrived I found that the restaurant was closed, hadn’t been open and wouldn’t be opening for some time. So I was going to have to go without. The room smelled like baby bodily fluids, spit up, dirty diapers, etc. No ice machine, no conveniences at all, not even a coffee maker!! And I’m pretty sure that the complimentary shampoos were leftovers from previous peoples’ stay -some were half empty while others were full to bulging!!? How could this be I wondered ! The parking lot was sandy gravel which in the rain made a mucky mess! I was looking forward to visiting my mother’s birthplace… this motel cheapened the experience for sure. For the price one would expect at least a decently maintained facility not something so clearly neglected.
Stayed 2 nights in Jul 2022

10/10 Excellent

Keenen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little place
Stayed 1 night in Jul 2022

10/10 Excellent

Adam

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is a bit older and shows a bit of its age. Rooms were clean and comfortable. Staff were exceptional and helpful. Food at the restaurant was well priced and was delicious.
Stayed 3 nights in Jun 2022

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would happily stay there again.
Stayed 1 night in Apr 2022

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to snowmobile trails. Friendly owner.
Stayed 6 nights in Feb 2022

8/10 Good

Joshua

Liked: Staff & service, property conditions & facilities, room comfort
It was good
Stayed 3 nights in Jan 2022

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great value and convenient
Very convenient for work. Lots of trades very polite people Tons of potential. Looking forward to our next work trip
Stayed 5 nights in Oct 2021

2/10 Terrible

Graham, Aldergrove

Disliked: Amenities, property conditions & facilities
This hotel should be condemned.
Stayed 1 night in Sep 2021

6/10 Okay

Patricia

Liked: Staff & service, property conditions & facilities
We asked for listings in New Liskeard and ended up booking this. It was NOT New Liskeard so we had to cancel, because we needed to be in New Liskeard. We are out the money because it was non refundable. Not happy and would appreciate a reply to this note. Thank you.
Stayed 1 night in Sep 2021
Response from Param Judge on 22 Sept 2021
Hi Patricia, you booked the room last minute booking options. That's why we weren't able to cancel it. You need to contact the booking site. Thanks.

6/10 Okay

Eric

Travelled with partner
Disliked: Staff & service
I lived in Englehart for 8 years, so I knew what to expect. Nothing fancy. Was disappointed though as I had booked a king bed for my wife & I at an extra cost only to be told after I checked in and went to the room to see it was not a king bed, that they only have 1 room with a king bed and the lock was not working on it. Was not told of this when I was checking in and was not offered a rebate for the extra I paid for a king bed.
Stayed 1 night in Sep 2021
Response from Param Judge on 22 Sept 2021
Hi Eric, Let me take a look into it but our room locks are absolutely fine if you try to check them from inside it seems like unlocked. Sorry for your inconvenience.

10/10 Excellent

Steve

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities
It was just a room with a bed. Semi comfortable. No onsite restaurant as advertised. Felt safe with OPP right across the road. It was very quiet for sleeping.
Stayed 1 night in Aug 2021
Response from Param Judge on 29 Aug 2021
Thanks for your feedback. We are working on these issues.

2/10 Terrible

JOHN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad in so many ways
Stayed 1 night in Aug 2021
Response from Param Judge on 29 Aug 2021
Thanks for your feedback.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, staff very friendly and welcoming. Very economical.
Stayed 1 night in Aug 2021
Response from Param Judge on 29 Aug 2021
Thanks for your feedback

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I came home with multiple bites so I'm assuming they have bed bugs as I wasn't outside to have been bitten by mosquitoes.
Stayed 1 night in Aug 2021
Response from Param Judge on 29 Aug 2021
Thanks for your feedback. You are the first one who complaint this. We will checking on this issue.

10/10 Excellent

Dalibor

Liked: Staff & service
Stayed 1 night in Jul 2021
Response from Param Judge on 25 Jul 2021
Thanks Dalibor.

4/10 Poor

Verified traveller

Stayed 3 nights in Jul 2021
Response from Param Judge on 29 Aug 2021
Thank you.

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Param Judge on 18 Jul 2021
Thank you Joyce.

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
A bit run down hotel. But no major issues if you travel for hiking or just passing by
Stayed 2 nights in Jul 2021
Response from Param Judge on 29 Aug 2021
Thanks for your feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location of the motel. It was handy for our visit with family in Englehart. I would stay there again.
Stayed 2 nights in Jul 2021
Response from Param Judge on 12 Jul 2021
Thanks for your great review. Hope we will see you soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
reach your basic requirement.
Stayed 3 nights in May 2021
Response from Param Judge on 20 May 2021
Hello Guest, you weren't there.

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, convenient location.
Front desk manager was very welcoming. Ordered food from the restaurant through him as well. No complaints!
Stayed 1 night in Apr 2021
Response from Param Judge on 27 Apr 2021
Thank you Jeremy, Hope will see you again.