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It was "real" hotel with a good restaurant, massive foyer to sit around on comfortable sofas and read and relax
The bedroom was well equipped and I had a room with very little domestic noise
The overall experience was not a pleasant one. The room AC was not working and was not attended seriously until reported three times. Finally room was changed.
Pradyumna
Stayed 1 night in Mar 2018
Response from Alok Avasthi on 21 Mar 2018
Dear Guest,
Greetings of the day!!
We would like to thank you very much for sharing with us the candid review of your recent experience at Regenta Inn The Dwarika.
Your feedback is extremely important and valuable to us.
We significantly appreciate your concern about our property on the aspects of AC. We will definitely brief our staff on same that such issues should not come and once the issue is should be resolved at the earliest.
We regret for the inconveniences caused to you.
It would be yet another opportunity and a privilege for all of us to serve you again. We are looking forward to welcoming you back to Regenta Inn The Dwarika
Warm Regards
Alok Avasthi
General Manager
6/10 Okay
Verified traveller
12 Feb 2018
Disliked: Staff & service
It was ok. Charged for room again, even though I paid through your booking system. He mentioned that they do not accept online payments. Will request refund soon from Hotel.com
Verified traveller
Stayed 1 night in Feb 2018
Response from Alok Avasthi on 21 Mar 2018
Dear Guest,
Greetings of the day!!
We would like to thank you very much for sharing with us the candid review of your recent experience at Regenta Inn The Dwarika.
Your feedback is extremely important and valuable to us.
We regret for the inconveniences caused to you.
It would be yet another opportunity and a privilege for all of us to serve you again. We are looking forward to welcoming you back to Regenta Inn The Dwarika
Warm Regards
Alok Avasthi
General Manager
Hotel being from the service industry need soft n co-operative staff.
Amardeep
Stayed 2 nights in Jan 2018
Response from Alok Avasthi on 21 Mar 2018
Dear Guest,
Greetings of the day!!
We would like to thank you very much for sharing with us the candid review of your recent experience at Regenta Inn The Dwarika.
Your feedback is extremely important and valuable to us.
We will definitely brief our staff on same that such issues should not come and once the issue is should be resolved at the earliest.
We regret for the inconveniences caused to you.
It would be yet another opportunity and a privilege for all of us to serve you again. We are looking forward to welcoming you back to Regenta Inn The Dwarika
Warm Regards
Alok Avasthi
General Manager