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Reviews of Aloft Dublin-Pleasanton

3 out of 5
Aloft Dublin-Pleasanton
4075 Grafton St, Dublin, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 458 out of 711 reviews" "
Rating 8 - Good. 136 out of 711 reviews" "
Rating 6 - Okay. 55 out of 711 reviews" "
Rating 4 - Poor. 35 out of 711 reviews" "
Rating 2 - Terrible. 27 out of 711 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Cherette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING
Stayed 2 nights in Apr 2024
Response from Owner on 24 Apr 2024
Cherette, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Laura

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024
Response from Owner on 8 Apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Owner on 29 Mar 2024
Eugene, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Leduvina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy ,clean,pleasing decor and topnotch service
Stayed 3 nights in Mar 2024
Response from Owner on 28 Mar 2024
Leduvina, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

JANDEA

Business traveller
Liked: Amenities
Nice hotel
Stayed 2 nights in Mar 2024
Response from Owner on 25 Mar 2024
Jandea, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

David, sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool hotel. Good place to hangout with pool, games and food and bar.
Stayed 2 nights in Mar 2024
Response from Owner on 20 Mar 2024
David, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Stacey

Liked: Amenities, property conditions & facilities
It was a nice facility, although there was a towel in my shower and a dirty tissue in the garbage so I don’t know how well the room was cleaned. As well, I had a terrible view couldn’t see out the windows as I was over lobby awning. Very tastefully decorated.
Stayed 1 night in Mar 2024
Response from Owner on 18 Mar 2024
Stacey, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

6/10 Okay

Patricia

Business traveller
Liked: Staff & service
This hotel use to be much cleaner.
Stayed 1 night in Mar 2024
Response from Owner on 13 Mar 2024
Patricia, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice quiet and an easy check in and out
Stayed 1 night in Feb 2024
Response from Owner on 20 Feb 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Zoran

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay either if you are on business trip or just visiting as a tourist.
Stayed 4 nights in Jan 2024
Response from Owner on 7 Feb 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

2/10 Terrible

rebecca

Stayed 1 night in Feb 2024
Response from Owner on 7 Feb 2024
Thank you for taking the time to review us, Rebecca. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Michael, SAN JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy on freeway side...excellent property on all other aspects...very happy..
Stayed 1 night in Feb 2024
Response from Owner on 5 Feb 2024
Michael, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Michael, SAN JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property...affordable,clean modern easy parking Great staff,great location almost passed it up because pricing seemed too good..
Stayed 1 night in Feb 2024
Response from Owner on 5 Feb 2024
Michael, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Charles

Stayed 1 night in Feb 2024
Response from Owner on 6 Feb 2024
Charles, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Always a great stay @ Aloft Dublin. Great staff and clean modern decor.
Stayed 1 night in Jan 2024
Response from Owner on 29 Jan 2024
Josh, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

4/10 Poor

Sophie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
we came in at 7pm at night. There was no one at the desk so we had to wait a few minutes. No big deal. However, we were staying on the second floor. it REEKED of weed. The room smelled of horrible BO the whole time. It was so unpleasant that I had to spray my perfume everywhere just to make it bearable. I will not be staying here again
Stayed 1 night in Jan 2024
Response from Owner on 22 Jan 2024
Thank you for taking the time to review us, Sophie. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Owner on 22 Jan 2024
William, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Always a great time at Aloft Dublin. Great staff and modern decor.
Stayed 2 nights in Jan 2024
Response from Owner on 15 Jan 2024
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nights sleep!
Comfy beds, quiet atmosphere, close to everything.
Stayed 1 night in Jan 2024
Response from Owner on 8 Jan 2024
Erin, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
This was a pretty nice hotel. I really liked the ambiance. I thought the hotel would have an actual breakfast arrangement, not just microwavable sandwiches. Next time, I will forgo paying extra for breakfast. Guests were partying on our floor because it was New Year's Eve. We were given a room across from a party, but fortunately, we couldn't hear the party and smell the weed once we were in our room.
Stayed 1 night in Dec 2023
Response from Owner on 3 Jan 2024
Joe, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Owner on 18 Dec 2023
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfy
Our stay was great. We had a very comfy stay. I would recommend this Hotel to anyone.
Stayed 1 night in Dec 2023
Response from Owner on 16 Dec 2023
Richard, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Love this hotel! Great price, great location and checks all of our boxes. Hot tub is fabulous. Perfect temperature and size, pool area is so clean. No towels out either time we soaked but we were so happy we didn’t care. Great bar and very nice room. Only complaint was the noise level in the morning, walls a bit thin. This is the only place we’ll stay when in the area.
Stayed 1 night in Dec 2023
Response from Owner on 11 Dec 2023
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 Excellent

Erika

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the unique design of the room staff was amazing would be again
Stayed 1 night in Dec 2023
Response from Owner on 11 Dec 2023
Erika, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Our stay was amazing staff was very friendly and welcoming will stay here again
Stayed 1 night in Dec 2023
Response from Owner on 11 Dec 2023
Monica, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

8/10 Good

Daniel

Stayed 2 nights in Nov 2023
Response from Owner on 18 Dec 2023
Daniel, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable! An amazing place to stay if you want clean, modern, cool and comfortable! This is one of my favorite hotels because the stuff is so nice they have hot coffee and cold water available in the lobby around the clock, they are so friendly, the rooms are very clean, very comfortable, very quiet and super cozy! I would absolutely stay here time and time again because it is such a pleasant experience!
Stayed 1 night in Nov 2023
Response from Owner on 29 Nov 2023
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 Excellent

Carolyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families with kids with a pool table, pool, spa, bocce ball
Stayed 2 nights in Nov 2023
Response from Owner on 5 Dec 2023
Carolyn, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

arshdeep

Stayed 1 night in Nov 2023
Response from Owner on 24 Nov 2023
Arshdeep, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Omar

Stayed 1 night in Nov 2023
Response from Owner on 5 Dec 2023
Omar, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Kafette provided excellent customer service at breakfast.
Stayed 3 nights in Oct 2023
Response from Owner on 3 Nov 2023
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

8/10 Good

Joshua, Saratoga

Travelled with family
Liked: Amenities, property conditions & facilities
We’ve stayed at this property three times before and the two other times it was very good. This time when we checked into our room the bed wasn’t made, and we were told it would be ready in 15 minutes so we left the hotel and came back 45 minutes later and it was still not ready. We eventually changed rooms and it was fine, but it was certainly not the same experience as before. Hopefully it was just an outlier
Stayed 1 night in Oct 2023
Response from Owner on 23 Oct 2023
Joshua, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Owner on 23 Oct 2023
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

2/10 Terrible

harin

Stayed 2 nights in Oct 2023
Response from Owner on 8 Nov 2023
Thank you for taking the time to review us, Harin. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Owner on 18 Oct 2023
Isaiah, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Up to date decor and friendly staff. It is a bit noisy but I rather have things to do at the hotel then total silence. I would definitely stay again!
Stayed 1 night in Oct 2023
Response from Owner on 16 Oct 2023
Gabriel, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

6/10 Okay

ROSIE, DELANO

Stayed 1 night in Oct 2023
Response from Owner on 2 Nov 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

8/10 Good

Jesus

Stayed 1 night in Oct 2023
Response from Owner on 30 Oct 2023
Jesus, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Owner on 9 Oct 2023
Keith, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Owner on 2 Oct 2023
Colin, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Keanu

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every was beautiful and it was a great vibe to it
Stayed 1 night in Sep 2023
Response from Owner on 27 Sept 2023
Keanu, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Owner on 26 Sept 2023
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Q View
Web user friendly, efficient check in and check out. Desk and housekeeping staff friendly, courteous, efficient and professional.
Stayed 1 night in Sep 2023
Response from Owner on 26 Sept 2023
We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Columba, Napa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an easy check in took only 2 minutes and staff were super friendly and welcoming. I would definitely stay at this property again when visiting the area.
Stayed 1 night in Sep 2023
Response from Owner on 25 Sept 2023
Columba, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Mei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Owner on 25 Sept 2023
Mei, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Owner on 19 Sept 2023
Sonja, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Edward

Travelled with family
It’s adequate. Nothing special.
Stayed 3 nights in Jun 2023
Response from Owner on 13 Sept 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Always a great stay @ Aloft Dublin. We stay here quite often. The staff is always friendly and accommodating. Aloft has a modern, clean decor with a very relaxed, welcoming social space.
Stayed 1 night in Sep 2023
Response from Owner on 30 Oct 2023
Josh, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Lawrence

Stayed 1 night in Sep 2023
Response from Owner on 27 Sept 2023
Lawrence, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.