i travel 60 times a year every where around the world , i didn't see some one like GM of the hotel . there is no shower in the room smell very bad air con no working . and no brake fast , all must like jail ,we trust and pay for the room , and also they hold our pas port . we wake up we want to get shower , no tab , no shampoo, that mean they know there is no shower , in the room , and we want to talk to GM in the morning he refuse to talk to us and he refuse to say sorry our give us discount . i really don't know why they have to have some one like him as GM