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Reviews of Dumaguete Springs Apartment

3 out of 5
Dumaguete Springs Apartment
Lower Bagacay, Valencia Road, Dumaguete, Negros Oriental

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Lloyd

Travelled with family
Disliked: Amenities, property conditions & facilities
No lights in hallway and building at night. You will need to use the light on your phone or a flashlight to find your room at night. Also at checkout they charge for cleaning the room. Worst place in Dumaguete.
Response from EJ on 7 Nov 2022
As to our records there was no Check in with the name of Lioyd. However we can inform you that there is a switch on the wall to on the lights at all hallways . Simply press the light switch , and you Good to go.Also there is all night lights on at the entrances . In 20 years noone had any issue to find the switch .Cleaning will only be charged if a client leaves the apartment with exessive dirts or garbage . Otherwise there is no cleaning fees on regular short term stay Check outsThank you for your kind attention and we hope to serve you again in the near future DS Management

10/10 Excellent

Ernesto, Castaic

Stayed 2 nights in Dec 2021

10/10 Excellent

Rodnie

Stayed 1 night in Sep 2021

10/10 Excellent

RH, Minnesota

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Because it is an apartment there is a lot of room. It makes you feel like your are at home rather than a small boxy hotel room. Staffis very accommodating.
Stayed 4 nights in Feb 2020

8/10 Good

Steven

Stayed 12 nights in Nov 2019

10/10 Excellent

carl

Liked: Staff & service, room comfort
Nice place needs a bit of care
Comfortable apartment very pleasant staff. However bathroom needs work. Cracked hand basin with hard wates stain, toilet with hardwater stain, shower floor with hard water stain. Come on guys 10 mins with acid could be gleaming again.
Stayed 11 nights in Sep 2019
Response from Pheb on 17 Sept 2019
Thank you for your review. I really appreciate you bringing this issue to our attention. We will resolve it promptly.

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Phebe on 10 May 2019
Thank you for your good review:) we appreciate it

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to have a full kitchen and a washer and “dryer”, plus a lot of room. It felt like home sort of.
Stayed 2 nights in Feb 2019
Response from Pheb on 13 Feb 2019
Thank you for your reviews:) I hope you come back:)

8/10 Good

MARK

Liked: Cleanliness
great for my family
would use again
Stayed 2 nights in Aug 2017

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Helpful Staff
A great place to stay with family or group of friends; staff are helpful and friendly. Location is accessible to shopping mall, supermarket, and small business in the area. A bit far from Rizal Avenue/Boulevard, however, it is still convenient.
Stayed 3 nights in Jun 2017
Thank you Sir Carlo for your good review and for choosing our apartment. I’m happy that you and your friends enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care....

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much...

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME HOTEL
I truly enjoyed my stay at tis apartment. The people were courteous and friendly. The apartment was spacious and well equipped. I would highly recommend staying here.

6/10 Okay

hiroshi

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
近所にハイパーマ―トがあり買物に便利、又階段を降りるとフライドチキン等を売っている店もありこれも何度か世話になりました。ただ鍵の種類が多い、キッチンが狭いのか難点
Stayed 3 nights in Oct 2022
Response from Juvy on 29 Oct 2022
Thank you !

4/10 Poor

Tomm Egil

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
old
the bed had old mattresses who was shaped after many years used, it was also itching after laying there.
Stayed 2 nights in Feb 2019

6/10 Okay

K&K, Japan

Liked: Property conditions & facilities, room comfort
買い物に便利な広い部屋
近くにセブンイレブン，スーパーマーケットがあり買い物に困りません。1階は11:00までオープンしているレストランになっており，食事にも困りません。部屋は広く各部屋にエアコンがあり快適に過ごせます。シャワーは水しか出ませんので，長期滞在の場合はお湯が欲しくなるかもしれないです。残念ながら，フロントが24h対応ではないので，早朝，深夜到着は事前に連絡しておかないと困ると思います。出発の際は，事前に言っておけば早朝チェックアウトに対応してくれるので，問題ありません。ただし，空港までの移動をホテルにお願いすると安心ですが，相場より高かったです。
Stayed 2 nights in Aug 2018
Response from Phebe on 10 Sept 2018
Thank you for your stay! I hope you come back again. Regards

8/10 Good

hu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok nel complesso
un bell'appartamento con piscina, peccato un po isolato