Double Room, Mountain View | 1 bedroom, minibar, free wired Internet, bed sheets
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Reviews of Ella Ridge View Holiday Inn

3 out of 5
Ella Ridge View Holiday Inn
Sapumaltenna Road, Passara, Ella, Uva

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views are incredible. The staff are very helpful, they arranged a tuk tuk for us from the station and brought us breakfast each morning at a time of our choosing. It was great.
Stayed 3 nights in Jan 2024

4/10 Poor

Kesini

Liked: Staff & service
Disliked: Cleanliness, amenities
There are several inaccuracies with the listing. There is no reception. There is no lift. There is no cafe There are steps leading up to the rooms. And it goes on. This is a humble homestay. Not a guesthouse / hotel. It is also not registered with the Tourism Board as all properties accepting paying guests are required to do. The property was quite difficult to find, the signage was quite obscure. I found the room musty on arrival and had to leave doors open for a while to air it. The toilet decor was weird and I couldn’t make out if the toilet was clean or not. The bed sheets did not feel clean. I was woken up around midnight by a very strange noise. I could not make out what it was. Breakfast was super. It did not meet my expectations unfortunately. The owners were very nice and did all they could to please

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Mountain Oasis
Loved my stay here! The mountain view from the rooms is spectacular. It was a little hard to find at first, since it's down a narrow mountain road, but once you find it, it's easy to walk into town and get around. I walked to the nine arch bridge in like 25 minutes from the hotel. The staff was also extremely nice and helpful. I needed a bandaid at one point and they got me a couple and helped me out. Breakfast was varied and delicious. :) Hope I can come back someday!
Stayed 2 nights in Nov 2023

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give this 5 stars based on the view alone, but the breakfast was incredible brought to out door every morning and bed and towels were clean and comfy. I highly recommend this property you will not be disappoint, except the view does make you want to do nothing but sit and enjoy it😊
Stayed 2 nights in Sep 2023
Response from Lasantha on 5 Oct 2023
Thank you very much for your valuable response.

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
View plus plus
Booked for the view and tranquillity, did not disappointment. Family run guest house which I always prefer to support. The climate was perfect, zero humidity, a welcome relief from Colombo. An easy picturesque walk into Ella town, as well as Little Adams Peak. Staff very nice and friendly. Delicious Sri Lankan breakfast. Best yet coconut roti. Excellent value for money. Thank you Ella Ridge.
Stayed 2 nights in Jul 2023

10/10 Excellent

Rony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lacintha the owner was very friendly, he followed up on our check in, he was very helpful and nice. He provided breakfast on time the next morning. The location is very close from the center and restaurant. It’s very close also from little Adam’s peak hike. Recommend this place to stay and relax with an amazing view
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
w
The view is absolutely stunning, and the staff was super helpful and friendly in every way. There was a slight mixup re our booking (seems to be a common issue that hotels.com bookings aren't always respected in Sri Lanka), but the team handled it well, they arranged for us to stay one night at another even nicer place and drove us there.
Stayed 2 nights in Jan 2020
Response from Kumara on 9 Mar 2020
thank you

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room with a view
Fantastic stay at Ella Ridge Hotel! Service really great, fantastic breakfast and a view that words really cannot describe! Would stay again without hesitation.
Stayed 1 night in Sep 2018
Response from Lasantha on 17 Sept 2018
Dear Friend Thank you very much for your feedback..hope to see again..

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic room, better check in service needed
Amazing room with absolutely stunning view. Beds were really comfortable. Unfortuntely we didnt get to try breakfast as upon check in they showed us rooms and then left us to our own devices. There was no mention of the wifi password or where we could find them if we needed anything. We did ask about breakfast and arranged for 7.15am, however the next day we couldnt find anyone around. We waited til 8am then gave up and went out.
Stayed 1 night in Aug 2018
Response from Lasantha on 4 Sept 2018
Hello dear Thank you Very much for your feedback...hope to see again...

8/10 Good

Friedhelm

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view from each room. Very helpful staff at the family-run hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il panorama paga il prezzo. É in un luogo alto quindi lontano dai rumori del centro. 10 minuti a piedi al centro e 15 alla stazione . Le colazioni sono abbondanti. Non fa servizio lunch
Stayed 2 nights in Dec 2023

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skønt lille sted lidt udenfor byen
Dette ophold var helt fantastisk. Ejeren var meget sød og hjælpsom. Han kom med morgenmad hver morgen, som smagte virkelig godt. Det ligger et rigtig godt sted med flot udsigt. Jeg kan klart anbefale jer at bo her.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guest house with fantastic view
The host is super nice and organized everything we asked for perfectly. Also the service and breakfast was amazing. If we come back one day, we definitely will stay there again!
Stayed 3 nights in Jan 2023
Response from Lasantha on 22 Jan 2023
Thank you Very much for your feedback.hope to see you again.