Standard Room, 2 Queen Beds | In-room safe, iron/ironing board, free cots/infant beds, free WiFi
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Reviews of Travelodge by Wyndham Elko NV

2 out of 5
Travelodge by Wyndham Elko NV
1785 Idaho Street, Jenning Way / Idaho Street, Elko, NV

Reviews

6.6
Rating 10 - Excellent. 102 out of 619 reviews" "
Rating 8 - Good. 207 out of 619 reviews" "
Rating 6 - Okay. 148 out of 619 reviews" "
Rating 4 - Poor. 79 out of 619 reviews" "
Rating 2 - Terrible. 83 out of 619 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Marla

Liked: Cleanliness, staff & service
Staff was very nice
Stayed 2 nights in Apr 2024
Response from Travelodge on 18 Apr 2024
Thank you for staying with us and taking the time to leave us a review! We are glad that our stuff was able to assist you!

6/10 Okay

Lan

Business traveller, Travelled with partner
The property is really in a bad condition. Everything is really old and falling apart. Carpet are in very bad condition. Other than that the stuff and the surrounding area are great.
Stayed 5 nights in Mar 2024
Response from Travelodge on 18 Apr 2024
Thank you for staying with us and taking the time to leave us a review. We are under new management and are working on getting renovations done soon. We hope you choose to stay with us again so that we may offer a better experience.

8/10 Good

Anthony

Travelled with family
Room smells,& shower tub dirty
Stayed 1 night in Mar 2024
Response from Travelodge on 18 Apr 2024
Thank you for staying with us and taking the time to leave us a review. We will be addressing these issues with our housekeeping staff.

8/10 Good

Daniel

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
It was fine.
Stayed 1 night in Mar 2024
Response from Travelodge on 18 Apr 2024
Thank you for staying with us and taking the time to leave us a review.

2/10 Terrible

Logan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Travelodge on 18 Apr 2024
Thank you for staying with us and taking the time to leave us a review.

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing
Stayed 3 nights in Mar 2024
Response from Travelodge on 18 Apr 2024
Thank you for staying with us and taking the time to leave us a review. We hope to see you again.

4/10 Poor

Timothy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Look Elsewhere
Old hotel in desperate need of remodel. Carpet in common areas gross. Room was not clean, hair in shower.
Stayed 1 night in Feb 2024
Response from Travelodge on 14 Feb 2024
Thank you for staying with us and taking the time to leave us a review. We do apologize for not meeting your expectations during your stay. We are addressing the housekeeping right away and are getting new flooring soon. We do hope you choose to stay with us again so that we may offer a better experience.

6/10 Okay

Nancy

Disliked: Property conditions & facilities
Response from Travelodge on 14 Feb 2024
Thank you for staying with us and taking the time to leave us a review. We hope to see you again in the future.

4/10 Poor

Cate

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The staff is attentive and nice, and the location is very convenient for the convention center. But the hotel is quite old and poorly maintained. The carpeting is stained, the bathrooms are moldy and the rooms are drab.
Stayed 4 nights in Jan 2024
Response from Travelodge on 15 Feb 2024
Thank you for staying with us and taking the time to leave us a review. We are undergoing renovations soon. We do hope you choose to stay with us again so that we may offer a better experience.

8/10 Good

Drew

Stayed 1 night in Jan 2024
Response from Travelodge on 14 Feb 2024
Thank you for staying with us and taking the time to leave us a review. We are glad you enjoyed your stay and hope to see you again!

4/10 Poor

Clifford

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Super 8 on 25 Jan 2024
Thank you for staying with us and taking the time to leave us a review. Please feel free to reach out to us directly with any concerns or issues you experienced.

10/10 Excellent

Dakota

Stayed 1 night in Dec 2023
Response from Travelodge on 31 Dec 2023
Thank you for staying with us and taking the time to leave us a review. We hope to see you again!

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities, room comfort
No bed bugs, but all other types.
It didn’t have bed bugs but there were other types of bugs. There were bugs in the bedding and bathroom. The bathroom was filthy. The tub was covered in back stains. The carpets were not clean. All the countertops were dirty. There was rotting food in the fridge. The place was a dump. The staff was nice.
Stayed 1 night in Oct 2023
Response from Melanie McLuen on 1 Dec 2023
I am sorry you had a bad stay. we have had someone out to spray and i am working on the other problems

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk excellence!
Front desk helped out a lot and went out of their way to ensure an amazing stay, thank you!
Stayed 4 nights in Sep 2023
Response from Melanie McLuen on 7 Oct 2023
you're welcome. I hope to see you again soon

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services.
Stayed 1 night in Sep 2023
Response from Melanie McLuen on 7 Oct 2023
thank you and we hope to see you soon.

4/10 Poor

elizabeth

Disliked: Property conditions & facilities, room comfort
Poor
Wasnt very clean. Poor flooring. The cieling had a huge water spot where it had leaked. The bed was horrible. You felt every spring and had indentes where pepole had layed there. Had to ask for breakfast. Lady at the counter said i am juat here filling out the seat for the next two days.
Stayed 1 night in Sep 2023
Response from Melanie McLuen on 7 Oct 2023
I am sorry that you had a bad stay. I am working on the problems.

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Melanie McLuen on 8 Sept 2023
Thank you for your review.

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a place you can stay for a night but not a place you'd ever want to. Run down, dilapidated, leaky, stained bath, worn out hallway carpets, loose screws. But the sheets were clean.
Stayed 1 night in Aug 2023
Response from Melanie McLuen on 8 Sept 2023
I am sorry that you had a bad stay. I am working on the problems.

2/10 Terrible

Bryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was the worst we've ever stayed at. We thought Travelodge would be a good choice, as they used to have a positive name recognition.The desk person would not give us a ground floor room, saying he had none left, but the motel was half empty. The stairs and hall leading to the room had filthy and worn carpeting, torn down the middle, and places where it was duct taped. The room smelled bad, like stale cigarette smoke. The room carpet was disgustingly filthy. The bathroom ceiling was covered with fungus. The bathtub was black with dirt. One set of towels had reddish brown streaks on them. The coffee pot was dirty, I didn't bother to check the coffee maker at that point. The microwave was dirty inside, and very old, although it did work. There was no smoke detector, just wires hanging from the ceiling where it used to be. We feel completely ripped off. There should be a law protecting people from this kind of thing. We're just hoping there weren't any bedbugs. Wyndham appears to be the slumlord of motels, as we stayed at a Super 6 in Rapid City on this same trip, and it wasn't much better. It seems Wyndham buys up aging, worn out motels, and doesn't do any renovation, just collects the proceeds from people they sucker. So Expedia must share some responsibility for this travesty. We will NEVER stay in a Wyndham property again.
Stayed 1 night in Aug 2023
Response from Melanie McLuen on 8 Sept 2023
I am sorry that you had a bad stay. I am working on the problems.

10/10 Excellent

JUDY G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff were helpful & courteous. Breakfast was very good & breakfast area was very clean. Room is a bit dated, but it was very neat & clean. It was very quiet so sleep was good. A couple of the lights were out, but had enough working so it was ok. You need to replace the curtain. There are cracks in the lining. I would recommend this facility to friends & relatives. Very good value.
Stayed 2 nights in Aug 2023
Response from Melanie McLuen on 8 Sept 2023
Thank you for your review.

8/10 Good

Lisa, Reno

Stayed 1 night in Aug 2023
Response from Melanie McLuen on 7 Oct 2023
Thank you for your review.

8/10 Good

Hunter

Stayed 1 night in Aug 2023
Response from Melanie McLuen on 11 Sept 2023
thank you for your review.

6/10 Okay

Dean

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Melanie McLuen on 8 Sept 2023
Thank you for your review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Cheap basic hotel. You get what you pay for!!! Hotel could use a serious updating. Wifi is very sketchy. If you need a bed, a shower, a fridge, and a microwave at a cheap price this hotel would work for you.
Stayed 1 night in Aug 2023
Response from Melanie McLuen on 8 Sept 2023
I am sorry that you had a bad stay. I am working on upgrades now.

6/10 Okay

Ester

Travelled with family
Quick, no fuss check in. Room and breakfast as expected: basic, economical, serves its purpose for a good night’s rest and hot shower after ten hours on the road.
Stayed 1 night in Jul 2023
Response from Melanie McLuen on 8 Sept 2023
Thank you for your review. I hope to see you again.

8/10 Good

Geri

Stayed 1 night in Jul 2023
Response from Melanie McLuen on 8 Sept 2023
Thank you for your review

6/10 Okay

Rick

Stayed 1 night in Jul 2023
Response from Melanie McLuen on 8 Sept 2023
thank you for your review

6/10 Okay

Suzette

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Melanie McLuen on 8 Sept 2023
Thank you for your review

2/10 Terrible

Mary

Stayed 1 night in Jul 2023
Response from Melanie McLuen on 26 Jul 2023
sorry that you had a bad stay

2/10 Terrible

Darrin

Stayed 1 night in Jul 2023
Response from Melanie McLuen on 26 Jul 2023
sorry that you had a bad stay

10/10 Excellent

Robert

Stayed 3 nights in Jul 2023
Response from Melanie McLuen on 8 Sept 2023
thank you for your review

6/10 Okay

Katsiaryna

Stayed 1 night in Jul 2023
Response from Melanie McLuen on 26 Jul 2023
Thank you for your review.

8/10 Good

Joe

Travelled with family, Travelled with pets
The property pictures are needing to be updated because the carpets were in terrible condition, and the bathroom was moldy and dirty. The great thing is is the beds were comfortable, and the hotel was quiet. The breakfast that is provided is not sufficient because a large family came in early and took everything and it wasn’t replaced.
Stayed 1 night in Jul 2023
Response from Melanie McLuen on 26 Jul 2023
I am sorry. I am working on the problems.

8/10 Good

Corey

Stayed 3 nights in Jul 2023
Response from Melanie McLuen on 26 Jul 2023
Thank you for your review.

6/10 Okay

Vanessa

Stayed 1 night in Jul 2023
Response from Melanie McLuen on 26 Jul 2023
Thank you for your review.

2/10 Terrible

Deric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place to stay
One of the worst places we have stayed in years. We are on a trip to Reno, Nevada with family and decided to stop here as a family with 3 different rooms and the stay was terrible from the time we parked.
Stayed 1 night in Jul 2023
Response from Melanie McLuen on 26 Jul 2023
I am sorry you had a bad stay. I am working on the problems.

2/10 Terrible

Richard

Travelled with family
Stayed 1 night in Jun 2023
Response from Melanie McLuen on 26 Jul 2023
I am sorry you had a bad stay.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Melanie McLuen on 26 Jul 2023
thank you for your review

6/10 Okay

Kimberly

Disliked: Cleanliness, property conditions & facilities
Mold in some bathrooms. We changed 2 rooms. The front desk person is in charge of 2 properties side by side.
Stayed 1 night in Jun 2023
Response from Melanie McLuen on 30 Jun 2023
I am sorry you had a bad stay. We are working on the problems.

10/10 Excellent

Ann

Stayed 1 night in Jun 2023
Response from Melanie McLuen on 26 Jul 2023
thank you for your review

2/10 Terrible

David

Stayed 2 nights in Jun 2023
Response from Melanie McLuen on 26 Jul 2023
sorry that you had a bad stay.

4/10 Poor

Shawn

Stayed 5 nights in Jun 2023
Response from Melanie McLuen on 12 Jun 2023
I am sorry that you had a bad stay with us. I am working on the problems that I know about to get the hotels back to standards. I hope that you will come back after I am done fixing the problems

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2023
Response from Melanie McLuen on 5 Jun 2023
Thank you. Hope to see you again

2/10 Terrible

mark

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
cheap but would not stay if had any other choices
The staff at the hotel were friendly and helpful / trying their best, but the hotel is in a terrible state: We were a group so had 5 rooms: - black mould in 3 of the 5 bathrooms to walls and ceilings so didn't want to use the showers for risk of getting that into the air and our lungs - carpets beyond worn - other worn / damaged items. The hotel feels like it needs major refurbishment, and probably has done for 20 or more years?
Stayed 1 night in May 2023
Response from Melanie McLuen on 3 Jun 2023
I am sorry. We are working on the problems

2/10 Terrible

Gerald

Disliked: Property conditions & facilities
Wifi wasn't available, cancelled reservation.
Stayed 1 night in May 2023
Response from Melanie McLuen on 3 Jun 2023
I am sorry. We are working on the problems.

6/10 Okay

Susan M

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This room was ok, reasonably priced for its condition. But the carpet in the hallway was ripped and filthy. (We did hear that "flooring" was being replaced in the adjacent Super 8 so maybe they have plans soon for this the hall carpet?) The room was clean but dated, same with the bathroom. Little things came to our attention (such as no ice bucket, etc.) but we were only there for one night and out of there early in the morning so we weren't that uncomfortable there. We've had better and we've had worse. There are so many hotels in Elko, we think because of its proximity to I80 (and max driving time, 10 hours by car from the SF Bay Area), that in comparison to those, this hotel seems to have fallen on hard times. The staff was friendly and efficient.
Stayed 1 night in May 2023
Response from Melanie on 26 May 2023
I am sorry and yes we are working on the problems. It takes time to get things done. I hope yhat next time we will have some of it done if you come back

2/10 Terrible

Abed

Business traveller
Disliked: Cleanliness, property conditions & facilities
Internet was not working,TV you can't change volume, dirty over all,night crew not helpful
Stayed 1 night in May 2023
Response from Melanie McLuen on 25 May 2023
I am sorry that you had a bad stay. We have just got new internet, and we are working the bugs out of it. We have a lot of new staff, and I am working with them to get up to speed.

4/10 Poor

Rene'

Liked: Staff & service
Disliked: Cleanliness
Room condition was clean (except tub) but shabby. Drapes and room darkening shade were terrible.
Response from Melanie McLuen on 25 May 2023
I am sorry that you didn't like the drapes and bath tub. I am working on all the problems, and it is taking me some time to get everything done.

10/10 Excellent

Duane

Stayed 1 night in May 2023
Response from Melanie McLuen on 5 Jun 2023
Thank you. Hope to see you again

6/10 Okay

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and rooms. Old building, older carpet. Dish receiver sporatic. Wifi good. Get there before 8 for breakfast. Good place to stay, in downtown lots to do in all directions. Shopping close by.
Stayed 1 night in Apr 2023
Response from Melanie McLuen on 28 Apr 2023
Thank you for your review. We are working on the problems