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Reviews of TIME Express Hotel Al Khan

3 out of 5
TIME Express Hotel Al Khan
Al Khan, Sharjah

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 20 reviews" "
Rating 8 - Good. 8 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 2 out of 20 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Hany

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Emad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Eugene, Buffalo Grove

Stayed 1 night in May 2023
Response from The Management on 13 Jun 2023
Dear Valued Guest,Thank you for sharing your lovely comments and we are very glad you enjoyed your recent stay at Time Express Hotel. We are delighted that you enjoyed your stay with us.We are looking forward to welcoming you back to our hotel.Sincerely,The Management

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queit Unique place
Stayed 2 nights in Apr 2023
Response from The Management on 2 May 2023
Dear Valued Guest,Thank you for taking the time to note your feedback following your recent stay with us.It is always very rewarding to receive such compliments as the team's endeavor is to ensure that every guest leaves with great satisfaction. We are really glad that you enjoyed your stay with us.We are looking forward to welcoming you back to our hotel.Sincerely,The Management

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Mar 2023
Response from The Management on 2 May 2023
Dear Valued Guest,Thank you for taking the time to note your feedback following your recent stay with us.It is always very rewarding to receive such compliments as the team's endeavor is to ensure that every guest leaves with great satisfaction. We are really glad that you enjoyed your stay with us.We are looking forward to welcoming you back to our hotel.Sincerely,The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Apr 2022
Response from Bernard Fantoli General Manager on 15 Apr 2022
Dear Valued Guest, Thank you for choosing TIME Express Hotel Al Khan and taking the time to write your valuable feedback and thank you for giving us a perfect rating. We are pleased that you thoroughly enjoyed your stay and our services and facilities were up to your expectations. We look forward to the pleasure to welcome you again in the future at TIME Express Hotel Al Khan.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good ！
Stayed 5 nights in Mar 2022
Response from Bernard Fantoli General Manager on 15 Apr 2022
Dear Mr. David, Thank you for taking the time to fill the feedback about your recent visit at TIME Express Hotel Al Khan. We are delighted to know that our service was all good. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon, stay safe and healthy.

8/10 Good

Dan Marion

Liked: Staff & service, amenities, property conditions & facilities
I stayed at the Time Express Hotel Al Khan for 2 weeks, the location was somewhat convenient for me, but it may not be for others as I needed to crossover a few main roads/highways to get to the main part of town. My room was a bit dirty when I arrived, there was chipped paint in the shower and dust on the floors, suggesting the room may not have been used for awhile. The locks on the sliding doors to the balcony also did not work. I also had to run the tap and shower for a few seconds for the water to turn clear. Housekeeping did eventually clean my room but I wish they could have left more clean towels instead of just one. What I did like was the staff were friendly and helpful. For the first week or so, breakfast was delivered to my room as the dining hall downstairs was closed for covid protocols. The staff provided a good variety of different food and a big serving which I enjoyed. Overall, I enjoyed my stay and I would recommend staying at the Time Express Al Khan. Thanks
Stayed 16 nights in Feb 2022
Response from Ahmed A. on 30 Mar 2022
Dear Dan, thank you for taking the time to write a review on this forum. Your experience is of utmost importance to us, as it's only through your valuable feedback, we can assess, and most importantly, continue to improve our level of service. We have shared ytour kind words with the rest of the team to inspire them to continue giving their best. Thank you for choosing TIME Express Hotel Al Khan and we look forward to welcoming you back

10/10 Excellent

Abdulbaset

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2022
Response from Reservation Department on 27 Jan 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ramanesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2021
Response from Reservation Department on 4 Jan 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021
Response from The Management on 9 May 2023
Dear Valued Guest,Thank you for taking the time to note your feedback. Our aim is to provide amazing experiences and lasting memories to our guests and we are glad that you enjoyed your stay.Once again, we thank you for your kind feedback and we look forward to welcoming you back soon.Sincerely,The Management

2/10 Terrible

Ali

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Annoying guys in the other room were shouting and playing till very late hours l. Cooridor and lift were fully smill of smoking
Stayed 1 night in Oct 2021
Response from Reservation Department on 16 Oct 2021
Dear Mr. Ali, Greetings from Timehotels!! We apologize for the delay in our response as we encounter the technical error” Thank you for your feedback, First and foremost, we would like to sincerely apologize for the inconvenience that happened and we would like to thank you for your patience, We will investigate about the reason for this bad review or what happens? Ahmed Ibrahim E-Distributions Executive

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Reservations on 30 Nov 2020
Dear Mr. Sheryl, Greetings!! Regarding your review, Kindly note that we would like to thank you and hope to host you again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Mustafa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
İyiydi.
Odası rahat. Asansörün biri çalışmıyordu. Kahvaltı salonu küçük ama yeterli. Okyanus a yakın.
Stayed 4 nights in Oct 2023
Response from The Management on 16 Nov 2023
Dear Mr. Iyiydi I am so thrilled that you had a great stay with us and took the time to share your feedback We truly appreciated. We hope that you will return to TIME Express when you are back in town for more unforgettable experience in Sharjah. Sincerely Ahmed Samir Assistant Front Office Manager

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima pulizia e personale cordiale ma per andare nelle zone di interesse ci vuole diverso tempo e questo porta a diversi disagi. Per prendere un autubus bisogna almeno camminare mezz'ora circa e in ogni caso ci mette tanto tempo, i taxi invece sono comodi ma il traffico a Sharjah è davvero troppo e ogni volta bisogna pagare 20 AED in più per andare ad esempio a Dubai.
Stayed 5 nights in Mar 2022
Response from Ahmed A. on 30 Mar 2022
Dear Sara, first of all, we thank you for choosing TIME Express Hotel Al Khan for your stay in Sharjah. Our team strives to provide our highest standards of service to our guests at all times and we are pleased we met your expectations. Thank you for taking the time to share your experience and we look forward to welcoming you back soon. Bernard Fantoli General Manager

6/10 Okay

AYESHA

Stayed 1 night in Jan 2022
Response from Reservation Department on 11 Jan 2022
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

HYEONSEOK

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
ㅡ_ㅡ
The restaurant food is delicious and the hotel manager is very friendly. But the room is small and smelly and housekeeping service is the worst. They touched some of my luggage.
Stayed 3 nights in Mar 2020
Response from Reservation Department on 23 Mar 2020
Dear Valued Customer, Greetings!! We would like to note that we appreciate your feedback and your comments has been noted. Best Regards