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Reviews of Bruntsfield Hotel

4 out of 5
Bruntsfield Hotel
69 Bruntsfield Place, Edinburgh, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 515 out of 1002 reviews" "
Rating 8 - Good. 379 out of 1002 reviews" "
Rating 6 - Okay. 70 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a lovely area. Staff where very helpful and pleasant. Rooms very quiet and clean. Easy access to transit and walking distance to great restaurants
Stayed 2 nights in May 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
m
Stayed 1 night in May 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with a great location on the park. No air conditioning so it might be hot in the summer. My room was stuffy during the daytime with an outside temperature in the 70s (~24 C). The windows open only a tiny bit. Other rooms with different sun exposure might be cooler.
Stayed 4 nights in May 2024

6/10 Okay

Irlanda

Travelled with family
Liked: Property conditions & facilities
The hotel does not considers ramps for luggage. Keep in mind that if you carry heavy luggage you will have to lift them yourself, since also, there is no one in the entrance to help. The hotel does count with an elevator but depending on your room number there can be stairs too to get to it. Again, without ramps!!
Stayed 3 nights in Apr 2024

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness
Disliked: Amenities
I had asked for a room with an accessible bathroom as I am a below knee amputee. The hotel e-mailed to acknowledge this request on 12/04/24 but on arrival this had not been actioned. Whilst the shower in my room was a 'walk in' unit this was ok to get in but the absence of grab rails made my shower a very unsafe situation. At breakfast the menu offered vegetarian sausages but these were not available, only vegetarian haggis.
Stayed 1 night in Apr 2024

10/10 Excellent

James V

Stayed 2 nights in Apr 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service
Great location, if you want to still be close to everything the city has to offer, but in a more serene, quiet location.
Stayed 9 nights in Mar 2024

8/10 Good

Mairi

Liked: Cleanliness, staff & service
Everything was perfectly fine. Special thanks to Maria on reception who looked after us so well
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for the 8-9 days we stayed, only issue is cold water didn’t work in shower and we either got hot or extremely hot water, and after walking 10-12 miles shopping relaxing with a nice shower or bath would have been great. But we didn’t want to complain
Stayed 7 nights in Mar 2024

8/10 Good

Dorina

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was great place to stay. Thank you
Stayed 6 nights in Mar 2024

8/10 Good

JAMES

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the property several times over the years. The hotel is very central to the centre of Edinburgh. The breakfast is also lovely and sets you up for a great day of sightseeing.
Stayed 1 night in Mar 2024

8/10 Good

Corin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located and we were allowed to check in early which was fantastic as we had travelled up on the sleeper. The room was very clean and the breakfast was great. On the Saturday night there was a function that we could hear slightly but fortunately it stopped quite early. I was happy that we were far enough away as I hear some guests the following morning complain as they were right above it and couldn't hear their TV over the music.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
This is the fourth time at this hotel over a 10 year period And over those years it as been refurbished to a very high standard with quality furnishings and modern facilities
Stayed 3 nights in Feb 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ken

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Lorna

Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Many local options; restos, cafes, pubs/bars.
Stayed 3 nights in Jan 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Stayed 1 night in Jan 2024

10/10 Excellent

Michaelene

Stayed 1 night in Jan 2024

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 4 nights in Jan 2024

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Frank, Elizabethtown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Mary

Stayed 1 night in Dec 2023

10/10 Excellent

Amanda Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and very comfortable. Staff were friendly and helpful. Our room was well appointed.
Stayed 4 nights in Nov 2023

8/10 Good

Mark

Stayed 2 nights in Nov 2023

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just Okay
Location was excellent. Cleanliness was not as expected and cups/glasses used in the room were not washed. Room was pleasant and spacious.
Stayed 3 nights in Nov 2023

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top choice!
Wonderful hotel with great breakfast
Stayed 5 nights in Oct 2023

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value
Generally this is a wonderful comfortable hotel. A good value in a great location.
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Thank you.
Stayed 3 nights in Oct 2023

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities
Hotel was lovely, rooms are currently undergoing renovations. Stay in a renovated room - they are beautiful. Rooms to be renovated are old and show their age. Our bathroom floor was dirty upon arrival. Housekeeping staff had already left for the day, so the manager cleaned the bath for us. We joked that we had the best dressed housekeeper of all time.
Stayed 3 nights in Oct 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed the green area for walking around and the restaurants. Had to eat out on the Two nights I stayed as there was no dining service on a Monday and Tuesday, was recommended the Montpelier - food superb, lovely friendly service. Check in staff very friendly and helpful. When I returned to my room at 4pm, the noise from the workmen outside with an angle grinder for a good hour was grating as the room has no secondary glazing. But once they had gone, it was very quiet.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, Room was perfect and reception staff could not have been more helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room and appreciate all the Green aspects. The staff were very good and we had a wonderful breakfast
Stayed 3 nights in Oct 2023

8/10 Good

james

Liked: Cleanliness, staff & service
Great spot. Close to many restaurants. Hotel one was cloaed for the 2 nites we were there. Would have liked to know that ahead of time.
Stayed 1 night in Oct 2023

4/10 Poor

Wander

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was really helpful but the hotel is more like a 2.5 star hotel than 4 also the room advertised in the picture was quite photo touched and quite not the same.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Iain

Stayed 2 nights in Sep 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Good hotel but with shortcomings
A good hotel but needs to sort out leaky shower difficult to use toilet flush buttons. Not air conditioned, provided a noisy fan without a control knob. If your room is not near the lift then navigating steps with luggage is cumbersome.
Stayed 2 nights in Sep 2023

6/10 Okay

Julie

Stayed 1 night in Sep 2023