Front of property – evening/night

Reviews of Road Lodge Durban

1 out of 5
Road Lodge Durban
Cnr Bram Fischer and K E Masinga Roads, Durban, KwaZulu-Natal

Reviews

7.8

Good

Rating 10 - Excellent. 138 out of 371 reviews" "
Rating 8 - Good. 130 out of 371 reviews" "
Rating 6 - Okay. 50 out of 371 reviews" "
Rating 4 - Poor. 28 out of 371 reviews" "
Rating 2 - Terrible. 25 out of 371 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Small nice rooms
Stayed 3 nights in Apr 2024

10/10 Excellent

Innocent

Business traveller
Liked: Cleanliness, staff & service
It was nice to walk right a cross to a McDonald’s
Stayed 5 nights in Apr 2024

8/10 Good

Gregory

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its rooms are nice and soom
Stayed 5 nights in Apr 2024

2/10 Terrible

Andrew

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Slesh on 19 Mar 2024
Good Day AndrewWe are disappointed to note that we did not meet or exceed your expectations. Kindly ask for the manager on duty to address your bad experience with us. We apologies for the inconvenience..

8/10 Good

Francis

Business traveller
Liked: Staff & service
Mr
It was good that I got a smoking room. However, there was no ashtray in the room, and I had to obtain a used Coke can as an ashtray. At the reception, there is a stench, I think, from the laundry. It is not good at all, you should see how to make that one go. The air conditioner in my room was not responding to the remote; maybe I do not know how to operate it, so an instruction manual would come in handy. Otherwise, I liked the place.
Stayed 2 nights in Feb 2024
Response from Slesh on 19 Mar 2024
Thank you for taking the time to rate, we will continue to live up to our highest standards. We have taken your comments very seriously and we can assure you that we will get to the bottom of it. Kindly ask for the Duty Manager or call reception who will gladly assist you. We look forward to welcoming you back at our hotel.

8/10 Good

Liora

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024
Response from Slesh on 19 Mar 2024
Thank you for rating us so highly, we will continue to live up to our highest standards. We look forward to welcoming you back at our hotel.

6/10 Okay

Masware

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Slesh on 19 Mar 2024
Thank you for taking the time to Rate Us. We do regard you as our most valued guest. We look forward to welcoming you back to our hotel.

8/10 Good

MC

Stayed 1 night in Jan 2024
Response from Slesh on 19 Mar 2024
Thank you for rating us so highly, we will continue to live up to our highest standards. We look forward to welcoming you back at our hotel.

6/10 Okay

Masafumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Slesh on 19 Mar 2024
Thank you for taking the time to Rate us. We do value your ratings. Kindly make it known to the Duty manager upon departure on how your experience was. We apologize for any inconvenience this may have caused.

8/10 Good

Vusumuzi

Stayed 1 night in Jan 2024
Response from Slesh on 19 Mar 2024
Thank you for rating us so highly, we will continue to live up to our highest standards. We look forward to welcoming you back at our hotel.

2/10 Terrible

Thabo

Disliked: Cleanliness
Smelling cigarette
Stayed 2 nights in Nov 2023
Response from Slesh on 29 Nov 2023
Good day Thabiso, thank you for your review. We are highly disappointed that we did not make your stay enjoyable. In an event that the hotel is not fully booked, we are more than happy to change your room from a smoking to a nonsmoking room. We apologize for any inconvenience caused.

10/10 Excellent

Philani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Lindela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Road Lodge Durban Team on 25 Nov 2023
Thank you for your feedback. We really appreciate it, and we are looking forward to welcoming from you.

2/10 Terrible

Mi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Legalised Brothel
it was absolutely appalling. Doors do not lock. Prostitution is rampant no consideration of guests. the bedding is filthy. Showers are appalling. Not a place to take kids. The whole visit was totally disgusting. n
Stayed 1 night in Nov 2023
Response from Slesh on 6 Nov 2023
We wish to thank you for taking the time to Rate us. At the outset, we wish to thank you for having chosen Road Lodge Durban as your accommodation preference. We most certainly do regard you as a valued guest at our hotel.We are naturally very disappointed to note that we obviously did not live up to our commitment of providing service and accommodation of the highest standard. We take the comfort of our guest very seriously. Our primary objective is to extend Hospitality to our guests in terms of our room quality, product and service. One of the Hotel managers will be in contact with you to get more details.

10/10 Excellent

Lindela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Slesh on 6 Nov 2023
We wish to thank you for taking the time to Rate us so highly. At the outset, we wish to thank you for having chosen Road Lodge Durban as your accommodation preference. We most certainly do regard you as a valued guest at our hotel.We look forward to welcoming you back at our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Slesh on 2 Nov 2023
Good DayThank you for Rating us so highly, we appreciate your feedback and do regard you as our valued guest. We look forward to welcoming you back at Road Lodge Durban

8/10 Good

Loyiso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay at Road lodge last weekend
Stayed 2 nights in Oct 2023
Response from Slesh on 30 Oct 2023
Thank you for taking the time to Rate us.At the outset, we wish to thank you for having chosen Road Lodge Durban as your accommodation preference. We most certainly do regard you as a valued guest at our hotel and thank you for rating us so highly.

4/10 Poor

Lenny

Stayed 1 night in Oct 2023
Response from Slesh on 6 Nov 2023
We wish to thank you for taking the time to Rate us. At the outset, we wish to thank you for having chosen Road Lodge Durban as your accommodation preference. We most certainly do regard you as a valued guest at our hotel.We are naturally very disappointed to note that we obviously did not live up to our commitment of providing service and accommodation of the highest standard. We take the comfort of our guest very seriously. Our primary objective is to extend Hospitality to our guests in terms of our room quality, product and service. One of the Hotel managers will be in contact with you to get more details.

10/10 Excellent

Mabonga

Stayed 1 night in Oct 2023
Response from Road Lodge Durban on 15 Oct 2023
Thank you very much for your feedback. It is highly appreciated and shared with the team. We are looking forward to welcoming you again in the near future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Slesh on 10 Oct 2023
Thank you for rating us so highly. We are pleased to note that we met your expectations. We look forward to welcoming you back at our lovely Hotel.

8/10 Good

Nobuhle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Slesh on 10 Oct 2023
Thank you for rating us so highly. We are pleased to note that we met your expectations. We look forward to welcoming you back at our lovely Hotel.

10/10 Excellent

Ntobeko

Stayed 1 night in Sep 2023
Response from s on 13 Sept 2023
Good day NtobekoThank you for always rating us so highly, we appreciate your feedback and are pleased that you enjoyed your stay. We look forward to welcoming you back soon.

10/10 Excellent

Pastor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Slesh on 6 Sept 2023
Good day Pastor, thank you for rating us so highly. We appreciate your feedback and looking forward to welcoming you back at our wonderful hotel.

6/10 Okay

Siphamandla

Stayed 1 night in Sep 2023
Response from Slesh on 30 Sept 2023
At the outset, we wish to thank you for choosing Road Lodge Durban as your accommodation preference. We most certainly do regard you as a valued Guest at our Hotel. We thank you for taking time to forward your feedback, and we do appreciate it as it allows us the opportunity to address our shortcomings

10/10 Excellent

Emmanuel Thabiso

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was more than perfect
Stayed 2 nights in Aug 2023
Response from Slesh on 31 Aug 2023
Thank you for taking the time to Rate Us, At the outset, we wish to thank you for having chosen Road Lodge Durban as your accommodation preference. Our primary objective is to extend hospitality to our clients in terms of a quality room, product and service. We are pleased to note that we made your stay enjoyable.

10/10 Excellent

Sylvia Selloane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish breakfast amount could be included
Stayed 2 nights in Aug 2023
Response from Slesh on 31 Aug 2023
Thank you for taking the time to Rate Us, At the outset, we wish to thank you for having chosen Road Lodge Durban as your accommodation preference. Our primary objective is to extend hospitality to our clients in terms of a quality room, product and service. We are pleased to note that we made your stay enjoyable.

8/10 Good

Xolani

Stayed 1 night in Aug 2023
Response from Slesh on 24 Aug 2023
Thank you for taking the time to Rate Us. At the outset, we wish to thank you for having chosen Road Lodge Durban as your accommodation preference.Our primary objective is to extend hospitality to our clients in terms of a quality room, product and service. We are delighted to note that we made your stay pleasant

10/10 Excellent

Ntombizakithi

Stayed 1 night in Aug 2023
Response from Slesh on 24 Aug 2023
Thank you for taking the time to Rate Us. At the outset, we wish to thank you for having chosen Road Lodge Durban as your accommodation preference.Our primary objective is to extend hospitality to our clients in terms of a quality room, product and service. We are delighted to note that we made your stay pleasant

8/10 Good

Pumeza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was enjoyeble and when we had a problem with th
Stayed 2 nights in Jul 2023
Response from Slesh on 24 Aug 2023
Thank you for taking the time to Rate Us. At the outset, we wish to thank you for having chosen Road Lodge Durban as your accommodation preference.Our primary objective is to extend hospitality to our clients in terms of a quality room, product and service. We are delighted to note that we made your stay pleasant

8/10 Good

Devashini

Stayed 1 night in Jul 2023
Response from Slesh on 24 Aug 2023
Thank you for taking the time to Rate Us. At the outset, we wish to thank you for having chosen Road Lodge Durban as your accommodation preference.Our primary objective is to extend hospitality to our clients in terms of a quality room, product and service. We are delighted to note that we made your stay pleasant

10/10 Excellent

Johnson Bongani

Stayed 2 nights in Mar 2023
Response from Slesh on 24 Aug 2023
Thank you for taking the time to Rate Us. At the outset, we wish to thank you for having chosen Road Lodge Durban as your accommodation preference.Our primary objective is to extend hospitality to our clients in terms of a quality room, product and service. We are delighted to note that we made your stay pleasant

10/10 Excellent

Philda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road Lodge you Rock!!!
Our stay was fabulous. We were near everything and that was awesome. Will definitely make use of this hotel again .
Stayed 3 nights in Jun 2023
Response from Slesh on 19 Jun 2023
Good day PhildaThank you for your "WOW" comments, we are delighted to note that you had a great stay.We look forward to welcoming you back in the near future

6/10 Okay

Fikile

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Service was good, and the room was clean, however the doors are very loud when they close them. It was constant banging, disturbing peace and it’s annoying. Number 2, you restricted windows on the ground floor, you don’t put air freshers, how do you expect us to us the toilet and still be in the same room? Number 3 no handwash, or sanitizer, no shower cap
Stayed 3 nights in Jun 2023
Response from Slesh on 19 Jun 2023
Good Day FikileThank you for your constructive feedback. We have noted the above and will implement change.We look forward to welcoming you back in the near future.

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comrades weekend
Was a comfortable experience which helped my build up for Comrades marathon
Stayed 3 nights in Jun 2023
Response from Slesh on 19 Jun 2023
Good day GarethThank you for your "WOW" comments, we are delighted to note that you had a great stay.We look forward to welcoming you back in the near future

10/10 Excellent

Dabson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is affordable, convenient & centrally located
Stayed 3 nights in Jun 2023
Response from Slesh on 19 Jun 2023
Good day DabsonThank you for your "WOW" comments, we are delighted to note that you had a great stay.We look forward to welcoming you back in the near future

8/10 Good

Kamal Sammy

Travelled with family, Business traveller
Disliked: Property conditions & facilities
bathroom was difficult to share because it was me and my daughter and the Shower is just a glass door. Window was half broken
Stayed 5 nights in May 2023
Response from Slesh on 20 May 2023
Good Day SammyThank you for taking time and rating us. We have proposed to our Central Office to consider us for a refurbishment and include separate bathroom and shower and give us a fresh look. We look forward to the future and can not wait to welcoming you back at Road Lodge Durban

8/10 Good

Tara

Stayed 1 night in May 2023
Response from Slesh on 20 May 2023
Good day TaraThank you for taking time and rating us. We look forward to welcoming you back at Road Lodge Durban.

10/10 Excellent

Goodwill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed
It was very good.
Stayed 2 nights in Apr 2023
Response from Slesh on 20 May 2023
Good day GoodwillThank you for taking time and rating us. We look forward to welcoming you back at Road Lodge Durban.

8/10 Good

Solomo Sam

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023
Response from Slesh on 20 May 2023
Good day SolomonThank you for taking time and rating us. We look forward to welcoming you back at Road Lodge Durban.

10/10 Excellent

Zakhele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property situated in the city center which makes it easier to go anywhere you want
Stayed 1 night in Apr 2023
Response from Slesh on 24 Apr 2023
Good day ZakheleThank you for the positive feedback regarding our location.We look forward to welcoming you back to our hotel

8/10 Good

CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Slesh on 24 Apr 2023
Good Day Thank you for rating us high. We appreciate your feedback and look forward to welcoming you back to our hotel

8/10 Good

Nedbank

Stayed 1 night in Apr 2023
Response from Slesh on 24 Apr 2023
Good Day Thank you for rating us high. We appreciate your feedback and look forward to welcoming you back to our hotel

10/10 Excellent

Steven Shane

Stayed 2 nights in Apr 2023
Response from Slesh on 24 Apr 2023
Good Day StevenThank you for rating us high. We appreciate your feedback and look forward to welcoming you back to our hotel

10/10 Excellent

Thandeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Slesh on 4 Apr 2023
Thank you for taking the time to Rate our service. We are pleased to note that you had a good stay. We look forward to welcoming you back at Road lodge Durban.

8/10 Good

Ntokozo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Slesh on 28 Mar 2023
Good Day NtokozoThank you for staying at Road Lodge Durban. Our primary objective is to extend Hospitality to our clients in terms of our quality room, product and service. We look forward to welcoming you back at the hotel

10/10 Excellent

Nthabiseng

Stayed 1 night in Feb 2023
Response from Slesh on 28 Feb 2023
Good day NthabisengWe are pleased to note that you enjoyed your stay with us. We look forward to welcoming you back at Road Lodge Durban

4/10 Poor

Alan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
sad
In my view this hotel is in a very noisy area and my room the shower and aircon did not work properly
Stayed 1 night in Feb 2023
Response from Slesh Skosana on 24 Feb 2023
Good day AlanI would like to take this opportunity to thank you for bringing to our attention the unfortunate disadvantage that occurred during your stay at Road Lodge Durban , regarding the Air con , shower and noise from across the street. Our primary objective is to extend Hospitality to our clients in terms of our quality room, product and service. The maintenance team has attended to the air conditioner, shower that didn’t work properly and would like to give you my assurance that I will resolve the issues.We honestly believe that we can turn a negative experience into a positive one and ask you to afford us the opportunity to do so in future.

10/10 Excellent

Nkazimlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed every moment
Stayed 2 nights in Feb 2023
Response from Slesh on 20 Feb 2023
We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.

8/10 Good

Sipho

Stayed 1 night in Feb 2023
Response from Slesh on 20 Feb 2023
We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.

10/10 Excellent

Zanele

Stayed 1 night in Jan 2023
Response from Slesh on 20 Feb 2023
We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.