Premium Apartment, 2 Bedrooms (Marina) | Balcony view

Reviews of Radisson Blu Residence, Dubai Marina

5 out of 5
Radisson Blu Residence, Dubai Marina
392 Al Marsa Street, Dubai

Reviews

8.4

Very good

Rating 10 - Excellent. 237 out of 551 reviews" "
Rating 8 - Good. 215 out of 551 reviews" "
Rating 6 - Okay. 54 out of 551 reviews" "
Rating 4 - Poor. 29 out of 551 reviews" "
Rating 2 - Terrible. 16 out of 551 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Monika

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at the hotel, decor is a little outdated but that doesn’t stop you having a comfortable stay. Hotel is very clean, staff is very friendly and helpful. Rooms are spacious, bed was very comfy and bathroom had a great water pressure! Dubai Marina and beach are within short walking distance which is very useful and there are plenty of restaurants around for food and drink. I wouldn’t bother with getting breakfast included in my stay again, nothing wrong with it as it was a tasty set menu from a Lebanese restaurant connected to the hotel, however I think was very narrow of choices and it’s easy enough to find something for this price around the hotel. Thanks I will come again.
Stayed 7 nights in Mar 2024

10/10 Excellent

Ravi Chandra Babu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay with family. It will good if you can add dine in options.
Stayed 5 nights in Feb 2024
Response from mamdouh on 18 Feb 2024
Dear Ravi,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your stay at our property with your family. Your positive comments mean a lot to us.We appreciate your suggestion regarding the addition of dine-in options. We're always looking for ways to enhance our guests' experience, and your input is valuable in that process. Rest assured, we'll take your suggestion into consideration as we continue to improve our services.Thank you once again for choosing to stay with us, and we look forward to hosting you again soon!Best regards,Mamdouh Doma Duty Manager

10/10 Excellent

Jaskiran

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
新年快乐
Stayed 7 nights in Dec 2023
Response from Shrawani Vesane on 11 Jan 2024
Dear Guest, Thank you for the rating. We look forward to welcome you soon in near future. Thanks, Shrawani

10/10 Excellent

Isha, CHICAGO

Liked: Cleanliness, amenities, property conditions & facilities
Great Location, free parking and internet, and clean rooms with Kitchen and daily cleaning
Stayed 7 nights in Dec 2023
Response from Shrawani Vesane on 11 Jan 2024
Dear Isha, Thank you for your feedback. We are glad to know that you enjoyed your stay with us. We look forward to welcoming you soon in near future. Kind Regards, Shrawani Rooms Division Manager

2/10 Terrible

Lewis

Stayed 1 night in Dec 2023
Response from Shrawani Vesane on 11 Jan 2024
Dear Lewis, Thanks for your feedback, please let us know more details so we can work on making it right for you next time.Kind Regards, Shrawani Rooms Division Manager

2/10 Terrible

McKenzie

Stayed 1 night in Dec 2023
Response from mamdouh on 18 Feb 2024
Dear McKenzie,Thank you for your feedback, feel free to share more details so we can work on improving our services.Best regardsMamdouh DomaDuty Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great location. Good property but needs modernisation. Good staff, good size of rooms and super convenient location.
Stayed 11 nights in Dec 2023
Response from Shrawani Vesane on 23 Jan 2024
Dear Guest, Thank you for your feedback. We are glad that you enjoyed your stay with us. We look forward to welcome you soon in near future. Kind Regards, Shrawani Rooms Division Manager

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not too many complaints. Overall experience was exceptional and would easily recommend to friends and family.
Stayed 7 nights in Nov 2023
Response from Shrawani Vesane on 5 Dec 2023
Dear Adrian, Thank you for your feedback. We are glad to know that you had a comfortable stay with us. We look forward to welcome you soon in near future. Kind Regards, Shrawani Rooms Division Manager

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Very big and quiet rooms - Near the metro station and a short walk to the Dubai Marina beach - The included breakfast is very basic as it is at an attached restaurant with rude waiters - The hotel staff are quite nice and efficient
Stayed 3 nights in Nov 2023
Response from Shrawani Vesane on 5 Dec 2023
Dear Stephen, We are glad to know that you enjoyed you stay with us. Providing our guests with amazing experiences and ensuring that they are happy is always our top priority. We look forward to welcoming you back in the not too distant future, and the team here remains on standby to serve all of your requirements once again!Kind Regards, Shrawani Rooms Division Manager

10/10 Excellent

Marion

Stayed 2 nights in Nov 2023
Response from Shrawani Vesane on 29 Nov 2023
Dear Marion, Thank you for rating us. We look forward to welcome you soon in near future. Kind Regards, ShrawaniRooms Division Manager

10/10 Excellent

Natasa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our our stay here and would absolutely stay again. With a small child it was so key to have so much space. The staff were also incredibly helpful and friendly.
Stayed 3 nights in Nov 2023
Response from mamdouh on 4 Nov 2023
Dear Natasa Thank you for taking the time to share your wonderful review with us! We're thrilled to hear that you loved your stay at our property and that you would consider staying with us again. We look forward to hosting you again soon!Warm regards,Mamdouh Doma Duty Manager

2/10 Terrible

Sukanthee

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Outdated and old appliances with grubby cushion
Stayed 4 nights in Aug 2023
Response from mamdouh on 4 Nov 2023
Dear Sukanthee Thank you for taking the time to share your feedback regarding your recent stay with us. We value your input and are truly sorry to hear that your experience did not meet your expectations.We apologize for any inconvenience you may have experienced with our appliances and the condition of the cushions in your room. Your feedback is important to us, and we will certainly look into updating and refreshing these aspects of our accommodations to ensure a more comfortable and enjoyable experience for our guests in the future.Thank you for choosing to stay with us, and we look forward to the opportunity to serve you better in the future.Sincerely,Mamdouh Doma Duty Manager

4/10 Poor

Michaela

Travelled with family
Disliked: Property conditions & facilities
Needs updating desperately
Stayed 6 nights in Oct 2023
Response from mamdouh on 4 Nov 2023
Dear Michaela Thank you for taking the time to share your feedback regarding your recent stay with us. We value your input and are truly sorry to hear that your experience did not meet your expectations.We apologize for any inconvenience you may have experienced with our appliances and the condition of the cushions in your room. Your feedback is important to us, and we will certainly look into updating and refreshing these aspects of our accommodations to ensure a more comfortable and enjoyable experience for our guests in the future.Thank you for choosing to stay with us, and we look forward to the opportunity to serve you better in the future.Sincerely,Mamdouh Doma Duty Manager

10/10 Excellent

Joseph, Redwood City

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very professional front desk staff, quite friendly, efficient and accommodating, specially Lilly and Mohammed, the morning shift staff, there wasn't a request that wasn't accommodated immediately.. Lilly, took care of my extension 2 times without any issues, Highly recommended without hesitation.
Response from Shrawani Vesane on 13 Oct 2023
Dear Joseph, Thank you for the fantastic review!Reading such remarks is not only flattering to the team but highly motivational as well, encouraging them to continue operating at such high levels. It is always a great pleasure to receive great feedback, especially when it specifically names our colleagues. We will ensure your feedback is passed on to Mohammed and Alaa (Lilly) as this goes a long way in motivating all of us.We look forward to welcoming you back in the not too distant future, and the team here remains on standby to serve all of your requirements once again!Kind Regards, Shrawani Rooms Division Manager

10/10 Excellent

Saad

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from mamdouh on 4 Nov 2023
Dear Saad,Thank you for the 5-star rating.We look forward to welcoming you soon in the near future.Kind Regards,Mamdouh domaDuty Manager

10/10 Excellent

Tariq

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent, Mamdouh was very accommodating as well as the other staff, will definitely stay here in the future.
Stayed 3 nights in Sep 2023
Response from Shrawani Vesane on 29 Nov 2023
Dear Tariq, Thank you for the fantastic review. We will ensure that your comments will be shared with Mamdouh and rest of the team members. We are looking forward to welcome you soon in near future. Kind Regards, Shrawani Rooms Division Manager

10/10 Excellent

Qing

Stayed 1 night in Sep 2023
Response from Shrawani Vesane on 13 Oct 2023
Dear Qing, Thank you for rating us. We look forward to welcome you back soon in near future. Kind Regards, Shrawani Rooms Division Manager

10/10 Excellent

Deborah

Stayed 2 nights in Sep 2023
Response from Shrawani Vesane on 12 Sept 2023
Dear Deborah, Thank you for rating us. We look forward to welcome you soon in near future. Kind Regards, Shrawani Rooms Division Manager

10/10 Excellent

Khalid

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Jul 2023
Response from Shrawani Vesane on 26 Jul 2023
Dear Khalid, Thank you for 5 star rating. We look forward to welcome you back soon in near future. Kind Regards, Shrawani Rooms Division Manager

10/10 Excellent

Lorraine, Accra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a beautiful one and really clean. Love the view I aaa given and this was because of the VIP access given me by Expedia I guess. It’s a nice view to behold as it looks over the marina creek and all the other beautiful buildings. Staff were totally friendly and the one who checked us in did an amazing job aside his friendliness
Stayed 5 nights in Jul 2023
Response from Shrawani Vesane on 11 Jul 2023
Dear Lorraine, Thank you for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay at our beautiful and clean hotel. We take pride in providing our guests with exceptional experiences, and it's rewarding to know that we met your expectations.Our staff members are dedicated to ensuring our guest's comfort and satisfaction, so we're delighted to hear that they were friendly throughout your stay. We will definitely pass on your compliments to the team member who checked you in. It's fantastic to know that their professionalism and friendliness made a positive impression on you.Once again thank you for your feedback and look forward to welcome you soon in near future. Kind Regards Shrawani Rooms Division Manager

10/10 Excellent

John

Stayed 8 nights in Jun 2023
Response from Shrawani Vesane on 3 Jul 2023
Dear John, Thank you for your rating. We are glad that you enjoyed your stay with us. We look forward to welcome you soon in near future. Kind Regards, Shrawani Rooms Division Manager

2/10 Terrible

MURTAZA

Too bad
They didn’t let my guest check in So I didn’t stay there And i paid the hotel for free They refused for refund also
Stayed 1 night in May 2023
Response from Shrawani Vesane on 2 Jun 2023
Dear Murtaza, Thank you for taking the time to leave us some feedback.It is unfortunate that you had a disappointing experience with us. With regards to visitor policy - please allow me to explain that UAE law mandates that all guests and visitors have to physically present an ID and have it scanned at front desk before they are allowed to go to any guest rooms. The procedure is regularly observed and checked by local authorities, failing to do so may result in heavy penalties. With regards to your stay - Our records says that you stayed with us for one night and correct amount was charged for the same, so there was nothing that had to be refunded back to you. Thank you once again for your feedback. We hope to see you soon. Kind Regards, Shrawani Rooms Division Manager

10/10 Excellent

venkatesha

Stayed 5 nights in May 2023
Response from Shrawani Vesane on 30 May 2023
Dear Venkatesh, Thank you for your excellent rating on our services. We wish to see you soon in near future. Kind Regards, Shrawani Rooms Division Manager

6/10 Okay

Katherine

Disliked: Room comfort
Bare minimum rooms
Huge rooms but terribly stark. Kitchen was minimally equipped, and didn’t have any paper towels, dish detergent or sponge. Not at all appealing. Staff was very nice, though, and the location is a block from the marina and it’s beautiful walk, filled with restaurants.
Stayed 3 nights in Apr 2023
Response from Shrawani Vesane on 30 May 2023
Dear Katherine, Thank you for your feedback. We appreciate your positive feedback on location and services provided by the hotel staff. We will ensure that your feedback is shared with the team. Please be informed that we do provide kitchen utilities like sponge, dish washing liquid and paper towels upon guest request. However your request has been updated in the profile notes and the same will be placed in your room before arrival. We look forward to welcome you soon in near future. Kind Regards, Shrawani Rooms Division Manager

10/10 Excellent

haseen sunny, birmingham

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent clean hotel with an exceptional all round service. Will stay again. Thanks
Stayed 8 nights in Mar 2023

4/10 Poor

Fahd

Liked: Property conditions & facilities
Disliked: Amenities
Bad A/C, toilet flush doesn’t work, water stoped up in bathroom…
Stayed 3 nights in Mar 2023

8/10 Good

Fara

Travelled with family, Travelled with family and small children
Liked: Amenities
Dirty shared spaces.
Stayed 8 nights in Feb 2023

10/10 Excellent

eyad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and excellent staff We were 4 families ( 19 people ) Great location and very clean For sure the next visit to dubai will book it again All the kids love it and breakfast was great
Stayed 7 nights in Feb 2023

10/10 Excellent

Pamela, Clifton

Travelled with group
Liked: Cleanliness, property conditions & facilities
The state was excellent. The room was in US fall. Loved having a two bedroom 2.5 bathroom in the marina area with the convenience of everything that was so laughable. Will definitely stay at this place again.
Stayed 3 nights in Jan 2023

2/10 Terrible

Michael

Disliked: Amenities, property conditions & facilities
This property is so poor that I left after the first night. There is NO onsite food and beverage options, and the front desk staff are not helpful. It is more like an apartment building with no hotel services. Disappointed Radisson has their name on this.
Response from Shrawani on 6 Jan 2023
Dear Michael,It is unfortunate that you had a disappointing experience with us. Your comments have been shared with the necessary departments, and it will definitely contribute to providing an even better experience for all.Should you decide to give us another try, we hope to be able to create a better Experience that all our guests deserve to have.regards

10/10 Excellent

Dov

Travelled with family
Liked: Cleanliness, room comfort
Wonderful stay in Dubai
All the staff were so helpful. The hotel was very clean, the rooms were spacious.
Stayed 5 nights in Dec 2022
Response from Shrawani on 6 Jan 2023
Dear Dov,Thank you so much for sharing your feedback with us. We are overwhelmed to know that you had a relaxing, comfortable and memorable stay with us.I look forward to welcoming you back in the not too distant future, and the team here remains on standby to serve all of your requirements once again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2022
Response from Shrawani on 6 Jan 2023
Dear Guest,Thank you so much for your ratings.Regards

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, amenities
The property is well located and very comfortable. The bathrooms are a tired and could do with an upgrade, perhaps without the tubs. All in all had an excellent stay.
Stayed 6 nights in Sep 2022
Response from Shrawani on 28 Nov 2022
Dear Natasha, Thank you very much for sharing your opinion with us. We are glad that you spent a wonderful and comfortable stay with us in our hotel and we managed to meet your expectations. We look forward to welcoming you again in the not-too-distant future, and the team here is ready to meet all your requirements again! , Kind Regards, Shrawani VesaneFront Office Manager

10/10 Excellent

Daljinder

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Yogesh

Stayed 2 nights in Jun 2022

10/10 Excellent

Gurtej

Liked: Cleanliness, room comfort
Love it. Beautiful rooms close to beach.
Stayed 3 nights in May 2022
Response from Radisson Blu Residence, Dubai Marina on 3 Jun 2022
Dear Gurtej, Thank you very much for sharing your opinion with us. We are glad that you spent a wonderful and comfortable stay with us in our hotel and we managed to meet your expectations. We look forward to welcoming you again in the not-too-distant future, and the team here is ready to meet all your requirements again! , Kind Regards, Mamdouh Doma Frontoffice supervisor

8/10 Good

Omar

Travelled with family
Liked: Cleanliness, room comfort
Good Stay Overall
I didn't appreciate that this property is listed as a 5-star hotel here when it is a 4-star hotel apartments in reality. The apartment was fantastic, absolutely spotless, modern, and comfortable. The kitchen was beyond expectations with 2 bathrooms in. The hotel lacks anything you might expect, no room service, very few amenities in general. However, it's a hotel apartments and not your regular short stay hotel so that was ok. Also, the location is superior with everything you might need in walking distance.
Stayed 2 nights in Apr 2022
Response from Radisson Blu Residence, Dubai Marina on 3 Jun 2022
Dear Omar , We are delighted to hear that you enjoyed our location which is strategically positioned within the vicinity of the Dubai marina. It is really unfortunate that the lasting memory you had with us was such a negative one. We are very sorry that you did not feel the comfort and care that was expected. Your feedback has been shared with the concerned department to seek a prompt improvement. We do hope you will give us one more chance to welcome you back to the hotel and make things right for you during your next visit. Kind Regards, Mamdouh Doma Frontoffice supervisor

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2022

6/10 Okay

Farhan

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2021

2/10 Terrible

Solomon

Travelled with family
Stayed 2 nights in Jul 2021

10/10 Excellent

neria moshe

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2021
Response from Eddy on 27 Apr 2021
Dear Neria, Thank you so much for your ratings. Regards Eddy Asst. Front Office Manager

10/10 Excellent

Mentor

Travelled with family
Liked: Cleanliness, room comfort
Amazing hotel with super huge rooms
Amazing hotel with super huge rooms and balcony , amazing staff , great breakfast . Everything perfect. I stayed more than 30 days with my family and had the best experience.
Stayed 1 night in Oct 2020
Response from Eddy on 25 Apr 2021
Dear Mentor, We are delighted to hear that you enjoyed your stay with us. Your experience is something that we strive for all of our guests to have, and we are incredibly grateful that you have taken the time to write this. Providing our guests with amazing experiences and ensuring that they are happy is always our top priority. I look forward to welcoming you back in the not too distant future, and the team here remains on standby to serve all of your requirements once again! Best regards, Eddy Asst. Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, I appreciate going here first.
Stayed 1 night in Jan 2021
Response from Eddy on 15 Feb 2021
Dear Guest, Thank you so much for sharing your feedback with us. It is always a great pleasure to receive great feedback. I look forward to welcoming you back in the not too distant future, and the team here remains on standby to serve all of your requirements once again! Best regards, Eddy Asst. Front Office Manager

10/10 Excellent

Phillip

Liked: Cleanliness, room comfort
Good location for Marina Bay
The hotel was in a good location at Marina Bay if you were prepared to walk a little. The staff were excellent and our room with a balcony was top class. Very clean with good facilities. Close to metro for trips around Dubai
Stayed 6 nights in Dec 2020
Response from Eddy on 10 Jan 2021
Dear Phillip, Thank you so much for sharing your feedback with us. It is always a great pleasure to receive great feedback, especially when it specifically names our colleagues. I will ensure your feedback is passed on to the entire team as this goes a long way in motivating all of us. Providing our guests with amazing experiences and ensuring that they are happy is always our top priority. I look forward to welcoming you back in the not too distant future, and the team here remains on standby to serve all of your requirements once again! Regards

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2020
Response from Eddy on 21 Dec 2020
Dear Bernard, Thank you so much for your ratings.

8/10 Good

Verified traveller

Stayed 1 night in Dec 2020
Response from Eddy on 15 Dec 2020
Dear Guest, Thank you for your ratings.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2020
Response from Eddy on 7 Dec 2020
Dear Guest, Thank you so much for your ratings.