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Reviews of Adina Apartment Hotel Dusseldorf

Adina Apartment Hotel Dusseldorf
Harkortstrasse 10, Düsseldorf

Reviews

9.4

Exceptional

Rating 10 - Excellent. 138 out of 180 reviews" "
Rating 8 - Good. 28 out of 180 reviews" "
Rating 6 - Okay. 8 out of 180 reviews" "
Rating 4 - Poor. 4 out of 180 reviews" "
Rating 2 - Terrible. 2 out of 180 reviews" "

9.4/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Meeran, Sialkot

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I really like the location, which makes it super easy to move. Main train station is just a couple of minute walk. Main shopping area is just 15 min walk. What i like the most that the apartment has all the basic amenities needed. Pool, sauna and well equipped gym.
Stayed 4 nights in May 2024

8/10 Good

Rosaria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment and really clean. A few scratches on the walls but overall the rooms are well kept. Friendly staff at reception and at the restaurant. We had a lovely meal and food was well presented and plenty of selection of drinks.
Stayed 1 night in May 2024

10/10 Excellent

Catherine

Stayed 1 night in Mar 2024

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice new hotel that was very comfortable. New fittings throughout, friendly staff and very close to public transport
Stayed 4 nights in Mar 2024
Response from Adina-Team on 31 Mar 2024
Dear guest,We are delighted that you enjoyed your stay at our hotel and appreciated the facilities and location. We are particularly pleased that our staff left a positive impression on you. We hope to welcome you back soon to offer you another pleasant and comfortable stay.With kind regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2024
Response from Adina-Team on 11 Feb 2024
Dear Guest, we are extremely pleased that you described your stay at our Adina Apartmenthotel Düsseldorf as "amazing". It is always nice to hear that our guests have had a positive experience. We hope to welcome you back soon.Kind regardsAimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

6/10 Okay

Craig

Business traveller
Liked: Cleanliness
Stayed for 3 nights for a business trip. 2 mins from central station and 25 mins from old town (walking). Understaffed and no normal hotel services such as room cleaning and turndown, but it is an apart-hotel
Stayed 3 nights in Feb 2024
Response from Adina-Team on 11 Feb 2024
Dear Guest,We are pleased to hear that you have chosen our hotel because of its strategic location. It is true that as an apartment hotel we offer a slightly different service to traditional hotels. Our philosophy is to offer our guests more independence and flexibility, while always being available to provide assistance when needed.We hope you had a pleasant time with us despite the points mentioned and look forward to your next business trip.Yours sincerelyAimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 Excellent

CENK

Stayed 10 nights in Jan 2024
Response from Adina-Team on 11 Feb 2024
Dear Guest,we are very pleased that you enjoyed your stay with us at Adina Apartmenthotel Düsseldorf and gave us a perfect rating. It is always our goal to provide our guests with a pleasant and memorable stay and it seems that we have achieved this goal with you. We look forward to welcoming you back soon.Kind regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 Excellent

Stephen, Christow

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Comfortable rooms. Great facilities. Special mention to the staff in the bar and reception. Excellent service.
Stayed 4 nights in Jan 2024
Response from Adina-Team on 11 Feb 2024
Dear Guest,i am pleased to hear that you enjoyed our comfortable rooms and facilities. It is particularly pleasing that our bar and reception staff made a positive impression on you. Excellent service is very important to us and it is always a pleasure to hear that our guests appreciate this.We hope to welcome you again soon at the Adina Apartmenthotel Düsseldorf.Kind regardsAimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

8/10 Good

Francine

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Adina-Team on 11 Feb 2024
Sehr geehrter Gast,Es freut uns sehr, dass Sie Ihren Aufenthalt im Adina Apartmenthotel Düsseldorf genossen haben und uns eine Bewertung von 4/5 gegeben haben. Unser Ziel ist es, sicherzustellen, dass jeder Gast eine angenehme und befriedigende Erfahrung hat. Ihre positive Bewertung bestätigt, dass wir auf dem richtigen Weg sind.Wir freuen uns darauf, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen.Herzliche Grüße,Aimée DialloDuty ManagerinAdina Apartmenthotel Düsseldorf

10/10 Excellent

Stephen, Christow

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Clean and spacious rooms. Particular mention to the bar staff. Friendly and fun.
Stayed 5 nights in Jan 2024
Response from Adina-Team on 23 Jan 2024
Dear Guest,it is great to hear that you enjoyed your stay with us at Adina Apartmenthotel Düsseldorf. We very much appreciate your positive words about our spacious and clean rooms. Your complimentary mention of our bar staff is especially appreciated. It is always our aim to create a friendly and engaging atmosphere and it seems that we have been successful in this case.We hope to welcome you back soon.Yours sincerely,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 Excellent

Sarah

Stayed 5 nights in Dec 2023
Response from Adina-Team on 22 Jan 2024
Sehr geehrter Gast,es freut uns sehr, dass Sie Ihren Aufenthalt bei uns im Adina Apartmenthotel Düsseldorf genossen haben. Ihre maximale Bewertung ehrt uns und wir werden weiterhin unser Bestes geben, um unseren Gästen ein angenehmes Erlebnis zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay! Loved the suite! Laundry in the room was a game changer for us!
Stayed 1 night in Dec 2023
Response from Adina-Team on 29 Dec 2023
Dear Guest,It's delightful to hear that you had a fantastic stay with us and that you enjoyed the amenities of our suite, especially the convenience of having a laundry facility in the room. We strive to provide our guests with a comfortable and enjoyable experience, and your feedback confirms that we're on the right track.We look forward to welcoming you back to Adina Apartmenthotel Düsseldorf in the near future.Best regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 Excellent

Aleksandrs

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient and restful
Stayed 8 nights in Dec 2023
Response from Adina-Team on 27 Dec 2023
Dear Guest,It is heartwarming to read your positive review of your time at Adina Apartmenthotel Düsseldorf. Receiving a perfect score from you truly brightens our day and motivates us to continue providing excellent service. We look forward to having the pleasure of welcoming you back in the near future. Best regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

8/10 Good

john

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023
Response from Adina-Team on 27 Dec 2023
Dear John,It's heartening to hear that you had a satisfactory stay at our Adina Apartmenthotel Düsseldorf. Your rating of 8/10 is quite encouraging, and we are glad to have been able to meet your expectations.We look forward to welcoming you back, and strive to make your future stays even more enjoyable and comfortable.Kind regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 Excellent

Chanelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with my stay. Sound proof windows made my stay ultra quiet, and the studio was very clean and spacious. Right next to the train station so I was able to take the train from the airport. Huge grocery store one block away, with prices shockingly low. Front desk staff was always available and helpful. I saw a note that housekeeping would come every third day, so I left at 11AM thinking that would give enough time for them but they never came. So next time I will specifically request housekeeping on the days I need, but otherwise I was very happy with this hotel.
Stayed 5 nights in Nov 2023
Response from Adina-Team on 21 Dec 2023
Dear Guest,It's uplifting to hear about your overall pleasant experience at the Adina Apartmenthotel Düsseldorf. We're thrilled that you appreciated the tranquility offered by our soundproof windows and the cleanliness and spaciousness of our studios.Your positive comments on our strategic location near the train station and a grocery store, as well as the availability and helpfulness of our front desk staff, are highly appreciated.Regarding the housekeeping, your feedback is noted. As a rule, we perform housekeeping every third day, and we apologize if this did not meet your expectations on this occasion. Your suggestion to request housekeeping on specific days is a valuable tip for our future guests.We look forward to welcoming you back to our hotel in the near future.Best regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 Excellent

Frank Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very impressed with the Adina - it exceeded our expectations in every way. Great location and excellent facilities.
Stayed 7 nights in Nov 2023
Response from Adina-Team on 21 Dec 2023
Dear valued guest,It is truly uplifting to read your wonderful feedback about your stay at Adina Apartmenthotel Düsseldorf. It pleases us to know that we were able to surpass your expectations with our strategic location and top-notch facilities.Our team takes pride in delivering an exceptional experience to our esteemed guests. Your satisfaction serves as a testament to our efforts and motivates us to strive for excellence continually.We look forward to hosting you again in the future and offering you another delightful experience.Kind regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 Excellent

sheryl

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Adina was nice and close to train station and other public transportation. Could have used a refresh of room amenities more often, but we didn’t ask. Good value for very comfy stay.
Stayed 4 nights in Nov 2023
Response from Adina-Team on 21 Dec 2023
Dear Guest,It's gratifying to hear that you found our location convenient and our accommodation comfortable. Proximity to public transportation is indeed one of the aspects of our hotel that our guests find most beneficial.As for the refreshment of room amenities, it's our standard practice to replenish them regularly. However, we always aim to respect our guest's privacy and any specific preferences they may have. In the future, I encourage you to let us know during your stay if there's anything you need or any way we can enhance your experience.It was a pleasure to have you stay with us, and we hope to welcome you back to Adina Apartmenthotel Düsseldorf in the future.Best regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 Excellent

James

Business traveller
Liked: Cleanliness, room comfort
very clean, room was well laid-out, and everything you needed. great convenient location.
Stayed 6 nights in Nov 2023
Response from Adina Team on 26 Nov 2023
Thank you for your sincerly feedback!You are welcome again.

10/10 Excellent

Clare

Liked: Cleanliness, room comfort
Brilliant modern hotel, with excellent facilities
Stayed 1 night in Nov 2023
Response from Adina Team on 26 Nov 2023
Thank you for your sincerly feedback!You are welcome again.

8/10 Good

David

Liked: Cleanliness, room comfort
Great stay in Dusseldorf
Very convenient for railway station and a short walk into the old town. Good apartment, very clean. In good condition Friendly andvhelpful staff My only criticism really was the pillows, which whilst soft and thin, were not firm enough for me.
Stayed 3 nights in Nov 2023
Response from Adina Hotel Dusseldorf on 9 Nov 2023
Dear David,we are pleased that you appreciate the convenient location of our hotel and the cleanliness of our rooms. Your kind words about our staff are also very encouraging. We regret that the pillows were not quite to your taste. We always strive to ensure a pleasant and comfortable experience for all our guests.Thank you for taking the time to share your experience with us. We hope to welcome you back to the Adina Hotel Düsseldorf soon.Yours sincerelyNorman Fahl Reception and Reservation Agent

10/10 Excellent

Chloe

Liked: Cleanliness, amenities, property conditions & facilities
Stayed at this property for over a week and it was amazing! Everything worked properly, staff were extremely nice and helpful, right next to a train station and taxis and the police station. Had absolutely 0 issues. Would stay at the property time and time again!
Stayed 10 nights in Oct 2023
Response from Adina Hotel Dusseldorf on 9 Nov 2023
Dear Chloe,We are very pleased that you had a pleasant week at our hotel. It is wonderful to hear that you appreciated our location and the service of our staff. We look forward to welcoming you again in the future.Yours sincerelyNorman Fahl Reception and reservation agent

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, location perfect and staff very knowledgeable and helpful.
Stayed 5 nights in Oct 2023
Response from Adina Hotel Dusseldorf on 9 Nov 2023
Dear Scott,We are very pleased to hear that you enjoyed your stay at the Adina Hotel Düsseldorf. Your words of praise regarding the location and our staff are a great motivation for our team to continue to provide the best possible service. It is our goal to provide every guest with an exceptional experience.We hope to welcome you back soon.Yours sincerelyNorman Fahl Reception and Reservations Agent

8/10 Good

sarfraz

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Adina Hotel Dusseldorf on 9 Nov 2023
Dear Sarfraz,we are pleased to hear that you enjoyed your stay at the Adina Hotel Düsseldorf! We strive to make our guests' experience as pleasant as possible and are pleased that we were able to do so for you. We hope to welcome you back to the Adina Hotel Düsseldorf soon.Yours sincerely,Norman Fahl Reception & Reservation Agent

10/10 Excellent

KIT LAM

Stayed 2 nights in Oct 2023
Response from Adina Hotel Dusseldorf on 9 Nov 2023
Dear Kit Lam,we are pleased to hear that you had a wonderful stay at the Adina Hotel Düsseldorf. We strive to provide the best possible experience for our guests and it is nice to know that we succeeded with your stay. Thank you for your feedback!Yours sincerely,Norman Fahl Reception & Reservations Agent

10/10 Excellent

Nigel, Woodland Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An excellent place to stay with excellent staff. The barman (who also did our check in) was very polite, and incredibly helpful. Fabulous room with TV, range, oven, washer/dryer, fridge and ice box. Beautiful bathroom with walk-in shower. Very nice bed. Excellent black-out drapes. Free bottled water. Fairly quiet (occasional train noise on our side as it was right next to the tracks and the location of the garbage bins.) The location is right next to the main railway station, making it a perfect location for an overnight stay. There are a huge number of restaurants in the area just a short walk from the hotel. Breakfast was a buffet with a wide selection of well-prepared foods.
Stayed 1 night in Sep 2023
Response from Adina Hotel Dusseldorf on 9 Nov 2023
Dear Nigel,we are very pleased that you had such a positive experience during your stay with us at the Adina Hotel Düsseldorf. It is nice to hear that you were satisfied with our staff and our services and that you found your room and the proximity to the main train station to be advantageous.We are delighted that you enjoyed the facilities in our room and the breakfast buffet. Your words of praise are a wonderful endorsement for our team, who always strive to ensure that our guests have an unforgettable stay.We hope to welcome you again soon.With kind regardsNorman Fahl Reception and reservation agent

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff because of this it makes the place stand out.
Stayed 4 nights in Sep 2023
Response from Adina Hotel Dusseldorf on 9 Nov 2023
Dear Jeff,We are very pleased that our staff helped to make your stay at the Adina Hotel Düsseldorf special. Our team places great importance on excellent service and your positive feedback is a valuable reward for their hard work.We hope to welcome you back soon.Yours sincerelyNorman Fahl Reception and Reservations Agent

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Adina truly is a one of a kind hotel. Great value.
Stayed 3 nights in Sep 2023
Response from Adina Hotel Dusseldorf on 9 Nov 2023
Dear David,thank you very much for your great review! We are glad you enjoyed your stay and hope to welcome you back soon.Yours sincerely,Norman Fahl Reception & Reservation Agent

10/10 Excellent

Karyn

Travelled with family
Liked: Cleanliness, room comfort
Family holiday
We thoroughly enjoyed our stay. All staff were friendly and helpful. The location is walking distance to all attractions and right next to the main station. The apartments are so well equipped, comfortable and spacious. Can highly recommend
Stayed 2 nights in Aug 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, room comfort
Excellent stay in Dusseldorf
Excellent we arrived mid morning after traveling all night and we were able to checkin early. The ease of access from the main train station is a bonus . The bar staff go up and beyound to help with food orders and bervages . The room facilities allow you wash and dry cloths and make a snack if needed.Using the underground with a day return gives acess to shops and all the beautiful places in the city .We will stay here again in our next visit.
Stayed 3 nights in Aug 2023

6/10 Okay

Ammar

Travelled with family
Disliked: Cleanliness, amenities
I booked the room for 4 people and when I arrived they informed me that the booking is only for 2 and if i need the sofa bed there will be an extra charge. I paid the extra amount for the sofa bed which was something weird to me as it was already there but they informed me that there is not one to fix sofa bed and after argument between the staff in the reception one of the staff came to fix it. Also there is no one to help with the luggage and the Room service only till 1 or 2 pm
Stayed 3 nights in Aug 2023

10/10 Excellent

Evgenii

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A swimming pool. Clean rooms, walk distance from the railway station and meanwhile very quiet.
Stayed 4 nights in Jul 2023

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2023

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities
Very clean, comfortable and convenient hotel next to train station. Highly recommend.
Stayed 2 nights in Jun 2023

10/10 Excellent

Yaron

Stayed 1 night in May 2023

10/10 Excellent

Aleksandrs

Liked: Cleanliness, property conditions & facilities
My second stay at the hotel was fantastic, and I would definitely choose it again for my future visits. The service was excellent, and the rooms were very relaxing.
Stayed 5 nights in May 2023
Response from Adina Apartment Hotel Dusseldorf on 21 Jun 2023
Dear Aleksandrs,first of all, we would like to thank you for choosing to stay at our hotel again and for taking the time to give us this great feedback! It is wonderful to hear how much you enjoyed your stay here and how satisfied you were with the service. We are already looking forward to welcoming you in our hotel soon again.All the best from Dusseldorf,Your Adina Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Amazing stay! Beautiful hotel with everything we needed.
Stayed 1 night in Apr 2023
Response from Adina Hotel Team on 6 May 2023
Dear Guest, thank you for your sincerly review.We hope to see you once again in our hotel soon.With best regards, Your Adina Hotel Team

10/10 Excellent

Wing Ngo molly

Liked: Cleanliness, room comfort
Excellent 👍
We have a very spacious room. The staff was super friendly. Very enjoyable stay.
Stayed 1 night in Mar 2023
Response from Adina Team on 6 Apr 2023
Thank you for your good response! Sincerly, Adina Stuff.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023
Response from Adina Team on 6 Apr 2023
Thank you for your response!

8/10 Good

Jose

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Near the train station
Stayed 4 nights in Mar 2023

10/10 Excellent

Bradley

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023
Response from Adina Team on 6 Apr 2023
Thank you for your kindly response!

2/10 Terrible

Peter

Business traveller
Booked this hotel for a business trip to attend a trade show. Düsseldorf and the surrounding airports went on strike the day I was supposed to arrive. All flights cancelled. I could not get to the hotel. Called the hotel to explain the situation. No sympathy. No refund. I’m sure they rebooked my room and doubled up on revenue. No class.
Stayed 2 nights in Feb 2023

10/10 Excellent

Mr Guido

Stayed 1 night in Feb 2023
Response from Adina Team on 6 Apr 2023
Thank you for your kindly response!

10/10 Excellent

Lieve

Stayed 1 night in Feb 2023

10/10 Excellent

Stephen, Bursledon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great condition. Great room space. Excellent location. Close to restaurants and above all, excellent staff
Stayed 13 nights in Jan 2023

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked the location (next to main train station) and in the city centre. We liked the hotel - modern and well presented. We liked our studio room which had everything we needed and was of a good size. We liked the staff, who were professional, helpful and pleasant to deal with Our room was on the 6th floor so beneath the pool and wellness facility, which made some noise, but it was not a problem and did not continue late
Stayed 2 nights in Jan 2023

10/10 Excellent

Michael, Kaysville

Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay here again.

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fantastic hotel in great location. Very friendly staff

10/10 Excellent

Shuji

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Great comfortable hotel at the train station
Quick one-night business trip and the Adina was perfect. 50 meters from the main entrance to the train station, but with the windows closed, I heard no noise. Good selection of food for breakfast.
Stayed 1 night in Dec 2022