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Reviews of ZiQoo Hotel Apartments

3 out of 5
ZiQoo Hotel Apartments
Discovery Gardens, Building #11 ZEN 3, Dubai

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 57 reviews" "
Rating 8 - Good. 21 out of 57 reviews" "
Rating 6 - Okay. 13 out of 57 reviews" "
Rating 4 - Poor. 1 out of 57 reviews" "
Rating 2 - Terrible. 5 out of 57 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice stay but don’t expect quality
The room would smell of cigarettes and there was a time when the room above was leaking into my room bathroom. Besides that the staff and accomodation was nice
Stayed 7 nights in Feb 2023

8/10 Good

Mohamed

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Pradeep

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very convenient and easy. Decent hotel.

6/10 Okay

Emmanuel

Stayed 7 nights in Oct 2022

2/10 Terrible

Reynor

Stayed 6 nights in Jan 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 5 nights in Dec 2021

8/10 Good

Jan

Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2021

6/10 Okay

Eddy

Business traveller, Travelled with partner
An ok place to stay if you have no other option
Stayed 1 night in Nov 2021

8/10 Good

Shankar

Travelled with family
Liked: Cleanliness, room comfort
Good clean place suitable for family stays in a budget
I just stayed overnight and it was perfect for that. Basement parking is provided, but is difficult to find without instructions. The room was good and clean, but some areas such as stains on the sofa and black spots on the bathroom mirror speak of age. There are mid level hotels nearby where you can eat.
Stayed 1 night in Oct 2021

8/10 Good

John

Travelled with group
Liked: Cleanliness
The place is cool and good location .. close to Metro. About the bed u guys need to adjust to a soft one.. and the cabinet needs to be changed,, contains rust ..
Stayed 1 night in Jun 2021

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, room comfort
The best hotel appartment in DISCOVERY GARDEN
My family stayed here for a week in a 1 bedroom appartment. The hotel is ideally located with restaurants and groceries shopping at a walkable distance
Stayed 8 nights in Jan 2021

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Lewis

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

8/10 Good

James

Business traveller
Liked: Room comfort
Nice go to hotel for when working in Dubai!
Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wouldn't stay here
Awfully uncomfortable dirty and strong smells of food lingering in rooms, linen, curtains and towels. Rooms are NOT as pictured online. Middle of nowhere with NO Advertising outside to indicate the hotel is there. A dark dingy door that was dirty and closed was the completely unobvious entrance.
Stayed 4 nights in Jan 2020

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Mohamed

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Stayed 8 nights in Jan 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
The Japanese spa Is great very clean relaxed and also a great massage chair
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little outside main city but next to Mall so not a big problem
Stayed 6 nights in Feb 2019

8/10 Good

josh, lbath uk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it all really the japense fountain and Bath was appealing
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good for small families
Receptionist had no experience and took slot of time and has no good communication make me upset in addition to very dark reception area but the rooms are good and comfortable and it’s really quiet atmosphere
Stayed 2 nights in Dec 2018
Response from General Manager on 17 Jan 2019
Thank you for your recent stay with us, we are sorry we didn't reach your expectations. We are working hard to improve our guest experiences

6/10 Okay

Lesley, Beaumont, Tx

That there was an ability of full amenities as far as nice size refrigerator stove microwave iron can opener wine opener
Stayed 3 nights in Dec 2018
Response from General Manager on 17 Jan 2019
Thank you for your comments and stay with us

6/10 Okay

Naser

Overall the hotel and services was not what I’ve expected
Stayed 10 nights in Nov 2018
Response from General Manager on 19 Jan 2019
We are sorry we didn't measure to your expectation, we are working hard to make a better guest experience

10/10 Excellent

Chris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and not over priced
The lovely staff just go out of their way to make sure they are doing all they can. Totally above and beyond. Ipon. Oreeegato:)
Stayed 5 nights in Jun 2018

10/10 Excellent

claire , los angeles , usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff great service
Enjoyed my stay. Excellent service ... highly recommended specially for extended long stay.
Stayed 13 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and service. Convenient for shops and travel.
Stayed 5 nights in Apr 2018

4/10 Poor

Teonna

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Ask questions first
We booked for a double bed room when we got there they charged us almost 30$ more for that room and refused to be any assistance about it. We didn't even start 12 hours just needed to sleep
Stayed 1 night in Nov 2017

6/10 Okay

Linda

Week away to watch the golf
Room was dusty when we arrived. Sides table had thick layer only half wiped off the table and mould in the shower. There were switches in the room that said do not touch so we ended up having a whole lot of cold showers as one of these switches was for the water heater. The bed was hard with only 1 pillow on each side of the bed and the bedding synthetic so every morning we woke sweaty with greasy hair even with the air con on. The staff however were were lovely and friendly. Couldn’t fault them as people. Location was pretty bad as not near anything much but except a small mall. There are plenty of restaurants and small supermarkets and salons/spas in the discovery gardens compund itself so handy if someone there for business etc. we booked here because on a map looked close to the golf burn in reality wasn’t due to one way roads and lack of u turns
Stayed 5 nights in Nov 2017

10/10 Excellent

nicky, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Very comfortable - close to the palm. Good location. Great value for money
Response from GM on 3 Jul 2017
Dear Nicky, Thank you for taking the time to let us know about your experience with us. We look forward to welcoming you back on your next visit to Dubai. Thank you, Mohamed Sedky General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Very good staff. Good Japanese hotel. Missing a Sushi restaurant . Spacious accommodation.
Dear John, Thank you for taking the time to share your feedback. Your comments has been well taken and we will certainly work on it. Looking forward to welcoming you back on your next visit to Dubai. ;Best regards, Mohamed Sedky General Manager

10/10 Excellent

Muna Hamood, Abu Dhabi

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice and comfort room.... quite
Excellent place, they are not flexible in the check out timing,,,, hotel staff needs to be trained more
Response from GM on 3 Jul 2017
Dear Muna, Thank you for taking the time to share your feedback. We certainly did a lot of improvements since your last visit with regards to flexibility as well as staff training. We look forward to welcoming you back on your next visit to Dubai. Best regards, Mohamed Sedky General Manager

10/10 Excellent

Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
The room was super comfy and so relaxing. We will definitely come back.
Dear Evangeline, Thank you for taking the time to share your feedback. We highly appreciate it and we will be looking forward to welcoming you back on your next visit to Dubai. Best regards, Mohamed Sedky General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, clean and friendly staff
I was very pleased with the hotel. The room was a nice size and was very clean and had everything I needed. The water pressure in the shower was great. Staff were very friendly and helpful. It is also easy to get to the metro from the hotel so you can get to most places in Dubai no problem if you don't mind a bit of travelling.
Thank you for taking the time to share your feedback. We highly appreciate your positive comments and we look forward to welcoming you back on your next visit to Dubai. Best regards, Mohamed Sedky General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing vibes
want to come back for sure...peaceful ....Leyla is very helpful.
Response from GM on 3 Jul 2017
Thank you for your taking the time to let us how we did. We will certainly let our Team Member knows that she have been recognized. We look forward to welcoming you back on your next visit to Dubai. Best regards, Mohamed Sedky General Manager

8/10 Good

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Inb Battota
It was Ok But there is a bad small out side the room and the basemant Parking there it is really very bad .
Response from GM on 3 Jul 2017
Thank you for taking the time to share your feedback. We do understand that it is the easiest to reach to our parking however, we have all our team members are trained to show our guests how to reach in there. Looking forward to welcoming you back on your next visit to Dubai. Best regards, Mohamed Sedky General Manager

6/10 Okay

Muzaffar

Disliked: Room comfort
Expensive ! not great value for the money.
Price was high.
Dear Muzaffar, Thank you for taking the time to share your feedback. It is very unfortunate that we have to match with market price specially during peak season and very limited room inventory all over the city. Looking forward to welcoming you back on your next visit to Dubai. Best regards, Mohamed Sedky General Manager

6/10 Okay

zakareyya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Beth, Portland. OR

Liked: Room comfort
Decent place for the money and nice staff.
Nice staff. Clean and safe place to stay.
Dear Beth, Thank you for taking the time to share your feedback. Looking forward to welcoming you back on your next visit to Dubai. Best regards, Mohamed Sedky General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bad was too small not enough for 2 person. I hope that you have change the bad . The smile must've been better than this

6/10 Okay

S, Ireland

Liked: Cleanliness
Disliked: Property conditions & facilities
ZiQoo Apartment Hotel
This hotel is convientley located for business travellers who have a lot of work in the Jebal Ali Industrial Zones. However, i would be hesitant to recommend for a tourist stay in this location. The issue when using the hotel for business use, is it has no wireless broadband in the hotel. It does have hardwired RJ45 internet, but this is no good in the modern age of smartphones and tablets.
Dear S Thank you for taking the time to leave us your review. Please note, we have upgraded the facility few years back with free Wi Fi facility. Looking forward to welcoming you back on your next visit to Dubai. Best regards, Mohamed Sedky General Manager

6/10 Okay

Koji

Liked: Cleanliness
Stayed 5 nights in Sep 2023

8/10 Good

Thea

Travelled with family
Liked: Cleanliness, room comfort
Stayed 10 nights in Dec 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Apr 2019

10/10 Excellent

Maysoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق راءع
Stayed 12 nights in Feb 2019

8/10 Good

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

6/10 Okay

Rahaf

Stayed 6 nights in Jan 2019