C71/A SAHID KHUDIRAM SARANI, CITY CENTRE, Durgapur, WEST BENGAL
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was quite satisfying except for some drunk shrieks from another room on the same floor though the hotel staff tried to deal with it but in vain.
Gyan
Stayed 2 nights in Feb 2024
Response from General Manager on 17 Feb 2024
Dear Mr. Gyan, We’re glad to hear that your stay was largely satisfying. However, we understand how disruptions like noise from other guests can impact your experience. Please know that our team is dedicated to ensuring a pleasant stay for all our guests, and while we strive to address such issues promptly and effectively, it seems in this instance we fell short. We’re taking your feedback seriously and looking into additional measures to prevent similar situations in the future. If your travels bring you back, we hope to provide you with a serene and wholly enjoyable stay. Regards, General Manager
Dear Mr. Rajeev, We're delighted to hear about your positive experience with us. It is our goal to provide our customers with exceptional service. We're looking forward to serving you again in the future. Regards,General Manager
Dear Guest,Thank you very much for taking the time to review your recent stay with us.We're thrilled to hear that you enjoyed hospitality, and the comfort of our cosy rooms. we take pride in providing a warm and inviting atmosphere for our guests.Once again, thank you for choosing our hotel and we look forward to welcoming you back in the near future.Regards,Subhendu Kesh
10/10 Excellent
Neha
16 Oct 2022
Neha
Stayed 1 night in Oct 2022
Response from Pallab Hazarika on 28 Oct 2022
Dear Guest,Greetings from Fortune Park Pushpanjali, Durgapur!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Durgapur.I am pleased to know that you were satisfied with your experience of our services and facilities.At Fortune Park Pushpanjali Durgapur, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.We look forward to welcome you at Fortune Park Pushpanjali Durgapur and would be delighted to assist you with any requirements.Hospitality regards,Pallab HazarikaFront Office Manager
10/10 Excellent
Dr Amitava
5 Apr 2022
Dr Amitava
Stayed 2 nights in Mar 2022
Response from Pallab Hazarika on 18 Jan 2023
Dear Dr. Amitava, Greetings from Fortune Park Pushpanjali, Durgapur! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Durgapur. I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Park Pushpanjali Durgapur, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. We look forward to welcome you at Fortune Park Pushpanjali Durgapur and would be delighted to assist you with any requirements. Hospitality regards, Pallab Hazarika Front Office Manager
Dear Guest
Thank you for taking the time to write about your experience with us.
We are delighted to know that we have exceeded your expectations by providing the true Fortune experience. We wish to thank you for your positive review as it gives us the opportunity to congratulate the whole team in upholding the highest standard of our products and services.
Once again, thank you for your kind feedback and we are looking forward to having you again as a Fortune Durgapur.
Best regards,
Tarak Mahapatra
Excellent and responsive staff who catered to our every need. Good facilities.
Verified traveller
Stayed 1 night in Oct 2018
Response from Piyal Barua on 8 Nov 2018
Dear Mr Stewart,
It was a pleasure having you stay with us at Fortune Park Pushpanjali.
We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.
We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Thank you,
Kind Regards,
Piyal Barua
General Manager