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Reviews of SpringHill Suites by Marriott El Paso

3 out of 5
SpringHill Suites by Marriott El Paso
7518 Remcon Cir, El Paso, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 560 out of 926 reviews" "
Rating 8 - Good. 262 out of 926 reviews" "
Rating 6 - Okay. 52 out of 926 reviews" "
Rating 4 - Poor. 33 out of 926 reviews" "
Rating 2 - Terrible. 19 out of 926 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT!!!!
Stayed 1 night in May 2024

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly place
Stayed 3 nights in May 2024

8/10 Good

Nellie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and breakfast had a good selection
Stayed 1 night in Apr 2024

4/10 Poor

Gabriela, El paso

Stayed 2 nights in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce, Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Business traveller
Liked: Amenities, property conditions & facilities
The hotel is extremely clean and is in a great location near many things. Breakfast is fantastic.
Stayed 1 night in Mar 2024

10/10 Excellent

Laurie, Albuquerque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy rooms. Nice options of bed pillows. Quick and friendly check in. Would stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tyler

Stayed 1 night in Feb 2024

10/10 Excellent

Wendy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well designed, with space to store luggage out of the way, and a nice desk area for work.
Stayed 1 night in Feb 2024

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Eduardo

Travelled with family and small children
Clean and quiet
Stayed 1 night in Jan 2024

4/10 Poor

Brett

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
No Internet in the room. Was told a dismissive "that happens" and suggested I use the internet in the lobby. Internet in my room being a common expected amenity, greatly impacted my experience at the hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean and breakfast was great as well. It’s near many things so I feel that it’s in a perfect location. I will definitely be back.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I do not recommend
The employees were very friendly and professional The hotel itself was a bit dated I’m glad I brought my own towels because the hand towels were so worn, I couldn’t even dry my hands. Housekeeping did come to the room every day to see if service was needed. The mattress on the pull out couch was nothing but springs. I immediately folded it back in. The couch itself looked suspect and I wouldn’t sit on it. The bedspread AND duvet had blood on them…..how housekeeping didn’t say it on white covers is beyond me. It was always either too hot or too cold in the room & the a/c unit made a constant loud noise. The complimentary breakfast was a cooked breakfast and not continental but it wasn’t very tasty I wouldn’t stay again
Stayed 3 nights in Jan 2024

2/10 Terrible

alejandro jose

Stayed 1 night in Jan 2024

2/10 Terrible

Kevin

Disliked: Staff & service
NEVER AGAIN
The guy working the desk was RUDE and beyond worthless. Im 90% blind i made him aware of this but he never mentioned the hotel policy on not allowing food delivery to the room. I waited for 2 hours after ordering a pizza to find out it had been sitting at the front desk. I yelled at the pizza restaurant because the guy at the hotel front desk didnt call or tell me about this policy. When i went down to get my pizza he laughed at me for asking why he never told me. The guy said its not his job to call or tell me anything. Then i got charged for parking. IM BLIND. I DONT DRIVE I GOT DROPPED OFF. This hotel is worthless.
Stayed 1 night in Dec 2023

10/10 Excellent

Toby

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Improve cleaness.
Stayed 1 night in Dec 2023

10/10 Excellent

Johnnie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. Staff was friendly and everything was clean. My bed was made and towels were replaced everyday. Thanks!
Stayed 4 nights in Dec 2023

8/10 Good

Anthony

Stayed 1 night in Dec 2023

10/10 Excellent

david

Business traveller
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

KEVIN

Stayed 2 nights in Nov 2023

10/10 Excellent

Jeanne

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Debería dejar café permanente en loby
Stayed 3 nights in Nov 2023

10/10 Excellent

Jesus enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevador muy lento y el desayuno es más pequeño
Stayed 1 night in Nov 2023

8/10 Good

bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK, decent room, fair breakfast, poor elevators
Stayed 2 nights in Nov 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All was good as expected but the surprise $10 parking fee is ridiculous. This is not a resort or a location with a shortage of parking.
Stayed 1 night in Oct 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly. Clean and in good condition. Great breakfast.
Stayed 2 nights in Oct 2023

8/10 Good

raul

Stayed 1 night in Sep 2023

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is ok
Stayed 1 night in Sep 2023

6/10 Okay

Amanda D

Business traveller
Liked: Cleanliness, property conditions & facilities
I booked a king suite, and was given a two Queen handicap room. It was extensively loud, with someone always talking and slamming the doors in the connecting room and someone jumping off the bed stomping above. The connecting door made me very uncomfortable, I even placed the side tables in front of the door so no one could just come into my room. They cleaned the room almost daily, but there were skittles stuck into the floor that’s stayed from the time I arrived until I left. I wouldn’t stay here again, just because I didn’t feel as comfortable as I was expecting too.
Stayed 7 nights in Sep 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Lourde C

Stayed 1 night in Aug 2023

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 1 night in Aug 2023

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 1 night in Aug 2023

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Dawn

Stayed 2 nights in Jul 2023

8/10 Good

Dimas

Stayed 2 nights in Jul 2023

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly and helpful the hotel was very clean. However, the lounge chairs in pool area were all torn but 1 which was being used. It was not a relaxing experience at all. The sitting area for breakfast was limited and not a comfortable space to eat in
Stayed 1 night in Jun 2023