Lobby sitting area

Reviews of ibis Aalst Centrum

3 out of 5
ibis Aalst Centrum
Villalaan 20, Aalst

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 339 reviews" "
Rating 8 - Good. 157 out of 339 reviews" "
Rating 6 - Okay. 68 out of 339 reviews" "
Rating 4 - Poor. 19 out of 339 reviews" "
Rating 2 - Terrible. 14 out of 339 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Christmas Market
Have stayed here before. Always felt that it gave good value. Parking easy and usually a quiet place to stay. Breakfast good .
Stayed 1 night in Dec 2023
Response from Ibis Aalst General Manager, Georis Thierry on 19 Dec 2023
Dear Michael,Thank you for your positive review, we appreciate it.We're delighted to hear that you found our hotel to be a quiet haven and our parking facilities convenient for your visit to the Christmas Market. It's also gratifying that you enjoyed our breakfast offerings and felt that you received good value during your stay. We appreciate your positive remarks on the cleanliness of our rooms and the overall condition of our hotel, as we strive to maintain high standards for our guests. We're also thrilled to receive full marks on our service, as our team is dedicated to ensuring a pleasant and comfortable experience for all our guests. The entire team look forward to welcoming you back for a future visit.Kind regards,Ibis Aalst General Manager, Georis Thierry

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Frankfurt Christmas Market trip
Have stayed here before and never had any issues. Room ok but would benefit from tea making facilities. Couldn’t affect the room temperature so was quite hot. Parking easy and breakfast good. Overall good value
Stayed 1 night in Dec 2023
Response from Ibis Aalst General Manager, Georis Thierry on 19 Dec 2023
Dear Sir,Thank you for taking the time to review a second time your stay.We're pleased to hear that you found parking convenient and the breakfast to your liking, and that you consider your stay to have been good value. Regarding room amenities, while we don't offer tea making facilities in the rooms, we do have a variety of hot and cold beverages available at our bar around the clock. We understand that maintaining the ideal room temperature is crucial for comfort, and although our building requires a choice between air conditioning and heating, each room's temperature can be individually adjusted by our guests to a certain point. We hope to welcome you back soon!Best regards,Ibis Aalst General Manager, Georis Thierry

4/10 Poor

MARK

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Felt like a youth hostel
Terrible check in (stood waiting for ages and zero welcome). Bar was overrun with people, stank of weed. Drunks barging ahead of us when ordering food. Parking was €9. Breakfast mediocre. Room small. Toilet seat wouldn't stay up. Air con was ineffective. Food prices were high for the quality (€19 for a cheeseburger and fries). Definitely won't stay again.
Stayed 1 night in Nov 2023
Response from Manager on 22 Nov 2023
Dear Mark,Thank you for taking the time to review your stay.We regret to hear about your check-in experience and the discomfort you faced at the bar. Please rest assured that our team is dedicated to providing a warm welcome and efficient service, and we are sorry if we fell short in this instance. We understand the importance of a peaceful environment and apologize for any disturbance caused by other guests. Our parking fee is in line with local standards, and we offer both complimentary outdoor parking and a secure underground option for those who prefer it. We acknowledge your thoughts on the breakfast selection and room amenities. While our air conditioning system is centralized for efficiency, we regret if it did not provide the comfort you expected. We take note of your comments on the food pricing and will review our offerings to ensure they meet our guests' expectations for quality and value. Our team is always on hand to address any issues promptly, and we encourage guests to report any dissatisfaction during their stay so we can make immediate improvements.We hope you will consider staying with us again in the future. Best regards,

4/10 Poor

Emi

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rude service, and for the price, the room was not comfortable at all.
Stayed 1 night in Nov 2023
Response from Ibis Aalst General Manager, Manager on 20 Nov 2023
Dear Emi,Thank you for taking the time to share your feedback,We are sorry to learn that you felt the room was not comfortable and that you experienced rude service. Our team is dedicated to providing the best possible service to our guests, and we will address your concerns to ensure that we improve in these areas.Best regards,

6/10 Okay

Zuha

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Ibis Aalst General Manager, Manager on 20 Nov 2023
Dear Guest,Thank you for taking the time to share your review.We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.We all hope we have the pleasure of seeing you in the future.Best regards,Ibis Aalst General Manager, Manager

10/10 Excellent

Qing

Stayed 3 nights in Sep 2023
Response from Dominique Van Ooteghem, General Manager on 5 Oct 2023
Dear Qing, Thank you for taking the time to share your review with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back.Kind regards,Dominique Van Ooteghem, General Manager

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel is not near the center, it is easily accessible from the highway. It is very comfortable and clean. Parking is also easy. It is a few minutes drive to the center. We loved it
Stayed 1 night in Sep 2023
Response from Dominique Van Ooteghem, General Manager on 26 Sept 2023
Dear Jacques,Thank you for this review of your recent stay.We are glad to hear that you found our hotel comfortable and clean, and that you appreciated the easy access from the highway. It's great to know that you had no issues with parking and that the short drive to the city center was convenient for you.We truly appreciate your kind words and hope that you had a chance to explore the beautiful city of Aalst during your stay. Our location between Brussels and Ghent makes it an ideal base for exploring the surrounding areas as well.We hope to welcome you again in the future. All the best.Dominique Van Ooteghem, General Manager

2/10 Terrible

Lorraine

Stayed 1 night in Sep 2023
Response from Dominique Van Ooteghem, General Manager on 26 Sept 2023
Dear Guest,Thank you for taking the time to share your feedback with us.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope we can provide you with an improved stay in the future.Kind regards,Dominique Van Ooteghem, General Manager

10/10 Excellent

Nitharshan

Stayed 1 night in Aug 2023
Response from Dominique Van Ooteghem, General Manager on 26 Sept 2023
Dear Harsha,Thank you very much for this kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,Dominique Van Ooteghem, General Manager

10/10 Excellent

Spencer

Stayed 1 night in Aug 2023
Response from Dominique Van Ooteghem, General Manager on 26 Sept 2023
Dear Spencer,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We look forward to having the opportunity to welcome you back in the future. Best wishes,Dominique Van Ooteghem, General Manager

10/10 Excellent

Katerina

Stayed 1 night in Jul 2023
Response from Dominique Van Ooteghem, General Manager on 30 Jul 2023
Dear Katerina,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We hope to see you again soon.Kind regards,Dominique Van Ooteghem, General Manager

8/10 Good

Mubarak

Liked: Cleanliness, staff & service, property conditions & facilities
Funny, good stuff. Please consider having everything with you and bring your own towels.
Stayed 1 night in Jul 2023
Response from Dominique Van Ooteghem, General Manager on 1 Aug 2023
Dear Barak, Thank you for providing us with feedback about your recent experience.We are glad that you had an overall pleasant stay, however, we regret to hear of the issue with the towels, we have taken good note of your comment and handed it to our housekeeping department to make sure this doesn't happen in future.We hope you will return to enjoy these improvements first hand.Best wishes,Dominique Van Ooteghem, General Manager

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money.
Stayed 2 nights in Jul 2023
Response from Dominique Van Ooteghem, General Manager on 9 Jul 2023
Beste Graham,Hartelijk dank voor dit zeer positieve oordeel.We zijn ontzettend blij dat u zo genoten heeft in ons hotel.Met warme groeten en graag tot een volgende keer,Dominique Van Ooteghem, General Manager

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aalst Overnight
Needed somewhere closer to the bars we wanted to visit!
Stayed 1 night in Jun 2023
Response from Dominique Van Ooteghem, General Manager on 5 Jul 2023
Dear Elizabeth,Thank you for sharing this review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on a future visit.Kind regards,Dominique Van Ooteghem, General Manager

10/10 Excellent

Mauricio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice experience
Stayed 1 night in Jul 2023
Response from Dominique Van Ooteghem, General Manager on 5 Jul 2023
Dear Mauricio,Thank you for your kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Furthermore, we are glad that the high standards we set ourselves met your expectations.We look forward to welcoming you back on a future occasion. Best wishes,Dominique Van Ooteghem, General Manager

8/10 Good

Dick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Dominique Van Ooteghem, General Manager on 15 May 2023
Dear Dick,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,Dominique Van Ooteghem, General Manager

4/10 Poor

Andrew

Stayed 1 night in Apr 2023
Response from Manager on 28 Apr 2023
Dear Andrew,Thank you for taking the time to share your feedback.We are sorry we were not able to meet all your expectations.We would certainly like to learn more about that in a private message.We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards,

8/10 Good

Steven

Stayed 1 night in Apr 2023
Response from Manager on 28 Apr 2023
Dear Steven,Thank you for this great review.We are pleased that we were able to meet your expectations.We look forward to welcoming you for another pleasant stay. Best wishes,

4/10 Poor

Gary

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room stunk, the food option was lacking, understaffed and key didn't work.
Stayed 1 night in Apr 2023
Response from Dominique Van Ooteghem, General Manager on 15 May 2023
Dear Gary,Thank you for taking the time to share your feedback.We aim to meet the requirements of our guests and so regret to read that you were not completely satisfied with our service as well as our amenities.We also regret that you weren’t satisfied with the options in our restaurant. Our restaurant is open from Monday until Thursday from 11h30-14h30 and 18h00-22h00. On Friday the restaurant is open at noon. Besides these hours snacks are available 24/7.Furthermore, we’re sorry to hear your report of a smell in your room; rest assured, our housekeeping team will investigate this to ensure we better meet your expectations in future.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Dominique Van Ooteghem, General Manager

8/10 Good

chen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
有停车场,挺方便的
Stayed 1 night in Mar 2023
Response from Dominique Van Ooteghem, General Manager on 1 Apr 2023
亲爱的宾客您好!为您服务是我们的荣幸!感谢您的下榻!我们非常高兴为您的旅途增添愉快的回忆!也非常感谢您对我们酒店整体服务的好评!为宾客提供优质舒心的居住环境,宾至如归的入住氛围是我们的工作宗旨和不懈的追求!我们将继续秉承温馨、关爱的服务理念,让您在这里感受到家一般的温暖。我们诚挚地期待您再次光临,祝您旅途愉快!Dominique Van Ooteghem, General Manager

8/10 Good

Gaurav

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was located near the highway and parking was also no problem. There are lot of Tesla superchargers on the hotel. and the breakfast was little bit carry over of the same menu in both days when we stayed.
Stayed 2 nights in Mar 2023
Response from Dominique Van Ooteghem, General Manager on 17 Mar 2023
Dear Gaurav.We thank you for taking the time to provide us with your feedback.We are pleased to hear that your overall stay was enjoyable and that you found our location convenient. Regarding our breakfast, we like to believe we offer a good variety of foods to suit all tastes and we regret that you weren't satisfied in this regard. We have taken good note of your comment and passed it on to the breakfast team.It would be a pleasure to welcome you again. Best regards,Dominique Van Ooteghem, General Manager

8/10 Good

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aalst ibis hotel
We were staying at the hotel for an event in Ninove, this was the ideal place to be for this location, we expected the tv to have UK channels but it didn't, no tea or coffee making facilities in the room, apart from that good value.
Stayed 1 night in Mar 2023
Response from Dominique Van Ooteghem, General Manager on 17 Mar 2023
Dear Glyn,Thank you for taking the time to share your feedback.Our hotel aims to provide a truly memorable experience and we're glad to know that you enjoyed your time here.We are always on hand for anything you might need, please don't hesitate to simply let us know.We hope that we may have the pleasure of welcoming you again.Kindest regards,Dominique Van Ooteghem, General Manager

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Feb 2023
Response from Dominique Van Ooteghem, General Manager on 6 Mar 2023
Dear Isabella,Thank you for sharing the review of your stay with us.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again on your next stay.Best wishes,Dominique Van Ooteghem, General Manager

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The property in general was fine, pleasant desk staff. There was a smell as if gases from the drains, but wasn’t coming from the drains. Staff could only air out room and attempt to cover the smell, which returned, with an odor spray. The room was, in general, clean—-except for the crusted rim and outside of the toilet bowl.
Stayed 1 night in Feb 2023
Response from Dominique Van Ooteghem, General Manager on 28 Feb 2023
Hi there,Thanks for taking the time to share your review.We are pleased that you appreciated the high standards which we strive to uphold. We always welcome our guests' feedback and suggestions and would love to know what we could have done to improve your experience. Please don't hesitate to make us aware of any issues or concerns you may have while onsite so that we can take immediate action.We hope to have the pleasure of welcoming you back in the future. Best wishes,Dominique Van Ooteghem, General Manager

2/10 Terrible

Shuaib

Stayed 1 night in Feb 2023
Response from Dominique Van Ooteghem, General Manager on 19 Feb 2023
Dear Guest,Thank you for taking the time to provide this feedback.Sorry your stay was not what we would have liked.We would appreciate more information on how we could improve.We hope we can welcome you back in the future.Kind regards,Dominique Van Ooteghem, General Manager

8/10 Good

chetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really comfortable stay.
Stayed 4 nights in Jan 2023
Response from Dominique Van Ooteghem, General Manager on 14 Feb 2023
Dear Chetan,Thank you for this great review.We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback about our team members.We look forward to welcoming you back again in the future. Best wishes,Dominique Van Ooteghem, General Manager

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2023
Response from Dominique Van Ooteghem, General Manager on 6 Mar 2023
Dear Guest,Thank you for taking the time to review your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to the pleasure of seeing you again in the future. Kind regards,Dominique Van Ooteghem, General Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great random find
I was just passing but a great value find , bed was lovely , room was great but the lady on reception was very friendly , funny and genuine . I sat in the bar for a few beers and it had a really nice feel .
Stayed 1 night in Jan 2023
Response from Dominique Van Ooteghem, General Manager on 6 Feb 2023
Dear Christopher,Thank you for sharing your positive review.It is a pleasure to know you had a comfortable stay and we appreciate your kind words towards our front desk team. It encourages us to continue to maintain the high standards of service we set ourselves.We look forward to the pleasure of welcoming you back.Our kindest regards,Dominique Van Ooteghem, General Manager

8/10 Good

Mrs. Sadia

Stayed 1 night in Dec 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Journey break to/from Frankfurt
Hotel easy to find, just off the main road. Check in easy and quick. Room average for chain but would benefit from tea/coffee making facilities. Little restaurant good for snacks and breakfast buffet excellent. Good value for money. ,
Stayed 1 night in Dec 2022
Response from Dominique Van Ooteghem, General Manager on 19 Dec 2022
Dear Michael,Thank you for taking the time to share your review.We are very pleased you found our prices competitive for the services we deliver.We also appreciate your kind words toward our team. It encourages us to continue to maintain the high standards of service we set ourselves.We hope that you will return on a future occasion. Best regards,Dominique Van Ooteghem, General Manager

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Dominique Van Ooteghem, General Manager on 19 Dec 2022
Dear David,Thank you for your rating.We are glad that your expectations were met.We would certainly like to learn more about that in a private message.We hope to welcome you back for a return visit.Best regards,Dominique Van Ooteghem, General Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight on way to Frankfurt
Quick and easy check in. Friendly and helpful staff. Room standard for chain but would’ve benefited from tea/coffee in room. Buffet breakfast excellent and well worth the cost. Overall very good and excellent for the cost.
Stayed 1 night in Dec 2022
Response from Dominique Van Ooteghem, General Manager on 14 Dec 2022
Dear Michael,Thank you for your review.We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. The whole team hopes to see you again in the future.Kind regards,Dominique Van Ooteghem, General Manager

10/10 Excellent

Chris

Stayed 1 night in Nov 2022
Response from Dominique Van Ooteghem, General Manager on 7 Dec 2022
Dear Chris,We acknowledge with thanks your high rating about your recent stay.We are happy we were able to cater to all your needs.Thank you again.We hope to welcome you back for a return visit. Best regards,Dominique Van Ooteghem, General Manager

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Was a quick overnight stay, lovely hotel, friendly and helpful staff, reception was 24hrs so great for late check in
Stayed 1 night in Nov 2022
Response from Dominique Van Ooteghem, General Manager on 15 Nov 2022
Dear Anthony, Thank you for this kind feedback concerning your recent visit.We appreciate your kind words towards our front desk team as it encourages us to continue to maintain the high standards of service we set ourselves. Thank you for your kind mention of your comfortable room.We hope to see you again in the future.Kind regards,Dominique Van Ooteghem, General Manager

10/10 Excellent

Andrejs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Dominique Van Ooteghem, General Manager on 2 Nov 2022
Dear Andrejs,Thanks for your high rating of our hotel.We are happy we were able to cater to all your needs.We look forward to the pleasure of seeing you again in the future. Kind regards,Dominique Van Ooteghem, General Manager

8/10 Good

Isabella

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from Dominique Van Ooteghem, General Manager on 10 Jan 2023
Dear Isabella,Thank you for your rating.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regards,Dominique Van Ooteghem, General Manager

8/10 Good

Monzili

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Dominique Van Ooteghem, General Manager on 4 Sept 2022
Dear GuestWe acknowledge with thanks your rating about your recent stay.We are glad your stay was enjoyable.A private message with further details would be gratefully received.We hope to welcome you back for a return visit, Best regards,Dominique Van Ooteghem, General Manager

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Dominique Van Ooteghem, General Manager on 1 Sept 2022
Dear Stuart,We acknowledge with thanks your rating about your recent stay.We are glad that this was to your satisfaction.We would welcome your suggestions on how we could improve your experience.We hope to welcome you back for a return visit, Best regards,Dominique Van Ooteghem, General Manager

10/10 Excellent

Geraldine

Stayed 1 night in Aug 2022
Response from Dominique Van Ooteghem, General Manager on 20 Aug 2022
Dear Geraldine,Thanks for taking the time to send us a great rating.We are happy we were able to cater to all your needs.We hope to have the pleasure of seeing you again in the future. Kind regards,Dominique Van Ooteghem, General Manager

10/10 Excellent

Mieczyslaw

Stayed 1 night in Aug 2022
Response from Kenneth Claerbout, General Manager on 16 Aug 2022
Dear Mieczyslaw, Thanks for taking the time to send us a great rating. We are glad your stay was perfect. Again, thank you very much. We look forward to welcoming you again. Best regards, Kenneth Claerbout, General Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Kenneth Claerbout, General Manager on 16 Aug 2022
Dear Mark, Thanks for giving us a perfect rating. We're happy to hear we hit the mark for you. Thank you again. Best regards, Kenneth Claerbout, General Manager

8/10 Good

Jorina

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Dominique Van Ooteghem, General Manager on 18 Oct 2022
Dear Jorina,We appreciate this positive rating.We are glad that your expectations were met.We would certainly like to learn more about your experience.We look forward to the pleasure of seeing you again in the future. Kind regards,Dominique Van Ooteghem, General Manager

10/10 Excellent

Mark

Stayed 1 night in Jul 2022
Response from Kenneth Claerbout, General Manager on 18 Jul 2022
Dear Mark, Thanks for giving us a perfect rating. We are glad we met your requirements. We look forward to welcoming you again. Best regards, Kenneth Claerbout, General Manager

10/10 Excellent

Lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brilliant gem in Belgium.
My room was lovely and clean. The bed was comfortable and the hoteløs staff a delight. I definitely will be back.
Stayed 1 night in Apr 2022
Response from Kenneth Claerbout, General Manager on 19 Apr 2022
Dear Lene, Thank you for your kind review. We are very pleased to know that you had an enjoyable stay and that your experience lived up to your expectations. We look forward to welcoming you back on a future occasion. Best regards, Kenneth Claerbout, General Manager

8/10 Good

Frédéric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, classical prestation
Stayed 1 night in Nov 2021

8/10 Good

Yiu

Business traveller
Liked: Staff & service
Functional placd to stay
Stayed 1 night in Jan 2022

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Tawfik, cresco

Stayed 11 nights in Jan 2022
Response from Kenneth Claerbout, General Manager on 22 Apr 2022
Dear Guest We would like to thank you for your rating of your recent stay. We are very sorry your experience wasn't to your satisfaction. We would appreciate more information on how we could improve. We look forward to the pleasure of seeing you again in the future. Kind regards, Kenneth Claerbout, General Manager

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location and friendly staff
Stayed 1 night in Jan 2022