Room, 2 Queen Beds, Non Smoking | Desk, soundproofing, iron/ironing board, rollaway beds
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Reviews of Country Inn & Suites by Radisson, Effingham, IL

2.5 out of 5
Country Inn & Suites by Radisson, Effingham, IL
1200 N Raney, Effingham, IL

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1000 reviews" "
Rating 8 - Good. 283 out of 1000 reviews" "
Rating 6 - Okay. 87 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We only spent the night while passing through. We enjoyed the brief time we spent there.
Stayed 1 night in Mar 2024

8/10 Good

Lauren

Travelled with partner
Liked: Staff & service
Check in was quick & desk attendant was friendly. Hot tub not great. Room fine but TV remote was dirty & wi-fi struggles.
Stayed 1 night in May 2024
Response from Kimberly on 12 May 2024
Thank you for taking the time to complete our post-stay survey

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Kimberly on 11 May 2024
Thank you for taking the time to complete our post-stay survey.

8/10 Good

Keva

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Kimberly on 9 May 2024
Thank you for taking the time to complete our post-stay survey.

6/10 Okay

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient on road trip. Pool looked nice but the water had an odd smell and hot tub was lukewarm.The staff were very nice. Breakfast was nicely presented.
Stayed 1 night in May 2024
Response from Kimberly on 4 May 2024
Thank you for completing our post-stay survey. We appreciate your feedback.

10/10 Excellent

Luana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a bit dated, but well maintained and very clean. There was freeway noise all night. Other than that, it was a nice stay.
Stayed 1 night in Apr 2024
Response from Kimberly on 24 Apr 2024
Thank you for completing our post-stay survey. We appreciate your feedback.

8/10 Good

Craig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean
Stayed 1 night in Apr 2024
Response from Kimberly on 24 Apr 2024
Thank you for taking the time to complete our post-stay survey.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
All Good.
Stayed 1 night in Apr 2024
Response from Kimberly on 18 Apr 2024
Thank you Dan for taking the time to complete our post-stay survey. Have a great rest of your day.

8/10 Good

Dennis

Stayed 1 night in Apr 2024
Response from Kimberly on 4 May 2024
Thank you for completing our post-stay survey.

6/10 Okay

Ann

Travelled with family
Liked: Cleanliness, staff & service
Refrig had huge pool of water.
Stayed 2 nights in Apr 2024
Response from Kimberly on 10 Apr 2024
Thank you for completing our pst-stay survey. We apologize for the water; we have been defrosting mini-fridges lately and I am sure yours was overlooked by mistake. We apologize for any inconvenience this may have caused.

8/10 Good

Philip, Independence

Travelled with family
Liked: Staff & service
Disliked: Amenities
Overall it's Good place to stay for the rooms. Friendly suggestion would be clean the workout room, equipment is incredibly dusty, & seriously what is the deal with the multiple rows of plant hangers above the pool?
Stayed 1 night in Apr 2024
Response from Kimberly on 10 Apr 2024
Thank you for taking the time to complete our post-stay survey. The hooks in the pool room are not for plants, they are hooks to hold baffles. We use baffles to cut the noise down in the pool. We are replacing the old ones, so the hooks are currently empty.

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the easy access to dining places
Stayed 1 night in Apr 2024
Response from Kimberly on 10 Apr 2024
Thank you for completing our post-stay survey.

2/10 Terrible

Mark

Stayed 1 night in Apr 2024
Response from Kimberly on 28 Apr 2024
Thank you for completing our post-stay survey.

10/10 Excellent

Laura, west bloomfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for the night. Good value, easy to get to and excellent bfast!
Stayed 1 night in Apr 2024
Response from Kimberly on 6 Apr 2024
Thank you for taking the time to complete our post-stay survey, Laura. We appreciate the time and we hope to see you again if you are in the area.

10/10 Excellent

Felipe, Roswell

Business traveller
Liked: Property conditions & facilities
Nothing special
Stayed 1 night in Apr 2024
Response from Kimberly on 6 Apr 2024
Thank you for taking the time to complete our post-stay survey.

10/10 Excellent

Nicole

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff were friendly.
Stayed 1 night in Apr 2024
Response from Kimberly on 6 Apr 2024
Thank you Nicole for taking the time to complete our post-stay survey. Have a great rest of your weekend.

8/10 Good

Judith

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Kimberly on 7 Apr 2024
Thank you for completing our post-stay survey. Please keep us in mind if you are in the area in the future.

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kimberly on 6 Apr 2024
Thank you for taking the time to complete our post-stay survey. We hope to see you again if you are in the area.

2/10 Terrible

Karla

Stayed 1 night in Mar 2024
Response from Kimberly on 6 Apr 2024
Thank you for taking the time to complete our post-stay survey and we apologize for not meeting your requirements. Have a great rest of your weekend.

8/10 Good

Sara J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for an overnight stay, but all aspects were good. Beds were comfortable, room was clean, and breakfast was tasty. Our only complaint was that the hot tub was out of service.
Stayed 1 night in Mar 2024
Response from Kimberly on 6 Apr 2024
Thank you for completing our post-stay survey. We are working diligently on getting the Hot Tub fixed and we apologize it was not working during your stay.

6/10 Okay

Jason

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property is poorly maintained. Cleanliness is low. Elevator and hallway carpet is old and dirty. Water stains on ceiling.
Stayed 1 night in Mar 2024
Response from Kimberly on 6 Apr 2024
Thank you for taking the time to complete our post-stay survey. We are planning a full-scale remodel of our location to address your concerns and many more. We hope you will stay with us again if you are in the area.

10/10 Excellent

Alison

Stayed 1 night in Mar 2024
Response from Kimberly on 20 Apr 2024
Thank you for taking the time to complete our post-stay survey.

10/10 Excellent

Roger

Stayed 1 night in Mar 2024
Response from Kimberly on 18 Apr 2024
Thank you for taking the time to complete our post-stay survey. I will make sure to share your review with everyone as an incentive.

2/10 Terrible

Lori

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The dust around baseboards and vents is thick. I have terrible dust allergy. The rug is filthy. So hot in room but temp said 69. Turned heat down but nothing changed. Had to turn air on. Not sure bed is cleaned due to sheets are so wrinkled.
Stayed 1 night in Mar 2024
Response from Kimberly on 20 Apr 2024
Thank you for completing our post-stay survey. I will look up your room number have that room deep-cleaned immediately.

10/10 Excellent

David

Stayed 1 night in Mar 2024
Response from Kimberly on 6 Apr 2024
We appreciate the time you took to complete our post-stay survey and hope to see you if you are I the area again.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Kimberly on 19 Mar 2024
Thank you for taking the time to complete our post-stay survey. Please keep us in mind if you are in the area again.

10/10 Excellent

Carl

Travelled with partner
Liked: Amenities
Near the interstate.
Stayed 1 night in Mar 2024
Response from Kimberly on 11 Mar 2024
Thank you for taking the time to complete our post-stay survey. We look forward to seeing you again if you are in the area.

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two gentlemen at the check in desk were polite and efficient. Beds were comfortable and clean.
Stayed 1 night in Mar 2024
Response from Kimberly on 11 Mar 2024
Thank you for completing our post-stay survey. I will make sure to pass along your kind words to the two gentlemen, Have a great rest of your day.

8/10 Good

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy
Stayed 1 night in Mar 2024
Response from Kimberly on 19 Mar 2024
Thank you for completing our post-stay survey. We hope you keep us in mind if you are in the area again.

8/10 Good

dwight

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for overbite stay
Stayed 1 night in Mar 2024
Response from Kimberly on 19 Mar 2024
Thank you for completing our post-stay survey. We all is good your way an d you think about us if you are in the area again. Safe Travels.

10/10 Excellent

Mary Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and comfortable. Breakfast was delicious with many options. The staff was excellent. A very welcoming young man was working when we checked in. The woman working in the breakfast area was friendly and willing to take the time to chat with guests. The woman working the reception desk when we. He led out was happy and thanked us for staying with them and wished us safe travels.
Stayed 1 night in Feb 2024
Response from Kimberly on 19 Mar 2024
Thank you for completing our post-stay survey & we are so glad you enjoyed your stay. Please keep us in mind if you are in the area again. Happy Trails.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern and professional. Highly recommended
Stayed 1 night in Feb 2024
Response from Kimberly on 19 Mar 2024
Thank you for taking the time to complete our post-stay survey. We hope we can host you again if you are in the area.

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Feb 2024
Response from Kimberly on 19 Mar 2024
Thank you for completing our post-stay survey. We hope you are having a great day. We look forward to seeing you if you are in the area in the future.

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Stayed one night to attend event at Effingham Perf. Center. Easy and quick check in and out. Seemed to be ample parking spaces and shared parking lot with next door hotel but several areas of lot had not been cleared of snow from the previous day. Room was clean but clearly dated with wallpaper pealing up at the seams in several spots and bathroom fan. Breakfast was pretty decent with several hot choices of eggs, cubed potatoes, sausage, do-it-yourself waffles, and a few cereals and toast, bagels. Conveniently located close to Cracker Barrel and would have walked there if not for very cold conditions. I would recommend if looking for decent breakfast and clean rooms and want to save a little money.
Response from Kimberly on 19 Mar 2024
Thank you for taking the time to complete our post-stay survey. We are in the process of addressing some of the smaller maintenance issues like the ones you mentioned. We hope if you are in the area again you will stay with us and see as we work toward updating some of the older portions of our hotel. Safe travels.

8/10 Good

James, Lena

Travelled with partner
Liked: Cleanliness, amenities
Was average experience
Stayed 1 night in Feb 2024
Response from Kimberly on 19 Mar 2024
Thank you for completing our post-stay survey. Please consider us if you are in the area again.

8/10 Good

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for 3 nights and the vending machine was out of order and never fixed.
Stayed 3 nights in Feb 2024
Response from Kimberly on 19 Mar 2024
Thank you for taking the time to complete our post-stay survey. We apologize for the vending machine, we were waiting for a part to fix it.

10/10 Excellent

William, Eden

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy access Bath tub drain plug wouldn't stay open
Stayed 1 night in Feb 2024
Response from Kimberly on 19 Feb 2024
Thank you for taking the time to complete our post-survey stay. We apologize for the issue with the tub drain and will prompt housekeeping to keep their eyes out when cleaning them. We hope you think of us if you travel back through the area.

4/10 Poor

Pam

Stayed 1 night in Feb 2024
Response from Kimberly on 19 Mar 2024
It seems like you did not enjoy your stay and we are sorry for this. We hope you are having a great day.

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kimberly on 19 Mar 2024
Thank you for completing our post-stay survey. Please keep us in mind if you travel through the area again.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kimberly on 19 Mar 2024
Thank you for completing our post-stay survey. We hope you will keep us in mind if you are in the area again.

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, room comfort
it ok for quick layover
too close to interstate...so heard cars all night
Stayed 1 night in Feb 2024
Response from Kimberly on 19 Mar 2024
Thank you for completing our post-stay survey and we hope you are having a great day.

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to highway and shopping. Needed some small upgrades in bathroom (shower head) and technology for charging phones,etc.
Stayed 1 night in Jan 2024
Response from Kimberly on 19 Mar 2024
Thank you for completing our post-stay survey. We are looking into a full-scale remodel to freshen up and update our location. We hope you are having a great day.

10/10 Excellent

Kaitlynn

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Kimberly on 19 Mar 2024
Thank you for taking the time to complete our post-stay survey. We hope you keep us in mind if you are in the area again.

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
This hotel didn't have a lot of extra frills but it certainly was comfortable and in good condition, not to mention a reasonable price! It is next to the interstate so if traffic noise bothers you, this may be an issue. We have a white noise machine so not an issue for us.
Stayed 1 night in Jan 2024
Response from Kimberly on 30 Jan 2024
Thank you for staying with us and for the wonderful review. We hope if you are in the area again you will keep us in mind.

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host upon checking in was very nice.
Stayed 1 night in Jan 2024
Response from Kimberly on 30 Jan 2024
it was wonderful to meet you and your group. Thank you for staying with us and we hope if you are in the area in the future, you keep us in mind.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful overnight stay. Nice pool and hot tub. Clean room.
Stayed 1 night in Jan 2024
Response from Kimberly on 23 Jan 2024
Thank you for staying with us and we hope you keep us in mind if you are in the area again.

2/10 Terrible

Kailey

Travelled with group
Disliked: Cleanliness, property conditions & facilities
We were there for 3 nights and in that time we had to get new room keys 7 times. 1 of the staff accused us of doing something to demagnetize the keys. One afternoon the lobby smelled strongly of marijuana, it was so strong that the whole first level hallway smelled like it after a short time
Stayed 3 nights in Jan 2024
Response from Kimberly on 23 Jan 2024
We apologize for any inconvenience the mishaps with your keys caused. We are actively working on replacing all our door locks with new up-to-date ones to prevent frustrations like yours. We will have a staff meeting to address the marijuana concern, we DO NOT allow smoking inside the building at all. Thank you for your review. Have a great day.

10/10 Excellent

Roberto

Travelled with family
Great
Stayed 1 night in Jan 2024
Response from Kimberly on 23 Jan 2024
Thank you for staying with us and we hope if you are in the area again, you will think of us. Happy Trails.

8/10 Good

Bernice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kimberly on 23 Jan 2024
Thank you for staying with us and we hope if you travel this way, you will keep us in mind. Have a great day.

10/10 Excellent

doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kimberly on 23 Jan 2024
Thank you for staying with us and we hope if you are in the area you will stay with us again.