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Reviews of Royal Palm Hotel

2.5 out of 5
Royal Palm Hotel
Harbour Island, PO Box 27059, Dunmore Town

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 109 reviews" "
Rating 8 - Good. 41 out of 109 reviews" "
Rating 6 - Okay. 13 out of 109 reviews" "
Rating 4 - Poor. 9 out of 109 reviews" "
Rating 2 - Terrible. 8 out of 109 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Molly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Royal Palm was quaint, affordable and well kept. The family-run hotel has a wonderfully accommodating and nice staff, and is in a convenient location!
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was wonderful. Helped us find whatever we needed.
Stayed 1 night in Apr 2024

4/10 Poor

Janiqua

Travelled with family and small children
Disliked: Amenities
Needs to be updated
Stayed 1 night in Apr 2024
Response from FLO on 14 Apr 2024
We sincerely apologize for our inability to meet your standards. We hope that upon your return, we’ll successfully accommodate you comfortably. Best wishes.

6/10 Okay

Jonathan

Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah Langdon

Stayed 1 night in Jan 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Stayed 1 night in Dec 2023

10/10 Excellent

mikel

Lovely staff and very accondating
Stayed 7 nights in Dec 2023

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg. I got in late an the front desk lady was extremely helpful an nice she walked with me to my room we talked an laughed on the way. I love it. The room is a 100/10 lol
Stayed 1 night in Dec 2023
Response from Flo. on 7 Dec 2023
We’re glad you’ve enjoyed your stay and hope to see you again in the future. Thank you for coming. We appreciate your business and honesty.

8/10 Good

Tyreik

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Aug 2023

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service
I cannot give a review of the property as we never got to the island.was told ferries run to harbor island and upon arrival to nassau we learned that was not true. We had no means to get to the island and were still charged and had to pay last min pricing on 4 more days in nassau. They refused to let me rebook for a different week. Simply said tough luck we are keeping the money
Stayed 3 nights in Aug 2023

4/10 Poor

Prisca

Disliked: Cleanliness
Stayed 1 night in Aug 2023

4/10 Poor

Danielle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The door could not open properly because it kept hitting the bed. Which made it an issue for getting in & out of the room. Also, the tv never worked properly in the room. There was a lot of noise from unruly guests. I would suggest that they make that a one king bed room. Also, I would suggest adding a deadbolt to the rooms for extra security. There was also a lack of service from staff.
Stayed 3 nights in Apr 2023

2/10 Terrible

Edward

Stayed 1 night in Apr 2023

10/10 Excellent

Shanell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent, the staff were great with a clean environment. Awesome Stay!
Stayed 1 night in Apr 2023

8/10 Good

Ignacio

Stayed 1 night in Apr 2023

10/10 Excellent

Rashard

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nothing was unique about the property really.
Stayed 3 nights in Apr 2023

2/10 Terrible

John

Stayed 1 night in Feb 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great basic hotel. No frills. Great location, very reasonable price, super owner!!
Stayed 1 night in Jan 2023

10/10 Excellent

Kimberly

Stayed 2 nights in Jan 2023

10/10 Excellent

Alexander, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Naoko

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We really enjoyed!

2/10 Terrible

Dania

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They messed up are room ,3 persons had to sleep in one bed . No hot water

10/10 Excellent

Shandeia

2/10 Terrible

Malik

Stayed 2 nights in Sep 2022

8/10 Good

Annika

Stayed 2 nights in Aug 2022

10/10 Excellent

curtonzia

Travelled with family
Everything as expected
Stayed 1 night in Aug 2022

10/10 Excellent

Marvin, Coconut Creek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have been updated, very clean. Very cost affective for Briland!
Stayed 1 night in Aug 2022

8/10 Good

William

Stayed 1 night in Jul 2022

6/10 Okay

Lorraine

Travelled with family and small children
Disliked: Staff & service
At times there was no cold water coming out of the shower and the toilet was not flushing. Maintenance had to be called in to rectify the problem. The housekeeping department had a bad attitude when we requested additional towels. Tellling us there were only two guests when it was actually three. The reservations were made for two adults and a child. Additionally they need to definitely upgrade the size of the towels. Seem as though some renovations have been started at the facility but needs much more upgrading. On a scale of 1-10, I'd give it a 3, but I guess you only get what you pay for.
Stayed 2 nights in Jul 2022

10/10 Excellent

Shameka, Harbour island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the updated rooms which are so welcoming and very cozy...the service is excellent..check in and out is very easy and thus place is just a step away from the bank,restaurants and local bars...i will most definitely stay here again!
Stayed 2 nights in Jul 2022

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
We had a quick stay at the Royal Palm and it was very pleasant!
Stayed 1 night in May 2022

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and close to everything !
Stayed 1 night in May 2022

10/10 Excellent

Naomi

Stayed 1 night in May 2022

10/10 Excellent

Yoko

Stayed 3 nights in Apr 2022

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Definitely not a fancy resort but perfect for those on a human budget. Staff was nice/helpful and it's in a great location, with the main building just a stones throw from Government Dock on one end of the street with an entrance to the Pink Sands Beach on the other.
Stayed 2 nights in Apr 2022

10/10 Excellent

Alex

Stayed 1 night in Apr 2022

8/10 Good

Miranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! We were able to check in early and they gave us extra waters and towels.
Stayed 1 night in Apr 2022

8/10 Good

Anna

Stayed 1 night in Mar 2022

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff incredibly friendly. Room is basic but good enough if you are looking for a value option. Bring earplugs as you will hear every golf cart that drives by. And there is a church very close that is loud loud loud with street preaching on Sunday’s. Water in shower only got warm; wasn’t uncomfortable, just not hot. Again, good option if you want basics covered, but that typically comes at the expense of something else.
Stayed 1 night in Mar 2022

8/10 Good

Frithjof

Stayed 3 nights in Mar 2022

10/10 Excellent

Shana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a low price
Stayed 1 night in Feb 2022

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2022

6/10 Okay

AVA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I don’t know if it’s customary in the Bahamas to accept dilapidated grounds, and disrepair in hotel rooms, but that was my experience staying at the hotel, as well as, another in Nassau. Utterly shocked by the low level of standards at these hotels, as I constantly found that the images online to be misleading. Royal Palm Hotel is not as ‘boutique’ as it is advertised, it’s just an array of block hotel rooms on different neighboring streets. Since everything on the island was booked for the holidays, we booked the King Deluxe room - which we found was just a hotel room in one of its blocks. No white fence, no bougainvilleas, or grass - as advertised. Instead, we had just dirt, chipped counters, a blocked sink, and rusty tub. Thankfully, we had a very thoughtful cleaning lady, but structurally it was horrible.
Stayed 3 nights in Dec 2021

10/10 Excellent

Nicholas

Liked: Staff & service
You get what you pay for on harbour island. Staff was very nice , will be back
Stayed 6 nights in Dec 2021

2/10 Terrible

Barrett

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book here. No running water for 2 days. Book a different hotel!
Stayed 2 nights in Nov 2021
Response from MjRoyal on 7 Dec 2021
Barrett At Royal Palm, we humbly apologize for the inconvenience caused during your stay. We were faced with an island wide shortage of running water supply at North Eleuthera during your travel dates. Though we supplied water daily to assist as best as we can, we understood the displeasure from our guest and the community.

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised by this hotel. It’s clearly recently renovated with great finishes and fixtures.
Stayed 2 nights in Nov 2021
Response from RoyalPalmManagement on 5 Dec 2021
Thank you for your recent comment, we look forward to your return

8/10 Good

Marvin, Coconut Creek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Very Affordable.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem on the island. The rooms are very large and had a full kitchen. The air conditioning was super cold. We were able to park our golf cart steps from our door. But the best part is that this was a fraction of a fraction of the price of the other hotels and we all had access to the same beach. The hotel has a nice set up of umbrellas and beach loungers for guests free of charge. We loved our stay and will stay again.
Stayed 3 nights in Aug 2021
Response from Royalpalm242 on 1 Sept 2021
Thanks for staying with us