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Reviews of Ana Hotels Europa Eforie Nord

4 out of 5
Ana Hotels Europa Eforie Nord
13th Republicii Street, Eforie

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 20 reviews" "
Rating 8 - Good. 4 out of 20 reviews" "
Rating 6 - Okay. 4 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The designated person at the property gate was not very friendly, raised his voice when the ticket did not access the gate
Stayed 6 nights in Aug 2023

8/10 Good

Andrei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Eforie Nord!
Stayed 1 night in Aug 2022

10/10 Excellent

Bogdan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europe Hotel august15
Good as expected, overall expensive fie To late booking.
Stayed 3 nights in Aug 2021

8/10 Good

Virgil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Ivan, Bucharest, Romania

Travelled with partner
Liked: Property conditions & facilities
Average 4* star hotel without any major negative but neither positive things. Is a mass product with just enough amenities to qualify for 4* hotel. Would not return there again unless needed.
Stayed 1 night in Aug 2018
Response from Mihai M. on 6 Jul 2020
Dear Guest, we are striving to improve our property every year.This year we extended our restaurant terrace, painted the walls inside all rooms, done all the maintenance for the installations.We are sorry we did not meet your expectations. Kind Regards!

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Good breakfast and pool area , but thats about it !!!! AC panel is just a bad joke , in reality you have to call the front desk and ask them to turn AC a little higher then the hard REALITY comes in , AC can’t be set on each room , its only one setting on entire hotel ( 25 degrees celcius ) they acting like they goona do something abiut it but its part of their fakes and lies !
Stayed 2 nights in Aug 2019
Response from Mihai M. on 5 Aug 2019
Dear Guest, We are sorry to hear about your A/C inconvenience, our system is indeed centralised and set at 23/24 degrees Celsius, as written in the rooms.We have asked our technical staff to review the temperatures provided in the rooms.We apologise we did not met your expectations.Thank you for your review and kind regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019
Response from Mihai M. on 6 Aug 2019
Dear Guest, Many thanks for your review! Kinds Regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel was very good, the best hotel in Eforie Nord.
Stayed 5 nights in Jun 2019
Response from Mihai M. on 10 Jun 2019
Dear Guest, Many thanks for your review. Kind regards!

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
AC didn't work, and the room was always hot. Surrounding area was under construction and couldn't go anywhere. Only thing i liked was I did have a nice view outside of my balcony.
Stayed 2 nights in May 2019
Response from Mihai M. - Guest Relations on 29 May 2019
Dear Guest, thank you for your review.We are sorry to hear about the A/C problem, we have asked our technical department to audit the entire A/C system to prevent this from happening again. Kind Regards!

10/10 Excellent

Ivan, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refurbished hotel, all good and clean. The only downside is the loud music till midnight in the hotel restaurant.
Stayed 1 night in Aug 2018
Response from Mihai Moisescu on 6 Sept 2018
Dear Guest, Thank you for your review!Regarding the music at the restaurant terrace, proper measures have been taken to ensure a more light volume.Kind Regards!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
BEWARE FALSE ADVERTISING!!
BEWARE FALSE ADVERTISING!! They claim this hotel is "beach front". It is NOT. You have to cross the hotel grounds then cross a busy street and then walk another 10 minutes to get to the beach. This is "beach access" but certainly NOT " After reading the glowing online reviews, I was really looking forward to the spa. While the service (massage) was fine, the atmosphere is anything BUT spa-like. The facility feels like a (second world) hospital with bright fluorescent lighting and loud (not relaxing) music. We were treated like we were there for a medical appointment and were seated in plastic chairs outside the treatment room. There was also a terrible sewer smell emanating in the "spa". Definitely NOT worth 40 euro price. For a "four star" hotel which cost 200 EURO/night, guests should be able to control the temperature of the room more than 2-3 degrees. It was extremely hot and stuffy in the room to the point where our sleep was disturbed. Also there was no kettle and coffee/tea service and the drinking glasses were not replaced during the entire three days!! This is not a "four star" hotel by anyone's standards. I will NOT return here and I will NOT recommend it. Wi-fi was adequate.
Stayed 3 nights in Aug 2017

6/10 Okay

Lucica

Travelled with partner
Wir sind zufrieden, es fehlen noch paar Kleinigkeiten das perfekt wird 😊
Stayed 5 nights in Aug 2023

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

8/10 Good

Ahmed

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

8/10 Good

Emilian

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2021

10/10 Excellent

Gocea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Midt på treet-hotell
Et helt gjennomsnittlig hotell på de fleste måter. Ville ikke anbefalt å spise måltidene her, stresset personale og dårlig mat. Maten alene hadde fått terningkast 2.
Stayed 3 nights in Jul 2018
Response from Mihai Moisescu on 6 Sept 2018
Dear Guest, Thank you for your review,we are sorry you did not enjoyed our services, regarding the food we update the menus all the time, nevertheless we shared your comments with our executive chef.Kind regards!