Front of property

Reviews of ibis Edinburgh Centre Royal Mile – Hunter Square

3 out of 5
ibis Edinburgh Centre Royal Mile – Hunter Square
6 Hunter Square, Edinburgh, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1013 reviews" "
Rating 8 - Good. 358 out of 1013 reviews" "
Rating 6 - Okay. 80 out of 1013 reviews" "
Rating 4 - Poor. 33 out of 1013 reviews" "
Rating 2 - Terrible. 14 out of 1013 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

MARGARITA

Travelled with family
Todo ok, cumple lo prometido
Stayed 3 nights in May 2024

10/10 Excellent

DENISSE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Highly recommend this hotel
Stayed 10 nights in May 2024

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient stay in central Edinburgh with lovely staff and good security measures on a busy square. Our room was quite tiny (barely room for our suitcases) and the street noise kept us awake even with the hotel-provided earplugs, but they do make a point to warn you about the noise due to the location. Overall it worked for our needs, but was not the most comfortable night.
Stayed 1 night in May 2024

6/10 Okay

Linda

Travelled with family
Great location and very helpful staff
Stayed 1 night in May 2024

8/10 Good

KENYON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the mile. Not enough outlets for electronics and no air conditioning. We arrived during a heat wave with warmer than expected temperatures
Stayed 2 nights in May 2024

10/10 Excellent

Elizabeth, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
This location was the perfect central point to set out on walks, bus tours and our exploration of Edinburgh.
Stayed 3 nights in May 2024

6/10 Okay

Jon

Very small and cramped room. Door to bathroom would not close, door knob broken, we had to switch rooms as first room had a bad odour.
Stayed 3 nights in May 2024

10/10 Excellent

Prafullata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Royal Mile. Rooms are small and depending on the room, corner rooms on inside of building have poor ventilation. Though a fan is supplied and the window opens slightly, there is no airflow but this is typical of most places in UK. Don’t think they know what HVAC is there.
Stayed 1 night in May 2024

8/10 Good

DIPAKBHAI, CYPRESS

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Very convenient. Expensive. Little or no parking. Better to Uber or walk. All you need is on the Royal Mile. Very busy and feel crowded in the vicinity.
Stayed 3 nights in May 2024

8/10 Good

Jaala

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 2 nights in May 2024

10/10 Excellent

Ann

Stayed 5 nights in Apr 2024

10/10 Excellent

Kristle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during our vacation and had a wonderful experience. The rooms are very clean and had everything in the room for us to use. It was such a great location that we walked everywhere and we didn’t want to walk. We can just get whatever we wanted brought to our room. I will definitely be staying at this location again. Thank you for a wonderful time.
Stayed 2 nights in Apr 2024

8/10 Good

Jane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. I always try to stay here when in Edinburgh for work. But for how long? £220 per night is completely extortionate. I could not afford to stay here as an independent traveller, nor could I justify it.
Stayed 1 night in Apr 2024

8/10 Good

Sion

Stayed 3 nights in Apr 2024

10/10 Excellent

Patience, Alexandria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best shower we had on the whole trip! I'd give it 5 stars just for that, but it's also right in the middle of the action on the royal mile, and seems to be competently run. One warning, though: It looks super close to the train station on the map, but there are a couple hundred stairs between here and there. Save yourself and pay £10 for a taxi, or at least take a bus.
Stayed 2 nights in Apr 2024

8/10 Good

Shelby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, rooms are tiny but clean.
Stayed 2 nights in Apr 2024

6/10 Okay

jeana

Travelled with partner
Excellent location. Bare bones room. But nice staff and clean
Stayed 1 night in Apr 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Unfortunately the bar scene was very loud all night outside our guest room
Stayed 1 night in Apr 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for a basic hotel room in old town-walking distance to everything. Great breakfast as well
Stayed 3 nights in Apr 2024

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

VICKI

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly knowledgeable staff. Comfortable rooms. Steps from the royal mile
Stayed 1 night in Mar 2024

10/10 Excellent

Samantha

Stayed 2 nights in Mar 2024

10/10 Excellent

charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, steps off the Royal Mile!
Stayed 1 night in Mar 2024
Response from Hector - Reception Team Member on 22 Mar 2024
Dear Charles,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. As you mention, we have a privileged position, right in the very hearth of the Royal Mile at the city centre, and very close of the main landmarks and attractions.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what it says on the tin: a budget hotel in a very good location, esp if you are a tourist. The area to the front of the hotel was usually occupied by some of Edinburgh’s alcoholics. Not threatening but a bit grim to see. Obvs nothing Ibis can do about this.
Stayed 2 nights in Mar 2024
Response from Hector - Reception Team Member on 23 Mar 2024
Dear Jonathan,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. As you mention, we have a privileged position, right in the very hearth of the Royal Mile at the city centre, and very close of the main landmarks and attractions.I am sorry to see that your experience didn't match your expectation in regards the city center.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Billie-Jean

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an extremely central location. The staff were helpful and friendly.
Stayed 3 nights in Mar 2024
Response from Hector - Reception Team Member on 23 Mar 2024
Dear Billi-JeanWe very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. As you mention, we have a privileged position, right in the very hearth of the Royal Mile at the city centre, and very close of the main landmarks and attractionsI will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 2 nights in Mar 2024
Response from Hector - Reception Team Member on 23 Mar 2024
Dear Lori,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. I would like to thank you in regards your compliments to our staff members who endeavour to offer the best experience to our guests.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Ibis - Hunter Square. The location was perfect and we enjoyed the bar at the lobby several evenings. The rooms were cleaned and everything was as expected. Even though our room faced the street there was no noise at night coming from the street. This might be due to the cold temperatures at night and less people out. If you are sensitive to noises maybe a room without a view would be best - they do offer ear plugs.
Stayed 4 nights in Mar 2024
Response from Hector - Reception Team Member on 23 Mar 2024
Dear Gloria,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. As you mention, we have a privileged position, right in the very hearth of the Royal Mile at the city centre, and very close of the main landmarks and attractions.I would like to thank you in regards your compliments to our staff members who endeavour to offer the best experience to our guests.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for experiencing the Royal mile. The staff is very pleasant and helpful. Rooms are on the smaller side but very comfortable and perfect for the solo or partner travelers.
Stayed 5 nights in Mar 2024
Response from Hector - Reception Team Member on 23 Mar 2024
Dear Christine,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. As you mention, we have a privileged position, right in the very hearth of the Royal Mile at the city centre, and very close of the main landmarks and attractions.I would like to thank you in regards your compliments to our staff members who endeavour to offer the best experience to our guests.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 3 nights in Mar 2024
Response from Hector - Reception Team Member on 23 Mar 2024
Dear Ruth,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. I would like to thank you in regards your compliments to our staff members who endeavour to offer the best experience to our guests.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Rhonda Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slap bang in the middle of the royal mile. Convenient to all the attractions
Stayed 2 nights in Mar 2024
Response from Hector - Reception Team Member on 23 Mar 2024
Dear Rhonda,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. As you mention, we have a privileged position, right in the very hearth of the Royal Mile at the city centre, and very close of the main landmarks and attractions.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Anthony

Stayed 3 nights in Feb 2024
Response from Hector - Reception Team Member on 22 Mar 2024
Dear Anthony,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hector - Reception Team Member on 22 Mar 2024
Dear Brian,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hector - Reception Team Member on 22 Mar 2024
Dear Heather,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool budget hotel in atmospheric location
This hotel has an excellent location five minutes from Waverley Station. It's quite a busy corner of Edinburgh, but our window, which we could open for fresh air, looked out onto a light well at the back, so no view but pretty quiet. The hotel has a youthful, Scandi vibe. The room was small - with two single beds and two people's luggage it was a bit of a squeeze but ok. Body wash and shampoo in the bathroom smelled lovely. I loved the eco features, such as a blackboard in the restaurant recording last week's food waste. Breakfast was good value. From an environmental point of view I think there should be more prominent plant-based options at breakfast. There was meat, cheese, and yogurt displayed prominently, but also cereal, toast and fruit, and cooked tomatoes, beans, mushrooms and hash browns. Non-dairy milk is available if you ask, but it came in a mug, not a jug, and was not chilled. Some hot oat milk to go in coffee would be a nice addition.
Stayed 2 nights in Feb 2024
Response from Hector - Reception Team Member on 23 Mar 2024
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. As you mention, we have a privileged position, right in the very hearth of the Royal Mile at the city centre, and very close of the main landmarks and attractions.In regards to your breakfast experience, I am glad to hear that your experience was further your expectations and I would like to thank you again for share your thoughts.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 Okay

Alison

Travelled with family
Liked: Cleanliness, staff & service
Perfect as a base
Rooms are as expected at budget, very clean, abit cramped in the bathroom however no air con meant two of us had to change rooms due to heat. We left a fan on all day and it was hotter than when we left. This was in February so dread to think how hot summer gets. Staff were very good and happy at all times, that was nice. Location is good. Breakfast had a good variety.
Stayed 2 nights in Feb 2024
Response from Hector - Reception Team Member on 23 Mar 2024
Dear Alison,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. As you mention, we have a privileged position, right in the very hearth of the Royal Mile at the city centre, and very close of the main landmarks and attractions.In regards to your breakfast experience, I am glad to hear that your experience was further your expectations and I would like to thank you again for share your thoughts.I would like to thank you as well about your compliments to our staff members at reception and housekeeping who endeavour to offer the best experience to our guests.I am sorry to see that your room experience didn't match your expectations.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Jon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, helpful staff. A good breakfast. A great location Rooms are small but adequate for a short stay.
Stayed 2 nights in Feb 2024
Response from Hector - Reception Team Member on 23 Mar 2024
Dear Jon,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. As you mention, we have a privileged position, right in the very hearth of the Royal Mile at the city centre, and very close of the main landmarks and attractions.I would like to thank you in regards your compliments to our staff members who endeavour to offer the best experience to our guests.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our staff, staff were lovely.
Stayed 1 night in Feb 2024
Response from Hector - Reception Team Member on 22 Mar 2024
Dear Lynette,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. I would like to thank you in regards your compliments to our staff members who endeavour to offer the best experience to our guests.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Hotel was in a great location, close to the train station and many attractions. It wasn’t particularly fancy but it was clean and the staff were very friendly. For the price we paid it was excellent value
Stayed 1 night in Feb 2024
Response from Hector - Reception Team Member on 22 Mar 2024
Dear Janet,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. As you mention, we have a privileged position, right in the very hearth of the Royal Mile at the city centre, and very close of the main landmarks and attractions.I would like to thank you in regards your compliments to our staff members who endeavour to offer the best experience to our guests.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
The highlight of the stay was the location. Lots of quirky bars nearby, plenty of restaurants, just off the royal mile so lots to see and do all within easy walking distance.
Stayed 4 nights in Jan 2024
Response from Hector - Reception Team Member on 1 Feb 2024
Dear Kirsty,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. As you mention, we have a privileged position, right in the very hearth of the Royal Mile at the city centre, and very close of the main landmarks and attractions.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Elmo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Clean and close to centre.
Stayed 1 night in Jan 2024
Response from Hector - Reception Team Member on 27 Jan 2024
Dear Elmo,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. As you mention, we have a privileged position, right in the very hearth of the Royal Mile at the city centre, and very close of the main landmarks and attractions.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Frances

Stayed 2 nights in Jan 2024
Response from Hector - Reception Team Member on 22 Mar 2024
Dear Frances,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on a budget.
Great for a one or two night visit to Edinburgh. The location is excellent, just off the royal mile. Lots of attractions, bars, restaurants very close by. Reception staff friendly and helpful. We were able to leave our bags in a luggage room when we arrived early and this allowed us to go exploring straight away. The room was clean, however the window had been left open and it was -4° outside so the room was freezing and took a while to heat up. There is very little storage space for clothes so you would struggle for space if you were staying for more than a vouple of nights. Breakfast is a typical budget hotel buffet. Warm, not hot food. Reasonable choice but nothing special. Overall a great budget hotel in a great location and we would definitely stay here again.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Great stay. GREAT LOCATION. Basis hotel no frills but very clean and lovely staff. We as a couple got a family room plenty big for us but would have being difficult for a family space wise. No safe provided. Breakfast good but the bacon and sausage needed more cooking. Continental end off the breakfast very good and tasty
Stayed 3 nights in Jan 2024

10/10 Excellent

Steve

Stayed 3 nights in Jan 2024
Response from Hector - Reception Team Member on 22 Mar 2024
Dear Steve,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Emma

Stayed 3 nights in Jan 2024
Response from Hector - Reception Team Member on 22 Mar 2024
Dear Emma,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hector - Reception Team Member on 16 Jan 2024
Dear Alexis,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,